View By:

2020  Agenda / Day

With a refined focus on CIO leadership, the three new tracks for 2020 helped CIOs expand key proficiencies to advance their careers​, achieve their business goals and inspire teams to work and collaborate in new ways.

Monday, 02 March, 2020 / 08:00 AM - 08:00 PM CET

Conference Registration, Information and Concierge Hours

Registration, Information and Concierge hours for the day. Visit the Gartner Conference Concierge team to help you create a custom agenda and schedule meetings.

Monday, 02 March, 2020 / 09:00 AM - 12:00 PM CET

Research Discussion: From Shadow IT to Distributed Fusion Teams: The New Model for Digital Delivery?

Jaime Capella, Distinguished VP, Advisory, Gartner

To meet the speed and agility demands of digital business, CIOs are transforming their IT departments and shifting a growing share of IT work from projects to products. At the same time, growth in business-led IT has expanded the span of employees across the enterprise who are responsible for technology initiatives. This more distributed model has created challenges for CIOs for maintaining governance and accountability. In this research discussion, exclusive for CIOs, we will review real-world case studies and practical tools to address the following CIO questions:
(1) How are CIOs managing the transition to a distributed model of digital delivery?
(2) What are the most effective ways CIOs can organize technology capabilities in a distributed model?
(3) How do you establish responsive and reliable governance for distributed teams?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, 02 March, 2020 / 09:30 AM - 12:45 PM CET

Women CIO Program — Blazing New Trails

Michelle Duerst, VP Analyst, Gartner

Diane Wilkinson, Senior Partner, The Wow Factor

We invite you to join us for an exclusive event which takes place before the start of Gartner CIO Leadership Forum for Women CIOs hosted by Gartner Executive Programs. We will have two dynamic and active sessions with lots of discussion: 1) Blazing New Trails Workshop: Stop With All the Firefighting and Start Trailblazing! 2) Influencing Stakeholders. These sessions will provide you with the knowledge and tools that you can take back to help you deliver on your organisation’s top priorities, align supportive strategies and influence your stakeholders for optimum collaboration in your business.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, 02 March, 2020 / 11:45 AM - 01:00 PM CET

Networking Lunch

Join other attendees for lunch and take advantage of the opportunity to network and catch up on the day's activities so far.

Monday, 02 March, 2020 / 11:45 AM - 01:00 PM CET

Midsize Enterprise Lunch: Articulating the Business Value of IT for Midsize CIOs

Roger Caleya, Sr Director Analyst, Gartner

Midsize CIOs can struggle when it comes to articulating the business value of IT. Join us for this luncheon session providing a high level overview and learn a few tips to use when communicating with your executive leadership team.
Lunch will be served.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, 02 March, 2020 / 01:00 PM - 02:00 PM CET

Gartner Keynote: CIO Agenda for 2020 - Cultivating Enterprise Fitness

Graham Waller, Distinguished VP Analyst, Gartner

Gartner's 2020 CIO Agenda focuses on the actions that enterprises have taken to "win in the turns." Ten attributes of fitness emerge clearly that set healthy organizations apart from their more fragile peers. This session will examine these fitness attributes and provide guidance on how to cultivate them in your public- or private-sector organization.

Monday, 02 March, 2020 / 02:00 PM - 02:30 PM CET

Refreshment Break

Join us for refreshments in a brief break between sessions.

Monday, 02 March, 2020 / 02:30 PM - 03:15 PM CET

Overcoming Strategy Execution Challenges

Remi Gulzar, Sr Director Analyst, Gartner

CIOs that successfully execute strategy have an opportunity to create immense value for their organizations and to elevate their profile and career. However, many obstacles stand in the way. Identify strategy execution gaps and take action to bridge from where your IT organization is today, to where it needs to be in the future.

Monday, 02 March, 2020 / 02:30 PM - 03:15 PM CET

Move From Cost Optimization to Value Optimization and Avoid Future Cost Cutting in IT

Robert Naegle, VP Analyst, Gartner

This session will explore Gartner's Cost Management model and discuss how evolving IT cost management efforts to focus on "Value Optimization" over cost optimization will reduce (and even eliminate) reactive calls to cut IT costs. This session will provide a model and tactics to elevate the maturity of IT to focus on value over costs.

Monday, 02 March, 2020 / 02:30 PM - 03:15 PM CET

Refine the Digital Talent Strategy to Win in the Turn

Yuko Adachi, Distinguished VP Analyst, Gartner

What are the turns in the digital talent market that inhibit CIOs from finding and hiring right talents? This session explores significant signs of changing digital talent market and presents action items for CIOs to refine their digital talent strategy in alignment to their context.

Monday, 02 March, 2020 / 03:15 PM - 03:45 PM CET

Refreshment Break

Join us for refreshments in a brief break between sessions.

