Agenda

Gain more insights into CIO strategies, leadership skills growth and technology at Gartner CIO Leadership Forum 2023 in Amsterdam, Netherlands.

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Agenda / Day

Tuesday, 28 March, 2023 / 07:30 AM - 06:30 PM CEST

Registration and Information

Registration and Information hours for the day.

Tuesday, 28 March, 2023 / 08:30 AM - 10:00 AM CEST

Networking Breakfast

Join other attendees for breakfast before the day's sessions.

Tuesday, 28 March, 2023 / 09:00 AM - 09:45 AM CEST

Gartner Keynote: Amplify Your Impact

CIOs face challenges as executives and as the heads of IT. Join us for the Gartner Opening Keynote in which we'll focus on helping CIOs produce material returns and drive value throughout their organization.

Tuesday, 28 March, 2023 / 10:15 AM - 10:45 AM CEST

Refreshment Break

Join us for refreshments in a brief break between sessions.

Tuesday, 28 March, 2023 / 10:45 AM - 11:15 AM CEST

CEO Concerns 2023 — Implications and Actions for CIOs

Mark Raskino, Distinguished VP Analyst, Gartner

Business conditions are volatile and uncertain. Our fresh global CEO survey sheds light on how business leaders are rethinking their strategies. We will explain how new directions they take in 2023 will impact the technology-related agenda.

Tuesday, 28 March, 2023 / 10:45 AM - 11:15 AM CEST

Let the C-Suite See You: Be Heard and Influence Peers

Mbula Schoen, Sr Director Analyst, Gartner

Communication stalemates are a constant roadblock for CIOs trying to drive change, secure resources, and achieve results. It is time to change how you communicate your messages to your peers and the board in today's human-centric world. Learn how to amplify your communication skills to be heard and let the C-Suite see you as an integral executive leader.

Tuesday, 28 March, 2023 / 10:45 AM - 11:15 AM CEST

The Secrets to Unlock the Power of Human-Centric Leadership for CIOs

Rob O'Donohue, Sr Director Analyst, Gartner

Employees demand leaders take a more human approach, leading with greater authenticity, empathy and adaptivity. CIOs must develop their courage, commitment and confidence, and adopt a more human-centric approach to leadership to elevate their people.

Tuesday, 28 March, 2023 / 10:45 AM - 11:30 AM CEST

Roundtable: CIO Value Propositions for C-Suite Partners

The CIO role must provide new forms of executive leadership value to all CxOs.
This roundtable offers the opportunity to exchange experiences and ideas to accelerate the construction of value propositions for key executive stakeholders.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 28 March, 2023 / 10:45 AM - 11:30 AM CEST

Roundtable: Digital Business Acceleration - Mastering the Journey from Projects to Products

Contribute with your peers to a discussion on what progress has been made toward moving from a Project-based operating model to a Product-based model. How long did it take your teams and business partners to understand what it means? Did you go big bang with many products or incrementally with just a few? What stumbling blocks got in your way? Where did you source your Product Mangers?

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 28 March, 2023 / 10:45 AM - 12:15 PM CEST

Workshop: A Practical Guide to Evolving Your Operating Model

This workshop will offer a practical way to apply the components of service and product operating models to improve delivery speed and increase business stakeholder satisfaction. Attendees will understand each component, how it fits into the overall operating model pattern and how it impacts ways of working across the enterprise. Exercises will focus on identifying and removing barriers with actionable next steps.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 28 March, 2023 / 10:45 AM - 12:15 PM CEST

Workshop: Use Storytelling to Gain Approval for Your Top Initiatives

With the growing economic headwinds, the competition to getting initiatives approved will only intensify. Learning to become an effective storyteller can be a superpower that allows you to gain considerable influence in your organization and get approval for your initiatives.

When making decisions on initiatives, decision-makers often need to *feel* a decision is right, and this feeling is driven by their emotional side. A skilled storyteller can hack a decision-maker's "gut" and create a new context to win approvals.

