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Whether your organization is conservative or aggressive in pursuing transformation, you must apply modern digital application and integration strategies to advance. You and your enterprise can and must achieve organizational and thought leadership in order to address the challenges of a digital future. Accelerate and guide the transformation toward digital impact.
More than 50 research analysts have come together to identify ten trends in applications that are changing the way organizations conduct business. In this session, we'll give an overview of the top ten strategic application trends that are intelligent, integrated and innovative.
Agile is not just for IT anymore. Business unit and functional leaders are using agile in their own functions. Application Leaders’ experience allows them to play a key role in helping the rest of the organization to become more Agile. In this session, we’ll look at practical examples from Vanguard, Vistaprint and others that Application Leaders can use to boost understanding of the value of agile outside IT and introduce agile principles across the enterprise.
Digital Business is creating unprecedented change to how organizations must deliver software capabilities to meet business goals. Applications 2023 is Gartner’s five-year vision of how technology, delivery models and skills must change for CIOs and application leaders to drive the changes in their organization and ensure success.
In the war for talent, application leaders are losing. Despite their best efforts to attract a range of diverse talent, many application leaders are failing to meet even their basic staffing goals. Why? In this workshop you will learn how to critically examine job descriptions to eliminate gender bias and create the right incentives to fuel retention and encourage a different kind of inclusive leader.
To achieve digital business objectives, applications leaders need high-performing delivery teams that can rapidly respond to changing business priorities and continuously deliver high-impact capabilities. But existing organizational silos, competing priorities, and capability gaps hinder their ability to achieve desired outcomes. Highlighting examples from Standard Bank, Hilton and Intel this session will help you build the environment needed to empower and equip agile teams by aligning around product outcomes, giving greater autonomy for end-to-end delivery activities, and establishing shared customer-centric objectives.
The business benefits of diversity in the workplace are well established, impacting everything from the bottom line to employee satisfaction. Recruiting for diversity is not enough. To realize the benefits of diversity, you must manage for inclusion.
- How can you make sure all the voices in your team or your organization are heard?
- How can you maintain diversity of thought and encourage everyone to participate without opening the door to chaos?
This session gives you insights into how to include everyone’s point of view and incorporate diverse opinions in your team.
Four years after the publication of the maverick "Fire two-thirds of your IT department," this presentation will talk about examples of companies who have accelerated agile and DevOps transformations by eliminating traditional job roles and retraining staff to take on new ones.
This workshop is about how to start an application programming interface (API) program. It will focus on choosing the right projects, defining the right APIs and setting up the right project filters/governance basics.
The business case for diversity and inclusion is well established: superior financial results, higher rates of innovation, and greater levels of employee engagement. Yet many companies and functions within those companies struggle to recruit and retain nontraditional employees. With the best intentions and active diversity programs, the rate of participation by nontraditional employees remains low. Ask the expert how new thinking can change the way applications leaders approach the challenges of diversity and inclusion to change the composition of their workforce to facilitate digital transformation and reap the business benefits.
Digital twins are the "killer App" for IoT and more profoundly the new IT center of gravity for event-driven, asset-centric business processes across all industries. In this session we'll show how digital twins of your products, equipment and assets will self-monitor, self-replenish and self-repair — how you will grow and manage your portfolio of digital twins, and connect these to your business ecosystem via multiparty connections and data hub relationships.
SAP’s 2025 deadline means you have to plan your S/4 HANA migration now. Gartner predicts a wave of S/4 HANA adoption between 2021 and 2023， that will drive up the overall transition cost. By focusing on an application strategy that supports your critical business imperatives you can shape your future portfolio and guard against the risk of inflated software vendor costs and commercial complexity. Leveraging our propriety data， Gartner will support you selecting the right products， licenses and vendors supporting you on transformation journey.
We’ve seen study after study demonstrate that gender diversity has a real impact on financial results. But unfortunately most companies struggle to make progress on diversity goals, especially in IT. IT trails behind other functions with women making up only 28% of the IT workforce on average. Learn from peers on how they are working to attract women into their organization and the tactics they employ to help women stay. Both men and women are welcome.
Organizations are beginning to realize that they have to build up the capability to evaluate, use and build AI solutions. Not one, but many. What skills are needed, how does AI in IT differ from AI in data science – and what can we expect to happen if we build AI capabilities into your Application Organization?
