Tuesday, 12 November, 2019 12:00 PM|Tuesday, 12 November, 2019 12:20 PM
Kimihiko Iijima, Sr Director Analyst, Gartner
The disruptive requirements of digital transformations drives enterprise to build new services and ecosystems, and work on application rationalization in an agile manner. It continuously changes the market of the platform, full life cycle API management, that enables API programs. This Magic Quadrant rates the providers in that market.
Tuesday, 12 November, 2019 02:05 PM|Tuesday, 12 November, 2019 02:50 PM
Kensuke Kawabe, Sr Director Analyst, Gartner
You have to plan effective customer experience initiative(s) to survive competition in the rapidly evolving digital transformation. But very often technical issues reveal later. In addition, the requirements about CX are variable as customers’ expectations change. Just waiting for them to be finalized does not work. Or rather, showing such attitudes will appear as though IT is doing nothing and is just to hamper the progress. In this session, we will suggest proactive actions for CIO’s to take so that IT can support CX without going back.
Tuesday, 12 November, 2019 02:05 PM|Tuesday, 12 November, 2019 02:50 PM
Dave Aron, Distinguished VP Analyst, Gartner
How do I know who are the most important dragons for my business? How do I track and understand them? How do I think about their likely behaviours? (Based on the research note to be published in June， building on the Nov 2018 EXP report. This is the most frequent inquiry topic on the EXP report.)
Tuesday, 12 November, 2019 02:05 PM|Tuesday, 12 November, 2019 02:50 PM
Hiroyuki Katayama, Sr Director Analyst, Gartner
Optimized IT investment strategy is inevitable for enterprises to expand their business as well as operate it efficiently. This session describes to CIOs and IT leaders effective IT investment portfolio strategy and decision-making process to implement for growth in the digital age.
Tuesday, 12 November, 2019 04:30 PM|Tuesday, 12 November, 2019 05:15 PM
David Furlonger, Distinguished VP Analyst, Gartner
This presentation is focused on what blockchain means for business and government leaders. It explains what the Real Business of Blockchain is all about. How you need to re-engineer your business relationships, monetize illiquid assets and redistribute data and value flows to more successfully engage with the digital world. (*see Harvard/Gartner Book by the same name of the title)
Tuesday, 12 November, 2019 04:30 PM|Tuesday, 12 November, 2019 05:15 PM
Kimihiko Iijima, Sr Director Analyst, Gartner
CIOs responsible for digital transformation must develop a future-proof integration strategy for business applications (e.g.CRM and ERP) across LOBs and business ecosystem and multi-cloud. However, many enterprises lose their investment accountability due to tactical scoping In this session, we discuss five perspectives ( business, process, architecture, platform, governance) of business application integration.
Tuesday, 12 November, 2019 06:15 PM|Tuesday, 12 November, 2019 06:45 PM
Whit Andrews, Distinguished VP Analyst, Gartner
Digital workers in Japan and the rest of the world want to work and in the office. They use laptops ... and desktops, phones and tablets. They love their personal software ... and they use it at work. No single worker archetype defines all your workers, and roles are not enough to understand their diversity, mobility and needs. Discover the five kinds of digital workers and how to make their workplace successful.
Tuesday, 12 November, 2019 06:20 PM|Tuesday, 12 November, 2019 06:50 PM
Mark Raskino, Distinguished VP Analyst, Gartner
Digital-savvy business leaders seeking new growth horizons may be missing a huge financial opportunity. Gartner predicts that billions of machines — both physical and virtual — will act, look, and feel like customers. We’ll explore why this is happening, how it is showing up today, and what CIOs can do to take advantage of this final frontier of emerging customers.
Wednesday, 13 November, 2019 08:00 AM|Wednesday, 13 November, 2019 08:45 AM
Dave Aron, Distinguished VP Analyst, Gartner
A focus on the ideas, terms, approaches that are beginning to hold us back as the digital world evolves, and what they should be replaced with. (One example is: ‘User/Customer Experience’ -> "Digital Anthropology".) (Inspired by the book This Idea Must Die: Scientific Theories That Are Blocking Progress, where about 100 experts wrote 2 pages each explaining why a particular idea/ theory/ term/ way of thinking was blocking progress.)