Learn the fundamentals that are core to every single story and how to create a compelling narrative - then compete with other tables for the best story to win approval for your initiative.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 28 March, 2023 / 10:45 AM - 12:45 PM CEST

Research Discussion: Built for Speed -- The Corporate Center as Accelerator of Fusion Teams

Enterprises that succeed in scaling fusion teams deliver new digital capabilities faster while simultaneously achieving greater efficiency. But they also approach Agile as a wide-ranging new way of working, rather than just a software engineering methodology. This highly-interactive, discussion-based session will show how CIOs have helped their C-Suite peers pivot the culture of corporate functions (IT, HR, Finance, Procurement, Legal, etc.) toward agile ways of working, in support of fusion teams.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 28 March, 2023 / 11:30 AM - 12:00 PM CEST

Beyond Profit — Learn What Leading Innovators Are Doing Differently

Peter Skyttegaard, VP Analyst, Gartner

Innovation has moved beyond the experimental exploration of new revenue or efficiency opportunities and is now seen as a core capability used for strategic risk mitigation, external sustainability goals, corporate brand and reputation, and other goals with less obvious direct monetary value. This mandates new funding criteria, new governance approaches and new mindsets. Learn what leading innovators are doing differently.

Tuesday, 28 March, 2023 / 11:30 AM - 12:00 PM CEST

C-Suite Perspectives for the CIO

Chris Howard, Distinguished VP Analyst, Gartner

Great CIOs are part of great executive teams. The success of enterprise initiatives depends on effective understanding and collaboration across roles. In this session, Gartner’s Global Chief of Research, Chris Howard, will highlight research from across Gartner’s full spectrum of executive advice, including leadership visions for your peers. The goal is to give you insight into what your peers need to accomplish and how you can help.

Tuesday, 28 March, 2023 / 11:30 AM - 12:00 PM CEST

OKRs, KPIs and ODMs: How CIOs Can Use Them for Maximum Impact

Eyad Tachwali, Sr Director, Advisory, Gartner

Objectives and key results are sometimes confused with key performance indicators and outcome-driven metrics. In this session, CIOs will learn when and how to use them separately or together for maximum impact on IT and business goals. We'll share practical examples of how CIOs can use these methods to track strategy execution, measure performance and demonstrate business value.

Tuesday, 28 March, 2023 / 11:45 AM - 12:30 PM CEST

Roundtable: Manage Stagflation/Inflation – Smarter Spending Cost-Efficiency Ideas

Economic outlooks for economies across Europe have deteriorated since the Russian invasion of Ukraine. Leaders face elevated inflation and waning economic growth risks stagflation. In a stagflation scenario, business investment decreases and job options shrink, while higher prices destroy demand, reducing growth further. In this roundtable, we will examine how smarter spending and cost-efficiency ideas allow a better handle on financial risk, budget overruns, and shortages in supply.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 28 March, 2023 / 11:45 AM - 12:30 PM CEST

Women CIO Program Roundtable: It Takes a Village to Raise the Next Generation of Women CIOs

As companies advance their digital journey, women are powerful agents of change. With that power comes great responsibility to mentor the next generation of CIO leaders and leave behind a legacy to be proud of. Mentoring rises to new heights when we build a community around it. Please join your peers for an engaging session with examples of how to build a mentorship program and an ecosystem of mentoring.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 28 March, 2023 / 12:15 PM - 12:45 PM CEST

Evolving Leadership Dynamics: Skills and Competencies Needed to Lead the Organization

Gabriela Vogel, Sr Director Analyst, Gartner

Executive leaders' duties have become increasingly interconnected, communal and overlapping, making problem-solving more difficult and increasing time spent in ELT positions rather than functional leadership roles. Executive leaders need a distinct set of skills and abilities to prosper as ELT members of a digital organization, and new executives might need to be hired. In this session, we will look at the skills and abilities required to succeed as an ELT member of the new digital organization.

