CIOs Must Lead Digital Culture Change
Digital transformation demands we change how we do business, but what happens when change attacks?
“If change seems to attack the existence of the group, or the identity of the group, or if change seems to unhinge the individual’s sense of ‘I really belong here; I’m really valued inside this group,’ then instead of adapting, you can get defensive behavior.”
Bard Papegaaij is the lead author of the Gartner Research special report “Leadership in the Digital Age.” He says that while we must undergo a digital culture change, CIOs are well-positioned to turn that change to the organization’s advantage.
Bard sat down for an extended interview with Senior Executive Partner Claire Jorgensen of Gartner Executive Programs. In this conversation, we’ll explore why the CIO must lead the digital culture change, what they must be careful not to do, and what the proper steps are to successfully create a winning digital culture.
- 00:51 — What is culture?
- 02:07 — Advantages & Disadvantages
- 06:16 — The Cultural Barrier