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Agenda / Topic

Monday, March 07, 2022 / 02:00 PM - 02:30 PM CET

(08:00 AM - 08:30 AM EST)

Driving Action on Emerging Risks: From Problem Precision to Solution Options

Zachary Ginsburg, Director, Research, Gartner

The COVID-19 era’s sudden and seismic risk impacts demonstrated companies’ need to better prepare for emerging risks before they hit. Backward and inwardly-focused, traditional risk management approaches leave companies ill-prepared to identify, assess, and communicate the potential effects of complex emerging risks, such as those relating to digital acceleration, operational disruptions and market volatility. This session will share Gartner’s latest Emerging Risks benchmarking and teach practical steps CIOs can take to help their organizations better identify, prioritize, and act on emerging risks today.

Tuesday, March 08, 2022 / 02:45 PM - 03:45 PM CET

(08:45 AM - 09:45 AM EST)

Workshop: Be Prepared for Ransomware by Optimizing Your Investment Posture Now

If you’re ever in a position to consider whether to pay a ransom, you’ve already lost. There are investments you should be making today to ensure you never have to make that decision. Stop fearing ransomware and start fearing your lack of investment to be ready for ransomware. In this workshop, participants will use the Gartner Risk Optimization Model for evaluating investment decisions related to ransomware and develop approaches specific to their organization. The model can be used across a variety of use cases.

Tuesday, March 08, 2022 / 02:45 PM - 03:45 PM CET

(08:45 AM - 09:45 AM EST)

Workshop: Be Prepared for Ransomware by Optimizing Your Investment Posture Now

If you’re ever in a position to consider whether to pay a ransom, you’ve already lost. There are investments you should be making today to ensure you never have to make that decision. Stop fearing ransomware and start fearing your lack of investment to be ready for ransomware. In this workshop, participants will use the Gartner Risk Optimization Model for evaluating investment decisions related to ransomware and develop approaches specific to their organization. The model can be used across a variety of use cases.

Monday, March 07, 2022 / 12:00 PM - 12:30 PM CET

(06:00 AM - 06:30 AM EST)

The Role of the CIO in the Enterprise Sustainability and ESG Programs

Simon Mingay, VP Analyst, Gartner

ESG and environmental sustainability are increasingly strategic initiatives for the enterprise. CIOs and the IT organization have an important role to play in helping the enterprise achieve its objectives. We will describe that role and what CIOs need to do to be effective.

Monday, March 07, 2022 / 02:45 PM - 03:45 PM CET

(08:45 AM - 09:45 AM EST)

Workshop: Diversity, Equity & Inclusion — Mistakes, Solutions and Understanding

Despite DEI surging as an organizational priority, CIOs struggle to make it work for IT, demotivating employees, and missing better business outcomes as a result. CIOs should evolve DEI by avoiding common mistakes to gain a competitive advantage for IT and the enterprise.

Tuesday, March 08, 2022 / 02:45 PM - 03:30 PM CET

(08:45 AM - 09:30 AM EST)

Roundtable: Lessons Learned in Implementing DEI Programs

Do you have a sustainable DEI Program? Come ready to: 1) discuss challenges, hurdles and constraints to implementing your program; 2) share lessons learned which others will benefit from; and 3) identify best practices which you can readily apply in your organization.

Monday, March 07, 2022 / 12:45 PM - 01:30 PM CET

(06:45 AM - 07:30 AM EST)

Roundtable: Lessons Learned in Expanding Your Role to Achieve Digital Business/Mission Success

Have you made the transition from an IT technical leader to a business/leadership executive who leads the use of technology to achieve business/mission value? Come ready to: 1) discuss challenges, hurdles and barriers to expanding your role as an executive leader; 2) share lessons learned which others will benefit from; and 3) identify best practices which you can readily apply in your current situation.

Monday, March 07, 2022 / 12:45 PM - 01:30 PM CET

(06:45 AM - 07:30 AM EST)

Roundtable: Lessons Learned in Overcoming Barriers to Digital Transformation

How is your digital transformation journey progressing? Come ready to: 1) discuss challenges, hurdles and barriers to executing your digital transformation strategy; 2) share learned which others will benefit from; and 3) identify best practices which you can readily apply in your organization.