Tuesday, 28 March, 2023 / 12:15 PM - 12:45 PM CEST

Gartner’s 2023 Growth Survey Reveals 3 Potent Catalysts

Dave Aron, Distinguished VP Analyst, Gartner

This session will be the first showing of the results of Gartner's growth survey, based on responses from approximately 200 CxOs globally, about how they are planning to grow. Moreover, the role of IT/digital in that growth.

Tuesday, 28 March, 2023 / 12:15 PM - 12:45 PM CEST

Digital Products Will Transform Your Enterprise … and IT

Hung LeHong, Distinguished VP Analyst, Gartner

CIOs have been steadily increasing their digital product know-how, starting with employee-facing digital products and customer-facing channels/portals. It's now time to go further. Revenue-generating and venture-building digital products are forcing a convergence in all parts of the organization. This is not a solo IT journey. Learn how this product journey will transform the whole enterprise and IT, and be prepared to chart your course.

Tuesday, 28 March, 2023 / 12:45 PM - 02:15 PM CEST

Networking Lunch

Join other attendees for lunch and take advantage of the opportunity to network and catch up on the day's activities so far.

Tuesday, 28 March, 2023 / 02:15 PM - 02:45 PM CEST

Case Studies in Agile Talent Management to Develop and Retain Business Technologists

Alicia Mullery, VP, Research, Gartner

Despite their critical value to digital strategies, business technologists continue to suffer from low levels of engagement and recognition. Progressive CIOs and CHROs are instilling greater role fluidity and flexibility in assignments for all technologists, within IT and beyond. This session features practical examples of how to leverage digital badges, internal gig marketplaces and other innovative tactics to recognize, motivate and develop staff with critical digital skills.

Tuesday, 28 March, 2023 / 02:15 PM - 02:45 PM CEST

The Culture Twin: Lead Your Enterprise Culture Change

Daniel Sanchez Reina, VP Analyst, Gartner

CIOs find that the main barriers to their enterprise's digital ambitions do not come from the IT organization but from the rest of the business areas. Many CIOs are mandated to create a digital mindset in their companies. Others are not explicitly mandated but feel the pressure of the expectation to lead this mindset shift. In this session, CIOs will learn how to change their enterprise culture.

Tuesday, 28 March, 2023 / 02:15 PM - 02:45 PM CEST

Use Cyber Value Metrics to Manage Security Aligned to Your Business

Gartner is benchmarking 16 cybersecurity value metrics to enable peer comparisons at the board level. Use these metrics to measure and manage security budget and business value delivery. This changes how organizations measure, report and invest in security from the budget to the board.

Tuesday, 28 March, 2023 / 02:15 PM - 03:00 PM CEST

Roundtable: CIO Talent Retention and Acquisition

Join this lightly facilitated discussion as we exchange best practices and challenges around the key drivers impacting talent retention, talent development and talent sourcing. Explore the importance of leveraging internal talent marketplaces, a connected and versatilist leadership, and the presence of agile learning practices to cultivate a growth mindset and rejuvenate the Employee Value Proposition.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 28 March, 2023 / 02:15 PM - 03:00 PM CEST

Roundtable: The CIO is a Business Leader - Effective Partnership Strategies for Digital (Exclusive to Midsize Enterprises)

In the Digital Era, Information and Technology has become core to all Products and Services. 89% of Board of Directors say that Digital business is now embedded in all business strategy, nearly 1 of 4 CEOs are rating Digitalization as one of their top business priorities but most digital initiatives are delivered late and behind expectations. IT is no longer a Back office function – it is at the core of the Value Proposition for every company. What is the CIO’s response to this? How do you build partnerships with business and get/take a seat at the Executive table?

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 28 March, 2023 / 02:15 PM - 03:45 PM CEST

Leadership Exchange: Which Hybrid Work Models Retain Staff and Power Their Performance?

