Speaker Bio

Rachel Botsman
Guest speaker

Rachel Botsman

Trust Expert; Lecturer, Oxford University
Rachel Botsman is a trust expert, author and a lecturer at Oxford University. She is passionate about
teaching people how to think differently and challenge ideas around trust, humility and integrity.
She has been recognized as one of the world’s 30 most influential management thinkers by Thinkers50,
one of the Top 10 most influential voices in the UK on LinkedIn and honored as a Young Global Leader by
the World Economic Forum.
Rachel is the author of two critically acclaimed books that have been translated into 14 languages. Her
first book, “What’s Mine is Yours”, predicted the rise of the ‘sharing economy’, and was hailed by TIME
magazine as one of the “10 Ideas that Will Change the World.” Her second book, “Who Can You Trust?”,
explores the profound ways trust is shifting in the world; it was praised by Adam Grant, Marc Benioff,
Sherry Turkle, and was named one of the best books of the year by Wired.
She is a world-renowned speaker for her clear insights and warm storytelling. Past clients have included
Salesforce, Goldman Sachs, the World Business Forum, Aspen Ideas Festival, Adobe, and Snapchat.
Rachel is often voted the audience’s favorite speaker at events and her TED talks have been viewed more
than five million times. She is also the host of the podcast series Trust Issues.
Rachel is a regular contributor to The Guardian, Financial Times, The New York Times, Harvard Business
Review and Wired. Through her popular newsletter, Rethink, Rachel warmly engages with a community
of over 35,000 subscribers every fortnight.
Rachel has lived and worked on four different continents, giving her a global perspective on the
important issues of our times. She lives in Oxford with her husband and two children.
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Tuesday, 17 May, 2022 / 11:00 AM - 11:45 AM CEST
Guest Keynote: Rethinking Trust & Change

Trust is the remarkable force that enables us to navigate uncertainty, take leaps into the unknown, and to be confident in what we don’t know. In this energizing session, Rachel Botsman will challenge misconceptions around trust and inspire you to think differently about its relationship with change and innovation.

Why is trust tricky to ‘build’?
What enables people to trust a new product or service (or not)?
How can we design for trust in technology?
What emerging trust challenges lie ahead for tech?

Exploring more than a decade’s worth of research, Rachel will unpack powerful principles that are key to creating meaningful change.

Join us to hear from Gartner experts and thought leaders.