Wednesday, 13 November, 2019 08:00 AM|Wednesday, 13 November, 2019 08:45 AM
David Willis, Distinguished VP Analyst, Gartner
Seven Digital Disruptions You Might Not See Coming.
Wednesday, 13 November, 2019 08:00 AM|Wednesday, 13 November, 2019 08:45 AM
Stephen Smith, VP Analyst, Gartner
As boundaries between industries continue to blur, and as industries connect in new ways, significant opportunities will emerge. These will take the form of multi-industry ecosystems that will be fueled by game changing technologies and by those enterprises that anticipate and prepare. This session will highlight those technologies as well as outline the path to become “cross-industry digital grade.”
Wednesday, 13 November, 2019 08:00 AM|Wednesday, 13 November, 2019 08:45 AM
Michael Chiu, Sr Director Analyst, Gartner
ContinuousNext is a formula for success in a world that is constantly changing . In this session，we explore the imperatives of ContinuousNext: (privacy， augmented intelligence， digital product management， culture， and digital twins)，how they will impact the future of Customer Experience， and what CIOs can do to lead their organization to prepare and thrive.
Wednesday, 13 November, 2019 09:05 AM|Wednesday, 13 November, 2019 09:50 AM
Katsushi Shiga, VP Analyst, Gartner
If simple tasks become increasingly IT-oriented and replace AI， humans will be required to work more. As a result， the time spent on business meetings will increase more and more， and the significance of the meeting will become more important than ever before. In this session， we will discuss about the efficiency of the business meetings， the measures to raise the value， the new meeting image etc. from several viewpoints by various technologies and practices.
Wednesday, 13 November, 2019 09:05 AM|Wednesday, 13 November, 2019 09:50 AM
Hung LeHong, Distinguished VP Analyst, Gartner
Enterprises are being pushed to digitalize their product/services and launch new digital products, and even business models. But does this make financial sense? Is the digital way a better way to earn revenue and margins than the traditional “analog” approaches. Even a simple example like selling in a store vs. selling online is not obvious. For most enterprises, digital represents financial improvement — but surprisingly for some, it is not to their financial benefit. Apply the concepts of this session to your enterprise to see if your digital journey is pointing in the right financial direction.
Wednesday, 13 November, 2019 09:05 AM|Wednesday, 13 November, 2019 09:50 AM
Robert Naegle, VP Analyst, Gartner
In an era of increasing IT outsourcing， cloud hosted services， digital business and more， it is increasing critical that CIO’s have clear and relevant views of IT spend. CIOs who do not have an IT finance management practice， should reevaluate and reprioritize their focus on ITFM. This session will explore the advantages of a formal ITFM program and 5 keys to success.
Wednesday, 13 November, 2019 11:10 AM|Wednesday, 13 November, 2019 11:55 AM
David Furlonger, Distinguished VP Analyst, Gartner
The integration of Blockchain, AI and IoT provide societies with an unprecedented opportunity to paint a new and radically different picture of how to live, thrive and survive in a Programmable Economy. Outcome-based medicine, sustainability， financial inclusion and global identity challenge in existing governance models. Blockchain enables a new societal contract and poses a question of whether it provides capabilities everyone needs but not everyone, wants. (*see Harvard/Gartner Book)
Wednesday, 13 November, 2019 11:10 AM|Wednesday, 13 November, 2019 11:55 AM
Akimasa Nakao, Principal Analyst, Gartner
With a lack of human resources, IT leaders are faced with the challenge of not only renovating existing systems, but also the timely implementation of their digitization efforts. Inevitably, the movement to use external resources is intensifying and IT leaders start to think of expanding offshore/nearshore or seeking new way to use those resources. In this session, we will discuss the latest trends in sourcing focusing on offshore areas such as China, India and Vietnam as well as the Japanese region (nearshore).
Wednesday, 13 November, 2019 03:50 PM|Wednesday, 13 November, 2019 04:35 PM
Michael Chiu, Sr Director Analyst, Gartner
This presentation will cover the basics of customer experience including what it is, measuring it, getting your organization started on it, understanding your customers, and other topics foundational to customer experience. It will explain some of the key customer experience tools like personas and customer journey maps, and will illustrate “what good looks like” for them and others.