Monday, 02 March, 2020 / 03:45 PM - 05:15 PM CET

Enterprise Fitness Workshop: The Art of the One-Page Strategy

Ian Cox, Sr Director Analyst, Gartner

Developing a strategy has gotten easier over the past few years with 15 pages replacing hundreds. But even 15 pages can be 14, too many, when trying to communicate how business success is enabled by information and technology (I&T). There is a science in developing an IT strategy, and there is an art. This session explores the art of strategic planning, helping attendees find their enterprise story to achieve business success.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, 02 March, 2020 / 03:45 PM - 05:15 PM CET

Enterprise Fitness Workshop: Optimize Risk, Cost, and Value to Prioritize Investments

Tom Scholtz, Distinguished VP Analyst, Gartner

CIOs should optimize risk, value, and cost in a business context through the lens of key stakeholder needs. This will strengthen business cases, funding requests, committee reviews, and board reporting to support the achievement of business outcomes. This workshop introduces the Gartner Risk Optimization Model and we will share pertinent technology risk examples.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, 02 March, 2020 / 03:45 PM - 05:15 PM CET

Enterprise Fitness Workshop: Building a Transformation Ready Workforce

Alicia Mullery, Sr Director, Advisory, Gartner

Talent continues to be one of the biggest risks for digital transformation success, as organizations struggle to fill critical digital roles and build a change ready mindset in the workforce. This workshop will highlight the importance of diverse learning experiences to attract, develop and retain digitally dexterous talent, and help you build and communicate a strategy to drive digital dexterity through experiential learning.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, 02 March, 2020 / 03:45 PM - 05:15 PM CET

Enterprise Fitness Workshop: Migrating from Projects to Products

Jaime Capella, Distinguished VP, Advisory, Gartner

To drive greater agility, efficiency and responsiveness, CIOs are organizing a growing share of the work of IT around product management- small teams with end-to-end accountability across plan/build/run to delivery specific business outcomes. This workshop will help CIOs prepare for critical CEO/CFO/executive leadership conversations at key stages in the journey from launching the first IT product teams, to scaling product management across the enterprise.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, 02 March, 2020 / 03:45 PM - 05:15 PM CET

Enterprise Fitness Workshop: Accelerating Your Digital Journey

Hung LeHong, Distinguished VP Analyst, Gartner

This workshop helps CIOs better craft and communicate their digital business strategies. We'll start by ensuring that you have the right digital ambition/scope and metrics. We'll review the components that are often part of a comprehensive digital journey. You'll have a chance to learn from Gartner experts and discuss these areas with your peers during the session.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Monday, 02 March, 2020 / 05:15 PM - 07:15 PM CET

Welcome Reception

A great way to start your CIO Leadership Forum experience. Meet your fellow CIO Peers at this informal Welcome Reception to relax and unwind after the day's sessions. Refreshments will be served.

Tuesday, 03 March, 2020 / 07:00 AM - 07:00 PM CET

Conference Registration, Information and Concierge Hours

Registration, Information and Concierge hours for the day. Visit the Gartner Conference Concierge team to help you create a custom agenda and schedule meetings.

Tuesday, 03 March, 2020 / 07:30 AM - 08:30 AM CET

Early Bird Roundtable: Reinventing Business and Partnering Models in Banking

Anne Romagnoli, VP, Team Manager, Gartner

Markus Elsbroek, Sr Executive Partner, Gartner

In the this roundtable, you will discuss with peers on reinventing business and operating models in banking.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, 03 March, 2020 / 07:30 AM - 08:30 AM CET

Early Bird Roundtable: Transition to Disruptive Strategies in Utilities

Paul Hermans, Executive Partner, Gartner

Jean Wallemacq, Sr Executive Partner, Gartner

In this roundtable you will discuss the transition to disruptive strategies in the utilities sector.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, 03 March, 2020 / 07:30 AM - 08:30 AM CET

Early Bird Roundtable: The State and Business Value of Industrial IoT

Tatiana De Bondt, Executive Partner, Gartner

Peter Nattermann, Sr Executive Partner, Gartner

Industrial IoT strategies in Manufacturing are advancing. Join this Early Bird Session to share your experience and learn from your peers, their IoT implementations and exploitation of data to create business value along the entire manufacturing value chain.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, 03 March, 2020 / 07:30 AM - 08:30 AM CET

Early Bird Roundtable: HR Functional Dialog — How to Best Work With the HR Function for New HR IT Landscapes

Michael Von Uechtritz Und Steinkirch, Sr Executive Partner, Gartner

Matthias Will, Director for Organizational Development, Directorate General for HR Security of the European Commission

Changing business and new work models at commercial enterprises and public sector entities like the European Commission, represented by Matthias Will, Director for Organisational Development at the European Commission, require digitally fully empowered employees. IT and HR support employees by integrating more flexibly and accessible with a future oriented and renewed HR IT Landscape.

In this roundtable you meet other senior Executive and explore how Business and IT jointly capture their business ambitions to improve internal collaboration, communication and furthermore it provided an increased clarity for the future roadmap as means to communicate to employees.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, 03 March, 2020 / 08:30 AM - 09:30 AM CET

Gartner Opening Keynote: Leadership Positioning for CIOs - From Defense to Offense

Daniel Sanchez Reina, Sr Director Analyst, Gartner

CIOs often feel as though they are playing defense and not getting ahead of the game. A CIO may feel they are under unfair political attack, or simply spending too much time in a reactive mode. This can impact a CIO’s brand and strategic positioning in their enterprise, and in the marketplace. This session focuses on practical techniques to help CIOs diplomatically shift from defense to offence, without becoming “offensive”.

Tuesday, 03 March, 2020 / 09:30 AM - 10:00 AM CET

Refreshment Break

Join us for refreshments in a brief break between sessions.

Tuesday, 03 March, 2020 / 10:00 AM - 10:45 AM CET

CEO Concerns 2020: CIO Implications and Actions

Mark Raskino, Distinguished VP Analyst, Gartner

Gartner's 2020 global CEO survey results are shared first at the CIO Forum events. Hear how CEOs are thinking about macrotrends in business and digital change and how that will affect the agenda for CIOs.