This highly interactive, discussion-based session will bring CIOs together to explore which future of work model attributes drive desired talent outcomes. This means finding the optimum balance of remote versus office working, autonomy versus control, and flexibility versus standardization in today’s competitive tech talent marketplace. Join your peers for this unique opportunity to share experiences, identify best practices and discover trends.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 28 March, 2023 / 02:15 PM - 03:45 PM CEST

Workshop: Leadership in Motion - Building our Next Generation of Leaders that Deliver with Digital Dexterity

Executive leaders must prioritize identifying and closing critical business and operational capability gaps prior, or be ready to accept less than optimal results for their strategic efforts. This workshop will provide a framework to identify, prioritize, and build development plans that help level up your teams competencies and deliver on the promise of next generation leadership.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 28 March, 2023 / 02:15 PM - 03:45 PM CEST

Workshop: Gamifying Cybersecurity — A Day in the Life of a Cybercriminal

This interactive “gamified” workshop is designed to actively involve senior leaders, board members, and business stakeholders to boost their awareness of cybersecurity by flipping their perspectives by looking through the lens of the attacker’s point of view. This workshop also serves as an approach to identifying potential gaps and actions required to bolster the security efforts of the enterprise.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 28 March, 2023 / 03:00 PM - 03:30 PM CEST

4 Steps to Marketing, Funding and Executing Innovation in Uncertain Economic Times

Peter Skyttegaard, VP Analyst, Gartner

Economic headwinds impacting enterprises make it easy for executive leaders to delay innovation. However, in the long run, those that had the courage to innovate have come out ahead. Leverage Gartner's enterprise value equation framework to market internally, obtain seed money, staff resources, and deliver innovation creatively in uncertain economic times.

Tuesday, 28 March, 2023 / 03:00 PM - 03:30 PM CEST

Social Sustainability Is Essential for Business Resilience

Bettina Tratz-Ryan, VP Analyst, Gartner

The current social crisis mode is redefining the trust and reliance between businesses, users, markets and partners. CIOs have the communication and analytics tools to contextualize business and corporate activities in social terms for ecosystem partners, customers and employees. That is mitigating regulatory risk and challenges in the supply chain while increasing the employee value proposition.

Tuesday, 28 March, 2023 / 03:45 PM - 04:15 PM CEST

Adaptive Governance Principles for the Era of Business Technologists

Using an empirical, quantitative analysis of more than 1,200 teams, we have distilled a set of actionable, adaptive governance principles that must inform the governance styles for fusion teams that blend IT and business technologists.

Tuesday, 28 March, 2023 / 03:45 PM - 04:15 PM CEST

Gartner Future Labs: Reengineering Decision Making, 2025

Frank Buytendijk, Distinguished VP Analyst, Gartner

Remember the days of "decision support?" We've gone full circle. A major theme moving forward is how to become a data-driven company and make data-driven decisions. But much more concrete than before. Why will decision making become the next competitive differentiator? How can we link data-driven decisions to business value? How can we manage more interconnected decision making? What are the limitations of being data driven?

Tuesday, 28 March, 2023 / 03:45 PM - 04:15 PM CEST

How to Shift Executive Mindsets

Dave Aron, Distinguished VP Analyst, Gartner

The digital-era challenges industrial-era mindsets about change (from risk to opportunity), organizational structure (from hierarchical to flattened/fluid/matrixed), performance management (from stack ranking to 360 feedback), culture (for heroes to collaborators) and more. This session discusses how CIOs can advance the executive mindset to accelerate the realization of growth and value from digital investments.

Tuesday, 28 March, 2023 / 03:45 PM - 04:30 PM CEST

Roundtable: CIO as a Board Member: Success Stories and Challenges When Engaging with Other CXOs in Times of Uncertainty

CIOs and IT executives are essential strategic leaders in times of disruption and growth - they are key enablers and partners with the executive leadership into the success of CEO agendas. Today’s organizations are seeing CIOs a key partners both to navigate successfully economic uncertainty and geopolitical tension. In a world that is changing faster than ever, this is the moment to provide the vision and results needed to lift the posture to the next level. Make the difference with high-performing talent, inclusiveness and collaborative leadership.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Tuesday, 28 March, 2023 / 04:15 PM - 04:45 PM CEST

Refreshment Break

Join us for refreshments in a brief break between sessions.

