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Agenda / Day

Tuesday, 12 November, 2019 09:15 AM|Tuesday, 12 November, 2019 09:20 AM

Opening

Tsuyoshi Ebina, VP Analyst, Gartner

Tuesday, 12 November, 2019 09:20 AM|Tuesday, 12 November, 2019 10:30 AM

Gartner Opening Keynote: Winning in the Turns: Leadership in a Digital Society

Lee Weldon, Managing Vice President, Gartner

Dave Aron, Distinguished VP Analyst, Gartner

Yuko Adachi, Distinguished VP Analyst, Gartner

Koji Motoyoshi, VP Analyst, Gartner

It’s been 50 years since the first message was sent over the ARPANET, the forerunner to today’s internet. Technology-enabled connectedness has put IT leaders in a unique position to help design the next 50 years. Gartner will show how CIOs can leverage today’s technology accelerators, ContinuousNext agility, and connected people to turn dilemmas into opportunities. We will present a bold vision for the changing role of the CIO and IT in a digital society with practical advice and inspiration from across the globe.

Tuesday, 12 November, 2019 12:00 PM|Tuesday, 12 November, 2019 12:20 PM

Magic Quadrant for Full Life Cycle API Management

Kimihiko Iijima, Sr Director Analyst, Gartner

The disruptive requirements of digital transformations drives enterprise to build new services and ecosystems, and work on application rationalization in an agile manner. It continuously changes the market of the platform, full life cycle API management, that enables API programs. This Magic Quadrant rates the providers in that market.

Tuesday, 12 November, 2019 12:05 PM|Tuesday, 12 November, 2019 12:50 PM

Turning Data into Business Outcomes with Splunk Platform [*Japanese only]

Toru Fukushima, Area Vice President, Splunk Services Japan GK

This presentation + demo introduces the differentiated value of the Splunk platform, and describes how Splunk helps customers navigate the digital evolution. This presentation includes an introduction to Splunk solutions, a collection of new technologies designed to enable expansive data access, empowering more users to deliver actionable outcomes.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, 12 November, 2019 12:05 PM|Tuesday, 12 November, 2019 12:50 PM

Introduction of Practical and Progressive Endpoint Security for Enterprise in Digital Transformation Era [*Japanese only]

Takashi Kato, CEO, OneBe, Inc.

Digital transformation, globalization and technical innovation accelerate our business, yet they bring new threat and jeopardize the company assets. This session shows how you secure IT assets through their life cycle management with successful cases from Japanese leading companies.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, 12 November, 2019 12:05 PM|Tuesday, 12 November, 2019 12:50 PM

Modernization of Legacy Systems in AGC [*Japanese only]

Yoshibumi Kirihara, Senior Sales Manager, Solution Business Div. Sales Dept., JFE Systems, Inc.

Mikiko Takita, Manager, Finance/Control & Purchase/Logistics Group Digital Innovation Team/ Planning Group Information Systems Division, AGC Inc.

The digital business in the Japanese companies are not agile than the worlds because of the heavy maintenance burdens of their legacy systems. Come learn from AGC case how AGC modernized its legacy system with Dynamics365 in order to be agile with the new digital business. Hear about JFE Systems's latest and best solution "SIDEROS" which enable modernization for AGC.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, 12 November, 2019 12:45 PM|Tuesday, 12 November, 2019 01:05 PM

Three barriers for becoming strategic IT Procurement organizations

Ryuichi Tsuchiya, Sr Director Analyst, Gartner

The ratio of establishing Procurement org. in IT with a mission of optimizing vendor cost / risk is increasing year by year.
However according to the latest survey results, there are aspects where IT Procurement org. have not yet fully performed their capabilities. We believe there are three typical barriers that IT Procurement org. need to overcome in order to significantly improve their performance.
I would like to show a case that actually leads to get over the barriers.

Tuesday, 12 November, 2019 01:05 PM|Tuesday, 12 November, 2019 01:50 PM

Differentiation Through Innovation

Ishit Vachhrajani, Enterprise Strategist, Amazon Web Services, Inc.

The acceleration of technology change is disrupting all industries and provides an opportunity for organizations, of any size, to truly differentiate their business through innovation. In this session, we share a number of examples of how customers are innovating on AWS to differentiate their business by improving pace of innovation, getting to market faster, creating new products, and scaling innovative ideas globally to stay ahead of the changing business needs.

Tuesday, 12 November, 2019 01:05 PM|Tuesday, 12 November, 2019 01:50 PM

AI enabled workplace transformation

Keisuke Ishiguro, MANAGER-REGIONAL.SALES Collaboration, Cisco Systems G.K.

Join this session to learn about the trends that are transforming the workplace. Learn how the three influencers: workplace, workforce, and work culture are shaping the way we engage with colleagues, teams and customers, and the critical role that collaboration plays in shaping user experiences and employee engagement. Discover insights from customers who are transforming their workplace with AI-enabled collaboration technology.

Tuesday, 12 November, 2019 01:05 PM|Tuesday, 12 November, 2019 01:50 PM

AI and Data Democratization Trends and Their Nature ~how technology and organization should be~ [*Japanese only]

Kazumasa Taninaka, Head of AI & IoT Division, NTT DATA Corporation

Any companies are trying to transform themselves in a data-driven way as part of their management intentions.
In this session, we will explain the technologies, organizational structures, and steps to achieve these goals using the latest examples.
From a customer success perspective, we will also introduce ""Democratized AI and data utilization processes"" using cutting-edge technologies.

Tuesday, 12 November, 2019 01:05 PM|Tuesday, 12 November, 2019 01:50 PM

Platform to lead you to the true goal of work style reform [*Japanese only]

Keisuke Inoko, Sales Director, Sales Director, 3rd Sales Division, ServiceNow Japan

What should we achieve with work style reform? We will elaborate how to reform work process and how to improve productivity in enterprise referring to past success of digital transformation that we have already experienced in consumer life. We will state the value of platform to leads you to the true goal of work style reform.

Tuesday, 12 November, 2019 02:05 PM|Tuesday, 12 November, 2019 02:50 PM

Key Agenda for Security Leaders in Japan

Yuichi Isoda, Sr Director Analyst, Gartner

Enterprises have to accelerate to take the initiative not only for cyberattacks, but also for inside threats. In addition, legal compliance, business globalization, consumerization and the IT megatrends such as cloud, mobile, social and big data are forcing security leaders to mend their ways. In this session, we describe the key points security leaders must consider in such situations surrounding the enterprise.

Tuesday, 12 November, 2019 02:05 PM|Tuesday, 12 November, 2019 02:50 PM

Build Your Knowledge of Your Digital Dragons

Dave Aron, Distinguished VP Analyst, Gartner

How do I know who are the most important dragons for my business? How do I track and understand them? How do I think about their likely behaviours? (Based on the research note to be published in June, building on the Nov 2018 EXP report. This is the most frequent inquiry topic on the EXP report.)

Tuesday, 12 November, 2019 02:05 PM|Tuesday, 12 November, 2019 02:50 PM

Digital Transformation Is Nothing Without a Digital Workplace Strategy

Jeffrey Mann, VP Analyst, Gartner

Employee engagement lies at the heart of every digital transformation journey. While digital transformation is top of mind for every leader, the employee is often forgotten and/or ignored. This omission is more prevalent than ever as an inhibitor of business performance. The needs of your employees are changing and if you fail to adopt a digital workplace strategy you will fall behind. Successful digital transformation requires a multifaceted digital workplace approach across people, process and technology.

Tuesday, 12 November, 2019 02:05 PM|Tuesday, 12 November, 2019 02:50 PM

2020 CIO Agenda: Winning in the Turns (*Japanese only)

Tsuneo Fujiwara, VP Analyst, Gartner

There are turns coming – in society, in economic conditions, in changed technological adoption, in business model innovation. How can CIOs improve the fitness of their IT organization and the enterprise to be ready to win in the next turn? This session will discuss leadership, organizational, process and technology priorities for CIOs for the coming year.

Tuesday, 12 November, 2019 02:05 PM|Tuesday, 12 November, 2019 02:50 PM

CIO’s Actions Taken to Support CX Initiatives Without Going Behind

Kensuke Kawabe, Sr Director Analyst, Gartner

You have to plan effective customer experience initiative(s) to survive competition in the rapidly evolving digital transformation. But very often technical issues reveal later. In addition, the requirements about CX are variable as customers’ expectations change. Just waiting for them to be finalized does not work. Or rather, showing such attitudes will appear as though IT is doing nothing and is just to hamper the progress. In this session, we will suggest proactive actions for CIO’s to take so that IT can support CX without going back.

Tuesday, 12 November, 2019 02:05 PM|Tuesday, 12 November, 2019 02:50 PM

IoT Is Becoming a Standard Cloud Offering: Time to Think Differently!

Peter Havart-Simkin, Sr Director Analyst, Gartner

As IoT capabilities become standardized cloud services within conventional cloud platforms, threatening stand-alone or cloud-hosted independent IoT applications and platforms, CIOs must plan for the impact on IoT vendor selection, on IoT development plans, and decide between "good enough" and "best of breed." This session will lay bare the plans of the cloud vendors and highlight the options available.