Tuesday, 03 March, 2020 / 10:00 AM - 10:45 AM CET

Continuous Learning Time Has Come – How CIOs Can Harness What Is Suddenly Possible

Graham Waller, Distinguished VP Analyst, Gartner

Online learning marketplaces offering just-in-time micro learning and stackable credentials are now abundant. By combining these affordable learning options with coaching and curated experiential learning the closing of critical talent gaps via rapid reskilling is now possible. CIOs are uniquely positioned to accelerate continuous learning within IT and as an enterprise competency.

Tuesday, 03 March, 2020 / 10:00 AM - 10:45 AM CET

Enable Smarter Spending by Effectively Communicating Cost Optimization Efforts

Robert Naegle, VP Analyst, Gartner

When improperly communicated, cost-optimization efforts generate confusion, and can damage a CIO's credibility. By effectively communicating cost-optimization efforts, based on a strategy, plan and delivery approach, CIOs can build enterprise support for smarter spending initiatives, which enables value optimization and improved business outcomes.

Tuesday, 03 March, 2020 / 10:00 AM - 10:45 AM CET

Ask the Expert: Changing Your Culture to Drive Future Industry Vision

Michelle Duerst, VP Analyst, Gartner

In the past 10 years, technology has radically transformed the industry landscape. Industries continue to converge and form partnerships with former competitors. Both internal and external factors demand a change in techniques and approaches, and this session will help focus your organizational vision.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, 03 March, 2020 / 10:00 AM - 10:45 AM CET

Ask the Expert: Creating and Communicating Strategy in a Volatile World

Ian Cox, Sr Director Analyst, Gartner

Creating and communicating a compelling strategy is a perennial challenge for CIOs. Digital business, together with increasing levels of uncertainty and faster rates of change are raising the stakes. Have you been asked to create a strategy, but don’t know where to start? Are you trying to create an I&T strategy when the rest of the business has no clear strategy? Are business needs changing frequently? Are you trying to get buy-in and commitment for your strategy? This interactive session will address these and other common challenges that CIOs face when creating and communicating strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, 03 March, 2020 / 10:00 AM - 10:45 AM CET

Meetup: Accelerating your Digital Journey

Join this Meetup to connect with CIOs across various industries who are interested in networking with their peers to around the Accelerating your Digital Journey. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Tuesday, 03 March, 2020 / 10:45 AM - 11:15 AM CET

Refreshment Break

Join us for refreshments in a brief break between sessions.

Tuesday, 03 March, 2020 / 11:00 AM - 12:30 PM CET

Workshop: Evolving Into Your Digital I&T Operating Model

Reidar Hauge, Executive Partner, Gartner

Sampsa Korhonen, Executive Partner, Gartner

In this workshop, you will use Gartner’s I&T Operating Model Framework to understand and prioritize specific changes IT organizations need to make to ensure they are prepared to support their enterprise’s digital ambitions. This session will feature examples from peer organizations who have made significant operating model changes in response to transformational demands.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, 03 March, 2020 / 11:00 AM - 12:30 PM CET

Workshop: Tips, Tricks and Best Practices for New CIOs

Markus Tresch, VP, Team Manager, Gartner

Thomas Schellenberg, VP, Executive Partner, Gartner

Are you a new CIO to either the role or an organization? Are you looking for tips, tricks and insights to successfully navigate a new environment? This workshop is designed to aid new CIOs in successfully assessing their environment and building solid business relationships.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, 03 March, 2020 / 11:15 AM - 12:00 PM CET

Remaster Your Personal Brand in Times of Transition

Darren Topham, Sr Director Analyst, Gartner

CIOs who fail to manage their personal brand will be defined by others — and they may not like it! Transitions such as a new business strategy, a promotion or move to a new enterprise, are key moments to evaluate brand “fitness for purpose.” This session provides simple practical tools to allow CIOs to take control of their brand in times of transition.

Tuesday, 03 March, 2020 / 11:15 AM - 12:00 PM CET

The Everything Customer

Hung LeHong, Distinguished VP Analyst, Gartner

Digital has created a customer who wants everything ... and sometimes their demands are conflicting - wanting strict data privacy, but also wanting your company to provide a personalized experience. Technology has everything to do with keeping this new generation customer happy. Find out how to develop the technology foundation to serve the Everything Customer.

Tuesday, 03 March, 2020 / 11:15 AM - 12:00 PM CET

The Future of Technology Leadership

Jaime Capella, Distinguished VP, Advisory, Gartner

As senior leaders outside of IT become more digitally dexterous, the CIO’s role is transformed, and IT’s delivery responsibilities decrease. Technology leadership becomes a distributed C-suite responsibility. Senior leaders outside of IT increasingly hire their own technology talent and actively shape digital strategy, test and scale digital business ideas and manage digital P&Ls. Join this session to hear how management of the digital foundations, including cross-cutting platforms, integration and talent coordination, will become a key focus of CIO.

Tuesday, 03 March, 2020 / 11:15 AM - 12:00 PM CET

Ask the Expert: Debugging Your Strategic Digital Business Transformation

Mark Raskino, Distinguished VP Analyst, Gartner

Strategic digital business transformation journeys start full of hopeful aspiration, but can quickly end up like a slow train to nowhere.
If yours has slowed, sidelined or halted... if it is going round in circles or it never got out of the station - we can help.
Get your questions answered and your transformation back on the rails.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, 03 March, 2020 / 11:15 AM - 12:00 PM CET

Ask the Expert: How to Overcome Transformation Fatigue

Remi Gulzar, Sr Director Analyst, Gartner

Many enterprises have been transforming for several years now. All that change can be exhausting: Associates often feel overwhelmed, dispirited, or even betrayed by so much change. If this sounds like you or your team, join this session to learn tactics for overcoming fatigue in your change efforts. The aim of this session is pragmatic, for you to leave with ideas you can implement immediately.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, 03 March, 2020 / 11:15 AM - 12:00 PM CET

Meetup: Migrating from Projects to Products

Join this Meetup to connect with CIOs across various industries who are interested in networking with their peers to around the Migrating from Projects to Products. Meetups are networking sessions that allow you to connect with a small group of peers, without Gartner facilitation, in the spirit of solving business problems together. Please make every effort to attend your Meetup as your peers will be looking forward to meeting with you.

