Organizations in financial services are currently saddled by the legacy infra and technology stack. This is impacting the organization's ability to delight the customers in terms of experience, instant gratification, and agility. We will share Maxlife example as on approach to modernization of technology stack with the bias to make customer journey's better. We will also share key challenges and seek experiences and perspectives of other technology leaders .
Speaker Bio
Suhail Ghai
EVP & CDIO
Suhail leads the Digital & Technology agenda at Max Life Insurance. He is responsible for driving both digital and technology strategy, and execution for the organization. With 22 years of work experience across manufacturing & financial services, Suhail worked at Pepsico & Loreal in various leadership roles for India and also for global operations. He has led digital transformation for GTM, supply chain in CPG and also financial services like New age underwriting, Omni channel Customer service platforms. In his leisure time, he loves to read and is an avid fan of Formula one.
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Tuesday, 15 November, 2022 / 12:00 PM - 12:45 PM IST