Tuesday, 12 November, 2019 02:05 PM|Tuesday, 12 November, 2019 02:50 PM

IT Investment Strategy for Growth in Digital Age 2020

Hiroyuki Katayama, Sr Director Analyst, Gartner

Optimized IT investment strategy is inevitable for enterprises to expand their business as well as operate it efficiently. This session describes to CIOs and IT leaders effective IT investment portfolio strategy and decision-making process to implement for growth in the digital age.

Tuesday, 12 November, 2019 03:05 PM|Tuesday, 12 November, 2019 03:50 PM

How Can We Realize the Digitalization by AI Service [*Japanese only]

Akiko Fukuda, Director of AI Office, Application and Contents, NTT Communications Corporation

How will AI be utilized in 10 years? I would like to explain how the digitalization (Smart World) can be realized by the utilization of "AI" in field of the reform of working styles and CX with introducing our services.

Tuesday, 12 November, 2019 03:05 PM|Tuesday, 12 November, 2019 03:50 PM

Driving High-speed Data Preparation with the Hybrid Cloud at J:COM [*Japanese only]

Naoto Tajima, General Manager, IT Planning Department AIT Division, Jupiter Telecommunications Co., Ltd.

Tatsuya Arai, Technical Account Manager, Ab Initio Software KK

Efficiently processing the immense amount of data received from numerous business channels is no easy task. Moreover, it is vital to keep both processing and development times low, even as data volumes continue to increase. We will explain how we accomplished just this, realizing unprecedented speed and flexibility via Ab Initio and NetApp.

Tuesday, 12 November, 2019 03:05 PM|Tuesday, 12 November, 2019 03:50 PM

Pega Infinity -Software for Making Digital Transformation Real [*Japanese only]

Nobuhiko Watanabe, President, Pega Japan K.K.

Digital Transformation is the critical in all industries, but not a few companies try to hastily launch several initiatives using latest technologies in vain. In this session, we will introduce what is the “real DX” and how Pega supports our clients’ success with our only unified DX platform, Pega Infinity™, that connects front-end digital customer experiences with back-end process automation.

Tuesday, 12 November, 2019 03:05 PM|Tuesday, 12 November, 2019 03:50 PM

Advanced SD-WAN: Building the Next Generation Enterprise WAN [*Japanese only]

Hitoshi Ono, Regional Sales Manager, Japan, Silver Peak Systems GK.

Enterprises worldwide are transforming their networks with SD-WAN as they move to a cloud-based and centrally-managed IT model. SD-WAN offers a flexible approach to networking, allowing enterprises to combine and configure multiple network technologies, while achieving optimized performance, ensuring security, and executing high-precision Internet breakout. Join this session to learn how you can rethink your WAN strategy to build a next generation enterprise WAN.

Tuesday, 12 November, 2019 03:05 PM|Tuesday, 12 November, 2019 03:50 PM

Status Quo is Not an Option. Overcome Technical Debt and Save Your Enterprise!

Hari Candadai, GVP, Global Product Marketing, Rimini Street, Inc.

With fierce, global competition, your enterprise is either growing or dying. Pressure is mounting to transform while you are burdened by a growing technical debt. Learn how CIO's and CFO's strategically use Business-Driven Roadmaps to overcome the debt, create competitive advantage and drive growth.

Tuesday, 12 November, 2019 03:05 PM|Tuesday, 12 November, 2019 04:05 PM

New Wave of Data Science in Enterprise, with leveraging dotData [*Japanese only]

Ryohei Fujimaki, CEO & Founder, dotData, Inc.

Hideto Mori, Country Manager, Japan, dotData Japan G.K.

It is not just about machine learning, but business insights. In this session, many reference cases of dotData providing ‘end-to-end Data Science Automation’ capability shows how AI can extract business insights which has been done by a number of human data scientists.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, 12 November, 2019 04:30 PM|Tuesday, 12 November, 2019 05:15 PM

Develop Successful Metrics to Win in the Turns

Paul Proctor, Distinguished VP Analyst, Gartner

Metrics should inform better decision making. “Business alignment” is spoken about frequently, but execution is challenging throughout the Gartner client base. Key risk indicators (KRIs) should have defensible causal relationships to business impacts and present leading indicators to decision makers. Gartner has developed a methodology to integrate risk and corporate performance that helps achieve these goals.

Tuesday, 12 November, 2019 04:30 PM|Tuesday, 12 November, 2019 05:15 PM

How to Solve CIO Issue of “Security vs UX” in Digital Workplace

Kaoru Yano, Sr Principal Analyst, Gartner

Digital Workplace brings a lot of new technology to Japanese enterprises with cloud, mobile, sensors and even robots as a new workforce, but CIOs are still struggling with the balance of security and UX. This session will introduce the approach and leadership for CIOs in the new environment with advanced technologies.

Tuesday, 12 November, 2019 04:30 PM|Tuesday, 12 November, 2019 05:15 PM

5G Impact: What and How — CIOs Update Your IT Strategy for 5G

Takeshi Ikeda, VP Analyst, Gartner

5G is the fifth generation mobile broadband standard. The 5G has several technical features which contribute not only cell phone and smart phone but also IoT and any kind of digital business. CIO should update your IT strategy with 5G. This session shows potential of the 5G and how/what to update the strategy.

Tuesday, 12 November, 2019 04:30 PM|Tuesday, 12 November, 2019 05:15 PM

Five(5) must-have perspectives of business application integration for digital business

Kimihiko Iijima, Sr Director Analyst, Gartner

CIOs responsible for digital transformation must develop a future-proof integration strategy for business applications (e.g.CRM and ERP) across LOBs and business ecosystem and multi-cloud. However, many enterprises lose their investment accountability due to tactical scoping In this session, we discuss five perspectives ( business, process, architecture, platform, governance) of business application integration.

Tuesday, 12 November, 2019 04:30 PM|Tuesday, 12 November, 2019 05:15 PM

The Real Business of Blockchain: How Leaders Can Create Value in a New Digital Age

David Furlonger, Distinguished VP Analyst, Gartner

This presentation is focused on what blockchain means for business and government leaders. It explains what the Real Business of Blockchain is all about. How you need to re-engineer your business relationships, monetize illiquid assets and redistribute data and value flows to more successfully engage with the digital world. (*see Harvard/Gartner Book by the same name of the title)

Tuesday, 12 November, 2019 04:30 PM|Tuesday, 12 November, 2019 05:15 PM

Storytelling Techniques That Create Enthusiasm for Your Digital Journey

Yuko Adachi, Distinguished VP Analyst, Gartner

CIOs must continuously describe and promote complex, complicated and technical concepts attempting to inspire and engage, only to face confusion and resistance. By adapting their communication style and adopting some key storytelling tactics, CIOs can turn opposition into attention, engagement, and when done well, fascination.

Tuesday, 12 November, 2019 04:30 PM|Tuesday, 12 November, 2019 05:15 PM

Digicorp — The Ultimate Destination of Digital Business Transformation

Mark Raskino, Distinguished VP Analyst, Gartner

Digital business transformations will take a decade or more to complete. What does a business ultimately become when it has been through that journey and (hopefully) survived? The future belongs to digitally-centric corporations — or Digicorps. We explain what they will be and how they will master their industries.

Tuesday, 12 November, 2019 04:30 PM|Tuesday, 12 November, 2019 05:15 PM

Building the Digital Business Platform

David Willis, Distinguished VP Analyst, Gartner

CIOs and digital business leaders are under enormous pressure from senior executives to get their firms "digital enough"! Our two year long study of digital organizations is yielding new approaches to building the digital platform, revealing the new technologies and skills required. More important, it highlights the organizational, cultural, and business change required for success.

Tuesday, 12 November, 2019 04:30 PM|Tuesday, 12 November, 2019 06:00 PM

Exploration for Future Digital Business Model (*Japanese only)

Shinichi Kondo, Executive Partner, Gartner

The latest Gartner survey revealed that most CEOs intend to change their company's business models. Gartner defines a business model as "A conceptual model of how an enterprise creates, delivers and captures value.” In this workshop, we will review the basic components of business models, focusing on the perspectives of "Customers" and "Value Providers” to rediscover the basis of current business models. We will then discuss and explore the possibilities offered by new digital business models, using Gartner's methodology.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, 12 November, 2019 05:30 PM|Tuesday, 12 November, 2019 06:00 PM

Frontline of Augmented Analytics and Latest Business Intelligence Use Cases [*Japanese only]

Yugo Hayashi, Managing Director - East Asia, Yellowfin Japan Co., Ltd.

Yellowfin provides the centralized reporting, visual-based data discovery and analytics automation that companies need for analytics in only one platform. In this session, we explain new features of Yellowfin's Augmented Analytics and introduce case studies from successful customers.