Tuesday, 03 March, 2020 / 12:00 PM - 01:30 PM CET

Networking Lunch

Join other attendees for lunch and take advantage of the opportunity to network and catch up on the day's activities so far.

Tuesday, 03 March, 2020 / 12:05 PM - 01:05 PM CET

Global Enterprise Executive Experience Lunch

Graham Waller, Distinguished VP Analyst, Gartner

Join your CIO peers from global and large enterprises for an exclusive lunch at CIO Leadership Forum for an opportunity for discussion and networking.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, 03 March, 2020 / 01:15 PM - 02:15 PM CET

Roundtable: The Impact of Digital Products on the Operating Model (Exclusive to Midsize Enterprise Attendees)

Roger Caleya, Sr Director Analyst, Gartner

In this session we will discuss the pragmatic challenges to operations, budgeting and operating model of the move to a product based organisation in midsize enterprises.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, 03 March, 2020 / 01:30 PM - 02:15 PM CET

CIO Story Session: OMV´s Digital Journey — OMV´s Path Towards Digital Leadership Built on a Strong Digital Core and Ambidextrous Organization

Markus Berghofer, Vice President Digital Excellence, OMV Upstream

Bernhard Beyer, Vice President Downstream IT & Business Consulting, OMV

OMV´s Digital Journey summarizes OMV Group´s digital ambition towards “digital leadership in core areas” and the roadmap for achieving those. ÓMV´s IT Organization is transforming towards an international integrator and innovator to drive the digital journey through common platforms to break down silos and eliminate technical debt, while ensuring integrity of group-wide IT assets, IT operations in compliance with information security standards, as well as diligent execution of directives and standards. Furthermore, group wide digital transformation towards a more agile and digitally savvy organization focus, building capabilities and creating change in culture, mind-sets and processes has been initiated

Tuesday, 03 March, 2020 / 01:30 PM - 02:15 PM CET

CIO Story Session: How Digitalization Changes IT’s Role (IT Helps Saving Lives in Healthcare)

Sinanudin Omerhodzic, CIO, Hartmann Group

Digital technologies such as AI and IoT have extended the human capability to offer solutions to challenges. With an increasing availability of data and rapid progress of analytical techniques, it is bringing a paradigm shift to many facets of our lives. In this session we will see: - today's challenges in Healthcare (such as cost pressure, demographical change) and how technology (such as AI, IoT, Predictive analytics, etc.) is being used to resolve them - how digitization is changing the business and IT role in this process - active examples how AI and IoT technologies could optimize production and logistic costs and helps savings lives in healthcare.

Tuesday, 03 March, 2020 / 01:30 PM - 03:00 PM CET

Workshop: Communicating the Business Value of IT

Katja Sjölander, Executive Partner, Gartner

Casper Pedersen, Executive Partner, Gartner

Measuring and communicating business value is essential for IT to move from being considered a cost center to being considered a value center. This session will provide you with guidance and tips to help articulate the business value IT brings to the organization.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, 03 March, 2020 / 01:30 PM - 03:00 PM CET

Workshop: The Art of the One-Page Strategy

Ulrich Kipp, Sr Executive Partner, Gartner

Paul Hermans, Executive Partner, Gartner

Developing a strategy has gotten easier over the past few years with 15 pages replacing hundreds. But even 15 pages can be 14, too many, when trying to communicate how business success is enabled by information and technology (I&T). There is a science in developing an IT strategy, and there is an art. This session explores the art of strategic planning, helping attendees find their enterprise story to achieve business success.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, 03 March, 2020 / 02:30 PM - 03:15 PM CET

How Geopolitics Will Impact the Operations of a Digital Business

Brian Prentice, VP Analyst, Gartner

Geopolitical factors are increasingly forcing digital businesses to operate across balkanized digital societies centered around national/regional ideological narratives. This balkanization spans data and platforms through to customer experience. CIOs will need to be prepared to support the changes required to the structure and operation of a digital business in this emerging environment.

Tuesday, 03 March, 2020 / 02:30 PM - 03:15 PM CET

You Do Not Need a New Organizational Design for Digital Business — You Need a New Operating Model

Simon Mingay, VP Analyst, Gartner

How to organize for digital business" is often high on the CIOs list of questions. Yet, the secret to succeeding is to look beyond organizational structure and align the entire I&T Operating Model to support the digital business agenda. This session will outline some common pitfalls of organizational design and I&T operating models — and how to avoid these by designing the I&T operating model to deliver on the digital business promises.

Tuesday, 03 March, 2020 / 02:30 PM - 03:15 PM CET

Digital Transformation in Government Means Embracing Innovation and Disruption

Arthur Mickoleit, Sr Principal Analyst, Gartner

How mature are governments in creating and delivering public services in the digital age? Self-reported survey data tell a more optimistic story than the data we obtain from maturity assessments. The session will show how successful organizations factor in uncertainty to innovate and modernize public services.