API management has traditionally focused on the monolithic gateway in the DMZ. But, next-generation APIs are increasingly built using microservices, may be event-driven not request/response, and might span on-premises and cloud. In this session, we examine how modern API infrastructure can be governed and secured. We will explain what tools and technologies are available to address this requirement.
Technical debt. Nasty stuff. We've all got it. We would rather not have it. But what exactly is it? Where does it come from? And how do you measure it? Far too many IT organizations are in deep denial about the scale of their technical debt problem. This keynote will shine an unrelenting spotlight on the issue and show how technical debt can be defeated.
The delivery of IT capability is fragmenting at the same time that customers and employees expect everything to work seamlessly. The old rules, design principles and governance structures are incapable of coping with the fragmentation between information technology and multiple instances of business technology. Business and IT need to understand and adopt Systems of Systems Thinking and they need to do it quickly.
APIs are now widely used for integration as well as to engage ecosystems of third-party developers and partners. In banking, in particular, regulations require APIs to be opened in order to allow access by fintechs and others. This naturally raises questions of security. Indeed, there have already been well-publicized API security incidents. In this Roundtable, we discuss the current state of API security, best practices, and what solutions are available. This includes the use of API management, Web application firewalls, identity and access management, and standards such as OAuth 2.0 and OpenID Connect.
Microservices architecture (MSA) is at the top of the Hype Cycle, but organizations that “do microservices” without a clear understanding of the problems it solves — and the problems it can create — create new and unforeseen problems. This talk provides guidance on determining if MSA is right for your organization and clear steps for how to put your organization on the path to microservices.
APIs are ubiquitous and mainstream ways enable to access enterprise data hosted in “system of record” applications. Implementing these APIs. however, may imply intractably complex integration challenges and may impose intolerable additional workload on the systems of record. The digital integration hub (DIH) is an emerging architecture that addresses these issues by aggregating multiple back-end data sources into a low-latency, scale-out consolidated data store that serves the API layer.
This presentation introduces the notion of DIH, discusses its benefits and drawbacks, and provides practical advice on how to implement a DIH to support your API strategy.
Evolving digital business requirements for better user experiences and innovation require an architecture that supports agility, flexibility and scalability. A multigrained mesh app and service architecture (MASA) approach centered around mediated APIs and mesh applications provides a highly agile architecture, but is a significant shift from traditional monolithic applications. This session provides a framework for iteratively incorporating MASA principles to increase your architectural agility .
API centers of excellence are being created in order to provide access to data, increase innovation and streamline processes. In this session, we look at examples of API centers of excellence in leading organizations. We also look at some of the key roles created in this team, including the API product manager. Attendees will learn how to effectively manage APIs across the organization and beyond.
Cloud platform innovation promises great opportunities for technology providers targeting customers that are building up to digital business.But for many, the rapid change poses more questions than answers. Microservices and serverless functions; APIs and API marketplaces; hybrid integration and multicloud services; IoT and digital twins; events and streams; IaaS, PaaS, and SaaS -- how will they support (or disrupt) your plans, your organization, and your market leadership role?
Delivery teams are under growing pressure for speed-to-market， innovation， and continuous delivery to support digital transformation. In this environment， the term “developer” is no longer synonymous with “coder.” Developers are taking on an expanding set of responsibilities to achieve end-to-end delivery outcomes. Such responsibilities require new skills and competencies. In fact， successful developers are those who excel in ten critical modern development， cross-functional， and leadership competencies. In this workshop you will be able to:
● Prioritize the critical competencies to build in your developer teams.
● Discuss the experiences developers need to build critical competencies.
The digital commerce landscape is being disrupted by the rising use of digital experience platforms and API-based commerce engines, plus businesses wanting to decompose monolithic architectures, move toward microservices, and take back control of their digital customer experiences. This talk covers the emerging three architectural approaches to commerce via these developments, and how to choose between them.
Cloud and digital business demand a shift toward continuous quality. Application leaders must support their teams in integrating and effectively utilizing test automation tools in their DevOps toolchain, to enable continuous delivery. This presentation will cover:
● Test automation market trends — where is the market going?
● Who is on the MQ, where on the MQ, and why?
● Top capabilities to look for in a test automation tool.
DevOps can greatly enhance a business, but many organizations struggle to get started and then find it difficult to balance speed and risk. Changes are required in culture, process, technology and skills. This session helps you determine the right goals, skills, responsibilities, technologies and priorities to ensure your DevOps initiative delivers business value, while managing costs and risks.