Tuesday, 12 November, 2019 05:30 PM|Tuesday, 12 November, 2019 06:00 PM

Future of Work and Digital Workplace [*Japanese only]

Shigeru Mihara, Director, Marketing, K.K. Box Japan

This year, the first year of the Act on Work Style Reform is a time to reorganize keywords related to work style reform and consider how enterprise should utilize ICT to support and realize the future of work. In this session, I will explain what to start with and a blueprint of new IT environment to aim for, with examples of digital workplace and common challenges.

Tuesday, 12 November, 2019 05:30 PM|Tuesday, 12 November, 2019 06:00 PM

The Elements of DX- the industrial structure of eco system connected with the data [*Japanese only]

Makoto Kakizaki, Director, Digital Strategy Office, Sansan, Inc.

IoT devices turned to be GPT, therefore, people became to be connected with things. Now, the period comes when the real data becomes mainly leading a role from Web data.
It is required for all companies to get an idea solving social issues across company.
In this session, We consider the strategy for the future which is based on the platform business connected by the data,and the present and future of industrial structure of ecosystem.

Tuesday, 12 November, 2019 05:30 PM|Tuesday, 12 November, 2019 06:00 PM

Pega Infinity - The ONLY unified architecture for Digital Transformation [*Japanese only]

Yutaro Uchiyama, Solutions Consulting Director, Pega Japan K.K.

Digital Transformation journey is ultimately challenging and requires robust platform to enable service enabled SoR & intelligent SoE, Design Thinking & Agile, No-code development and DevOps, and many more to cover. This session will introduce various DX success stories along with Pega Infinity’s key technologies and best practices.

Tuesday, 12 November, 2019 05:30 PM|Tuesday, 12 November, 2019 06:00 PM

How we should approach RPA now: “Intelligent Automation” is the new key

Vijay Tella, CEO & Co‑Founder, Workato Inc.

Kazuhiko Ohtsuka, General Manager, Customer Service Dept., Ricksoft Co., Ltd.

"Just implementing RPA solutions or cloud services does not mean it can always help you to increase productivity. We see many companies end up dealing with a variety of those tools and getting more things to manage them. Workato can change that.
In this session, you'll learn the necessity of process automation, get a basic idea of Workato, and watch the demo."

Tuesday, 12 November, 2019 06:15 PM|Tuesday, 12 November, 2019 06:45 PM

Find, Stalk, Attract and Delight (or Pacify) the Wild Digital Worker

Whit Andrews, Distinguished VP Analyst, Gartner

Digital workers in Japan and the rest of the world want to work and in the office. They use laptops ... and desktops, phones and tablets. They love their personal software ... and they use it at work. No single worker archetype defines all your workers, and roles are not enough to understand their diversity, mobility and needs. Discover the five kinds of digital workers and how to make their workplace successful.

Tuesday, 12 November, 2019 06:15 PM|Tuesday, 12 November, 2019 06:45 PM

Shift From Project Management to Product Management: Three Points the CIO Needs to Know

Wataru Katsurashima, Sr Director Analyst, Gartner

To accelerate digital transformation, organizations are required to continuously evolve services, and product management is becoming more important. However, in Japan, a shift from project management to product management has not progressed. This session will explain the product management functions and values that CIOs and leaders need to understand, and Gartner’s product management framework.

Tuesday, 12 November, 2019 06:15 PM|Tuesday, 12 November, 2019 06:45 PM

Leadership Techniques to Overcome Barriers and Drive Digital Business Transformation

Tsuneo Fujiwara, VP Analyst, Gartner

Culture and talent have been cited as the top reasons for the lack of progress of digital business transformation. Traditional enterprises in risk-averse cultures are consensus-oriented and hierarchical, making agile difficult. This session provides some practical leadership techniques to overcome these barriers to drive digital business transformation, starting with commitment to leadership.

Tuesday, 12 November, 2019 06:15 PM|Tuesday, 12 November, 2019 06:45 PM

Digital Workplace Initiatives Must Accommodate Frontline Workers to Achieve Broader Goals

Jeffrey Mann, VP Analyst, Gartner

Workers who do not sit at desks have largely been left out of the digital workplace revolution. The need to include the frontline workers who drive the trucks, build the products, and serve customers at the point of sale is becoming vital. It takes more than just a slimmed down version of regular applications to address frontline issues, however. This session addresses the unique needs of frontline workers when it comes to device support, legal and HR issues, access, security, and application design.

Tuesday, 12 November, 2019 06:15 PM|Tuesday, 12 November, 2019 06:45 PM

How to Develop an Agile Human

Harutoshi Katayama, Sr Director Analyst, Gartner

While many japanese companies are trying to shift from mode-1 to mode-2 adopting agile method of application development, they encountered problems that it is very difficult to develop human who can work using agile method. This presentation is show some approaches to do it.

Tuesday, 12 November, 2019 06:20 PM|Tuesday, 12 November, 2019 06:50 PM

How CIOs Improve Companywide Digital Capability

Yoshi Matsumoto, VP, Advisory, Gartner

Although CIOs intend to drive digital initiatives, it will be a painful work without the companywide understanding and digital capability. CIOs need to drive digital enlightenment activities. This session will introduce how CIOs and other function leaders to conduct training and events to improve awareness and mindset change of all of management and employees.

Tuesday, 12 November, 2019 06:20 PM|Tuesday, 12 November, 2019 06:50 PM

When Things Become Customers: Get Ready for Earth’s Ultimate Emerging Market

Mark Raskino, Distinguished VP Analyst, Gartner

Digital-savvy business leaders seeking new growth horizons may be missing a huge financial opportunity. Gartner predicts that billions of machines — both physical and virtual — will act, look, and feel like customers. We’ll explore why this is happening, how it is showing up today, and what CIOs can do to take advantage of this final frontier of emerging customers.

Wednesday, 13 November, 2019 08:00 AM|Wednesday, 13 November, 2019 08:45 AM

Drive the Smart Workplace by Three Digital Technologies

Eri Hariu, Sr Principal Analyst, Gartner

In response to digital trends, enterprises are trying to innovate employees’ working environments or workplaces to lead a further business growth. New digital technologies such as AR/VR/Wearable、UI/UX have a power to change to the smart workplace in the business. In this session, we provide important trends that CIO should design for smart workplace by digital technologies.

Wednesday, 13 November, 2019 08:00 AM|Wednesday, 13 November, 2019 08:45 AM

10 Ideas That Must Die (for Digital Business to Thrive)

Dave Aron, Distinguished VP Analyst, Gartner

A focus on the ideas, terms, approaches that are beginning to hold us back as the digital world evolves, and what they should be replaced with. (One example is: ‘User/Customer Experience’ -> "Digital Anthropology".) (Inspired by the book This Idea Must Die: Scientific Theories That Are Blocking Progress, where about 100 experts wrote 2 pages each explaining why a particular idea/ theory/ term/ way of thinking was blocking progress.)

Wednesday, 13 November, 2019 08:00 AM|Wednesday, 13 November, 2019 08:45 AM

How ContinuousNext Will Impact the Future of Customer Experience

Michael Chiu, Sr Director Analyst, Gartner

ContinuousNext is a formula for success in a world that is constantly changing . In this session,we explore the imperatives of ContinuousNext: (privacy, augmented intelligence, digital product management, culture, and digital twins),how they will impact the future of Customer Experience, and what CIOs can do to lead their organization to prepare and thrive.

Wednesday, 13 November, 2019 08:00 AM|Wednesday, 13 November, 2019 08:45 AM

Become Digital Grade for a Cross-Industry World

Stephen Smith, VP Analyst, Gartner

As boundaries between industries continue to blur, and as industries connect in new ways, significant opportunities will emerge. These will take the form of multi-industry ecosystems that will be fueled by game changing technologies and by those enterprises that anticipate and prepare. This session will highlight those technologies as well as outline the path to become “cross-industry digital grade.”

Wednesday, 13 November, 2019 08:00 AM|Wednesday, 13 November, 2019 08:45 AM

Seven Digital Disruptions You Might Not See Coming

David Willis, Distinguished VP Analyst, Gartner

Seven Digital Disruptions You Might Not See Coming.

Wednesday, 13 November, 2019 08:00 AM|Wednesday, 13 November, 2019 08:45 AM

Digital Twin Integration Challenges: Who Owns Your Data?

Peter Havart-Simkin, Sr Director Analyst, Gartner

Rapid IoT adoption is creating a new form of IT asset – the Digital Twin. CIOs are struggling with how to integrate a heterogeneous multivendor portfolio of digital twins, both technically and commercially, and how to deal with multivendor data ownership issues. This is especially difficult when diverse IoT-enabled assets span many OEMs and/or manufacturers. This session will examine issues and possible options.

Wednesday, 13 November, 2019 08:00 AM|Wednesday, 13 November, 2019 08:45 AM

Surviving the Digital Talent War Scenario

Yuko Adachi, Distinguished VP Analyst, Gartner

The digital talent war is no more a regional issue. Every CIO in every region is frantically looking for capable people. CIOs must watch trends in the global talent marketplace from people, technology and geopolitical perspectives, and the impacts on their talent strategy. This session predicts the global digital talent market and explores actions to take to win the new game in the next five years.