Monday, March 07, 2022 / 02:00 PM - 03:45 PM CET

(08:00 AM - 09:45 AM EST)

Research Discussion: The Strategic CIO: Orchestrator and Engineer of Democratized Digital Delivery

Jaime Capella, Distinguished VP, Research, Gartner

Alicia Mullery, VP, Research, Gartner

Many organizations are moving to more democratized digital delivery. In this model, CIOs are focused on engineering platforms to support the work of technologists in IT. They must also orchestrate delivery in new ways that take business technologists and fusion teams into account. In this interactive research discussion, we'll use examples from progressive CIOs to help you structure the management of platforms.

Monday, March 07, 2022 / 02:45 PM - 03:30 PM CET

(08:45 AM - 09:30 AM EST)

Ask the Expert: How to Leverage Digital Business Models

Hung LeHong, Distinguished VP Analyst, Gartner

Bring your questions about digital business models to this interactive session and learn from those posed by your peers. Together we’ll discuss how to leverage innovative business models that drive revenue, enhance customer experience and increase profits.

Monday, March 07, 2022 / 02:45 PM - 03:45 PM CET

(08:45 AM - 09:45 AM EST)

Workshop: Accelerate Your Digital Innovation With an Innovation Network Ecosystem

Learn the best practices of developing an innovation network ecosystem that leverages your business ecosystem, consumers and open sources for innovation. Best practices will include examples from the 50 or more innovation centers within health and healthcare organizations around the globe. These innovation centers have been responsible for the creation of dozens of unicorn startups, medical breakthroughs and the digital transformation of healthcare.

Tuesday, March 08, 2022 / 12:00 PM - 12:30 PM CET

(06:00 AM - 06:30 AM EST)

Digital Ecosystems in Practice: How Leading CIOs Co-Create New Capabilities

Alicia Mullery, VP, Research, Gartner

Founding or joining a digital business ecosystem can be a more efficient way to drive digital business goals, but ecosystem success requires a transformation in traditional ways of managing external partners. Join this session to learn how to set up ecosystem relationships around outcomes, not SLAs, and how to empower customers and partners to co-create digital capabilities with you. This session will feature case studies from Land o Lakes, Datev, and other leading CIOs.

Tuesday, March 08, 2022 / 12:00 PM - 12:30 PM CET

(06:00 AM - 06:30 AM EST)

What Digital Leaders Do Differently: Insights From Digital Execution Scorecard Data

Cesar Lozada, Sr Principal Analyst, Gartner

As digital leaders leverage technology platforms, and influence their enterprise digital operating models, patterns have emerged that show how these impact their strategic digital priorities. Insights from Gartner's Digital Execution Scorecard shows how digital leaders can execute on their digital and business capabilities when compared to enterprises that have foundational digital organizations.

Tuesday, March 08, 2022 / 02:00 PM - 03:45 PM CET

(08:00 AM - 09:45 AM EST)

Research Discussion: Overcome Three Common Barriers to Product Management Success (Exclusive to Midsize Enterprises)

The transition to product management and product teams is complex in resource-constrained midsize enterprises. Join this interactive discussion to learn how to overcome the most common failure points to sustained product management success. We will review best practices from other midsize enterprises and encourage peer discussion.

Tuesday, March 08, 2022 / 02:45 PM - 03:30 PM CET

(08:45 AM - 09:30 AM EST)

Ask the Expert: How Becoming Composable Drives Business Resilience and Growth

Yefim Natis, Distinguished VP Analyst, Gartner

Bring your questions about business agility and resilience and the changes needed to make your enterprise more “composable” to this interactive session and learn from those posed by your peers. Together we’ll discuss the benefits and challenges of achieving business composability to enable our enterprises to succeed in our times of persistent uncertainty.