Tuesday, 03 March, 2020 / 03:15 PM - 03:45 PM CET

Refreshment Break

Join us for refreshments in a brief break between sessions.

Tuesday, 03 March, 2020 / 03:30 PM - 04:30 PM CET

Roundtable: Develop the Digital Dexterity of the C-Suite

Thomas Struck, Executive Partner, Gartner

Stephanie Pech, Sr Executive Partner, Gartner

Join this roundtable to learn and share with you peers alternative strategies to enhance literacy of your C-level peers. Share which practical initiatives are you adopting? What is working and what is proving most successful to raise awareness and engagement of traditional leaders.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, 03 March, 2020 / 03:30 PM - 04:30 PM CET

Roundtable: Reset Your Personal Brand During Times of Transition

Remi Chadel, Executive Partner, Gartner

Yunus Ozdemir, Sr Executive Partner, Gartner

CIOs who fail to manage their personal brand will be defined by others — and they may not like it! Transitions such as a new business strategy, a promotion or move to a new enterprise, are key moments to evaluate brand “fitness for purpose.” In this session we’ll discuss simple practical tools to allow CIOs to take control of their brand in times of transition.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, 03 March, 2020 / 03:45 PM - 04:30 PM CET

Creating Executive Patience for Digital Transformation

Kristin Moyer, Distinguished VP Analyst, Gartner

Executives patience is vital to transformation success. But volatile conditions make it more challenging than ever for executives to invest with patience. Many promising transformation initiatives are cut too soon because it usually takes years to achieve net positive financial results. CIOs should create executive patience to get past three danger points.

Tuesday, 03 March, 2020 / 03:45 PM - 04:30 PM CET

Innovation Idea Selection — Choosing for Success

Darren Topham, Sr Director Analyst, Gartner

CIOs often struggle to identify quality innovation ideas from a wider pool of opportunities that are less likely to succeed, provide value or scale. In this session we provide a three-step approach to the selection of quality innovation opportunities that is more formal, repeatable and efficient.

Tuesday, 03 March, 2020 / 03:45 PM - 04:30 PM CET

Ask the Expert: How Can Continuous Learning Future Proof Your People and Enterprise?

Graham Waller, Distinguished VP Analyst, Gartner

Skill deficits have long been a CIO success barrier and now risen to a CEO strategy delivery concern too. To help close the gap leaders can harness what is suddenly possible in upskilling at speed and scale. CIOs are uniquely positioned to accelerate the journey to a modern continuous learning organizational capability. This interaction session will explore the following questions: Why is continuous learning a digital-era imperative (now)? What has changed to enable affordable more rapid reskilling outcomes? How can CIOs jump-start or accelerate a continuous learning journey for their enterprise?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, 03 March, 2020 / 03:45 PM - 04:30 PM CET

Ask the Expert: Moving Beyond Reactive IT Cost Cutting to Change the Cost Conversation and Add Business Value

Robert Naegle, VP Analyst, Gartner

Too many organizations get caught in the repetitive and reactive cycle of cost cutting. To increase IT business value CIO's must lead the way out of this destructive cycle. In this ask the expert session, we will discuss the following questions:
- What should I do when cost cutting is required?
- Where do I start? What are the proven best practices?
- How do I escape the destructive cycle of reactive cost cutting?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Tuesday, 03 March, 2020 / 04:45 PM - 05:30 PM CET

Guest Keynote: Increasing Your Executive Presence - How to Boost Your Personal Credibility and Standing so That Others Listen to You

Rob Geraghty, Executive Coach, Expert in Influence and Presenting

In order to be a trusted adviser of the C-Suite you need to have strong Executive Presence. This session will give you tangible tools and techniques to help you boost your standing with your peers, CEO and Board. Rob will share the key elements that will help you to increase your impact and presence when you are communicating at a senior level. Armed with these tools, you’ll become far more influential and respected by those around you.

Tuesday, 03 March, 2020 / 05:30 PM - 06:30 PM CET

Boats Depart to Gala Dinner at Het Scheepvaartmuseum

Boats will be departing from the Okura dock to the Het Scheepvaartmuseum Museum right after the keynote ends at 17:30. Please ensure you are wearing your name badge.

Tuesday, 03 March, 2020 / 06:00 PM - 07:00 PM CET

Pre-Dinner Reception

On arrival at the museum, please join us for the pre-dinner drinks to relax and unwind after the day's sessions, then find a seat at the Gala Dinner commencing at 19:00. The dress code for the evening is smart/casual. Please ensure you are wearing your name badge.

Tuesday, 03 March, 2020 / 07:00 PM - 09:30 PM CET

Gala Dinner Featuring Special Guest Speaker - Magnus Lindkvist

Magnus Lindkvist, Trend Spotter and Futurist,

Creative Power - Who We Are Becoming:

Technology often monopolizes discussions about the future - from marketing automation tools to job-stealing robots and self-driving cars. Futurologist Magnus Lindkvist will broaden tomorrow’s horizon to incorporate bigger changes - in the world and, more importantly, in us. Furthermore, he will introduce the concept of Creative Power*, arguably one of the most important skillsets in the 21st century. His rollercoaster presentation will take us from the invention of matches to the making of A-ha’s seminal hit Take on Me.

*based on his book to be published in 2021

Tuesday, 03 March, 2020 / 09:15 PM - 10:00 PM CET

Boats Depart to Okura Hotel

Boats will be departing for the Okura Hotel.

