Hung LeHong

Hung LeHong

Distinguished VP Analyst
Hung LeHong is a VP and Gartner Fellow in Gartner Research and a member of the CEO and Digital Business Leaders research group. He focuses on CEOs and other C-level executives to help them anticipate changes to business models and consumer trends caused by digital business. He helps executives understand what's coming in three years and beyond, so they can innovate today to improve their position or effectiveness in the future.
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Monday, 23 November, 2020 / 03:45 PM - 04:15 PM IST
(05:15 AM - 05:45 AM EST)
Growing Revenue in a Postpandemic World

Return to growth will be a priority for almost all enterprises. But will this growth be found by bringing back the prepandemic ways of earning revenue? Will digital commerce be a main channel? This presentation will explore how CIOs must help their enterprise combine both digital and analog revenue to bring back growing ways.

Wednesday, 25 November, 2020 / 01:15 PM - 01:45 PM IST
(02:45 AM - 03:15 AM EST)
The Everything Customer

The 2020 crisis has only accelerated the need for enterprises to interact digitally with customers. And as markets reopen, a reverse effect will occur: customers will value in-person interactions and great physical spaces. Customers will want everything. Technology has everything to do with delivering to these new needs . Find out how to develop the technology foundation to serve the Everything Customer.

Hear it first at Gartner IT Symposium/Xpo