Agenda / By Day

Sunday, 15 September, 2019 06:00 PM|Sunday, 15 September, 2019 07:00 PM
Registration and Information


Monday, 16 September, 2019 07:30 AM|Monday, 16 September, 2019 07:30 PM
Registration and Information


Monday, 16 September, 2019 08:00 AM|Monday, 16 September, 2019 08:45 AM
Women in IT Networking Breakfast

Please join us for a casual breakfast networking opportunity to learn from fellow women like yourself on their successes, challenges and best triumphs. Start your day feeling motivated and empowered! Hosted by Linda Luikas, Author, Illustrator and Founder of Rails Girls and Anna Belak, Gartner.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, 16 September, 2019 09:00 AM|Monday, 16 September, 2019 10:00 AM
Gartner Opening Keynote: Rethink IT: Architecting for Connected Intelligence
Carlton Sapp, Sr Director Analyst, Gartner
Elias Khnaser, VP Analyst, Gartner
Patrick Hevesi, Sr Director Analyst, Gartner

The day has come. One where physical meets digital and digital is an augmented reality. Intelligent infrastructure, applications, and augmented analytics are now everywhere and must be securely connected. Technical professionals must rethink IT and architect the connected intelligence era.


Monday, 16 September, 2019 10:00 AM|Monday, 16 September, 2019 10:20 AM
DataRobot Learning Lab: What is Automated Machine Learning?

Understand how to become an AI-Driven enterprise with Automated Machine Learning


Monday, 16 September, 2019 10:00 AM|Monday, 16 September, 2019 10:30 AM
Refreshment Break


Monday, 16 September, 2019 10:05 AM|Monday, 16 September, 2019 10:25 AM
Dynamic Edge Interconnection Services on Platform Equinix
Simon Nash, Global Solutions Architect, Equinix

Dynamically interconnect across multiple clouds, providers and cities. Transfer workloads between clouds and see multi-cloud workloads in action with Amazon, Azure, Google and Oracle. Observe the simplicity, performance and cost efficiency of Platform Equinix.


Monday, 16 September, 2019 10:30 AM|Monday, 16 September, 2019 11:15 AM
Gartner Keynote: Winning in a World of Digital Dragons
Dave Aron, Distinguished VP Analyst, Gartner

Understanding the large digital players (like Amazon, Alibaba Group, Google, Baidu and others) that play multiple roles in a growing number of industries is one of the most important considerations related to winning in an increasingly digital world. Few companies are prepared for or sufficiently experienced with these digital dragons. That must change.


Monday, 16 September, 2019 11:15 AM|Monday, 16 September, 2019 12:00 PM
Guest Keynote: How to be a Human in the Age of Machine Learning
Linda Liukas, Author, Illustrator and Founder of Rails Girls - A Global Movement to Teach Young Girls Programming,

Astrid Lindgren famously stated that politics is too important to be left for politicians. In this talk children's book author, illustrator and programmer Linda Liukas explores why technology is too important to be left for technologists.
Through practical examples this keynote explores how and why to bridge sciences and humanities for the next generation and give them tools as well as a compass for the future. To understand ourselves, we need numbers as well as words. And most of all we need stories.


Monday, 16 September, 2019 12:00 PM|Monday, 16 September, 2019 01:30 PM
Networking Lunch


Monday, 16 September, 2019 12:10 PM|Monday, 16 September, 2019 12:30 PM
Progress: B2B, B2C, B2E? Every Digital Experience Should be Consumer-Grade
Mark Troester, VP of Strategy, Progress

UX best practices tend to focus on consumer-facing applications while B2B and B2E UX can be distinctly different. But should they be? In this session with Progress VP of Strategy Mark Troester, you’ll learn why every digital experience should be consumer-grade. We’ll discuss how critical architecture concepts like serverless, MASA, API-first architecture, functional decoupling and headless access are required to deliver what your users demand. You’ll leave the session with a top 10 set of considerations that will help guide your architecture and implementation strategy.


Monday, 16 September, 2019 12:15 PM|Monday, 16 September, 2019 12:35 PM
DataRobot Learning Lab:MLOps with DataRobot

Learn how to build & deploy machine learning models for successful delivery of AI initiatives


Monday, 16 September, 2019 12:40 PM|Monday, 16 September, 2019 01:00 PM
Cumulus Networks: Network Changes Needed for the Digital Transformation age
Stefaan Eens, Sr Director, Cumulus Networks

Fundamental needs have changed rapidly around the network, demanding automation, scalability and agility. In this session, learn why network disaggregation is a key step to help organizations meet these challenges by offering flexibility and agility to support automation and application support.


Monday, 16 September, 2019 01:15 PM|Monday, 16 September, 2019 02:00 PM
Ask the Expert: With Linda Luikas and Gary Olliffe
Linda Liukas, Author, Illustrator and Founder of Rails Girls - A Global Movement to Teach Young Girls Programming,
Gary Olliffe, VP Analyst, Gartner

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, 16 September, 2019 01:15 PM|Monday, 16 September, 2019 02:45 PM
Workshop: The Comprehensive Workshop for Microsoft Office 365 IAM
Mark Diodati, VP Analyst, Gartner

Need to get up to speed on timely, secure Office 365 identity management? This highly interactive session—coupled with online technical examples—will help you plan your Office 365 identity management architecture. Topics include user management, UPN/SMTP alignment, security and Office 365 group management, third-party integration, multifactor authentication selection and implementation, single sign-on, and Azure outage mitigation.