Monday, March 07, 2022 / 02:45 PM - 03:45 PM CET

(08:45 AM - 09:45 AM EST)

Workshop: Accelerate Your Digital Innovation With an Innovation Network Ecosystem

Learn the best practices of developing an innovation network ecosystem that leverages your business ecosystem, consumers and open sources for innovation. Best practices will include examples from the 50 or more innovation centers within health and healthcare organizations around the globe. These innovation centers have been responsible for the creation of dozens of unicorn startups, medical breakthroughs and the digital transformation of healthcare.

Tuesday, March 08, 2022 / 12:00 PM - 12:30 PM CET

(06:00 AM - 06:30 AM EST)

Digital Ecosystems in Practice: How Leading CIOs Co-Create New Capabilities

Alicia Mullery, VP, Research, Gartner

Founding or joining a digital business ecosystem can be a more efficient way to drive digital business goals, but ecosystem success requires a transformation in traditional ways of managing external partners. Join this session to learn how to set up ecosystem relationships around outcomes, not SLAs, and how to empower customers and partners to co-create digital capabilities with you. This session will feature case studies from Land o Lakes, Datev, and other leading CIOs.

Tuesday, March 08, 2022 / 12:00 PM - 12:30 PM CET

(06:00 AM - 06:30 AM EST)

Talent Beyond Your Teams — A Talent Ecosystem Approach

IT talent shortage has consistently been identified as the biggest inhibitor to digital business progress. Contrary to the traditional linear talent recruitment and management approach, CIOs should treat talent as flow assets (networks of capabilities evolving and exchanging value in the flow of work), orchestrate internal talent and leverage external talent through a marketplace/ecosystem approach.

Tuesday, March 08, 2022 / 12:45 PM - 01:30 PM CET

(06:45 AM - 07:30 AM EST)

Ask the Expert: How to Build a Talent Ecosystem

Gabriela Vogel, Sr Director Analyst, Gartner

IT talent shortage has consistently been identified as the biggest inhibitor to digital business progress. Contrary to the traditional linear talent recruitment and management approach, CIOs should focus on enhancing their talent pool. This means, orchestrating internal talent and leverage external talent through a marketplace/ecosystem approach. Be prepared to deconstruct jobs, invest in talent profiles and technology is you want to compete in the war for talent.

Monday, March 07, 2022 / 11:00 AM - 11:45 AM CET

(05:00 AM - 05:45 AM EST)

Gartner Opening Keynote: Activate the Human-Centric Autonomous Future

The only way to solve today’s talent crises, labor shortages and employee burnout is with work design that empowers human adaptability. Intelligent technology must also be unleashed to automate ethically. The future requires workforce autonomy and autonomous systems melded to drive sustainable growth.

Monday, March 07, 2022 / 12:00 PM - 12:30 PM CET

(06:00 AM - 06:30 AM EST)

CEO Concerns 2022: Implications and Actions for CIOs

Kristin Moyer, Distinguished VP Analyst, Gartner

Mark Raskino, Distinguished VP Analyst, Gartner

Gartner's latest global CEO survey research will be revealed here first. Discover key shifts in chief executive officer thinking as they adapt their enterprises to the complexities of the postpandemic era. We'll paint a clear picture, together with specific, prescient actions CIOs can take to stay in lockstep with their business leaders.

Monday, March 07, 2022 / 12:45 PM - 01:30 PM CET

(06:45 AM - 07:30 AM EST)

Roundtable: Lessons Learned in Creating IT Metrics That Matter to Executive Leadership

Do your IT metrics communicate how IT is enabling critical business/mission outcome success? Come ready to: 1) discuss challenges, hurdles and barriers to creating IT metrics which matter to executive leadership; 2) share lessons learned which others will benefit from; and 3) identify best practices which you can readily apply in your organization.

Monday, March 07, 2022 / 12:45 PM - 01:30 PM CET

(06:45 AM - 07:30 AM EST)

Roundtable: Lessons Learned in Expanding Your Role to Achieve Digital Business/Mission Success

Have you made the transition from an IT technical leader to a business/leadership executive who leads the use of technology to achieve business/mission value? Come ready to: 1) discuss challenges, hurdles and barriers to expanding your role as an executive leader; 2) share lessons learned which others will benefit from; and 3) identify best practices which you can readily apply in your current situation.