Wednesday, 13 November, 2019 09:00 AM|Wednesday, 13 November, 2019 10:30 AM

Seeking further improvement in the digital customer experience, based on case studies (*Japanese only)

Morihiro Kushida, Executive Partner, Gartner

Gartner sometimes hears that the biggest challenge facing Japanese corporations is creating an effective customer experience strategy. Gartner's CIO survey revealed the importance of using digital technology to merge tangible and intangible products in the digital business, from the customer standpoint. In this workshop, through discussion among the participants, we will explore ways to further improve the digital customer experience.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, 13 November, 2019 09:05 AM|Wednesday, 13 November, 2019 09:50 AM

3 Reasons CIO Need IT Financial Management and the Keys to a Successful Program

Robert Naegle, VP Analyst, Gartner

In an era of increasing IT outsourcing, cloud hosted services, digital business and more, it is increasing critical that CIO’s have clear and relevant views of IT spend. CIOs who do not have an IT finance management practice, should reevaluate and reprioritize their focus on ITFM. This session will explore the advantages of a formal ITFM program and 5 keys to success.

Wednesday, 13 November, 2019 09:05 AM|Wednesday, 13 November, 2019 09:50 AM

How to Improve Meeting Efficiency by Digital Technologies

Katsushi Shiga, VP Analyst, Gartner

If simple tasks become increasingly IT-oriented and replace AI, humans will be required to work more. As a result, the time spent on business meetings will increase more and more, and the significance of the meeting will become more important than ever before. In this session, we will discuss about the efficiency of the business meetings, the measures to raise the value, the new meeting image etc. from several viewpoints by various technologies and practices.

Wednesday, 13 November, 2019 09:05 AM|Wednesday, 13 November, 2019 09:50 AM

The Rapidly Increasing ’Data’ of Digital Transformation Era: Protect Secure and Move Forward

Yoji Kimura, Sr Principal Analyst, Gartner

Cloud, mobile, mode 2 and digital business transformation. It is necessary for companies to move forward with speedy and secure protection of "Data" expanding quality, quantity and storage location. In this session, we will show the security approach necessary for the present and the digital transformation era.

Wednesday, 13 November, 2019 09:05 AM|Wednesday, 13 November, 2019 09:50 AM

Digital Revenue: The Business of Digital Business

Hung LeHong, Distinguished VP Analyst, Gartner

Enterprises are being pushed to digitalize their product/services and launch new digital products, and even business models. But does this make financial sense? Is the digital way a better way to earn revenue and margins than the traditional “analog” approaches. Even a simple example like selling in a store vs. selling online is not obvious. For most enterprises, digital represents financial improvement — but surprisingly for some, it is not to their financial benefit. Apply the concepts of this session to your enterprise to see if your digital journey is pointing in the right financial direction.

Wednesday, 13 November, 2019 09:05 AM|Wednesday, 13 November, 2019 09:50 AM

How to Improve Your BI Environment Now

Hideaki Horiuchi, Managing Vice President, Gartner

Almost every large enterprise has implemented BI tools and they have gotten reasonable outcome. On the other hand, the needs for data is changing day by day, so many users feel frustration against current BI. To get better experience, new visual-rich tools and cloud base offerings are purchased by business users. This presentation will explain BI trend and the hint to improve your BI environment.

Wednesday, 13 November, 2019 09:05 AM|Wednesday, 13 November, 2019 09:50 AM

The Top Ten Strategic Technology Trends for 2020

David Cearley, Distinguished VP Analyst, Gartner

Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Companies must examine the business impact of these trends and adjust business models and operations appropriately or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore.

Wednesday, 13 November, 2019 09:05 AM|Wednesday, 13 November, 2019 09:50 AM

CIO Leadership in 2023

Alvaro Mello, Managing Vice President, Gartner

No matter which region and industry they are in, CIOs in 2023 will be facing two distinct challenges: extreme diversity and continuous change of people and technology. CIOs must be aware what they learned as best practices may not work anymore. This session focuses on future CIOs and explores what leadership traits they must have, and how to acquire and enhance them through career development.

Wednesday, 13 November, 2019 10:05 AM|Wednesday, 13 November, 2019 11:05 AM

ABM2.0 - Leading to success of sales strategy [*Japanese only]

Yosuke Kato, Sales Manager, Executive Officer Sansan Department, Sansan, Inc.

In the recent, becoming digitalized, every company is capable to analyze and visualize company's' information,.
Therefore, it is essential for all companies to analyze, with the details, information of company where to approach and tackle on sales strategy.
In this session, We presents about the future ABM, as we consider, in order to achieve by using customer data as much.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, 13 November, 2019 10:10 AM|Wednesday, 13 November, 2019 10:55 AM

The best practice of Communications and Collaboration in Digital Era

Harry Moseley, CIO, Zoom Video Communications, Inc.

Today’s high growth companies are changing the way they communicate, collaborate and get work done. Join this session to understand why companies are throwing out traditional video conferencing services and adopting Zoom, the fastest growing app for enterprise.
Harry will share his views on the future of work, video communications, team collaboration, office design, and how AI will be adopted to make meeting over video even better than meeting in person.

Wednesday, 13 November, 2019 10:10 AM|Wednesday, 13 November, 2019 10:55 AM

Turn Your Frontline Workers Into Cloud Workers [*Japanese only]

Kenichi Suzuki, Head of Chrome Enterprise, Google Cloud Japan G.K.

Noriyoshi Iseki, , J.FRONT RETAILING Co., Ltd.

Don't leave your largest and most influential workforce behind. Cloud-powering your frontline with cloud-native solutions unlocks their potential and provides greater collaboration and engagement, process efficiencies, and insights for better decision-making. Hear from Google Cloud and customers about the importance of prioritizing this workforce and results already seen.

Wednesday, 13 November, 2019 10:10 AM|Wednesday, 13 November, 2019 10:55 AM

"Bespoke" Conference Cloud for Japanese Corporates to Achieve "True Work Style Reform" [*Japanese only]

Takashi Ooi, President, NTT BizLInk, Inc.

Beyond Work Style Reform and proliferation of communication tools such as chat and Web conference, Japanese management should seek to see valued collaboration generate in the conference in the real field. We propose video conference platform which leverages the company’s unique values (Bespoke) and still takes advantage as a Cloud offering.

Wednesday, 13 November, 2019 10:10 AM|Wednesday, 13 November, 2019 10:55 AM

coming soon! [*Japanese only]

Akihito Fujii, Administrative Officer, General Manager, Solution Business Planning Division, Solution Business Sector, KDDI CORPORATION

Wednesday, 13 November, 2019 11:10 AM|Wednesday, 13 November, 2019 11:55 AM

The Blockchain Society

David Furlonger, Distinguished VP Analyst, Gartner

The integration of Blockchain, AI and IoT provide societies with an unprecedented opportunity to paint a new and radically different picture of how to live, thrive and survive in a Programmable Economy. Outcome-based medicine, sustainability, financial inclusion and global identity challenge in existing governance models. Blockchain enables a new societal contract and poses a question of whether it provides capabilities everyone needs but not everyone, wants. (*see Harvard/Gartner Book)

Wednesday, 13 November, 2019 11:10 AM|Wednesday, 13 November, 2019 11:55 AM

Latest Trends in Global Sourcing Japan

Akimasa Nakao, Principal Analyst, Gartner

With a lack of human resources, IT leaders are faced with the challenge of not only renovating existing systems, but also the timely implementation of their digitization efforts. Inevitably, the movement to use external resources is intensifying and IT leaders start to think of expanding offshore/nearshore or seeking new way to use those resources. In this session, we will discuss the latest trends in sourcing focusing on offshore areas such as China, India and Vietnam as well as the Japanese region (nearshore).

Wednesday, 13 November, 2019 11:10 AM|Wednesday, 13 November, 2019 11:55 AM

2 in 1: Boost Engagement in Your Team While Creating a Constant-Learning Mindset

Daniel Sanchez Reina, Sr Director Analyst, Gartner

Engagement is the HOLY GRAIL in organizations. Constant learning is a MUST in this fast-forward era, but it may seem threatening, boring or exhausting to your team members. There is a way to make them enjoy their learning process while increasing their level of engagement.

Wednesday, 13 November, 2019 11:10 AM|Wednesday, 13 November, 2019 11:55 AM

Without Great Employee Experience, You Can Forget Great Customer Experience

Gene Phifer, Distinguished VP Analyst, Gartner

The key to great customer experience (CX) is an engaged employee base focused on customer service. In other words, in order to have great CX, you must have great EX. Learn how leading enterprises are delivering powerful and compelling employee experiences, and the models, methodologies, and technologies necessary for great EX.

Wednesday, 13 November, 2019 12:05 PM|Wednesday, 13 November, 2019 12:25 PM

Light and Darkness of RPA: What CIO Should Be Aware.

Yoshifumi Abe, Sr Director Analyst, Gartner

The stage of RPA’s efforts at user companies is shifting to "how to utilize and expand RPA.” At the same time, however, the challenges regarding the governance and the IT control with RPA, which has not been raised are beginning to reveal. In this session, what CIO should understand and take actions to keep getting benefits of RPA while controlling risks will be clarified.