*Access to this session is restricted to those that are not part of an organization/company that provides services, products or solutions to professionals in the industry.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, 16 September, 2019 01:30 PM|Monday, 16 September, 2019 02:00 PM
Assessing Applications of AI Within IT Operations
Gregory Murray, Sr Director Analyst, Gartner

This session helps understand what is hype and what is real with AIOps by introducing a framework to evaluate use cases, technologies and vendors. Then, we will look at particular disciplines within AIOps to understand what is possible, the data requirements and the data science necessary to deliver these solutions.


Monday, 16 September, 2019 01:30 PM|Monday, 16 September, 2019 02:00 PM
Implement Lean Architecture Practices to Unlock True Agility
Peter Hyde, Sr Director Analyst, Gartner

"The best architectures, requirements, and designs emerge from self-organizing teams.” What does that mean? How does a self-organizing team deliver application features when the architecture continually evolves in an incremental fashion. Poor architecture choices limit enhanceability, maintainability, testability, scalability, etc. which limit the ability of an agile team to quickly deliver new application(s) or features. Big design upfront doesn’t work because it locks in decisions when we know the least about what the application will actually need to do. This session will discuss processes and practices that your team can use to:

● Avoid BDUF

● Maintain a flexible application architecture that can be easily changed/enhanced

● Improve architecture skills and understanding of agile team members


Monday, 16 September, 2019 01:30 PM|Monday, 16 September, 2019 02:00 PM
Vulnerability Management in Modern IT: Cloud, Containers, Agile DevOps!
Anna Belak, Sr Principal Analyst, Gartner

Vulnerability management has a history that goes back more than a quarter of a century. Scanning, patching and mitigating are not new activities. However, IT has changed a lot in the past decades, but has your vulnerability management? This presentation learns from how the best organization perform vulnerability management around modern IT processes and tools.


Monday, 16 September, 2019 01:30 PM|Monday, 16 September, 2019 02:00 PM
Overcoming Obstacles to Achieve Successful Self-Service Analytics
Joseph Antelmi, Sr Principal Analyst, Gartner

Self-service analytics, for many organizations, is a longstanding goal. However, the path toward self-service is paved with treacherous obstacles. Technical professionals must tackle many different challenges, including building governance models, enhancing people and process immaturity and side-stepping platform limitations. Technical professionals must find creative ways to get around roadblocks to success. Come to this session to learn how technical professionals are rising to the challenge of adopting self-service analytics in the organization.


Monday, 16 September, 2019 02:15 PM|Monday, 16 September, 2019 02:45 PM
Nutanix: Delivering an infrastructure platform fit for the future
Dominic Maidment, Technology Architect, Total

A real world case study on how Total gas and power transformed their IT infrastructure through hyper converged infrastructure with Nutanix. Radical simplicity gave the IT department their weekends back and the performance enhancements delivered real business impact.


Monday, 16 September, 2019 02:15 PM|Monday, 16 September, 2019 02:45 PM
Equinix: An Insider’s View on What It Takes to Be Digital Ready
Steve Madden, Senior Director, Market Development, Equinix

Insights into how global industry leaders deployed a digital edge and raised the bar by removing the distance, leveraging edge computing, and Interconnecting ecosystems. Learn their strategies to accelerate your path to Digital Ready and benchmark your own digital readiness against the new normal.


Monday, 16 September, 2019 02:15 PM|Monday, 16 September, 2019 02:45 PM
GTT: The Agile Network – Software-defined Infrastructure vs. Traditional Telco
Mike Rivers, Director, products, GTT

SD-WAN doesn't solve for traditional telco issues out of the box. Many enterprises forget to ask key questions, preventing them from achieving expected benefits. Mike Rivers from GTT will speak on the often overlooked criteria to help enterprises avoid pitfalls on their SD-WAN journey.


Monday, 16 September, 2019 02:45 PM|Monday, 16 September, 2019 03:05 PM
DataRobot Learning Lab:Express demo: Machine Learning model from scratch in 15 minutes

Exactly what it says on the tin – watch a Machine Learning model being built from scratch within 15 minutes!


Monday, 16 September, 2019 02:45 PM|Monday, 16 September, 2019 03:15 PM
Refreshment Break


Monday, 16 September, 2019 02:50 PM|Monday, 16 September, 2019 03:10 PM
Spanning: Your New Hire: The Biggest Threat to your Data

Every year we hear of another data breach. Incidents which evoke images of hooded figures or foreign spies when the real risk is from within. Shyam will highlight the most likely threats to your business critical apps & provide practical solutions to transform your data protection strategy.


Monday, 16 September, 2019 03:00 PM|Monday, 16 September, 2019 03:45 PM
Ask the Expert: Integrating With Salesforce
Kyle Davis, Sr Director Analyst, Gartner
Matt Brasier, Sr Director Analyst, Gartner

Many organizations need to integrate with Salesforce cloud products. The timing of these integrations span both real-time and batch. In this session we will discuss best practices and options for addressing various types of Salesforce integration scenarios.