Wednesday, 04 March, 2020 / 08:00 AM - 09:00 AM CET

Early Bird Roundtable: Actions Leaders Can Use to Shape Organizational Culture in the Public Sector

Michael Von Uechtritz Und Steinkirch, Sr Executive Partner, Gartner

Anne Barraque-Curie, Sr Executive Partner, Gartner

In this roundtable you will discuss actions leaders can use to shape organizational culture in the public sector.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, 04 March, 2020 / 08:00 AM - 09:00 AM CET

Early Bird Roundtable: Finance Functional Dialog — Use the Language of Finance to Better Communicate

Martin Hoelscher, VP, Team Manager, Gartner

In this roundtable you will discuss with peers on how to use the language of finance to better communicate.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, 04 March, 2020 / 08:00 AM - 09:00 AM CET

Early Bird Roundtable: How AI and ML Will Impact the Transportation & Logistics Industry by 2023

Thomas Struck, Executive Partner, Gartner

Thierry Kuperman Le Bihan, VP, Executive Partner, Gartner

In this roundtable, you will discuss with your peers how AI and ML will impact the transport and logistics industry by 2023. Be prepared to share your experiences, good and bad and the impacts it had on your business model.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, 04 March, 2020 / 08:00 AM - 09:00 AM CET

Early Bird Roundtable: Service Provider Challenges — How to Master Volatile Demands

Thomas Schellenberg, VP, Executive Partner, Gartner

Peter Nattermann, Sr Executive Partner, Gartner

Jointly with your peers you can explore how to determine the best approaches How to master volatile demands in the IT Service Provider world. Caught in the sandwich position between Cloud Providers and Business demands - how do you find your way towards the Cloud Offerings of the Hyperscalers?! Discuss how to define IT services answers and offerings in the world of daily changing customer challenges. Assess service alignment with your customers and communicate strategy to win support for implementation.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, 04 March, 2020 / 08:00 AM - 05:00 PM CET

Conference Registration, Information and Concierge Hours

Registration, Information and Concierge hours for the day. Visit the Gartner Conference Concierge team to help you create a custom agenda and schedule meetings.

Wednesday, 04 March, 2020 / 09:00 AM - 10:00 AM CET

Guest Keynote: Foresight — Future Leadership

John Sanei, Trend & Innovation Specialist, Future Self Academy

It’s essential that we rethink, re-evaluate and redesign the notion of leadership to match the increasing business and organisational complexity facing businesses and employees today. Unlock and adopt the leadership mindset a future shaper, a bold creator and a forever learner.

Key insights:

* Differentiate between management and leadership
* Understand the future leadership traits for winning
* Shift your organisation’s behaviour to become future ready

Wednesday, 04 March, 2020 / 10:00 AM - 10:30 AM CET

Refreshment Break

Join us for refreshments in a brief break between sessions.

Wednesday, 04 March, 2020 / 10:15 AM - 11:15 AM CET

Roundtable: Postmodern ERP in Europe

Philippe Le Cerf, Executive Partner, Gartner

Eric Lafarge, Sr Executive Partner, Gartner

Postmodern ERP strategies are advancing. Join this roundtable to share your experience and learn from your peers who implemented a cloud based and loosely coupled Postmodern ERP strategy

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, 04 March, 2020 / 10:30 AM - 11:15 AM CET

Gain (or Regain) Executive Committee Influence by Fulfilling 3 CEO Expectations

Daniel Sanchez Reina, Sr Director Analyst, Gartner

Gaining influence can be a long journey. Losing influence is a short one, especially when it is only based on the perception about your performance. Apply three specific actions to reinforce and/or accelerate your influence upon the top management of the company.

Wednesday, 04 March, 2020 / 10:30 AM - 11:15 AM CET

The Leading Trends in Digital Experience — 2020

Brian Prentice, VP Analyst, Gartner

This session will explore new technologies, emerging design practices, advances in organization structure and staffing dynamics that are leading to breakthroughs in the way people experience digital technology.

Wednesday, 04 March, 2020 / 10:30 AM - 11:15 AM CET

CIO Resolutions 2020

Mark Raskino, Distinguished VP Analyst, Gartner

Every year Gartner offers a set of new year's resolutions - ideas for tactics that CIOs can use to improve their personal performance in a job with ever changing expectations. These pragmatic tips and contemporary job hacks are sifted from the thousands of interactions our analysts have with CIOs.

Wednesday, 04 March, 2020 / 10:30 AM - 11:15 AM CET

Ask the Expert: How to Drive Digital Transformation Applying Product Management in a Midsize Enterprise

Roger Caleya, Sr Director Analyst, Gartner

Midsize enterprise IT teams struggle to apply product management, which can hinder their delivery of digital transformation. MSE CIOs can benefit from a product management approach by using a hybrid model that focuses on a few products combined with flexible product teams.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, 04 March, 2020 / 10:30 AM - 11:15 AM CET

Ask the Expert: What's the Real Value of Blockchain for Financial Services Executives?

Christophe Uzureau, VP Analyst, Gartner

Blockchain enables decentralization of governance and economic models as well as technology operations. For most FSPs' executives, in the business of financial intermediation, this is highly problematic. As a result, there is tendency to implement the wrong blockchain solutions to the wrong problems. In this session, we will review the progress made in the financial services industry and where you should prioritize blockchain investments.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, 04 March, 2020 / 10:30 AM - 12:00 PM CET

Workshop: Scale Digital Agenda by Linking IT Operating Model to Business and IT Capabilities

Nikolaus Bubner, Sr Executive Partner, Gartner

Peter Nattermann, Sr Executive Partner, Gartner

As we are entering the third era of IT where Information and Technology are becoming the core of all companies’ products, I&T is no longer only IT’s responsibility. The challenge for many CIOs is to engage the other CxOs in this transformation. Focus on business capabilities is one way of engaging the leadership and improving the maturity of the I&T Operating Model. (Limited capacity, arrive early to guarantee your place)

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, 04 March, 2020 / 10:30 AM - 12:00 PM CET

Workshop: Spend Optimization — How Do We Fund Our Future?