Wednesday, 13 November, 2019 03:50 PM|Wednesday, 13 November, 2019 04:35 PM
Hung LeHong, Distinguished VP Analyst, Gartner
Turn your AI approach on its head. CIOs should be getting guidance on AI from the most senior leadership, not from technologists. How AI is employed is a proactive decision to be made by these leaders- as it affects brand, compliance and financials. This session gives the CIOs the language and frameworks to help business executives describe how AI should be utilized by the enterprise.
Wednesday, 13 November, 2019 05:50 PM|Wednesday, 13 November, 2019 06:35 PM
Tsuyoshi Ebina, VP Analyst, Gartner
Costs of application management works are the core of total IT costs and are the "barrier" against the digital transformation for Japanese enterprises.
Without the fundamental reform of both maintenance works and daily operations of their applications, IT leaders can never start the new initiatives.
In this session, a Gartner analyst will discuss about the cost structures of application management works and tactics to optimize the costs for the IT leaders in Japan in the digital era.
Wednesday, 13 November, 2019 05:55 PM|Wednesday, 13 November, 2019 06:40 PM
Satoshi Yamanoi, Managing Vice President, Gartner
Assuming digital business transformation significantly impacts the enterprise value, CIOs need to tell your stories of digital strategies and business models to external investors as well as to internal stakeholders. This session covers best practices of what CIOs should do for this more effectively.
Thursday, 14 November, 2019 09:00 AM|Thursday, 14 November, 2019 09:45 AM
David Cearley, Distinguished VP Analyst, Gartner
The cloud phenomenon continues to grow. As many companies have moved to a cloud first position, many others are finding they need advice in structuring their overall cloud strategy. This presentation will describe the state of cloud computing, major strategy elements and will explore some tactics critical to driving cloud success.
Thursday, 14 November, 2019 11:55 AM|Thursday, 14 November, 2019 12:15 PM
Yoshi Matsumoto, VP, Advisory, Gartner
In general, IT in-sourcing is key SuccessFactors of DX. On the other hand, for Japanese CIOs, it is extremely difficult to recruit good digital engineers from the market. In this session, Gartner expert will explain the difference of the IT talent market in Japan and outside countries and suggest a way to fill the gap by leveraging IT vendor’s capability.
Thursday, 14 November, 2019 01:00 PM|Thursday, 14 November, 2019 01:45 PM
David Furlonger, Distinguished VP Analyst, Gartner
Mastering the art and science of business transformation in the 21st century is an essential requirement. Understanding which mega-themes are important and why, as well as how to prioritize them feeds this requirement and helps position your organization for ongoing success. This session lays the groundwork for what’s on the horizon and how to proactively find the right path forward.
Thursday, 14 November, 2019 01:00 PM|Thursday, 14 November, 2019 01:45 PM
Whit Andrews, Distinguished VP Analyst, Gartner
CIOs have been testing, prototyping and learning from their AI POCs’ quick wins. But now they have to move beyond that, and transform their organization’s business. To scale AI, CIOs must determine their level of maturity, and address the critical issues for progressing from the next level. Critical areas to address include: identifying areas of business value and the related use cases, curating the needed data, and evolving their workforce.
Thursday, 14 November, 2019 01:00 PM|Thursday, 14 November, 2019 01:45 PM
Stephen Smith, VP Analyst, Gartner
Disruption will increasingly come from quarters outside of your industry. Going solo will no longer be competitively sufficient. This session will explore ideas, best practices and techniques from many industries that will help you connect with partners and prepare for a more disruptive future.
Thursday, 14 November, 2019 05:15 PM|Thursday, 14 November, 2019 06:00 PM
Hung LeHong, Distinguished VP Analyst, Gartner
Effective digital businesses and governments know how to navigate the complex landscape of digital ecosystems. These enterprises avoid having their ecosystems turn into an ego-systems — that favors them at the expense of partners. They seek new opportunities as industries converge into ecosystems we call eco-stries. But they also fear that the digital giants’ ecosystems will become so dominant that they become eco-polies. Come join us as we describe a digital future ruled by ecosystems and what you should do about it.