Monday, March 07, 2022 / 12:45 PM - 01:30 PM CET

(06:45 AM - 07:30 AM EST)

Ask the Expert: Why Today’s Disruptions Require CIOs to Rethink How Their Managers Work

Christie Struckman, VP Analyst, Gartner

The emerging trends of agile ways of working, hybrid work, product management, AI augmentation and automation and the decreasing half-life of skills have implications for the work of middle managers. The popular messages that middle managers will not be needed in the near future are inaccurate. Following a brief presentation from Christie Struckman, we’ll discuss the most relevant trends impacting the way CIOs should think about middle management, how to redesign the work of middle managers in the Future of Work, and how to retain great middle managers. Bring your questions to this interactive session and learn from those posed by your peers!

Monday, March 07, 2022 / 02:00 PM - 03:45 PM CET

(08:00 AM - 09:45 AM EST)

Research Discussion: The Strategic CIO: Orchestrator and Engineer of Democratized Digital Delivery

Jaime Capella, Distinguished VP, Research, Gartner

Alicia Mullery, VP, Research, Gartner

Many organizations are moving to more democratized digital delivery. In this model, CIOs are focused on engineering platforms to support the work of technologists in IT. They must also orchestrate delivery in new ways that take business technologists and fusion teams into account. In this interactive research discussion, we'll use examples from progressive CIOs to help you structure the management of platforms.

Monday, March 07, 2022 / 02:45 PM - 03:30 PM CET

(08:45 AM - 09:30 AM EST)

Roundtable: Leverage Every Touchpoint to Build the Right Brand for IT (Exclusive to Midsize Enterprise Attendees)

Roger Caleya, Sr Director Analyst, Gartner

The multiple interactions between stakeholders and IT constantly shape IT’s brand. To upgrade the perception of IT to that of a business value enabler, CIOs must take advantage of all these touchpoints to form the right perception. Learn how to identify and leverage the different IT touchpoints to effectively convey the business value of IT.

Monday, March 07, 2022 / 02:45 PM - 03:45 PM CET

(08:45 AM - 09:45 AM EST)

Workshop: Diversity, Equity & Inclusion — Mistakes, Solutions and Understanding

Despite DEI surging as an organizational priority, CIOs struggle to make it work for IT, demotivating employees, and missing better business outcomes as a result. CIOs should evolve DEI by avoiding common mistakes to gain a competitive advantage for IT and the enterprise.

Monday, March 07, 2022 / 02:45 PM - 03:45 PM CET

(08:45 AM - 09:45 AM EST)

Workshop: Build Fusion Teams to Boost Your Organization's Digital Dexterity

Several organizations are deploying Fusion Teams - cross functional teams of business operations personnel and IT personnel - to increase the digital dexterity of their enterprise. Attend this workshop to dig into what Fusion Teams are as well isolate where your most viable pilot opportunities are and the leadership traits necessary for Fusion Team success.

Tuesday, March 08, 2022 / 12:00 PM - 12:30 PM CET

(06:00 AM - 06:30 AM EST)

What Digital Leaders Do Differently: Insights From Digital Execution Scorecard Data

Cesar Lozada, Sr Principal Analyst, Gartner

As digital leaders leverage technology platforms, and influence their enterprise digital operating models, patterns have emerged that show how these impact their strategic digital priorities. Insights from Gartner's Digital Execution Scorecard shows how digital leaders can execute on their digital and business capabilities when compared to enterprises that have foundational digital organizations.

Tuesday, March 08, 2022 / 12:00 PM - 12:30 PM CET

(06:00 AM - 06:30 AM EST)

Where Is the CIO Role Going? The Opportunities and Responsibilities Ahead for Digital CIOs

Irving Tyler, Distinguished VP Analyst, Gartner

Are you curious and maybe even anxious about where your role and responsibilities are going? Do you what opportunities lie ahead? The role and responsibilities of the CIO continues to evolve. Gartner has identified important archetypes for the CIO role all CIOs should understand. These archetypes demonstrate CIOs have tremendous opportunity to reach beyond their role in IT delivery to impact the design and execution of their enterprise. CIOs can learn from leading CIOs to pursue these opportunities and shape their role as technology executives.