Guido Repaci, Sr Executive Partner, Gartner

Alessia Marra, Executive Partner, Gartner

How do we align the maturity of our IT strategy, IT operating model and IT financial management characteristics to spend optimization to ensure we have funding for digital business and the ContinuousNext?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, 04 March, 2020 / 11:30 AM - 12:00 PM CET

Five Ways Social Responsibility Creates Corporate Sustainability

Michelle Duerst, VP Analyst, Gartner

Sustainability efforts are not limited to the climate, but can impact corporate viability. This session will examine real-world examples across industries with five take-away lessons that CIOs can use to make a difference.

Wednesday, 04 March, 2020 / 11:30 AM - 12:15 PM CET

Drive Success of Your Technical Leadership With Gartner’s Technical Professionals Research

Mindy Cancila, Managing Vice President, Gartner

It’s critical for the technical leadership teams to deliver projects correctly every time. Come learn how Gartner's Technical Professionals Research and Experts provide how-to guidance to enable your technical teams to accelerate and ensure optimal technical strategy and implementation. Leverage Gartner's technical guidance for your teams to build the right architectures, conduct in-depth technical product evaluations, and design successful implementation plans.

Wednesday, 04 March, 2020 / 11:30 AM - 12:15 PM CET

You Do Not Need a New Organizational Design for Digital Business — You Need a New Operating Model (Repeat)

Simon Mingay, VP Analyst, Gartner

How to organize for digital business" is often high on the CIOs list of questions. Yet, the secret to succeeding is to look beyond organizational structure and align the entire I&T Operating Model to support the digital business agenda. This session will outline some common pitfalls of organizational design and I&T operating models — and how to avoid these by designing the I&T operating model to deliver on the digital business promises.

Wednesday, 04 March, 2020 / 12:00 PM - 01:00 PM CET

Global Enterprise Executive Experience Lunch

Hung LeHong, Distinguished VP Analyst, Gartner

Join your CIO peers from global and large enterprises for an exclusive lunch at CIO Leadership Forum for an opportunity for discussion and networking.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, 04 March, 2020 / 12:00 PM - 01:15 PM CET

Networking Lunch

Join other attendees for lunch and take advantage of the opportunity to network and catch up on the day's activities so far.

Wednesday, 04 March, 2020 / 01:00 PM - 02:00 PM CET

Roundtable: Secrets of Success to Data-Driven Digital Business

Tatiana De Bondt, Executive Partner, Gartner

Nikolaus Bubner, Sr Executive Partner, Gartner

Digital business requires organizations to make data pervasive by design and by deed as the basis for “the way we do things here.” This roundtable session will provide opportunity to meet with your peers and explore such topics as: How to balance “doing things right” and “doing the right things”? How to set the leadership agenda for both “doing” and “thinking” (with the former providing the basis for the latter)? How to ensure that stakeholders are willing and able to participate in the change to becoming data-driven?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, 04 March, 2020 / 01:00 PM - 02:00 PM CET

Roundtable: Public Sector and Government — How IT Can Drive Positive Change

Rudolf Van Der Woude, Executive Partner, Gartner

Michael Von Uechtritz Und Steinkirch, Sr Executive Partner, Gartner

Strategic IT change should only be created and delivered with the support and collaboration with the business (mixed teams, product based). Join this roundtable to meet other public sector peer CIOs and explore how IT is driving continuous changes in their organizations in ways that support organizational values and the public good, what challenges remain and the CIO’s important role in leading from the front.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, 04 March, 2020 / 01:00 PM - 04:00 PM CET

Research Discussion: From Shadow IT to Distributed Fusion Teams: The New Model for Digital Delivery? (Repeat)

Jaime Capella, Distinguished VP, Advisory, Gartner

To meet the speed and agility demands of digital business, CIOs are transforming their IT departments and shifting a growing share of IT work from projects to products. At the same time, growth in business-led IT has expanded the span of employees across the enterprise who are responsible for technology initiatives. This more distributed model has created challenges for CIOs for maintaining governance and accountability. In this research discussion, exclusive for CIOs, we will review real-world case studies and practical tools to address the following CIO questions:
(1) How are CIOs managing the transition to a distributed model of digital delivery?
(2) What are the most effective ways CIOs can organize technology capabilities in a distributed model?
(3) How do you establish responsive and reliable governance for distributed teams?

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, 04 March, 2020 / 01:15 PM - 02:00 PM CET

Leadership Biases: The Real Challenge of Culture Change

Yuko Adachi, Distinguished VP Analyst, Gartner

Culture has become a scapegoat for not achieving digital ambitions. CIOs and IT leaders must stop blaming culture, recognizing that their own biases are clouding their understanding of what is truly holding the organization back. Remedy yourself to break through the real barriers.

Wednesday, 04 March, 2020 / 01:15 PM - 02:00 PM CET

Design Thinking Is the Top C-Suite Cognitive Skill: Are You Ready to Deliver?