*Access to this session is restricted to those that are not part of an organization/company that provides services, products or solutions to professionals in the industry.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, 16 September, 2019 03:00 PM|Monday, 16 September, 2019 06:00 PM
Workshop: Demystifying Agile With the Agile Fluency™ Game
Peter Hyde, Sr Director Analyst, Gartner
Kevin Matheny, Sr Director Analyst, Gartner

Learn what Agile is and isn’t, what can go wrong, and how to succeed in your own Agile adoption! The game simulates the first two and a half years of an Agile project through the lens of the Agile Fluency Model — a powerful tool for understanding what Agile software development teams need to excel. You’ll leave the session with new insights about how to succeed with Agile in your organization. Registration required. *Access to this session is restricted to those that are not part of an organization/company that provides services, products or solutions to professionals in the industry.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, 16 September, 2019 03:15 PM|Monday, 16 September, 2019 04:00 PM
Create a Data Strategy for Machine Learning Initiatives That Empowers Data Scientists
Carlton Sapp, Sr Director Analyst, Gartner

Organizations struggle to use data effectively and efficiently to support machine learning and advanced analytics initiatives due to growing diversity in data projects. This session guides technical professionals on developing a data strategy to support successful machine learning deployments and answers the following questions: How to manage data when developing ML applications; What roles support the execution of the data strategy; How to support ML projects that that is democratized through APIs, AutoML, open-source frameworks and cloud services.


Monday, 16 September, 2019 03:15 PM|Monday, 16 September, 2019 04:00 PM
MASA: An Agile Architecture With Integrated Apps, APIs and Multigrained Services
Brad Dayley, Sr Director Analyst, Gartner

Evolving digital business requires an architecture that supports agility, flexibility and scalability. A multigrained mesh app and service architecture (MASA) approach centered around mediated APIs and mesh applications provides a highly agile architecture. This session provides a framework for iteratively incorporating MASA principles to increase your architectural agility.


Monday, 16 September, 2019 03:15 PM|Monday, 16 September, 2019 04:00 PM
Stay Ahead of the Avalanche and Secure the APIs Within Modern Application Architecture
Ramon Krikken, VP Analyst, Gartner

Organizations are increasingly using cloud-native technology and adopting microservices architecture patterns as they integrate or build enterprise applications. The end result is a sprawling landscape of web APIs that practitioners must secure. In this session, you'll learn about best practices and patterns that support API discovery, API security testing and API protection.


Monday, 16 September, 2019 03:15 PM|Monday, 16 September, 2019 04:00 PM
Infrastructure 2024: Building Your 5-Year Data Center, Cloud, and Edge Strategy
Douglas Toombs, VP Analyst, Gartner

The data centers you stand in today might look quite different in 2024 - if they even exist at all! Technical professionals responsible for infrastructure and operations need to build practical roadmaps for their organizations which will smartly leverage evolutions in on-premises data centers, cloud services, and edge computing. Come to this track kick-off session to learn what Gartner sees for the future of infrastructure, and plan a strategy for your data processing estate!


Monday, 16 September, 2019 03:15 PM|Monday, 16 September, 2019 04:45 PM
Workshop: Year of Graphs 2018: Graph Data Stores Architectures and Use Cases
Sumit Pal, Sr Director Analyst, Gartner

A paradigm shift is happening that will change the way companies store & compute. Graph data stores comprise a growing category of data management. Graphs have become intrinsic components of computing. Digital Transformation of complex data requires graph. Graphs are being used beyond classical problems. This session demystifies the landscape of graph stores, architectures & problems they solve.

*Access to this session is restricted to those that are not part of an organization/company that provides services, products or solutions to professionals in the industry.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, 16 September, 2019 03:25 PM|Monday, 16 September, 2019 03:45 PM
Solution Comparison of the IAM Capabilities Within AWS, Azure and GCP
Mark Diodati, VP Analyst, Gartner

Join us as we compare and assess the IAM capabilities of the Big Three IaaS providers. Categories include: user management, managed/virtual Active Directory, hierarchical tenancy, access control, API support, authentication and SSO. Find out how these capabilities match up against your organization's requirements.


Monday, 16 September, 2019 04:15 PM|Monday, 16 September, 2019 04:45 PM
INFINIDAT: Designing an Elastic Data Infrastructure for Your Hybrid Cloud
Eran Brown, CTO, EMAE, INFINIDAT Ltd.

Large organizations who have the economy of scale in their IT, are still going to more expensive public clouds as they often struggle to build agility into their existing IT infrastructure, leading to delays in new revenue streams. While virtualization has brought elasticity to the compute tier, the data infrastructure has now become the big challenge for for agility. In this session we will discuss the common challenges infrastructure architects face when trying to build an elastic Storage as a Service (STaaS) offering that will enable their BUs to have the agility of a public cloud while staying within their secure premises. We will also discuss ways of bursting from private to public clouds non-disruptively.


Monday, 16 September, 2019 04:15 PM|Monday, 16 September, 2019 04:45 PM
Dixon’s Carphone - Driving Operational Excellence during peak trading periods using AppDynamics

Discover how Dixons Carphone, Europe’s leading specialist electrical and telecommunications retailer and services company, uses AppDynamics to ensure flawless performance of their critical applications during the busiest sales period of the year. Join Kinjal Mody, Head of IT Service Management at Dixons Carphone to discover how they are keeping up with high quality user experience expectations.