Tuesday, March 08, 2022 / 12:45 PM - 01:30 PM CET

(06:45 AM - 07:30 AM EST)

Ask the Expert: How Is the Role of CIO Evolving?

Irving Tyler, Distinguished VP Analyst, Gartner

Technology never stands still. The opportunity to deliver impact-leading technology continues to expand for CIOs. Where is the role of the CIO going? Bring your questions about the future of the CIO role to this interactive session and learn from those posed by your peers. Together we’ll discuss emerging archetypes for the CIO role and explore how leading CIOs are stepping into new opportunities beyond IT functional leadership and driving value.

Tuesday, March 08, 2022 / 12:45 PM - 01:30 PM CET

(06:45 AM - 07:30 AM EST)

Roundtable: Lessons Learned From Remote Working

Remote Work — you've been living it; now, share your experiences. Come ready to: 1) discuss remote work challenges, hurdles and limitations; 2) share your lessons learned; and 3) identify best practices which you can readily apply in your organization.

Tuesday, March 08, 2022 / 02:00 PM - 02:30 PM CET

(08:00 AM - 08:30 AM EST)

How CIOs Should Respond to Their Boards’ Increased Risk Appetite

Srinath Sampath, Sr Director Analyst, Gartner

Boards are increasing their risk appetite primarily in response to threats of digital disruption accelerated by the pandemic. In one out of two organizations, the chief technology executive is held accountable for all technology risks. CIOs need to recalibrate their IT organization’s risk management architecture to support their board’s digital ambitions.

Tuesday, March 08, 2022 / 02:00 PM - 03:45 PM CET

(08:00 AM - 09:45 AM EST)

Research Discussion: Overcome Three Common Barriers to Product Management Success (Exclusive to Midsize Enterprises)

The transition to product management and product teams is complex in resource-constrained midsize enterprises. Join this interactive discussion to learn how to overcome the most common failure points to sustained product management success. We will review best practices from other midsize enterprises and encourage peer discussion.

Tuesday, March 08, 2022 / 04:00 PM - 04:30 PM CET

(10:00 AM - 10:30 AM EST)

Gartner Closing Keynote: Leading in 2022 − 3 CIO Habits to Stop, Start, and Continue

Over the last two years we’ve habituated certain behaviors, some of which serve us and some of which don’t. In this closing keynote, we will focus on how you as a CIO should lead in this particular moment. Specifically, we'll zoom out to see what we’ve normalized and shouldn’t have, what we’ve learned and should preserve, and – maybe most important of all – what to get excited about in 2022 (spoiler alert: there’s a lot).

Tuesday, March 08, 2022 / 02:00 PM - 02:30 PM CET

(08:00 AM - 08:30 AM EST)

Show Me the Money! How CIOs Can Justify Investments in Innovation

Peter Skyttegaard, Sr Director Analyst, Gartner

"How much should we spend on innovation? And how do we prove the return on investment?" These are the questions we often hear from CIOs. Innovation pursues new ideas. You can't prove the value of ideas that don't exist. To overcome this, you must understand the value and risk profile of different areas of innovation and then apply a range of qualitative and quantitative decision criteria to justify the investments made.

Tuesday, March 08, 2022 / 02:45 PM - 03:30 PM CET

(08:45 AM - 09:30 AM EST)

Ask the Expert: How to Justify Investments in Innovation

Peter Skyttegaard, Sr Director Analyst, Gartner

Bring your questions about justifying investments in innovation to this interactive session and learn from those posed by your peers. Together we’ll discuss what types of qualitative and quantitative decision criteria can be applied to demonstrate the value of innovation.