Tuesday, 28 March, 2023 / 04:45 PM - 05:30 PM CEST

Guest Keynote

More details coming shortly.

Tuesday, 28 March, 2023 / 05:45 PM - 07:15 PM CEST

Special Event Reception

More details coming soon.

Wednesday, 29 March, 2023 / 07:30 AM - 09:00 AM CEST

Networking Breakfast

Join other attendees for breakfast before the day's sessions.

Wednesday, 29 March, 2023 / 07:30 AM - 05:00 PM CEST

Registration and Information

Registration and Information hours for the day.

Wednesday, 29 March, 2023 / 09:00 AM - 09:45 AM CEST

Guest Keynote

More details coming shortly.

Wednesday, 29 March, 2023 / 09:45 AM - 10:15 AM CEST

Refreshment Break

Join us for refreshments in a brief break between sessions.

Wednesday, 29 March, 2023 / 10:15 AM - 10:45 AM CEST

3 Strategic Technology Trends for CIOs to Watch

Bart Willemsen, VP Analyst, Gartner

Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Enterprises must examine the business impact of these trends and adjust business operations appropriately or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore as they deal with the uncertainty driven by global change.

Wednesday, 29 March, 2023 / 10:15 AM - 10:45 AM CEST

CIO Value Propositions for C-Suite Partners

Darren Topham, VP Analyst, Gartner

The CIO role must provide new forms of executive leadership value to all CxOs. This session will guide CIOs to construct value propositions for each of their peers so they can create and deliver the maximum business impact and advance their ambitions.

Wednesday, 29 March, 2023 / 10:15 AM - 10:45 AM CEST

The Modern Career Path: Focus on Building Career Portfolios, Not Career Ladders

Matt Hancocks, Sr Director Analyst, Gartner

IT employees with diverse backgrounds and career aspirations demand personal growth opportunities, flexibility and autonomy in job interest alignment with diverse paths for building their career experiences. Learn how to take an agile, adaptive and portfolio approach to creating and managing career paths for building a diverse, future-ready IT workforce.

Wednesday, 29 March, 2023 / 10:15 AM - 11:00 AM CEST

Roundtable: Digital Business Acceleration – Mastering the Journey From Projects to Products (Repeat)

Discuss with your peers what progress has been made toward moving from a project-based operating model to a product-based model. How long did your teams and business partners take to understand what it means? Did you go big bang with many products or incrementally with just a few? What stumbling blocks got in your way? Where did you source your product managers?

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 29 March, 2023 / 10:15 AM - 11:00 AM CEST

Roundtable: How CIOs Can Increase Innovation & Capacity by Showing up as Allies for LGBTQ+ Community

CIOs who take DEI seriously and show up as allies for the LGBTQ+ community have a better chance of attracting and retaining talent. Subsequently, they have a better chance to increase innovation and capacity with the power of inclusivity. At this roundtable, we will exchange ideas to overcome the challenges that stand in the way of CIOs creating a more inclusive work environment for LGBTQ+ members.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 29 March, 2023 / 10:15 AM - 11:45 AM CEST

Leadership Exchange: Having a Futurist Mindset to Deal With Uncertainty Today

This highly interactive, discussion-based session will bring CIOs together to explore how taking a more futurist mindset helps in dealing with the uncertainties of today, such as economic headwinds, talent shortages, continued disruptions and so forth. This discussion will help to turn the keynote message into more practical ideas. Join your peers for this unique opportunity to share experiences, identify best practices and discover your inner futurist.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 29 March, 2023 / 10:15 AM - 11:45 AM CEST

Workshop: Gamifying Cybersecurity — A Day in the Life of a Cybercriminal (Repeat)