Thursday, 14 November, 2019 05:15 PM|Thursday, 14 November, 2019 06:00 PM
Robert Naegle, VP Analyst, Gartner
CIOs that do not have a proactive and programmatic cost optimization discipline are left to reactively respond to spend reduction requests. Now is the time to link IT deliverables to business outcomes and create a strategic approach to cost optimization and investment planning.
Tuesday, 12 November, 2019 09:20 AM|Tuesday, 12 November, 2019 10:30 AM
Lee Weldon, Managing Vice President, Gartner
Dave Aron, Distinguished VP Analyst, Gartner
Yuko Adachi, Distinguished VP Analyst, Gartner
Koji Motoyoshi, VP Analyst, Gartner
It’s been 50 years since the first message was sent over the ARPANET, the forerunner to today’s internet. Technology-enabled connectedness has put IT leaders in a unique position to help design the next 50 years. Gartner will show how CIOs can leverage today’s technology accelerators, ContinuousNext agility, and connected people to turn dilemmas into opportunities. We will present a bold vision for the changing role of the CIO and IT in a digital society with practical advice and inspiration from across the globe.
Tuesday, 12 November, 2019 12:45 PM|Tuesday, 12 November, 2019 01:05 PM
Ryuichi Tsuchiya, Sr Director Analyst, Gartner
The ratio of establishing Procurement org. in IT with a mission of optimizing vendor cost / risk is increasing year by year.
However according to the latest survey results, there are aspects where IT Procurement org. have not yet fully performed their capabilities. We believe there are three typical barriers that IT Procurement org. need to overcome in order to significantly improve their performance.
I would like to show a case that actually leads to get over the barriers.
Tuesday, 12 November, 2019 02:05 PM|Tuesday, 12 November, 2019 02:50 PM
Yuichi Isoda, Sr Director Analyst, Gartner
Enterprises have to accelerate to take the initiative not only for cyberattacks, but also for inside threats. In addition, legal compliance, business globalization, consumerization and the IT megatrends such as cloud, mobile, social and big data are forcing security leaders to mend their ways. In this session, we describe the key points security leaders must consider in such situations surrounding the enterprise.
Tuesday, 12 November, 2019 04:30 PM|Tuesday, 12 November, 2019 05:15 PM
Yuko Adachi, Distinguished VP Analyst, Gartner
CIOs must continuously describe and promote complex, complicated and technical concepts attempting to inspire and engage, only to face confusion and resistance. By adapting their communication style and adopting some key storytelling tactics, CIOs can turn opposition into attention, engagement, and when done well, fascination.
Tuesday, 12 November, 2019 06:15 PM|Tuesday, 12 November, 2019 06:45 PM
Wataru Katsurashima, Sr Director Analyst, Gartner
To accelerate digital transformation, organizations are required to continuously evolve services, and product management is becoming more important. However， in Japan， a shift from project management to product management has not progressed. This session will explain the product management functions and values that CIOs and leaders need to understand， and Gartner’s product management framework.
Tuesday, 12 November, 2019 06:15 PM|Tuesday, 12 November, 2019 06:45 PM
Tsuneo Fujiwara, VP Analyst, Gartner
Culture and talent have been cited as the top reasons for the lack of progress of digital business transformation. Traditional enterprises in risk-averse cultures are consensus-oriented and hierarchical, making agile difficult. This session provides some practical leadership techniques to overcome these barriers to drive digital business transformation, starting with commitment to leadership.
Tuesday, 12 November, 2019 06:20 PM|Tuesday, 12 November, 2019 06:50 PM
Yoshi Matsumoto, VP, Advisory, Gartner
Although CIOs intend to drive digital initiatives, it will be a painful work without the companywide understanding and digital capability. CIOs need to drive digital enlightenment activities. This session will introduce how CIOs and other function leaders to conduct training and events to improve awareness and mindset change of all of management and employees.
Wednesday, 13 November, 2019 08:00 AM|Wednesday, 13 November, 2019 08:45 AM
Yuko Adachi, Distinguished VP Analyst, Gartner
The digital talent war is no more a regional issue. Every CIO in every region is frantically looking for capable people. CIOs must watch trends in the global talent marketplace from people, technology and geopolitical perspectives, and the impacts on their talent strategy. This session predicts the global digital talent market and explores actions to take to win the new game in the next five years.