Wednesday, 13 November, 2019 12:10 PM|Wednesday, 13 November, 2019 12:55 PM

Why don't you your system make stress-free? [*Japanese only]

Yutaka Akiyama, Manager, Development Department I, Industry Solution Group, Industry Solution Division, KOBELCO SYSTEMS CORPORATION

Many companies have problems that there is no one who understand to improve the legacy systems which turned into black boxes.
We will show our“stress-free”way to solve these problems and make your company better.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, 13 November, 2019 12:10 PM|Wednesday, 13 November, 2019 12:55 PM

Why Japan is behind on Digital Transformation [*Japanese only]

Stuart Harrington, General Manager, Atlassian K.K.

As digital technologies dramatically reshape industries around the globe, many Japanese companies are pursuing change efforts, but without much success. In this session, we will unravel the DX keywords that are often spoken in the context of system development from a business perspective, and clarify the requirements of organizations that can create and continue digital innovation.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, 13 November, 2019 12:10 PM|Wednesday, 13 November, 2019 12:55 PM

Hitachi Use Case: Data-Democratizing and Developping Data-Driven Culture [*Japanese only]

Masaki Hanai, Department Manager, Eastern Japan Technical Group, Information Infrastructure Technical Div, K.K.Ashisuto

Masakatsu Kondo, Engineering Manager, Systems&Services Business Division, IT Innovation Division, Digital Innovation Department, Hitachi, Ltd.

It's become common that new insights can be gained only with quality maintained data using AI, machine learning and BI. This session will share the use case by Hitachi,Ltd.and their effort for data-democratizing and developping data-driven culture.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, 13 November, 2019 12:50 PM|Wednesday, 13 November, 2019 01:10 PM

Challenges in Changing Culture in Japan for Digital Business Transformation

Tsuneo Fujiwara, VP Analyst, Gartner

Orderly, conventional and conforming, Japan’s business culture operates under a dual standard — one for the native Japanese, another for everyone else — adding further challenges for CIOs in Japan seeking digital business transformation. We provide best practices for effective culture change in this theater session, highlighting a few culture hacking that recently worked.

Wednesday, 13 November, 2019 01:00 PM|Wednesday, 13 November, 2019 02:00 PM

DX Architecture to Overcome “2025 Digital Cliff” and Create Business Value [*Japanese only]

Yuichiro Maki, Practice Director, Pega Japan K.K.

Digital transformation becomes one of the most important topics in any industries, however; there are not a few cases that the legacy system becomes shackles crippling new technology implementation or hastily launch initiatives in vain. In this session, we would like to discuss how we restructure the organization and what type of IT infrastructure should be implemented to make DX “real”.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, 13 November, 2019 01:10 PM|Wednesday, 13 November, 2019 01:55 PM

At the Forefront of Data-Driven Business Management and the Use of Qualitative Data [*Japanese only]

Tatsu Hayashi, CEO, Stockmark Inc.

Today, data-driven business management will separate the winners from the losers. The true source of business value lies dormant in internal documents and external news articles, with very few companies extracting their full value. As the industry leader in Japanese natural language processing technology, Stockmark will present business use-cases with leading industries across multiple verticals.

Wednesday, 13 November, 2019 01:10 PM|Wednesday, 13 November, 2019 01:55 PM

coming soon

Wednesday, 13 November, 2019 01:10 PM|Wednesday, 13 November, 2019 01:55 PM

IT Standardization and Differentiation for Digital Transformation [*Japanese only]

Shinichi Abe, Managing Director, Google Cloud Japan G.K.

Kiyoshi Fukuda, Customer Engineer, Google Cloud Japan G.K.

In order to implement an IT strategy that matches the business priorities, it is necessary to reduce the burden and risk while utilizing existing systems. By doing so, IT leaders can focus on the core business that determines the value of the company. In this session, we will explain the importance of companies' choosing systems and services from their own perspective with Anthos.

Wednesday, 13 November, 2019 03:20 PM|Wednesday, 13 November, 2019 03:35 PM

How to integrate business apps in your digital workplace [*Japanese only]

Vincent Msika, Accout Manager JAPAC, Lumapps inc

LumApps provides you with native connectors for applications like Gsuite and allows you to build your own custom integrations, as well as create your own portal easily even without HTML knowledge. Running on GCP, LumApps is a cloud based Intranet benefitting from the highest level of security from Google technology. During the session, we will showcase customer reference projects from Japan and overseas.

Wednesday, 13 November, 2019 03:30 PM|Wednesday, 13 November, 2019 05:00 PM

CIOs, transform! What's needed in 2019 (*Japanese only)

Shinji Hasejima, GVP, Gartner

In the DX era, CIO leadership is increasingly important. A CIO not only deals with the legacy issues of an IT department, but also is responsible for the transformation toward bimodal IT, and furthermore must align business and IT strategies. In this workshop, We will discuss the leadership required of a CIO, as well as describe the ideal type of CIO and how to transform oneself into such.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, 13 November, 2019 03:50 PM|Wednesday, 13 November, 2019 04:35 PM

The Next-Gen Cloud Strategy:How to select Hyperconvergence technologies

Hiroko Aoyama, Sr Principal Analyst, Gartner

While the cloud is in a new era, CIO should catch up the evolution of servers and storage technologies and need to eliminate the bottleneck early in the conventional datacenter. This session will provide the guidelines for CIOs and IT leaders on how to select and what kind of hyperconverged infrastructures to select to gain best possible advantage for their organization.

Wednesday, 13 November, 2019 03:50 PM|Wednesday, 13 November, 2019 04:35 PM

Cloud Computing Trend 2020

Tadaaki Mataga, Distinguished VP Analyst, Gartner

Cloud will become must for propelling digital. There are an increasing number of user companies trying to “drive by themselves” the real cloud. On the other hand, many companies still cannot take the first step.
In this session, we will update the latest trend of the cloud, and summarize the idea to take the first step for driving cloud and make recommendations for Japanese users.

Wednesday, 13 November, 2019 03:50 PM|Wednesday, 13 November, 2019 04:35 PM

The Basics of Customer Experience

Michael Chiu, Sr Director Analyst, Gartner

This presentation will cover the basics of customer experience including what it is, measuring it, getting your organization started on it, understanding your customers, and other topics foundational to customer experience. It will explain some of the key customer experience tools like personas and customer journey maps, and will illustrate “what good looks like” for them and others.

Wednesday, 13 November, 2019 03:50 PM|Wednesday, 13 November, 2019 04:35 PM

How to Engage Senior Executives on AI

Hung LeHong, Distinguished VP Analyst, Gartner

Turn your AI approach on its head. CIOs should be getting guidance on AI from the most senior leadership, not from technologists. How AI is employed is a proactive decision to be made by these leaders- as it affects brand, compliance and financials. This session gives the CIOs the language and frameworks to help business executives describe how AI should be utilized by the enterprise.

Wednesday, 13 November, 2019 03:50 PM|Wednesday, 13 November, 2019 04:35 PM

IoT x 5G: How to Accelerate IoT Initiative With 5G

Takeshi Ikeda, VP Analyst, Gartner

5G has important and significant potential for accelerating IoT initiatives. This is Q&A session about how accelerate IoT initiatives with 5G for CIO who already leads or will lead IoT initiatives.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, 13 November, 2019 03:50 PM|Wednesday, 13 November, 2019 04:35 PM

Why and How CEO Need to Drive Digital Strategy

Yoshi Matsumoto, VP, Advisory, Gartner

CIOs need to understand the CEO’s perspective on digital transformation. The digital is an enterprise issue now. “Digital Big” has gained its market capitalization. On the other hand, if you don’t have a digital story, you will have a tough time to show growth story. This session will explain the reasons why the CEO need to drive digital strategies and identify the risk not to do it.

Wednesday, 13 November, 2019 04:45 PM|Wednesday, 13 November, 2019 05:45 PM

Discussion with Google Cloud for Data Center Strategy in Era of Digital Transformation [*Japanese only]

Kenji Shioiri, Director, Google Cloud Japan G.K.

Yuta Hono, Tech Lead, Specialist Customer Engineering, Google Cloud Japan G.K.

In Digital Transformation era, business volatility, uncertainty, complexity, and ambiguity are increasing. In this session, we will discuss how IT infrastructure investment strategies should contribute to business, using Google case and Google Cloud solutions as examples.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, 13 November, 2019 04:50 PM|Wednesday, 13 November, 2019 05:35 PM

The Essence of Data × AI Utilization for Digital Transformation [*Japanese only]

Hirofumi Watase, Head, Data and AI Business Unit, Fujitsu Limited

Despite growing interest in Digital Transformation (DX), many enterprises are struggling to advance the approach within their organizations. In this session the essence of DX trends will be explored to answer the question: Why pursue DX, and how can digital technology help? Using case studies, we will also examine how Fujitsu’s Data x AI is helping customers achieve their DX goals.

Wednesday, 13 November, 2019 04:50 PM|Wednesday, 13 November, 2019 05:35 PM

Organization and IT Infrastructure Reform for Digital Transformation [*Japanese only]

Richard Tanaka, Chief Technology Innovation Officer, Randstad K.K.