Monday, 16 September, 2019 04:15 PM|Monday, 16 September, 2019 04:45 PM
NGINX: Act, React, Evolve: Rethinking Apps for Digital Transformation

With the onset of Industry 4.0, mobile-first consumers, and the API economy, how do you secure a competitive edge in digital transformation? Join Gus Robertson, SVP & GM of NGINX at F5 Networks, as he shares his experience on how to get (and stay) ahead in an ever-evolving application environment.


Monday, 16 September, 2019 05:00 PM|Monday, 16 September, 2019 05:20 PM
Using Service Mesh in Microservices Architectures
Fintan Ryan, Sr Director Analyst, Gartner

Service mesh patterns solve many cross cutting concerns in microservices architecture. In this session we will cover what a service mesh is, what common problems it solves and look at two service mesh implementations, Istio and Consul using Envoy as the data plane layer.
Tech Demo: Securing communications between two microservices using Istio and Consul.


Monday, 16 September, 2019 05:00 PM|Monday, 16 September, 2019 05:45 PM
Seek and Deploy: Choosing the Right Technologies for Your Microservices Platform
Gary Olliffe, VP Analyst, Gartner

From containers to CI/CD, service meshes to serverless, Kubernetes to Kafka. With the hype around microservices and DevOps, the number of options has exploded and the array of technology that can help you deliver microservices is bewildering. This session explains Gartner’s reference architecture for microservice platforms, what you need to be successful, when you need it and how to deploy and operate it.


Monday, 16 September, 2019 05:00 PM|Monday, 16 September, 2019 05:45 PM
TechDemo: Using Agile and DevOps for Salesforce Development
Kyle Davis, Sr Director Analyst, Gartner

Enterprises that have deployed CRM solutions want to get the most out of their investment. Digital business demands and user expectations have raised the bar on how CRM solutions are utilized in the enterprise. Therefore, application developers and architects are increasingly being asked to build or integrate applications, like mobile applications and corporate websites, with Salesforce. Attend this session to learn how to apply agile and DevOps processes and practices when integrating with or developing Salesforce applications.

Key Issues:
- How to automate promotion for all code and configuration changes?
- How to apply agile technical practices, like continuous integration (CI), unit testing and test automation?
- How to utilize SalesforceDX to realize increased agility?


Monday, 16 September, 2019 05:00 PM|Monday, 16 September, 2019 05:45 PM
TechDemo: Control Shadow IT Risks With Smart Programmatic Cloud Governance
Richard Watson, VP Analyst, Gartner

Concerned about shadow cloud use? Comprehensive cloud governance needs both preventative and retrospective controls to mitigate the risk of security breaches, loss of control and overspending on cloud resources. This session takes a hands-on use-case approach to show you how to create policy definitions and enforce them using native tools in Amazon Web Services (AWS), Google Cloud Platform and Microsoft Azure.


Monday, 16 September, 2019 05:00 PM|Monday, 16 September, 2019 05:45 PM
Don't Stumble at the Last Mile: Leveraging MLOps and DataOps to Operationalize ML and AI
Sumit Pal, Sr Director Analyst, Gartner

Organizations are investing huge time and resources in solving data science problems from hiring to choosing platforms to developing algorithms. However 80% to 85% of them are running into the last mile problem with model deployment and management. This session discusses key factors to mitigate the operationalization aspects of model deployment and management using MLOps and DataOps techniques.


Monday, 16 September, 2019 05:00 PM|Monday, 16 September, 2019 05:45 PM
Ask the Expert: End User Technologies to Support the Digital Workplace
Mark Lockwood, VP Analyst, Gartner

Digital Workplace initiatives are brought to life by innovative technologies that can impact users, administrators, or both. These technologies, such as Unified Endpoint Management, Virtual Personal Assistants, and Desktop as a Service all have parts to play in your digital workplace – discuss them with a Gartner analyst!

*Access to this session is restricted to those that are not part of an organization/company that provides services, products or solutions to professionals in the industry.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Monday, 16 September, 2019 05:45 PM|Monday, 16 September, 2019 07:30 PM
Networking Reception

Attendees are invited to join us for the evening's networking reception; come join us on the TechZone to relax and unwind after the day's sessions. Refreshments will be served.


Tuesday, 17 September, 2019 07:30 AM|Tuesday, 17 September, 2019 08:30 AM
Morning Fun Run with Gartner Experts

Join Gartner Experts as we start day two with a fun run around beautiful London! Some fresh air and a chance to network with your fellow running enthusiasts and Experts alike! Meet on the ground floor of the Park Plaza at 7:30 am.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, 17 September, 2019 08:30 AM|Tuesday, 17 September, 2019 04:45 PM
Registration and Information


Tuesday, 17 September, 2019 09:00 AM|Tuesday, 17 September, 2019 09:20 AM
TechDemo Insights: Control Shadow IT Risks With Smart Programmatic Cloud Governance
Richard Watson, VP Analyst, Gartner

Comprehensive cloud governance needs both preventative and retrospective controls to mitigate the risk of security breaches, loss of control and overspending on cloud resources. This session provides further insights to the hands-on examples from the breakout session to show you how to create policy definitions and enforce them using native tools in Amazon Web Services, Google Cloud Platform and Microsoft Azure.