Wednesday, 13 November, 2019 09:05 AM|Wednesday, 13 November, 2019 09:50 AM
Alvaro Mello, Managing Vice President, Gartner
No matter which region and industry they are in, CIOs in 2023 will be facing two distinct challenges: extreme diversity and continuous change of people and technology. CIOs must be aware what they learned as best practices may not work anymore. This session focuses on future CIOs and explores what leadership traits they must have, and how to acquire and enhance them through career development.
Wednesday, 13 November, 2019 09:05 AM|Wednesday, 13 November, 2019 09:50 AM
Yoji Kimura, Sr Principal Analyst, Gartner
Cloud， mobile， mode 2 and digital business transformation. It is necessary for companies to move forward with speedy and secure protection of "Data" expanding quality， quantity and storage location. In this session， we will show the security approach necessary for the present and the digital transformation era.
Wednesday, 13 November, 2019 11:10 AM|Wednesday, 13 November, 2019 11:55 AM
Daniel Sanchez Reina, Sr Director Analyst, Gartner
Engagement is the HOLY GRAIL in organizations. Constant learning is a MUST in this fast-forward era, but it may seem threatening, boring or exhausting to your team members. There is a way to make them enjoy their learning process while increasing their level of engagement.
Wednesday, 13 November, 2019 12:50 PM|Wednesday, 13 November, 2019 01:10 PM
Tsuneo Fujiwara, VP Analyst, Gartner
Orderly, conventional and conforming, Japan’s business culture operates under a dual standard — one for the native Japanese, another for everyone else — adding further challenges for CIOs in Japan seeking digital business transformation. We provide best practices for effective culture change in this theater session, highlighting a few culture hacking that recently worked.
Wednesday, 13 November, 2019 03:50 PM|Wednesday, 13 November, 2019 04:35 PM
Yoshi Matsumoto, VP, Advisory, Gartner
CIOs need to understand the CEO’s perspective on digital transformation. The digital is an enterprise issue now. “Digital Big” has gained its market capitalization. On the other hand, if you don’t have a digital story, you will have a tough time to show growth story. This session will explain the reasons why the CEO need to drive digital strategies and identify the risk not to do it.
Wednesday, 13 November, 2019 05:50 PM|Wednesday, 13 November, 2019 06:35 PM
Yoshi Matsumoto, VP, Advisory, Gartner
To drive digital transformation, it is essential to have CEO’s understanding. However, sometimes, CIO is frustrated to persuade digital strategy and initiatives to the CEO. This session will answer your questions about why you can’t persuade, by providing the difference between CEO and CIO’s perspectives.
Wednesday, 13 November, 2019 05:55 PM|Wednesday, 13 November, 2019 06:40 PM
Tatsuya Ichishi, Sr Principal Analyst, Gartner
IT leaders are thinking about what data is valuable for data-driven management. Some IT leaders are asking the CxOs what they want to know from the data. However, most cases could not have had the exact answer that IT leaders imagined. In this session, discuss the gap and how to avoid it based on the knowledge from interaction with Gartner customers and interview sessions.
Thursday, 14 November, 2019 01:00 PM|Thursday, 14 November, 2019 01:45 PM
Daniel Sanchez Reina, Sr Director Analyst, Gartner
High-performing teams stand out because they consistently outperform other teams.
Although building high-performing teams can often feel more like art than science, there are a set of practical steps that CIOs/IT leaders can leverage to build those abilities in their teams.
Thursday, 14 November, 2019 01:00 PM|Thursday, 14 November, 2019 01:45 PM
Alvaro Mello, Managing Vice President, Gartner
This presentation will teach you the techniques to motivate your teams. Have you ever wondered why so many long-tenured employees are not motivated? How about what the drivers for motivation are? And what role does the manager play in motivating their staff? Do you know that CIOs rank skills and resources as their No. 1 barrier. Lets get to the bottom of what motivates an employee and how you can help.