End users who build apps, known as citizen developers, need to be embraced and empowered in order to augment the capabilities of IT. Learn how to cultivate talent, encourage practices and promote enabling technologies to scale citizen development effectively.
Organizations are leveraging emerging technologies and experiences for reaching their customers, and employees, at the point of decision. This session will discuss applying design methodologies and processes designed to deliver successful deployments for these unique user experiences such as chatbots, virtual reality and voice.
It's not Ghost IT or Shadow IT or Rogue IT: It's IT that has all the needs for security and integrity and integration and quality assurance of any other IT. Application leaders need to help the enterprise to develop governance and management policies that embrace business unit applications as well as traditional IT applications. This is not an "Us and Them" problem — this is a "we" problem. But someone has to take ownership of solving the problem.
Understand what use cases work and how challenges are overcome with low-code application platforms. We look at how low-code tooling is changing the way enterprises are building and deploying more applications faster with fewer developers — one of the most significant trends of the current time in application development.
Digital business is about the creation of new business models, typically built on digital products and platforms. To continuously deliver digital product innovation and improvement, application leaders can use Gartner's blueprint to help transform the culture, skills, architecture, tools and quality capabilities of their development organizations.
As businesses are moving to agile and DevOps, organizations must rethink their approach to quality. Testing is no longer a stage in DevOps delivery but an integral DevOps activity that exists in various forms through all areas. We discuss the cultural and organizational changes required, the best practices needed and the new structure for QA that recognizes the needs and roles of testers but integrates very specific continuous quality practices into the complete DevOps feedback loop.
Digital business evolution requires software architects and developers to constantly evolve and embrace new skill sets as well as strengthen existing ones. In this session, we discuss how to identify the skills such as agile architecture, AI, ML, multiexperience design and modernization that enable you to build applications that are relevant and effective.
In order to achieve digital business success, many application leaders are driving agile adoption. Analysis of the results from 2015-2017 Agile in the Enterprise surveys have revealed a blueprint for agile success that can be linked to specific best practices and to organizational culture change. This session will present the Agile in the Enterprise survey results and share that blueprint for agile success.
Gartner surveys inform us that CIOs are pouring significant investment into adopting agile frameworks, and bringing enterprise software solutions like Oracle, SAP and Workday into the agile fold is a high priority. This session will explore how to apply agile to implementing enterprise software on-premises and in the cloud.
Creating a cloud strategy may seem daunting but approach needs to be pragmatic. Some basic principles and guidelines are a good beginning rather than attempting all-encompassing IT strategies. We offer some guidance.
Cloud integration is a reality for many organizations today. Come and learn about the unique challenges cloud integration brings. How does it differ from regular integration and what new tools and practices should be evaluated in meeting this challenge.
Directives such as PSD2, with national regulations such as UK Open Banking, are driving banks to open up APIs. These APIs provide opportunities for new products, both for banks and fintechs. However, management and security of these APIs are significant concerns. In this session, we will discuss the implications of open banking APIs, as well as the architectures and tools that can help.
An “unintegrated digital business” is simply an oxymoron. Digitalization does empower organizations to innovate and disrupt, but also entails tackling a daunting array of application, data, APIs, mobile, ecosystems and “things” integration issues. To support these challenges, an “Integration Business Utility” IT shared service is becoming a precondition to be in business for organizations of any kind.
● What are the trends that will lead application leaders to an integration business utility strategy?
● How will application leaders establish a versatile and cost-effective integration service platform — The hybrid integration platform?
● How will application leaders set up an integration strategy empowerment team to provide best-in-class integration services to the business?
CRM and customer experience (CX) deployments found within organizations today continue to increase in number, furthering the fragmentation of customer data. Customer data and application fragmentation significantly impacts the goal of a unified view of a customer. This session will describe a strategy to bridge application and data silos to allow you to come closer to the ever elusive unified view of the customer and provide a great customer experience.
Monolithic ERP had advantages for integration professionals: The monolith provided one set of data and built-in workflows. But as the business drives toward postmodern ERP, the integration of the new systems are often taken for granted. In this postmodern environment, integration professionals can either be “heros” or “zeros.”
● Business application vendors and leaders underestimate the integration challenge.
● The advantages of postmodern ERP are thwarted by a narrow, project-based approach to integration.