Tuesday, 17 September, 2019 09:00 AM|Tuesday, 17 September, 2019 10:30 AM
Workshop: Boosting Your Machine Learning Efforts With Crowdsourcing
Carlton Sapp, Sr Director Analyst, Gartner

Human-in-the-loop crowdsourcing involves the integration of pools of human workers into the AI and ML process to improve data quality and algorithm training. In this workshop learn step-by-step how to integrate a crowdsourcing process into your machine learning efforts, using computer vision tasks as the primary example but with design principles and best practices that apply to a range of tasks.

*Access to this session is restricted to those that are not part of an organization/company that provides services, products or solutions to professionals in the industry.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, 17 September, 2019 09:00 AM|Tuesday, 17 September, 2019 10:30 AM
Workshop: Stay Relevant and Effective With the Top Application Architecture and Development Skills
Brad Dayley, Sr Director Analyst, Gartner

Digital business evolution requires software architects and developers to constantly evolve and embrace new skill sets as well as strengthen existing ones. In this workshop, we will discuss how to identify and prioritize skills such as agile architecture, AI/ML, multiexperience design and modernization that enable you to build applications that are relevant and effective.

*Access to this session is restricted to those that are not part of an organization/company that provides services, products or solutions to professionals in the industry.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, 17 September, 2019 09:15 AM|Tuesday, 17 September, 2019 10:00 AM
Assessing the Impact of Machine Learning and Artificial Intelligence on Security
Anna Belak, Sr Principal Analyst, Gartner

Security organizations are flooded with AI/ML marketing from security vendors, but it is hard to understand how much of this is real and effective. This presentation will review many areas where AI/ML methods are attempted to be used for security, and present a framework for judging their effectiveness in your environment.
- What do I need to know to successfully incorporate ML technology into my security organization?
- How is operating with ML systems different than traditional systems?
- How do I navigate the marketing hype around ML?


Tuesday, 17 September, 2019 09:15 AM|Tuesday, 17 September, 2019 10:00 AM
Catch the Fleeting Data: Stream Processing Architectures and Frameworks (Apache Kafka, Spark, Flink)
Sumit Pal, Sr Director Analyst, Gartner

Data travels at the speed of light, but speed to insight lags behind. Stream processing architectures are complex to design, implement, & must balance constraints for scalability, availability & data loss. This session demystifies landscape of streaming engines and frameworks, key factors for choosing them. Covers engines and frameworks like Apache Kafka, Spark and Flink for processing, integration and analytics


Tuesday, 17 September, 2019 09:15 AM|Tuesday, 17 September, 2019 10:00 AM
Not Just for Public APIs: Why You Need API Management and How to Implement It
Kevin Matheny, Sr Director Analyst, Gartner

APIs are essential to modern application integration and digital business strategies. But while almost every organization has APIs, far too few have API management capabilities in place. This talk explains why you need API management — even for purely internal APIs — and how to successfully implement the critical API management capabilities you need to govern and safeguard your APIs.


Tuesday, 17 September, 2019 09:15 AM|Tuesday, 17 September, 2019 10:00 AM
Align Your Cloud Bill to Business Value: Uncovering Three Public Cloud IaaS Cost Optimization Practices
Marco Meinardi, Sr Director Analyst, Gartner

Your cloud IaaS bill keeps going up but you're not sure if it corresponds to a raise in business value. How do you keep infrastructure aligned to your workload demand? How to leverage the best cloud pricing models? This session uncovers the details behind three highly effective public cloud cost management practices: rightsizing, reserved instances and unproductive infrastructure decommissioning.


Tuesday, 17 September, 2019 09:30 AM|Tuesday, 17 September, 2019 09:50 AM
Solution Comparison for Application Performance Monitoring Solutions
Richard Watson, VP Analyst, Gartner

APM tools add user experience details to monitoring that bring insight to your digital products. New vendors and a focus on observability are changing the APM market, but three suites remain highly regarded. This session helps I&O technical professionals differentiate these leading products.


Tuesday, 17 September, 2019 10:00 AM|Tuesday, 17 September, 2019 10:30 AM
Refreshment Break


Tuesday, 17 September, 2019 10:05 AM|Tuesday, 17 September, 2019 10:25 AM
PCCW Global: How to Bring Exceptional Agility to your Enterprise WAN with Software Defined Interconnection
Neil Templeton, VP Strategic Marketing, PCCW Global

Leverage the latest global, SDN platforms to deliver secure, high performance, on-demand connections to multiple clouds, business critical applications and partners.


Tuesday, 17 September, 2019 10:30 AM|Tuesday, 17 September, 2019 11:15 AM
Ask the Expert: Navigating the Technology Landscape of Web Application Protection
Ramon Krikken, VP Analyst, Gartner

In the Ask the Expert (s) format we will Q&A subject matter around the fact that technical professionals are confronted with attacks that target web applications and APIs, and they struggle to find the appropriate mix of security controls. We will discuss areas focusing on:
- What are the common attack patterns?
- What technologies are useful in mitigating each type of attack?
- What adjustments must be made for cloud-native application development?