This interactive “gamified” workshop is designed to actively involve senior leaders, board members, and business stakeholders to boost their awareness of cybersecurity by flipping their perspectives by looking through the lens of the attacker’s point of view. This workshop also serves as an approach to identifying potential gaps and actions required to bolster the security efforts of the enterprise.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 29 March, 2023 / 10:15 AM - 11:45 AM CEST

Workshop: Leadership in Motion - Building our Next Generation of Leaders that Deliver with Digital Dexterity (Repeat)

Executive leaders must prioritize identifying and closing critical business and operational capability gaps prior, or be ready to accept less than optimal results for their strategic efforts. This workshop will provide a framework to identify, prioritize, and build development plans that help level up your teams competencies and deliver on the promise of next generation leadership.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 29 March, 2023 / 11:00 AM - 11:30 AM CEST

How Composable Architecture Will Help You Master the Pace of Business Change

Paul Vincent, Sr Director Analyst, Gartner

Composability promises business a modern agility, resilience, adaptability and growth. But the cost of getting there is the effort of overcoming the inertia of familiarity bias and taking the risk of change. The key issues we will cover include composable thinking (a change of mindset is essential for sustainable digital modernization), the starting point (to implement a sustainable strategy of innovation through composability) and the roadmap.

Wednesday, 29 March, 2023 / 11:00 AM - 11:30 AM CEST

How to Get Hybrid Right (and the Impact of Getting It Wrong)

Tori Paulman, Sr Director Analyst, Gartner

CIOs are struggling with higher attrition and higher demand for flexibility from the workforce. Getting hybrid right can have a huge impact on talent attraction and retention. This session will intersect the most recent data about hybrid worker preferences with the lessons learned in the early phases of the return to the workplace. Attendees will leave with a plan to support workplace experience and collaboration in the hybrid world.

Wednesday, 29 March, 2023 / 11:00 AM - 11:30 AM CEST

Power Employee Performance and Productivity With Human-Centric Work

Neal Solanki, Director, Advisory, Gartner

The pandemic experience and dynamic talent market has reset work norms, while often distracting leaders from the fundamentals of productivity. This session will provide CIOs clarity of the human-centric work practices that make IT employees more productive and high-performing.

Wednesday, 29 March, 2023 / 11:15 AM - 12:00 PM CEST

Roundtable: ERP Transformation - Dealing With the Business

ERP initiatives are often associated with high costs and limited value. Many IT leaders find themselves in a position where they simultaneously justify costs to the board and ringfence the budget against changing business demands. This roundtable offers the opportunity to exchange experiences and ideas to optimize handling of business stakeholders and steer the ERP initativie to success.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 29 March, 2023 / 11:45 AM - 12:15 PM CEST

Digital Platforms for the Era of Fusion Teams: Real-World CIO Examples

CIOs must ensure that fusion teams can seamlessly access the capabilities required to build architecturally sound and secure solutions. Join this session to understand how leading CIOs at Chevron, NIKE and others have modernized platforms to support the work of technologists within and outside of IT.

Wednesday, 29 March, 2023 / 11:45 AM - 12:15 PM CEST

Lessons Learned from CIOs Implementing “Products”

Leo Brenner, Director, Advisory, Gartner

Many CIOs and IT leaders want to organize around “products,” or fit business and IT resources together into a new organizational model and operating structures defined as products (or value streams or capabilities). This session will use real world examples from CIOs who have been on this journey to share lessons learned and pitfalls on:

-Assessing operating model readiness

-Defining and piloting product teams

-Transforming IT resources and processes to run ‘products’ at broader scale

Wednesday, 29 March, 2023 / 12:15 PM - 01:45 PM CEST

Networking Lunch

Join other attendees for lunch and take advantage of the opportunity to network and catch up on the day's activities so far.

Wednesday, 29 March, 2023 / 01:45 PM - 02:15 PM CEST

CIO Resolutions 2023 — Tactics for Better Personal Performance

Mark Raskino, Distinguished VP Analyst, Gartner

Gabriela Vogel, Sr Director Analyst, Gartner

For over twenty years Gartner has offered a "new years resolutions" set of self-improvement ideas to help CIOs sharpen their performance in the job. Every year we suggest new tactics, relevant to the changing demands of this rapidly evolving role.