Facilitator - Larry McDaniel
Thursday, 14 November, 2019 05:15 PM|Thursday, 14 November, 2019 06:00 PM
Tsuneo Fujiwara, VP Analyst, Gartner
"Fail-fast" may work in Silicon Valley, but what if you are trying to innovate with no time or budget, and everyone around you is afraid of failure? This presentation provides a practical roadmap for progress, beginning with low-cost, low-risk innovation activities that deliver real value, and continuing on to strategies to reshape your environment into a more open, supportive and innovation-friendly culture.
Thursday, 14 November, 2019 05:15 PM|Thursday, 14 November, 2019 06:00 PM
Tatsuya Ichishi, Sr Principal Analyst, Gartner
Data has become an important corporate asset and companies are increasing which have adopted CDO (Chief Data Officer). However, most Japanese companies are still not aware of the CDO and have not yet adopted this position. This session will present what action CIOs should take for issues based on Gartner’s annual CDO survey and IT demand research.
Thursday, 14 November, 2019 05:15 PM|Thursday, 14 November, 2019 06:00 PM
Yuichi Isoda, Sr Director Analyst, Gartner
In the age of digitalization， "data" is considered as the source of business value. In Japan， many organizations are launching data-focused businesses but on the other hand， privacy risk is also increasing like never before. In this session， we describe the key points organizations must consider in such situations surrounding the enterprise.
(Although this session may include a discussion of related legal issues， Gartner does not provide legal advice or services， and its research or guidance should not be construed or used as such. The client is strongly advised to consult with their own legal counsel in considering and applying the advice and recommendations contained in this session.)
Tuesday, 12 November, 2019 02:05 PM|Tuesday, 12 November, 2019 02:50 PM
Peter Havart-Simkin, Sr Director Analyst, Gartner
As IoT capabilities become standardized cloud services within conventional cloud platforms, threatening stand-alone or cloud-hosted independent IoT applications and platforms, CIOs must plan for the impact on IoT vendor selection， on IoT development plans, and decide between "good enough" and "best of breed." This session will lay bare the plans of the cloud vendors and highlight the options available.
Tuesday, 12 November, 2019 02:05 PM|Tuesday, 12 November, 2019 02:50 PM
Jeffrey Mann, VP Analyst, Gartner
Employee engagement lies at the heart of every digital transformation journey. While digital transformation is top of mind for every leader, the employee is often forgotten and/or ignored. This omission is more prevalent than ever as an inhibitor of business performance. The needs of your employees are changing and if you fail to adopt a digital workplace strategy you will fall behind. Successful digital transformation requires a multifaceted digital workplace approach across people, process and technology.
Tuesday, 12 November, 2019 04:30 PM|Tuesday, 12 November, 2019 05:15 PM
David Willis, Distinguished VP Analyst, Gartner
CIOs and digital business leaders are under enormous pressure from senior executives to get their firms "digital enough"! Our two year long study of digital organizations is yielding new approaches to building the digital platform， revealing the new technologies and skills required. More important， it highlights the organizational， cultural， and business change required for success.
Tuesday, 12 November, 2019 04:30 PM|Tuesday, 12 November, 2019 05:15 PM
Paul Proctor, Distinguished VP Analyst, Gartner
Metrics should inform better decision making. “Business alignment” is spoken about frequently, but execution is challenging throughout the Gartner client base. Key risk indicators (KRIs) should have defensible causal relationships to business impacts and present leading indicators to decision makers. Gartner has developed a methodology to integrate risk and corporate performance that helps achieve these goals.
Tuesday, 12 November, 2019 04:30 PM|Tuesday, 12 November, 2019 05:15 PM
Takeshi Ikeda, VP Analyst, Gartner
5G is the fifth generation mobile broadband standard. The 5G has several technical features which contribute not only cell phone and smart phone but also IoT and any kind of digital business. CIO should update your IT strategy with 5G. This session shows potential of the 5G and how/what to update the strategy.
Tuesday, 12 November, 2019 04:30 PM|Tuesday, 12 November, 2019 05:15 PM
Mark Raskino, Distinguished VP Analyst, Gartner
Digital business transformations will take a decade or more to complete. What does a business ultimately become when it has been through that journey and (hopefully) survived? The future belongs to digitally-centric corporations — or Digicorps. We explain what they will be and how they will master their industries.