*Access to this session is restricted to those that are not part of an organization/company that provides services, products or solutions to professionals in the industry.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, 17 September, 2019 10:30 AM|Tuesday, 17 September, 2019 11:15 AM
DevOps Deep Dive
Peter Hyde, Sr Director Analyst, Gartner

Learn how leading organizations have embraced DevOps to radically improve their ability to deliver outstanding products and achieve business agility. Understand the latest styles of DevOps required to solve specific challenges around development pipelines, product security, ultra-scalability and high reliability. Determine how you can practically tailor DevOps practices in your workplace to maximize success.


Tuesday, 17 September, 2019 10:30 AM|Tuesday, 17 September, 2019 11:15 AM
Modern Analytics and BI Platforms: Let's Get Real
Joseph Antelmi, Sr Principal Analyst, Gartner

Analytics and BI technical professionals are solving increasingly complex challenges. They are stitching together multiple analytics platforms to deliver a long list of capabilities including self-service analytics, enterprise reporting, embedded analytics and augmented analytics. They are taking a thoughtful approach to security and governance. Come to this session for a view what is real and what is hype in the modern analytics and BI platform space, the architectural approaches for integrating multiple BI products and the keys to analytics and BI success.


Tuesday, 17 September, 2019 10:30 AM|Tuesday, 17 September, 2019 11:15 AM
Cloud Networking Best Practices — Forget Everything You Know About Networking When Moving to the Cloud
Simon Richard, Sr Director Analyst, Gartner

Cloud networking differs from data center network networking, and no public cloud network implementations are the same. What are the cloud networking principles and patterns that apply to the cloud? How can I architect my network for multicloud and hybrid cloud success?


Tuesday, 17 September, 2019 10:30 AM|Tuesday, 17 September, 2019 11:15 AM
Eventual Consistency and Other Lies About Data in Microservice, Distributed Architectures
Lyn Robison, VP Analyst, Gartner

Microservices require distributed, not monolithic data. But distributed data architectures are complex to design and implement, and must balance competing constraints for scalability, availability, and consistency. This session warns of the dangers inherent in distributed data design, and delineates the only true path to reliable data in your distributed systems and microservices architecture.


Tuesday, 17 September, 2019 10:35 AM|Tuesday, 17 September, 2019 10:55 AM
Solution Comparison of Threat Deception Platforms
Anna Belak, Sr Principal Analyst, Gartner

Solution Comparison of Threat Deception Platforms compares threat deception tools. This session will help you to learn about threat deception tools.


Tuesday, 17 September, 2019 11:15 AM|Tuesday, 17 September, 2019 11:35 AM
DataRobot Learning Lab: What is Automated Machine Learning?

Understand how to become an AI-Driven enterprise with Automated Machine Learning


Tuesday, 17 September, 2019 11:15 AM|Tuesday, 17 September, 2019 11:45 AM
Refreshment Break


Tuesday, 17 September, 2019 11:15 AM|Tuesday, 17 September, 2019 12:45 PM
Workshop: Starting a Security Monitoring, Detection and Response Initiative
Ramon Krikken, VP Analyst, Gartner
Anna Belak, Sr Principal Analyst, Gartner

We can't prevent all threats, but it doesn't mean people working on security monitoring and operations can't start detecting and responding. But how do you do it without breaking the bank? How should you start with detection and response? This workshop will go through a structured approach to find out: 1) What are the basic processes and tools to get right? 2) How do you succeed with a small team? 3) How do you use third parties gracefully and effectively?

*Access to this session is restricted to those that are not part of an organization/company that provides services, products or solutions to professionals in the industry.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, 17 September, 2019 11:30 AM|Tuesday, 17 September, 2019 11:50 AM
TechDemo Insights: Using Agile and DevOps for Salesforce Development
Kyle Davis, Sr Director Analyst, Gartner

Digital business demands and user expectations have raised the bar on how CRM solutions are utilized in the enterprise. Application developers and architects are increasingly being asked to build or integrate applications, like mobile applications and corporate websites, with Salesforce. This session provides deeper insight into the demos from this breakout session applying agile and DevOps processes and practices when integrating with or developing Salesforce applications.


Tuesday, 17 September, 2019 11:30 AM|Tuesday, 17 September, 2019 12:00 PM
If the Answer Is Kubernetes, Are You Asking the Correct Question?
Fintan Ryan, Sr Director Analyst, Gartner

Application architects are looking at Kubernetes to solve a myriad of problems. Kubernetes provides an important and essential building block for a microservices architecture, but in many cases Kubernetes is chosen as it is the fashionable technology of the moment. In this talk we will discuss the pros and cons of choosing Kubernetes and help guide you to the correct architectural and business choice.


Tuesday, 17 September, 2019 11:30 AM|Tuesday, 17 September, 2019 12:00 PM
Using AI/Machine Learning With Your Data Warehouse
Henry Cook, Sr Director Analyst, Gartner

AI/ML and Data Warehousing are both popular topics. This session explores the natural ways in which they can complement each other.
We take stock of the current state of the art in this area, plus the things to watch out for if you're thinking of using them in combination.