Takeshi Hagino, President and GM, Domo K.K.

How does a head of IT, drive digital transformation in their own organization? Randstad is a global leader in the HR services industry and specializes in solutions in the field of flexible work and HR.
Randstad shows how their IT division has reformed their overall IT infrastructure to drive their business efficiently. This session is recommended for those who plan to move from legacy IT to a proactive IT platform and are looking for a new business model utilizing its own data.

Wednesday, 13 November, 2019 04:50 PM|Wednesday, 13 November, 2019 05:35 PM

Powering IT change, the open source way

John C.P. Allessio, Global Services, Senior Vice President and General Manager, Red Hat

For enterprises on a journey to digital transformation, success starts with choosing a foundation that can support continual evolution. But how the enterprise innovates is key: the process, the people, and the culture need to change with the technology. In this talk, we discuss how Red Hat’s open hybrid cloud infrastructure and Open Innovation Labs has supported enterprise company’s digital transformation through global success use cases.

Wednesday, 13 November, 2019 04:50 PM|Wednesday, 13 November, 2019 05:35 PM

Latest circumstance of cloud infrastructure strategy centered on AWS [*Japanese only]

Ryo Ooishi, Founder&CEO, Serverworks Co., Ltd.

Takashi Nakayama, Executive Officer&General Manager, Group Digital Strategy Div., J. FRONT RETAILING Co., Ltd.

Nowadays, Cloud is not limited to just a replacement of the infrastructure. It is recognized as to improve engagement with customers or employees. In this session, we explain about the most recent cloud strategy by presenting the example of innovative way of using AWS.

Wednesday, 13 November, 2019 04:50 PM|Wednesday, 13 November, 2019 05:35 PM

Achieving organizational agility, securely, with collaboration tools

Ilan Frank, Head of Enterprise Product, Slack Technologies, Inc.

Collaboration tools need to drive business transformation, but also keep data secure. How may IT leaders deliver the collaboration tools their businesses need, while developing a proactive strategy for security and governance that meets compliance requirements? In this session, we’ll talk about:

Transforming organizations with a “new way of working”
Allowing your teams to choose the toolset that best meets their needs Balancing the needs of your organization with your security requirements

Wednesday, 13 November, 2019 05:50 PM|Wednesday, 13 November, 2019 06:35 PM

Manage Cybersecurity With Business-Facing Services and Descriptions

Paul Proctor, Distinguished VP Analyst, Gartner

After more than 10 years of understanding, the need to put cybersecurity and technology risk in a business context, organizations still struggle. The foundation of a mature security function that can offer defined levels of protection at defined cost is a business-centric service catalog. Writing business-centric value statements for risk and security bridges the knowledge gap with executives.

Wednesday, 13 November, 2019 05:50 PM|Wednesday, 13 November, 2019 06:35 PM

Achieving the Drastic Cost Optimization of Application Managements

Tsuyoshi Ebina, VP Analyst, Gartner

Costs of application management works are the core of total IT costs and are the "barrier" against the digital transformation for Japanese enterprises.
Without the fundamental reform of both maintenance works and daily operations of their applications, IT leaders can never start the new initiatives.
In this session, a Gartner analyst will discuss about the cost structures of application management works and tactics to optimize the costs for the IT leaders in Japan in the digital era.

Wednesday, 13 November, 2019 05:50 PM|Wednesday, 13 November, 2019 06:35 PM

Ask the Expert: Why Didn't the CEO Understand the CIO’s Story?

Yoshi Matsumoto, VP, Advisory, Gartner

To drive digital transformation, it is essential to have CEO’s understanding. However, sometimes, CIO is frustrated to persuade digital strategy and initiatives to the CEO. This session will answer your questions about why you can’t persuade, by providing the difference between CEO and CIO’s perspectives.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, 13 November, 2019 05:50 PM|Wednesday, 13 November, 2019 06:50 PM

CIO Experience: Methods of innovation (*Japanese only)

As researchers, our mission is to elucidate patterns shared among apparently disparate phenomena. In this session, I'll give my thoughts on the characteristics common to serial innovators, including some insights from brain science and network science.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Wednesday, 13 November, 2019 05:55 PM|Wednesday, 13 November, 2019 06:40 PM

Do Investors Dream of Your Digital Strategies?

Satoshi Yamanoi, Managing Vice President, Gartner

Assuming digital business transformation significantly impacts the enterprise value, CIOs need to tell your stories of digital strategies and business models to external investors as well as to internal stakeholders. This session covers best practices of what CIOs should do for this more effectively.

Wednesday, 13 November, 2019 05:55 PM|Wednesday, 13 November, 2019 06:40 PM

What Should IT Do of the Data Delivery for Supporting Data-Driven Business

Tatsuya Ichishi, Sr Principal Analyst, Gartner

IT leaders are thinking about what data is valuable for data-driven management. Some IT leaders are asking the CxOs what they want to know from the data. However, most cases could not have had the exact answer that IT leaders imagined. In this session, discuss the gap and how to avoid it based on the knowledge from interaction with Gartner customers and interview sessions.

Wednesday, 13 November, 2019 05:55 PM|Wednesday, 13 November, 2019 06:40 PM

The Present and Future of Artificial Intelligence

Whit Andrews, Distinguished VP Analyst, Gartner

Artificial intelligence adoption has entered the mainstream, but most organizations are in the early stages and still developing their strategy and governance. Get a sense of where you stand and where the industry will progress.

Wednesday, 13 November, 2019 06:50 PM|Wednesday, 13 November, 2019 08:30 PM

Executive Program Special Reception

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Thursday, 14 November, 2019 09:00 AM|Thursday, 14 November, 2019 09:45 AM

Use Design Thinking to Integrate Customer Experience Into Your Digital Platforms

Gene Phifer, Distinguished VP Analyst, Gartner

Innovation begins with people. To succeed we must develop a deep understanding of people and their real needs. Design thinking is a powerful approach to help organizations create useful digital designs, and aims to develop and shape ideas to become practical and attractive propositions for users or customers. In this session, we will look at design thinking and look at how to apply it to digital platform architecture.

Thursday, 14 November, 2019 09:00 AM|Thursday, 14 November, 2019 09:45 AM

The Cloud Computing Scenario: Strategy and Tactics for Success

David Cearley, Distinguished VP Analyst, Gartner

The cloud phenomenon continues to grow. As many companies have moved to a cloud first position, many others are finding they need advice in structuring their overall cloud strategy. This presentation will describe the state of cloud computing, major strategy elements and will explore some tactics critical to driving cloud success.

Thursday, 14 November, 2019 09:00 AM|Thursday, 14 November, 2019 09:45 AM

The Truth of Blockchain in Japan

Masaki Suzuki, VP Analyst, Gartner

The expectation for the blockchain’s future has been inflated with its unique characteristics and hopes. However the actual blockchain initiatives is like driving on the bumpy road. With the expectations and disappointments, figuring out the truth of blockchain has become further difficult. In this session Gartner explains the truth of blockchain in Japan and suggest CIOs how to pursue the opportunities over blockchain.

Thursday, 14 November, 2019 09:00 AM|Thursday, 14 November, 2019 09:45 AM

Action Plan for "Year 2025 Problem" of SAP ERP

Koji Motoyoshi, VP Analyst, Gartner

SAP S/4HANA is SAP’s long-term strategic offering. The company announced that it would prolong mainstream maintenance of SAP ERP 6.0 until at least 2025. CIOs and application leaders looking to transform their existing SAP ERP landscape should use Gartner’s best practices to decide if, when and how they should plan to adopt S/4HANA.

Thursday, 14 November, 2019 09:00 AM|Thursday, 14 November, 2019 09:45 AM

CEO Concerns 2019: Implications and Actions for CIOs

Mark Raskino, Distinguished VP Analyst, Gartner

Every year Gartner assesses the business landscape from the CEO point of view — seeking out the most significant trends and issues impacting commercial agendas. We assess the ramifications for CIOs and the top actions they should consider to respond effectively, just in time.

Thursday, 14 November, 2019 09:00 AM|Thursday, 14 November, 2019 10:30 AM

Key points for building a change ready IT organization (*Japanese only)

Junichi Masukawa, Sr Executive Partner, Gartner

IT organizations are changing significantly as a result of digitalization. With leading global corporations shifting from a project-centric to a user-focused, product-centric delivery, IT organizations must take on new roles and qualities. To achieve closer collaboration with users, IT leaders must help users and IT members to provide opinions and feelings, even if negative, reflect such feedback in strategy and planning, and lead teams to become more adaptable to change. In this session, all participants will discuss the key points when leading the transformation of an IT organization.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Thursday, 14 November, 2019 09:55 AM|Thursday, 14 November, 2019 10:55 AM

IoT in the Age of Digital Transformation -Key to Leveraging Advanced Technologies- [*Japanese only]

Shin Miyakawa, Vice President of IoT Office, Corporate Planning, NTT Communications Corporation

As the importance of digital transformation (DX) has become widespread, and more companies are working toward the utilization of digital data, this session will provide an overview of the world of DX and introduce the key to leveraging technologies in the age of digital transformation, such as IoT, together with the latest use cases.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Thursday, 14 November, 2019 10:00 AM|Thursday, 14 November, 2019 10:45 AM

Kofax: The AI Enabled Enterprise - Scaling Automation and AI across the enterprise

Reynolds C. Bish, CEO, Kofax Incorporated

Intelligent Automation is the next step for many enterprises, leveraging AI and automation technologies and establishing a digital workforce to tap into new efficiencies - enterprise-wide. In this session you will hear directly from Japanese bank and gain insight on the efficiencies AI and automation are driving and how this global bank is scaling intelligent automation across its enterprise.