Tuesday, 12 November, 2019 04:30 PM|Tuesday, 12 November, 2019 05:15 PM
Kaoru Yano, Sr Principal Analyst, Gartner
Digital Workplace brings a lot of new technology to Japanese enterprises with cloud, mobile, sensors and even robots as a new workforce, but CIOs are still struggling with the balance of security and UX. This session will introduce the approach and leadership for CIOs in the new environment with advanced technologies.
Tuesday, 12 November, 2019 06:15 PM|Tuesday, 12 November, 2019 06:45 PM
Jeffrey Mann, VP Analyst, Gartner
Workers who do not sit at desks have largely been left out of the digital workplace revolution. The need to include the frontline workers who drive the trucks, build the products, and serve customers at the point of sale is becoming vital. It takes more than just a slimmed down version of regular applications to address frontline issues, however. This session addresses the unique needs of frontline workers when it comes to device support, legal and HR issues, access, security, and application design.
Tuesday, 12 November, 2019 06:15 PM|Tuesday, 12 November, 2019 06:45 PM
Harutoshi Katayama, Sr Director Analyst, Gartner
While many japanese companies are trying to shift from mode-1 to mode-2 adopting agile method of application development， they encountered problems that it is very difficult to develop human who can work using agile method. This presentation is show some approaches to do it.
Wednesday, 13 November, 2019 08:00 AM|Wednesday, 13 November, 2019 08:45 AM
Peter Havart-Simkin, Sr Director Analyst, Gartner
Rapid IoT adoption is creating a new form of IT asset – the Digital Twin. CIOs are struggling with how to integrate a heterogeneous multivendor portfolio of digital twins, both technically and commercially, and how to deal with multivendor data ownership issues. This is especially difficult when diverse IoT-enabled assets span many OEMs and/or manufacturers. This session will examine issues and possible options.
Wednesday, 13 November, 2019 08:00 AM|Wednesday, 13 November, 2019 08:45 AM
Eri Hariu, Sr Principal Analyst, Gartner
In response to digital trends, enterprises are trying to innovate employees’ working environments or workplaces to lead a further business growth. New digital technologies such as AR/VR/Wearable、UI/UX have a power to change to the smart workplace in the business. In this session, we provide important trends that CIO should design for smart workplace by digital technologies.
Wednesday, 13 November, 2019 09:05 AM|Wednesday, 13 November, 2019 09:50 AM
Hideaki Horiuchi, Managing Vice President, Gartner
Almost every large enterprise has implemented BI tools and they have gotten reasonable outcome. On the other hand, the needs for data is changing day by day, so many users feel frustration against current BI. To get better experience, new visual-rich tools and cloud base offerings are purchased by business users. This presentation will explain BI trend and the hint to improve your BI environment.
Wednesday, 13 November, 2019 11:10 AM|Wednesday, 13 November, 2019 11:55 AM
Gene Phifer, Distinguished VP Analyst, Gartner
The key to great customer experience (CX) is an engaged employee base focused on customer service. In other words, in order to have great CX, you must have great EX. Learn how leading enterprises are delivering powerful and compelling employee experiences, and the models, methodologies, and technologies necessary for great EX.
Wednesday, 13 November, 2019 12:05 PM|Wednesday, 13 November, 2019 12:25 PM
Yoshifumi Abe, Sr Director Analyst, Gartner
The stage of RPA’s efforts at user companies is shifting to "how to utilize and expand RPA.” At the same time， however， the challenges regarding the governance and the IT control with RPA， which has not been raised are beginning to reveal. In this session， what CIO should understand and take actions to keep getting benefits of RPA while controlling risks will be clarified.
Wednesday, 13 November, 2019 03:50 PM|Wednesday, 13 November, 2019 04:35 PM
Takeshi Ikeda, VP Analyst, Gartner
5G has important and significant potential for accelerating IoT initiatives. This is Q&A session about how accelerate IoT initiatives with 5G for CIO who already leads or will lead IoT initiatives.
Wednesday, 13 November, 2019 03:50 PM|Wednesday, 13 November, 2019 04:35 PM
Tadaaki Mataga, Distinguished VP Analyst, Gartner
Cloud will become must for propelling digital. There are an increasing number of user companies trying to “drive by themselves” the real cloud. On the other hand, many companies still cannot take the first step.