Tuesday, 17 September, 2019 11:30 AM|Tuesday, 17 September, 2019 12:15 PM
TechDemo: Cloud Wars — Comparing Major Cloud Platform Providers
Elias Khnaser, VP Analyst, Gartner

Alibaba Group , Amazon, Google, IBM, Microsoft and Oracle — these megaproviders are vying to be your strategic cloud integrated IaaS + PaaS service for the future. How are you to choose? In this session, Gartner will present findings for each against its evaluation criteria to help you make your strategic decision.


Tuesday, 17 September, 2019 11:30 AM|Tuesday, 17 September, 2019 12:15 PM
Ask the Expert: Cloud IaaS Governance Implementations — Are You Enforcing Policies Programmatically?
Richard Watson, VP Analyst, Gartner

Enabling governed self-service access to cloud services is the goal of many Gartner clients to offer their teams autonomy. In this moderated peer-to-peer discussion, Gartner analyst Richard Watson will help attendees learn from each other as to what has worked well (and what hasn't) in terms of governance and implementing policies on cloud IaaS.

*Access to this session is restricted to those that are not part of an organization/company that provides services, products or solutions to professionals in the industry.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, 17 September, 2019 11:30 AM|Tuesday, 17 September, 2019 12:15 PM
TechDemo: The Hitchhiker’s Guide to Successful Office 365 Identity Management
Mark Diodati, VP Analyst, Gartner

Microsoft Office 365 is the collaboration hub for most organizations. Azure AD — the identity backbone for Office 365 and Azure IaaS — is a complex ecosystem with on-premises and cloud components. This session will illustrate best practices for user management, multifactor authentication, single sign-on, conditional access, security and Office 365 group management, third-party integration, and outage mitigation.


Tuesday, 17 September, 2019 12:00 PM|Tuesday, 17 September, 2019 01:30 PM
Networking Lunch


Tuesday, 17 September, 2019 12:10 PM|Tuesday, 17 September, 2019 12:30 PM
WhereScape: War Stories from the coal Face of data Warehouse Modernization

Having started life as a talented hand-coder, Simon shows how being open-minded to automation technology has transformed his career. He progressed from developer to consultant and project manager, with the ability to turn round the fortunes of data teams, leaving them with a documented, repeatable automation legacy.

Simon gives warts and all accounts of his recent projects, from igniting digital transformation to avoiding legal disaster and everything in between.


Tuesday, 17 September, 2019 12:40 PM|Tuesday, 17 September, 2019 01:00 PM
Denodo: How to Tame The Complexity with Data Virtualization
Scott Burnett, Information Architect, JP Morgan

JP Morgan recognizes that technology is at the forefront of delighting their clients and is consistently investing in their technology landscape to achieve this. This continuous investment brings its own challenges of how to integrate new platforms, technologies and data sources into the data landscape while making it easy for users to take find and access the data they need while maintaining regulatory controls. Data Virtualization helps address these challenges.


Tuesday, 17 September, 2019 12:45 PM|Tuesday, 17 September, 2019 01:05 PM
DataRobot Learning Lab: MLOps with DataRobot

Learn how to build & deploy machine learning models for successful delivery of AI initiatives


Tuesday, 17 September, 2019 01:15 PM|Tuesday, 17 September, 2019 02:00 PM
Ask the Expert: Cloud Management Strategy and Tooling
Marco Meinardi, Sr Director Analyst, Gartner

What should you be doing about managing Amazon Web Services (AWS) and Microsoft Azure together? What about your data center? Is using a CMP always a good idea? How do you compare cloud management vendors? When should you build your own tools? The session will be a lively, interactive discussion with attendees prepared to ask questions and to share experiences on cloud management strategies and tooling.

*Access to this session is restricted to those that are not part of an organization/company that provides services, products or solutions to professionals in the industry.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, 17 September, 2019 01:30 PM|Tuesday, 17 September, 2019 02:15 PM
Addressing Office 365 Lock-in: Does Hybrid Create an Exit Strategy?
Mark Lockwood, VP Analyst, Gartner

Implementing Office 365 services can help an organization refactor its collaboration, communication and content services for their users. However, it also brings the concern of lock-in with Office 365 services, leaving the organization with weak or no alternatives. This session explores options for hybrid architectures and deployment options for various services to potentially lessen lock-in and provide an exit strategy.


Tuesday, 17 September, 2019 01:30 PM|Tuesday, 17 September, 2019 02:15 PM
CASB Evolved: Use Cases, Architecture, and the Continuing Adaptation of Security for Cloud Applications
Ramon Krikken, VP Analyst, Gartner

A Cloud Access Security Broker (CASB) is to SaaS as the firewall is to the data center. Come learn how to best take advantage of CASBs as your business continues to migrate more services to the cloud. We will discuss the different use cases and best practices on how to deploy CASB, as well as the continuing evolution of security architecture through CASB and related technologies such as zero-trust network access (ZTNA).


Tuesday, 17 September, 2019 01:30 PM|Tuesday, 17 September, 2019 02:15 PM
The Path to Microservices Is Paved With Good Intentions
Kevin Matheny, Sr Director Analyst, Gartner

Microservices architecture (MSA) is at the top of the hype cycle, but organizations that "do microservices" without a clear understanding of the problems it solves — and the problems it can create — risk creating new and unforeseen problems. The right architecture for your organization is a mix of fine-grained and coarse-grained services. This talk provides guidance on determining if MSA is right for your organization and clear steps for how to put your organization on the path to the right level of service granularity for your needs.