Wednesday, 29 March, 2023 / 01:45 PM - 02:15 PM CEST

How Do You Create Strategy When the World Is Constantly Changing?

Ian Cox, Sr Director Analyst, Gartner

Strategy defines our path to success. But faced with the impacts of climate change, the pandemic, geopolitical tensions, inflationary pressure and recession, identifying and navigating the right path can be difficult. This session will provide CIOs with the steps they need to create an IT strategy that is both resilient to change and flexible to cope with disruption.

Wednesday, 29 March, 2023 / 01:45 PM - 02:15 PM CEST

Ten Techniques to Attract Unconventional Talent

Rob O'Donohue, Sr Director Analyst, Gartner

Our 2023 CIO Survey identifies multiple unconventional approaches to working with key digital talent. Learn about effective techniques for finding and leveraging these sources to shrink your talent gaps.

Wednesday, 29 March, 2023 / 01:45 PM - 02:30 PM CEST

Roundtable: Communicating Business Value of Digital Initiatives & Technology Investments (Exclusive to Midsize Enterprise)

Join this Roundtable discussion with peers at midsize enterprises (MSEs) to share how to develop and communicate the business value of IT (BVIT) effectively, and to link technology investments and business outcomes.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 29 March, 2023 / 01:45 PM - 02:30 PM CEST

Roundtable: Manage Stagflation/Inflation – Smarter Spending Cost-Efficiency Ideas (Repeat)

Economic outlooks for economies across Europe have deteriorated since the Russian invasion of Ukraine. Such waning economic growth risks stagflation. In a stagflation scenario, business investment decreases and job options shrink, while higher prices destroy demand, reducing growth further. In this roundtable, we will examine how smarter spending and cost-efficiency ideas allow a better handle on financial risk, budget overruns, and shortages in supply.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 29 March, 2023 / 01:45 PM - 02:30 PM CEST

Women CIO Program Roundtable: It Takes a Village to Raise the Next Generation of Women CIOs (Repeat)

As companies advance their digital journey, women are powerful agents of change. With that power comes great responsibility to mentor the next generation of CIO leaders and leave behind a legacy to be proud of. Mentoring rises to new heights when we build a community around it. Please join your peers for an engaging session with examples of how to build a mentorship program and an ecosystem of mentoring.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 29 March, 2023 / 01:45 PM - 03:15 PM CEST

Leadership Exchange: Using Outcome Driven Metrics for Security Effectiveness

This highly interactive, discussion-based session will bring CIOs together to explore how outcome-driven metrics (ODMs) can improve executive understanding of cyber risk. In this session, we will discuss how to develop and articulate the ODMs that can be leveraged. Join your peers for this unique opportunity to share experiences, identify best practices and discover trends.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 29 March, 2023 / 01:45 PM - 03:15 PM CEST

Workshop: A Practical Guide to Evolving Your Operating Model (Repeat)

This workshop helps leaders evolve their operating model towards more mature service and product-centric designs.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 29 March, 2023 / 01:45 PM - 03:15 PM CEST

Workshop: Use Storytelling to Gain Approval for Your Top Initiatives (Repeat)

With the growing economic headwinds, the competition to getting initiatives approved will only intensify. Learning to become an effective storyteller can be a superpower that allows you to gain considerable influence in your organization and get approval for your initiatives.

When making decisions on initiatives, decision-makers often need to *feel* a decision is right, and this feeling is driven by their emotional side. A skilled storyteller can hack a decision-maker's "gut" and create a new context to win approvals.