Monday, March 07, 2022 / 12:00 PM - 12:30 PM CET

(06:00 AM - 06:30 AM EST)

The Role of the CIO in the Enterprise Sustainability and ESG Programs

Simon Mingay, VP Analyst, Gartner

ESG and environmental sustainability are increasingly strategic initiatives for the enterprise. CIOs and the IT organization have an important role to play in helping the enterprise achieve its objectives. We will describe that role and what CIOs need to do to be effective.

Monday, March 07, 2022 / 12:00 PM - 12:30 PM CET

(06:00 AM - 06:30 AM EST)

Five Steps to Selecting Innovation Initiatives that Align with Customer Needs

Michelle Bazargan, Sr Director Analyst, Gartner

More and more CEOs are concerned about innovation that is business, market and customer aligned and provides a return on investment, and they expect CIOs to identify and execute high-impact digital initiatives to address their concern. This session provides overview of business model framework and five guided steps for CIOs to meet their CEOs’ expectation.

Monday, March 07, 2022 / 02:00 PM - 02:30 PM CET

(08:00 AM - 08:30 AM EST)

New Disruptive and Innovative Business Models

Hung LeHong, Distinguished VP Analyst, Gartner

How do advanced companies offer free shipping, no fees, or no commissions, permanently (not freemium) and still make profits? How can some start-ups guarantee business outcomes to large incumbents that have been trying to improve for decades? How do ecosystems generate revenue? Digital doesn't just bring technology advances, it can significantly improve the customer value proposition. Come explore these business innovations!

Monday, March 07, 2022 / 02:45 PM - 03:45 PM CET

(08:45 AM - 09:45 AM EST)

Workshop: Accelerate Your Digital Innovation With an Innovation Network Ecosystem

Learn the best practices of developing an innovation network ecosystem that leverages your business ecosystem, consumers and open sources for innovation. Best practices will include examples from the 50 or more innovation centers within health and healthcare organizations around the globe. These innovation centers have been responsible for the creation of dozens of unicorn startups, medical breakthroughs and the digital transformation of healthcare.

Tuesday, March 08, 2022 / 12:00 PM - 12:30 PM CET

(06:00 AM - 06:30 AM EST)

What Digital Leaders Do Differently: Insights From Digital Execution Scorecard Data

Cesar Lozada, Sr Principal Analyst, Gartner

As digital leaders leverage technology platforms, and influence their enterprise digital operating models, patterns have emerged that show how these impact their strategic digital priorities. Insights from Gartner's Digital Execution Scorecard shows how digital leaders can execute on their digital and business capabilities when compared to enterprises that have foundational digital organizations.

Tuesday, March 08, 2022 / 02:00 PM - 02:30 PM CET

(08:00 AM - 08:30 AM EST)

Show Me the Money! How CIOs Can Justify Investments in Innovation

Peter Skyttegaard, Sr Director Analyst, Gartner

"How much should we spend on innovation? And how do we prove the return on investment?" These are the questions we often hear from CIOs. Innovation pursues new ideas. You can't prove the value of ideas that don't exist. To overcome this, you must understand the value and risk profile of different areas of innovation and then apply a range of qualitative and quantitative decision criteria to justify the investments made.

Tuesday, March 08, 2022 / 02:00 PM - 02:30 PM CET

(08:00 AM - 08:30 AM EST)

Becoming Composable to Master the Pace of Business Change

Yefim Natis, Distinguished VP Analyst, Gartner

Incorporating composability into digital business enables the enterprise or public agency to change and grow despite persistent uncertainty. Instead of avoiding the risk of change, executive leaders must reinvent their thinking to see change as a well-trusted tool for business resilience and growth.

Tuesday, March 08, 2022 / 02:45 PM - 03:30 PM CET

(08:45 AM - 09:30 AM EST)

Ask the Expert: How to Justify Investments in Innovation

Peter Skyttegaard, Sr Director Analyst, Gartner

Bring your questions about justifying investments in innovation to this interactive session and learn from those posed by your peers. Together we’ll discuss what types of qualitative and quantitative decision criteria can be applied to demonstrate the value of innovation.