Tuesday, 17 September, 2019 01:30 PM|Tuesday, 17 September, 2019 02:15 PM
More Than Bits: Scale DevOps Using People, Process and Culture to Deliver Platform Ops
Richard Watson, VP Analyst, Gartner

Platform Ops is an approach to scale DevOps that involve dedicating a team to deliver a shared self-service platform. Many platform teams fall into the trap of focusing on the technologies offered. This session gives you a framework for delivering a platform as a product, emphasizing the processes and working culture fostered by the collaboration of the platform team and its tenant teams.


Tuesday, 17 September, 2019 01:30 PM|Tuesday, 17 September, 2019 03:00 PM
Workshop: What Will the Cloud Actually Cost Me?
Douglas Toombs, VP Analyst, Gartner

Modeling internal on-premises costs is already hard enough, but trying to model highly dynamic cloud costs can be an even more difficult exercise. Work with Angelina Troy to understand where hidden cloud costs lie and the importance of building an accurate cost model without expending too many resources and too much time.

*Access to this session is restricted to those that are not part of an organization/company that provides services, products or solutions to professionals in the industry.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, 17 September, 2019 01:30 PM|Tuesday, 17 September, 2019 03:00 PM
Workshop: Agile Principles in Action
Peter Hyde, Sr Director Analyst, Gartner

Learn how to coach agile principles and practices in a fun, engaging and highly interactive way. This workshop is for anyone who seeks to help their organization understand how agile really works. Avoid the dry and dusty presentations of the past and instead run short exercises that simulate the agile environment and reinforce its foundational message. You will leave this workshop with a practical set of tools to educate your enterprise.

*Access to this session is restricted to those that are not part of an organization/company that provides services, products or solutions to professionals in the industry.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this event.

Tuesday, 17 September, 2019 02:30 PM|Tuesday, 17 September, 2019 03:15 PM
Adding to Your Toolbox: How to Choose the Right Integration Platform
Matt Brasier, Sr Director Analyst, Gartner

You already have multiple integration tools but new architectural approaches require new solutions. How do you choose the right tool to add? The range of integration technologies is more diverse than ever, yet core features, such as transformation and routing are common across product categories. The factors that differentiate integration platforms vary in applicability depending on your specific use cases. This session will explain the main categories of integration platform available and offer a framework approach to evaluating them. This will ensure you get the right integration platforms for your organization and requirements.


Tuesday, 17 September, 2019 02:30 PM|Tuesday, 17 September, 2019 03:15 PM
How to Choose the Right Cloud Platform for the Next Generation of Operational Databases
Lyn Robison, VP Analyst, Gartner

For databases in the cloud, Amazon Web Services (AWS), Microsoft Azure and Oracle Cloud Infrastructure each exhibit particular strengths and weaknesses. Beyond choosing the right cloud vendor, you must also choose whether to run your databases on VMs, bare metal, dbPaaS or serverless. This session outlines the key decision factors for choosing the right cloud databases on the right cloud platform.


Tuesday, 17 September, 2019 02:30 PM|Tuesday, 17 September, 2019 03:15 PM
Strategies for Successful Robotic Process Automation (RPA) Adoption
Gregory Murray, Sr Director Analyst, Gartner

This session will identify the challenges with RPA adoption and how to overcome them without stifling innovation. Attendees will learn how to identify well-suited processes and how to leverage the role of a center of excellence to provide governance across RPA consumers. This session will highlight the operational challenges and share real solutions to the most common problems with RPA. Finally, we'll examine the relative offerings of a few vendor solutions to help identify which platform might be best for your RPA goals.


Tuesday, 17 September, 2019 02:30 PM|Tuesday, 17 September, 2019 03:15 PM
Designing and Evolving Effective APIs
Brad Dayley, Sr Director Analyst, Gartner

Digital business has accelerated the pace at which organizations must support new web and mobile apps, multichannel experiences, and custom integrations. APIs are fundamental to effective web/mobile app, microservice and integration architectures, but designing the API correctly with an effective support strategy determines adoption and success. This session discusses key tenets to design the optimal API with an effective support strategy.


Tuesday, 17 September, 2019 03:15 PM|Tuesday, 17 September, 2019 03:35 PM
DataRobot Learning Lab: Express demo: Machine Learning model from scratch in 15 minutes

Exactly what it says on the tin – watch a Machine Learning model being built from scratch within 15 minutes!


Tuesday, 17 September, 2019 03:15 PM|Tuesday, 17 September, 2019 03:45 PM
Refreshment Break


Tuesday, 17 September, 2019 03:45 PM|Tuesday, 17 September, 2019 04:45 PM
Gartner Closing Keynote: If You Really Want to Succeed at Innovation, Define Failure Not Success
Mary Mesaglio, Distinguished VP Analyst, Gartner

It's all well and good to say: Fail fast! Fail forward! Fail often! But you're not a Silicon Valley start-up, so you're going to be up against organizational antibodies that are stealthy and insidious. In most cases, there is an incompatibility between the failure required for successful innovation and the failure-phobia that inhabits most corporate cultures. This short session will describe the difference between good and bad innovation failure and provide a way to get around the innovation-killing antibodies that lurk in every enterprise.


Start planning your 2020 agenda now.