Learn the fundamentals that are core to every single story and how to create a compelling narrative - then compete with other tables for the best story to win approval for your initiative.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 29 March, 2023 / 02:30 PM - 03:00 PM CEST

Cultivate Digital Leaders Across the Enterprise

Daniel Sanchez Reina, VP Analyst, Gartner

Imagine cultivating and deploying non-IT, functional group digital leaders into all parts of the enterprise — to lead and accelerate digital dexterity and execution from within the business units. CIOs can cultivate these leaders in a formalized way. Democratizing digital delivery by design requires not only non-IT group technology owners in business areas but also skilled digital leaders working alongside them, helping CIOs orchestrate such democratization.

Wednesday, 29 March, 2023 / 02:30 PM - 03:00 PM CEST

Customer Experience Was the First Big Thing — Customer Value Proposition Is the Next

Hung LeHong, Distinguished VP Analyst, Gartner

Are great customer experiences enough these days? Since all enterprises are good at CX, what differentiates an enterprise in front of its customers? Customers want better products and offers, in addition to a great CX. So, why is it that many enterprises only focus their digital efforts on improving CX? This session helps CIOs and digital leaders expand beyond CX and into the next big focus area — building compelling value propositions of products and offers.

Wednesday, 29 March, 2023 / 02:30 PM - 03:00 PM CEST

Outcome-Driven Leadership Is About Outcomes

Mbula Schoen, Sr Director Analyst, Gartner

CIO’s opportunities and responsibilities are expanding, with a greater focus on delivering business outcomes. CIOs need to orchestrate peers, partners and the IT organization toward the business objectives. With a small, but powerful set of practices, CIOs will be the outcome-driven leader the organization needs.

Wednesday, 29 March, 2023 / 03:15 PM - 03:45 PM CEST

12 Principles of Organizational Change Every Leader Must Follow

Matt Hancocks, Sr Director Analyst, Gartner

Research shows that regardless of which change methodology or approach an organization adopts, every leader must incorporate 12 principles for organizational change to be successful. This presentation will outline the 12 principles and how leaders can incorporate them into their change initiatives.

Wednesday, 29 March, 2023 / 03:15 PM - 03:45 PM CEST

How CIOs Can Become Super Allies

Tori Paulman, Sr Director Analyst, Gartner

CIOs have an outsized opportunity to contribute to improved DEI (diversity, equity, and inclusion) by acting as an ally to people in marginalized or underrepresented groups. However, many opportunities are missed because they are unsure exactly what to do, or are afraid their actions might make things worse. In this session, CIOs will learn the top behaviors and actions they can take to become super allies.

Wednesday, 29 March, 2023 / 03:15 PM - 03:45 PM CEST

Improve Your Digital Execution With KPIs From Top Performers

Darren Topham, VP Analyst, Gartner

Through times on economic uncertainty, enterprises look to optimize their digital business initiatives but struggle to execute and measure the right activities to support their efforts. Data and analysis from Gartner's Digital Execution Scorecard shows how CIOs can measure and track critical digital KPIs, across four cohorts, where top performers significantly outperform their peers.

Wednesday, 29 March, 2023 / 03:15 PM - 04:00 PM CEST

Roundtable: CIO Talent Retention and Acquisition (Repeat)

Join this lightly facilitated discussion as we exchange best practices and challenges around the key drivers impacting talent retention, talent development and talent sourcing. Explore the importance of leveraging internal talent marketplaces, connected and versatilist leadership, and the presence of agile learning practices to cultivate a growth mindset and rejuvenate the employee value proposition.

Please Note: Based on availability and eligibility you may sign-up for the session via Conference Navigator after you register for this conference.

Wednesday, 29 March, 2023 / 03:45 PM - 04:15 PM CEST

Refreshment Break

Join us for refreshments in a brief break between sessions.

Wednesday, 29 March, 2023 / 04:15 PM - 05:00 PM CEST

Gartner Closing Keynote: A Collective Vision for the Next Year

To wrap the Leadership Forum, Gartner’s Global Chief of Research will synthesize the conference’s core messages and suggest future directions for the remainder of 2023. He will emphasize the opportunities of innovation and how you can capitalize on them to sustain your enterprise even as the economy falters and global issues dominate.

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