In this session, we will update the latest trend of the cloud, and summarize the idea to take the first step for driving cloud and make recommendations for Japanese users.
Wednesday, 13 November, 2019 03:50 PM|Wednesday, 13 November, 2019 04:35 PM
Hiroko Aoyama, Sr Principal Analyst, Gartner
While the cloud is in a new era, CIO should catch up the evolution of servers and storage technologies and need to eliminate the bottleneck early in the conventional datacenter. This session will provide the guidelines for CIOs and IT leaders on how to select and what kind of hyperconverged infrastructures to select to gain best possible advantage for their organization.
Wednesday, 13 November, 2019 05:50 PM|Wednesday, 13 November, 2019 06:35 PM
Paul Proctor, Distinguished VP Analyst, Gartner
After more than 10 years of understanding, the need to put cybersecurity and technology risk in a business context, organizations still struggle. The foundation of a mature security function that can offer defined levels of protection at defined cost is a business-centric service catalog. Writing business-centric value statements for risk and security bridges the knowledge gap with executives.
Thursday, 14 November, 2019 09:00 AM|Thursday, 14 November, 2019 09:45 AM
Gene Phifer, Distinguished VP Analyst, Gartner
Innovation begins with people. To succeed we must develop a deep understanding of people and their real needs. Design thinking is a powerful approach to help organizations create useful digital designs, and aims to develop and shape ideas to become practical and attractive propositions for users or customers. In this session, we will look at design thinking and look at how to apply it to digital platform architecture.
Thursday, 14 November, 2019 09:00 AM|Thursday, 14 November, 2019 09:45 AM
Masaki Suzuki, VP Analyst, Gartner
The expectation for the blockchain’s future has been inflated with its unique characteristics and hopes. However the actual blockchain initiatives is like driving on the bumpy road. With the expectations and disappointments, figuring out the truth of blockchain has become further difficult. In this session Gartner explains the truth of blockchain in Japan and suggest CIOs how to pursue the opportunities over blockchain.
Thursday, 14 November, 2019 09:00 AM|Thursday, 14 November, 2019 09:45 AM
Koji Motoyoshi, VP Analyst, Gartner
SAP S/4HANA is SAP’s long-term strategic offering. The company announced that it would prolong mainstream maintenance of SAP ERP 6.0 until at least 2025. CIOs and application leaders looking to transform their existing SAP ERP landscape should use Gartner’s best practices to decide if, when and how they should plan to adopt S/4HANA.
Thursday, 14 November, 2019 12:40 PM|Thursday, 14 November, 2019 01:00 PM
Takuma Yamamoto, Director Analyst, Gartner
With the use of Mega Clouds, such as Amazon Web Services (AWS), Microsoft Azure and Google Cloud Platform (GCP) becoming commonplace, infrastructure and data center leaders and staff who are considering backup and disaster recovery should start to understand disaster recovery related services provided by Mega Cloud.
Mega Cloud's services can be a new option for companies to achieve disaster recovery.
In this session, we will organize concrete cloud disaster recovery and related services such as AWS, Azure and GCP,
Make recommendations for using them.
Thursday, 14 November, 2019 01:00 PM|Thursday, 14 November, 2019 01:45 PM
Tadaaki Mataga, Distinguished VP Analyst, Gartner
In the rapidly changing era, the importance of switching from the old mindset to the new one in all companies and organizations has never been higher. With the current mindset, no matter how much new technology you introduce you cannot hope to succeed, you will not be able to promote a digital strategy that matches the times. On the contrary, companies that incorporate flexible thinking into companies and organizations and mature while taking time will increase the possibility of surviving and succeeding from now. In this session, we will organize the mindset that will be necessary in future times, and make recommendations on new guidelines that companies and organizations should adopt.
Thursday, 14 November, 2019 01:00 PM|Thursday, 14 November, 2019 01:45 PM
Yoshifumi Abe, Sr Director Analyst, Gartner
Japan DevOps is started moving forward in earnest. So far, only some advanced or cloud-native companies have been working on DevOps. However, companies which adopt DevOps are gradually being appeared in Japan. How CIOs should work on promoting and establishing DevOps to contribute their business growth in their companies. In this session, we will discuss and suggest steps and the actions that CIOs should take.