Thursday, 14 November, 2019 10:00 AM|Thursday, 14 November, 2019 10:45 AM

The Key to Success in the AI Era: Data Science Innovation Introduced by dotData [*Japanese only]

Ryohei Fujimaki, CEO & Founder, dotData, Inc.

Hideto Mori, Country Manager, Japan, dotData Japan G.K.

History shows that ‘drastic productivity improvement by innovation’ has brought both economic and social prosperity. In this AI (artificial intelligent) era, data science automation is the key to success.
In this session, we, a leading data science automation company dotData, will discuss its true power and will show the application by examining customer case studies.

Thursday, 14 November, 2019 10:00 AM|Thursday, 14 November, 2019 10:45 AM

New Future with Edge Computing

David Boloker, Distinguished Engineer, Business Development for IBM Edge, IBM Cloud and Cognitive Software, IBM Corporation

Akiko Ueno, Manager of Technical Sales, Cloud and Cognitive Software, IBM Japan Ltd

With the coming of 5G, Edge computing is attracting the most attention. In this session, IBM Distingushied Engineer who is leading the product development will introduce the strategy of IBM Edge Computing platform, new product information, and the usecases and PoC cases in Japan and the world.

Thursday, 14 November, 2019 11:55 AM|Thursday, 14 November, 2019 12:15 PM

Leverage IT vendor to Be Successful Digital Transformation in Japan

Yoshi Matsumoto, VP, Advisory, Gartner

In general, IT in-sourcing is key SuccessFactors of DX. On the other hand, for Japanese CIOs, it is extremely difficult to recruit good digital engineers from the market. In this session, Gartner expert will explain the difference of the IT talent market in Japan and outside countries and suggest a way to fill the gap by leveraging IT vendor’s capability.

Thursday, 14 November, 2019 12:00 PM|Thursday, 14 November, 2019 12:45 PM

Realization of Digital Platform with Speed, Scalability and Security [*Japanese only]

Yoshio Kamota, Manager, New Business Production Group, Solution Business Division, Nikkei Advanced Systems, Inc.

Takashi Watanabe, Marketing Manager, Pivotal Japan

Application platform is critical matter when you run your Digital Business. It needs to support continuous and rapid deployment, robust security and flexible scalability. This session covers the value of container-based application platform "Pivotal Cloud Foundry" that Nikkei Advanced System has adopted.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Thursday, 14 November, 2019 12:00 PM|Thursday, 14 November, 2019 12:45 PM

People Centric Digital Transformation for your business success [*Japanese only]

Human resources and IT reform (digitization) are pivotal to driving DX, and this requires both nurturing employees capable of sparking innovation and creating the right kind of organization. Nothing is more essential to achieving such reform than replacing obsolete human resource IT systems.
We can help you to create the kind of innovative organization you need to support business growth by building a company-wide IT system with the same cutting edge human capital management (HCM) system at its core as those already deployed by many of the world’s most forward-looking global enterprises.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Thursday, 14 November, 2019 12:00 PM|Thursday, 14 November, 2019 12:45 PM

Do you need to replicate that data? -Bring competitive advantage with data virtualization [*Japanese only]

Naomi Nakayama, Senior Sales Director, Sales Division, Denodo Technologies K.K.

Data replication and integration are wasteful in-house resources and costs, while a large amount of scattered data is required to make quick decisions. Introduces “data virtualization” that integrates and links data in real time, transforms it into a data-driven organization, and leads to a competitive advantage.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Thursday, 14 November, 2019 12:40 PM|Thursday, 14 November, 2019 01:00 PM

Understanding Mega Cloud Disaster Recovery

Takuma Yamamoto, Director Analyst, Gartner

With the use of Mega Clouds, such as Amazon Web Services (AWS), Microsoft Azure and Google Cloud Platform (GCP) becoming commonplace, infrastructure and data center leaders and staff who are considering backup and disaster recovery should start to understand disaster recovery related services provided by Mega Cloud.
Mega Cloud's services can be a new option for companies to achieve disaster recovery.
In this session, we will organize concrete cloud disaster recovery and related services such as AWS, Azure and GCP,
Make recommendations for using them.

Thursday, 14 November, 2019 01:00 PM|Thursday, 14 November, 2019 01:45 PM

Develop New Mindset for a New Era

Tadaaki Mataga, Distinguished VP Analyst, Gartner

In the rapidly changing era, the importance of switching from the old mindset to the new one in all companies and organizations has never been higher. With the current mindset, no matter how much new technology you introduce you cannot hope to succeed, you will not be able to promote a digital strategy that matches the times. On the contrary, companies that incorporate flexible thinking into companies and organizations and mature while taking time will increase the possibility of surviving and succeeding from now. In this session, we will organize the mindset that will be necessary in future times, and make recommendations on new guidelines that companies and organizations should adopt.

Thursday, 14 November, 2019 01:00 PM|Thursday, 14 November, 2019 01:45 PM

Ask the Expert: The Art of Building High-Performing Teams

Daniel Sanchez Reina, Sr Director Analyst, Gartner

High-performing teams stand out because they consistently outperform other teams.
Although building high-performing teams can often feel more like art than science, there are a set of practical steps that CIOs/IT leaders can leverage to build those abilities in their teams.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Thursday, 14 November, 2019 01:00 PM|Thursday, 14 November, 2019 01:45 PM

Now Is the Time for CIOs to Move From AI Pilots to AI at Scale

Whit Andrews, Distinguished VP Analyst, Gartner

CIOs have been testing, prototyping and learning from their AI POCs’ quick wins. But now they have to move beyond that, and transform their organization’s business. To scale AI, CIOs must determine their level of maturity, and address the critical issues for progressing from the next level. Critical areas to address include: identifying areas of business value and the related use cases, curating the needed data, and evolving their workforce.

Thursday, 14 November, 2019 01:00 PM|Thursday, 14 November, 2019 01:45 PM

Japan DevOps Started Moving: Catch the Wind

Yoshifumi Abe, Sr Director Analyst, Gartner

Japan DevOps is started moving forward in earnest. So far, only some advanced or cloud-native companies have been working on DevOps. However, companies which adopt DevOps are gradually being appeared in Japan. How CIOs should work on promoting and establishing DevOps to contribute their business growth in their companies. In this session, we will discuss and suggest steps and the actions that CIOs should take.

Thursday, 14 November, 2019 01:00 PM|Thursday, 14 November, 2019 01:45 PM

Address These Critical Business Themes to Ensure Long-Term Success

David Furlonger, Distinguished VP Analyst, Gartner

Mastering the art and science of business transformation in the 21st century is an essential requirement. Understanding which mega-themes are important and why, as well as how to prioritize them feeds this requirement and helps position your organization for ongoing success. This session lays the groundwork for what’s on the horizon and how to proactively find the right path forward.

Thursday, 14 November, 2019 01:00 PM|Thursday, 14 November, 2019 01:45 PM

How to Build a Cross-Industry Innovation Playbook

Stephen Smith, VP Analyst, Gartner

Disruption will increasingly come from quarters outside of your industry. Going solo will no longer be competitively sufficient. This session will explore ideas, best practices and techniques from many industries that will help you connect with partners and prepare for a more disruptive future.

Thursday, 14 November, 2019 01:00 PM|Thursday, 14 November, 2019 01:45 PM

Motivating the Unmotivated

Alvaro Mello, Managing Vice President, Gartner

This presentation will teach you the techniques to motivate your teams. Have you ever wondered why so many long-tenured employees are not motivated? How about what the drivers for motivation are? And what role does the manager play in motivating their staff? Do you know that CIOs rank skills and resources as their No. 1 barrier. Lets get to the bottom of what motivates an employee and how you can help.

Facilitator - Larry McDaniel

Thursday, 14 November, 2019 02:00 PM|Thursday, 14 November, 2019 02:45 PM

Collect Data or Go Straight to the Data Source? [*Japanese only]

Teruo Nakamura, Senior Technology Evangelist, Service Platform Business Division Group, Hitachi, Ltd.

The core for digital strategy is to utilize data. However, there is a major challenge to migrate data from current system.
We will show the emerging technologies for digital innovation success, such as container technology and technology to deploy packaged application on containers.