● Legacy integration tools and techniques do not support a pervasive approach to integration
Sort through the hype of different business process automation technologies. When should you use RPA, BPMS and iPaaS? How can machine learning be used to automate business processes? How do you design the process architecture you need? What are the challenges of business process automation? How do we establish the right governance and engage the business?
Your company's digital ambition requires the support of a digital business technology platform. Where can you buy one? You can't. You have to build it! This session shows how to design for the initial use cases, build “sense, decide and act” capabilities, and prepare for obstacles and continual change, while integrating systems and adding new technologies.
APIs are now widely used for B2B, but they exist alongside older technologies including managed file transfer. To engage an ecosystem, the old must be blended with the new. In this session, we see how organizations can blend APIs with other B2B ecosystem engagement technologies, to create a blended strategy. We will also look at industry vertical initiatives to create and promote APIs.
Enterprise integration platform as a service (iPaaS) is a second generation, cloud-based application and data integration technology. Ease of use and fitness with digital business needs to connect on-premises, cloud-based and mobile applications and data are driving fast iPaaS adoption. In this session, we discuss how the provider landscape is changing and how you can discern what's the best iPaaS for you.
IoT project implementations are complex, typically spanning physical things with IoT sensors, IoT edge devices and communications, IoT platforms and your various existing enterprise and mobile applications and data. In this session we will outline key architectural principles and best practices for successfully implementing IoT projects. Topics will cover distributed, event-driven architectures, the role of IoT digital twins, IT/OT integration, and how IoT technology should be in integration with enterprise applications.
Is your organization struggling with delivering mobile apps, or not getting the results you expected from mobile app usage? Are you wondering if you should reallocate your budget and resources to new digital experiences, such as chatbots, voice apps, AR, VR, MR or PWA? Bring your questions and hear from your peers to discuss whether a multiexperience strategy is right for you.
Your Digital Business Technology Platform won’t work without a Hybrid Integration Platform — an integration toolbox that provides the right set of capabilities for each of the many integrations your applications need. This session explains the strengths and weaknesses of the four most common integration approaches.
Your core applications provide crucial data and functions for digital business, yet they often have issues with quality and fitness that impede their use. With 100s of applications in your portfolio, how do you decide where to start remediation? This session will equip you to identify and prioritize the best opportunities for improvement in your application portfolio by using Gartner’s TIME (tolerate, invest, migrate, and eliminate) model, updated for digital business.
Intelligent robots have captured the attention of CIOs and business leaders — promising the ability to accelerate your digital transformation journey without the cost and complexity of traditional application development approaches. But do they really deliver on this promise? Just how smart are they? This session will help you sort the hype from reality and develop an intelligent enterprise automation strategy.
Progressive web apps (PWAs) aim to disrupt the mobile app paradigm by bridging the web experience with native app functionality. Application development leaders must determine when — not if — they need to factor in PWAs as part of their overall mobile and web development strategy. This session will help you learn what it takes to deliver PWAs and how to apply them for your digital business.
Artificial Intelligence Hype is currently off the charts, as people look to create new applications that apply ML/AI techniques. However, a more profound change is happening as major packaged application vendors embed AI technologies into their core applications which will impact how applications are selected, implemented, licensed and consumed. Every vendor has their own approach — are you ready to understand the impact to your organization?
To reach the full business potential of digital business, your organization must become continuously intelligent, continuously innovating, integrated within itself and across its ecosystems, contextual and responsive in business real time. In this presentation, learn how event-driven computing helps advance your organization to each of these objectives. Learn how event-driven computing practices will improve your customer intelligence, developer agility and operational efficiency; and create a new synergy between your business and IT organizations.
While blockchain is of interest to most application leaders and CIOs, Gartner evidences that most efforts in enterprises are biased toward current business processes and models. This approach can blind enterprises to new market opportunities as well as leave them vulnerable to disruptive new entrants. This session will cover different types of blockchain initiatives (from disruptive startups and enterprises), how they provide value to help application leaders and CIOs determine to uncover the best strategic opportunities for blockchain.
Virtual customer assistants and chatbots are brand representatives for your company, whether they are supporting employees or servicing customers. There are pitfalls to be avoided and considerations that are not immediately apparent when building them. This session will focus on the best practices that must be considered when building conversational solutions to ensure positive engagement with employees and customers.
Use of artificial intelligence within integration technologies shows promise, but is at a very early stage. Application leaders must understand how to harness self-adjusting or self-learning AI approaches to equip their enterprises with a highly adaptive integration infrastructure.