Michelle Duerst

Michelle Duerst

VP Analyst
Michelle Duerst is a Senior Research Director specializing in best practices and lessons learned across industries with expertise in manufacturing, specializing in formulated and recipe-based products. This includes Product/Service management throughout all stages of the lifecycle: from the initial strategy, through ideation, innovation, launch, modification and finally, retirement.

Current areas of coverage include:
Digitalization in Manufacturing Industries, including:
Manufacturing Scenario Planning
Emerging Trends and Technologies
Product Life Cycle Management
Product Portfolio Management
Labeling and Artwork Management

Cross Industry Innovation and Disruption, including:
How to Survive Market Disruption
Amplifying the Voice of the Customer
Fueling Ideation in Innovation
Strategic Partnerships Across Industries
Digital Ecosystems
Applied Uses of Edge AI
Empowering Employees to Personalize Customer Experiences
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Monday, 08 June, 2020 / 01:00 PM - 02:15 PM BST
Women in IT Lunch: How to Build Your Business Case and Speak the Language of "CIO"

Feeling all of the accountability and responsibility for your digital initiatives but not the level of authority you need to get things done? This session will show you best practices across industries that include corporate social responsibility. You'll learn how to speak the language of the CIO and build an effective business case to make your voice heard.

Tuesday, 09 June, 2020 / 08:00 AM - 08:40 AM BST
Let’s Get Personal With Employee Experiences: A Cross-Industry Perspective

CEOs have listed workforce talent attraction and retention in their top 5 initiatives, yet organization focus often remains on customers and productivity. This session will provide application leaders with practical low-cost, no-cost examples of how to transform your organization to attract, retain and grow talent for the workforce of the future.

Tuesday, 09 June, 2020 / 01:45 PM - 02:30 PM BST
Stop Firefighting and Start Trailblazing Employee Experience

Organizations have a monumental problem when it comes to implementing digital initiatives. They are acting as firefighters, addressing specific known issues and not engaging lines of business to envision a new path and new revenue growth opportunities. This session shows you how to completely change the narrative, engage with all lines of business, and build a business case for a new vision.

Meet the experts face to face.