Thursday, 14 November, 2019 02:00 PM|Thursday, 14 November, 2019 02:45 PM

Digital Transformation and Security Transformation – New System Infrastructure beyond Cloud era [*Japanese only]

Thursday, 14 November, 2019 02:00 PM|Thursday, 14 November, 2019 02:45 PM

The Power of Next generation cloud

Shinji Taketsume, Operating Officer, Senior Director Cloud Platform Strategy, Oracle Corporation Japan

Oracle Opens Next Generation Cloud Data Center Tokyo, in May 2019. We are providing an enterprise-grade second generation cloud infrastructure. In the future, we plan to expand rapidly to the establishment of Osaka region / application (SaaS). In this session, we will introduce examples of the current impact of Oracle Cloud and its impact on customer cloud strategies.

Thursday, 14 November, 2019 02:00 PM|Thursday, 14 November, 2019 02:45 PM

Multicloud survey to the IT department and the latest trend [*Japanese only]

Yoshitaka Honda, Manager, Cloud and Security Sales Department, ITOCHU Techno-Solutions Corporation

Many company in Japan is beginning to adopt cloud platform. As a result they are or will be facing an new problem that no one would expected.

Thursday, 14 November, 2019 02:00 PM|Thursday, 14 November, 2019 02:45 PM

Data transformation - how to realize data centralized management -

Taishi Fujita, Managing Director, Technology Consulting, PwC Consulting LLC

To realize data driven management, a data-centric approach is essential. While considering analytics and AI utilization, companies need to consider improving data reliability and developing data-infrastructure to support their business strategy. In this session, we will present how to develop and utilize data for their business strategy while introducing our case study.

Thursday, 14 November, 2019 02:00 PM|Thursday, 14 November, 2019 03:00 PM

Experiential Session: How to Get Started with AWS (How to Accelerate Digital Innovation Securely and Quickly) [*Japanese only]

Tadashi Okazaki, Director, Head of Japan Solution Architect & Technology, Amazon Web Services Japan K.K.

Have you ever used AWS, a cloud service that supports Amazon's innovation? In this session, you will be able to experience how to use the cloud environment that enables digital innovation securely and quickly, each pc, one by one, through hands-on.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Thursday, 14 November, 2019 04:30 PM|Thursday, 14 November, 2019 05:00 PM

Beyond the cloud - How to accelerate innovation with the latest digital technology [*Japanese only]

Tadashi Okazaki, Director, Head of Japan Solution Architect & Technology, Amazon Web Services Japan K.K.

With the promotion of digital transformation, the use of the cloud is progressing in Japan as well. Overseas, the movement has been accelerated further, and recently, the use of "digital technology" beyond the cloud has attracted attention. In this session, we will focus on four areas: MARS— Machine learning, Automation, Robotics, and Space, and will discuss leadership (organization, human resource development, culture) for the realization of innovation.

Thursday, 14 November, 2019 04:30 PM|Thursday, 14 November, 2019 05:00 PM

How has Data Management Platform changed? Big data user cases using AI, BI, and CI [*Japanese only]

Are you fully utilizing the data your company has? The theme of utilizing data is one of the important issues for managers.
In order to answer that question, here are some examples of users who utilize various data including big data and advanced AI / BI / CI technology that we(NI+C) have been involved in.

Thursday, 14 November, 2019 04:30 PM|Thursday, 14 November, 2019 05:00 PM

The future of optimization/prediction technology using machine learning and quantum computing as envisioned by GRID INC. [*Japanese only]

Masaru Sogabe, CEO, GRID INC.

GRID will introduce their efforts for optimization of the power / VPP / logistics / supply chain using the optimization platform that is currently under development. In addition, GRID will describe their plans for research and development of price simulation for financial engineering using the Quantum Monte Carlo method.

Thursday, 14 November, 2019 04:30 PM|Thursday, 14 November, 2019 05:00 PM

The development of marketing process achived by integrated data,MA and AI [*Japanese only]

Wataru Hisanaga, Data Solution Architect, Sansan Department, Sansan, Inc.

The foudation data including all customer touch points is essential to build long-term ealtionships with the customer,
however, it is pretty hard to analyze and integrate the data which spreading out in the company.
Also, in actual, there is only few companies can bring out with customer's insight.
In this session, We introduce the method in order to suggest the worth experience to customers.

Thursday, 14 November, 2019 04:30 PM|Thursday, 14 November, 2019 05:00 PM

Strategies to Support Smart Data Utilization in Complex ICT Environments [*Japanese only]

Taku Morinobu, Director, Network Services, NTT Communications Corporation

The use of data is essential for the creation of new businesses. In the process of collecting and accumulating data, the ICT environment, such as multi-cloud computing, is becoming increasingly complex, and there are many challenges in the management and operation of ICT. In this session, I will introduce an ICT infrastructure strategy that supports easier data utilization focusing on service suites offered from NTT which is centered around Interconnect services.

Thursday, 14 November, 2019 04:30 PM|Thursday, 14 November, 2019 06:00 PM

Smarter IT investment: Putting money toward transformation and growth (*Japanese only)

Toru Asada, VP, Team Manager, Gartner

It is becoming more important to make smart IT investments. That means reviewing existing IT spending and shifting money toward efforts on transformation and growth, such as digital businesses, to utilize IT for business performance. In this workshop, participants will use Gartner's IT cost optimization checking tools to visualize the current status of their own companies, and through group discussion, find insights into steps to take next.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Thursday, 14 November, 2019 05:15 PM|Thursday, 14 November, 2019 06:00 PM

Baby Steps: How to Innovate in a Resource-Constrained or Risk-Averse Environment

Tsuneo Fujiwara, VP Analyst, Gartner

"Fail-fast" may work in Silicon Valley, but what if you are trying to innovate with no time or budget, and everyone around you is afraid of failure? This presentation provides a practical roadmap for progress, beginning with low-cost, low-risk innovation activities that deliver real value, and continuing on to strategies to reshape your environment into a more open, supportive and innovation-friendly culture.

Thursday, 14 November, 2019 05:15 PM|Thursday, 14 November, 2019 06:00 PM

What Is the Chief Data Officer and Why It Should Be Separate From the CIO

Tatsuya Ichishi, Sr Principal Analyst, Gartner

Data has become an important corporate asset and companies are increasing which have adopted CDO (Chief Data Officer). However, most Japanese companies are still not aware of the CDO and have not yet adopted this position. This session will present what action CIOs should take for issues based on Gartner’s annual CDO survey and IT demand research.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Thursday, 14 November, 2019 05:15 PM|Thursday, 14 November, 2019 06:00 PM

Gartner’s Top Strategic Predictions for 2020 and Beyond: Technology Tactics Shape Business Strategy

David Willis, Distinguished VP Analyst, Gartner

The use of technology to define the strategic direction of a company has been the dream of many companies during digital transformations. However, savvy CIOs will find that technologies are still only tactical elements in the larger strategy of business transformation.

Thursday, 14 November, 2019 05:15 PM|Thursday, 14 November, 2019 06:00 PM

How Should Organizations Deal With Privacy Risk in Japan

Yuichi Isoda, Sr Director Analyst, Gartner

In the age of digitalization, "data" is considered as the source of business value. In Japan, many organizations are launching data-focused businesses but on the other hand, privacy risk is also increasing like never before. In this session, we describe the key points organizations must consider in such situations surrounding the enterprise.
(Although this session may include a discussion of related legal issues, Gartner does not provide legal advice or services, and its research or guidance should not be construed or used as such. The client is strongly advised to consult with their own legal counsel in considering and applying the advice and recommendations contained in this session.)

Thursday, 14 November, 2019 05:15 PM|Thursday, 14 November, 2019 06:00 PM

Build a Programmatic Approach to Cost Optimization to Minimize Reactive Cost Cutting

Robert Naegle, VP Analyst, Gartner

CIOs that do not have a proactive and programmatic cost optimization discipline are left to reactively respond to spend reduction requests. Now is the time to link IT deliverables to business outcomes and create a strategic approach to cost optimization and investment planning.

Thursday, 14 November, 2019 05:15 PM|Thursday, 14 November, 2019 06:00 PM

How Ecosystems Will Dominate Our Digital Future

Hung LeHong, Distinguished VP Analyst, Gartner

Effective digital businesses and governments know how to navigate the complex landscape of digital ecosystems. These enterprises avoid having their ecosystems turn into an ego-systems — that favors them at the expense of partners. They seek new opportunities as industries converge into ecosystems we call eco-stries. But they also fear that the digital giants’ ecosystems will become so dominant that they become eco-polies. Come join us as we describe a digital future ruled by ecosystems and what you should do about it.

Thursday, 14 November, 2019 06:15 PM|Thursday, 14 November, 2019 07:00 PM

Closing Keynote

Tsuyoshi Ebina, VP Analyst, Gartner

This session will summarize the major messages from the entire Gartner IT Symposium/Xpo conference, including key takeaways and action items. If you missed something from the conference — and who could avoid it? — this is your chance to catch up. Learn what next steps to take to put what you’ve learned into practice.

Thursday, 14 November, 2019 08:00 PM|Thursday, 14 November, 2019 09:00 PM

Test Sesison

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Thursday, 14 November, 2019 08:20 PM|Thursday, 14 November, 2019 08:45 PM

Test Reception

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.