Brian Prentice, VP Analyst, Gartner

Gartner surveys of the needed cognitive and social skills C-suite leaders need to succeed indicate design thinking as the number one and fastest growing competency. CIOs must learn and apply design thinking as a solution process and an IT delivery capability. Learn the essentials in this presentation.

Wednesday, 04 March, 2020 / 01:15 PM - 02:00 PM CET

Show, Nudge and Augment Customers to Engage in New Societal Ecosystems

Laurie Shotton, VP Analyst, Gartner

Establishing a future vision for your industry and organisation is challenging. But new unconstrained thinking on how emerging technologies will engage customers and change they way they live their lives, starts to address that challenge. This session focuses on why customers engage in ecosystems, the new customer propositions that can evolve and the business and technology actors that will bring these ecosystems to life.

Wednesday, 04 March, 2020 / 01:15 PM - 02:45 PM CET

Workshop: The Art of the One-Page Strategy (Repeat)

Ulrich Kipp, Sr Executive Partner, Gartner

Paul Hermans, Executive Partner, Gartner

Developing a strategy has gotten easier over the past few years with 15 pages replacing hundreds. But even 15 pages can be 14, too many, when trying to communicate how business success is enabled by information and technology (I&T). There is a science in developing an IT strategy, and there is an art. This session explores the art of strategic planning, helping attendees find their enterprise story to achieve business success.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, 04 March, 2020 / 02:15 PM - 03:00 PM CET

The Future of Business: Decentralized Funding and Consumption Models

Christophe Uzureau, VP Analyst, Gartner

Traditional funding models for business have been based on well-worn and accepted capital markets practices and accounting models. Those models are now barely fit for purpose. New consumption patterns and value systems are forcing businesses to adapt their engagement, product and financing models to reflect new demand dynamics. If you don’t align the emerging consumption models with your funding models, not only you will miss an important opportunity, but more powerful, centralized actors and ecosystems will take control over your digital transformation. To succeed and support the new digital economic models, you will need to embrace new forms of value, asset deconstruction and the decentralization of finance.

Wednesday, 04 March, 2020 / 02:15 PM - 03:00 PM CET

Reaching Your TechQuilibrium: How Traditional Companies Can Become Technology Companies

Mark Raskino, Distinguished VP Analyst, Gartner

In the digital age, many enterprises have the aspirations to become a "technology" company. But will they really? Gartner believes that every enterprise has an equilibrium point between being a traditional and digital company. It's not as easy as digitalizing your operations, experiences, and products/services. Come find out what it takes to be as digital as you can be and reach your TechQuilibrium.

Wednesday, 04 March, 2020 / 02:15 PM - 03:00 PM CET

Ask the Expert: Assessing Digital Government Maturity to Prepare for Transformation

Arthur Mickoleit, Sr Principal Analyst, Gartner

Gartner's digital government maturity assessment highlights critical success factors for innovation and transformation. This session is an opportunity to discuss how the maturity model can help shape the digital agenda and increase the readiness of public sector organizations to absorb change.

Please Note: based on availability and eligibility you may sign-up for this session via Conference Navigator after you register for this conference.

Wednesday, 04 March, 2020 / 02:15 PM - 03:00 PM CET

Pandemic Preparedness Briefing

Tom Scholtz, Distinguished VP Analyst, Gartner

Pandemics aren’t your usual business disruption. They require an extra set of activities that span across all business operations. CIOs should work with security and risk management leaders to develop a checklist of advice to ensure they have as complete a pandemic preparedness plan as possible.

Wednesday, 04 March, 2020 / 03:00 PM - 03:30 PM CET

Refreshment Break

Join us for refreshments in a brief break between sessions.

Wednesday, 04 March, 2020 / 03:30 PM - 04:00 PM CET

Identifying the "Products" for your Product Delivery Model

Darren Topham, Sr Director Analyst, Gartner

Terms like Product, Platform and Service have taken on subtly new and different meanings as product-based operating models emerge. This session will help CIOs to define these terms for their organizations and help them in identifying their own Product Delivery Model Portfolio.

Wednesday, 04 March, 2020 / 03:30 PM - 04:00 PM CET

Myths and Realities of Changing Culture

Daniel Sanchez Reina, Sr Director Analyst, Gartner

Your digital strategy requires that the culture of your organization, if not the entire company, changes. But the myths of culture change can hold back progress. Grasp the realities of changing culture to lead true change in your organization. Changing culture is possible!

Wednesday, 04 March, 2020 / 03:30 PM - 04:00 PM CET

Strategy in a Volatile World: Practical Examples of Adaptive Strategy in Action

Ian Cox, Sr Director Analyst, Gartner

Adaptive strategy is key to navigating the rapidly changing and uncertain world. Leading enterprises are responding by adopting an adaptive strategy approach, which enables them to respond quickly to new threats and opportunities. This session will explore a series of case studies from organizations that are already using adaptive strategy to succeed in a volatile world.

Wednesday, 04 March, 2020 / 04:15 PM - 05:00 PM CET

Gartner Closing Keynote: Turning Uncertainty Into Opportunity

Kristin Moyer, Distinguished VP Analyst, Gartner

From 2020 to 2030, CIO significance will depend on digital transformation success. But there's so much uncertainty and no one knows exactly what will happen next. Fear, complacency and apathy create natural reactions: wait and hold. Three megatrends provide both opportunities and threats to CIO and organizational success: climate change, China and Centennials. CIOs can turn uncertainty into opportunity by mastering these megatrends with emerging technologies.

Want to stay informed?

Get conference email updates.
Contact Information

All fields are required.

  • Step 2 of 2