Tuesday, March 08, 2022 / 02:45 PM - 03:45 PM CET

(08:45 AM - 09:45 AM EST)

Workshop: Be Prepared for Ransomware by Optimizing Your Investment Posture Now

If you’re ever in a position to consider whether to pay a ransom, you’ve already lost. There are investments you should be making today to ensure you never have to make that decision. Stop fearing ransomware and start fearing your lack of investment to be ready for ransomware. In this workshop, participants will use the Gartner Risk Optimization Model for evaluating investment decisions related to ransomware and develop approaches specific to their organization. The model can be used across a variety of use cases.

Monday, March 07, 2022 / 12:00 PM - 12:30 PM CET

(06:00 AM - 06:30 AM EST)

Five Steps to Selecting Innovation Initiatives that Align with Customer Needs

Michelle Bazargan, Sr Director Analyst, Gartner

More and more CEOs are concerned about innovation that is business, market and customer aligned and provides a return on investment, and they expect CIOs to identify and execute high-impact digital initiatives to address their concern. This session provides overview of business model framework and five guided steps for CIOs to meet their CEOs’ expectation.

Monday, March 07, 2022 / 02:00 PM - 02:30 PM CET

(08:00 AM - 08:30 AM EST)

New Disruptive and Innovative Business Models

Hung LeHong, Distinguished VP Analyst, Gartner

How do advanced companies offer free shipping, no fees, or no commissions, permanently (not freemium) and still make profits? How can some start-ups guarantee business outcomes to large incumbents that have been trying to improve for decades? How do ecosystems generate revenue? Digital doesn't just bring technology advances, it can significantly improve the customer value proposition. Come explore these business innovations!

Monday, March 07, 2022 / 02:00 PM - 03:45 PM CET

(08:00 AM - 09:45 AM EST)

Research Discussion: The Strategic CIO: Orchestrator and Engineer of Democratized Digital Delivery

Jaime Capella, Distinguished VP, Research, Gartner

Alicia Mullery, VP, Research, Gartner

Many organizations are moving to more democratized digital delivery. In this model, CIOs are focused on engineering platforms to support the work of technologists in IT. They must also orchestrate delivery in new ways that take business technologists and fusion teams into account. In this interactive research discussion, we'll use examples from progressive CIOs to help you structure the management of platforms.

Monday, March 07, 2022 / 02:45 PM - 03:30 PM CET

(08:45 AM - 09:30 AM EST)

Ask the Expert: How to Leverage Digital Business Models

Hung LeHong, Distinguished VP Analyst, Gartner

Bring your questions about digital business models to this interactive session and learn from those posed by your peers. Together we’ll discuss how to leverage innovative business models that drive revenue, enhance customer experience and increase profits.

Monday, March 07, 2022 / 02:45 PM - 03:45 PM CET

(08:45 AM - 09:45 AM EST)

Workshop: Build Fusion Teams to Boost Your Organization's Digital Dexterity

Several organizations are deploying Fusion Teams - cross functional teams of business operations personnel and IT personnel - to increase the digital dexterity of their enterprise. Attend this workshop to dig into what Fusion Teams are as well isolate where your most viable pilot opportunities are and the leadership traits necessary for Fusion Team success.

Tuesday, March 08, 2022 / 02:00 PM - 03:45 PM CET

(08:00 AM - 09:45 AM EST)

Research Discussion: Overcome Three Common Barriers to Product Management Success (Exclusive to Midsize Enterprises)

The transition to product management and product teams is complex in resource-constrained midsize enterprises. Join this interactive discussion to learn how to overcome the most common failure points to sustained product management success. We will review best practices from other midsize enterprises and encourage peer discussion.

Monday, March 07, 2022 / 11:00 AM - 11:45 AM CET

(05:00 AM - 05:45 AM EST)

Gartner Opening Keynote: Activate the Human-Centric Autonomous Future

The only way to solve today’s talent crises, labor shortages and employee burnout is with work design that empowers human adaptability. Intelligent technology must also be unleashed to automate ethically. The future requires workforce autonomy and autonomous systems melded to drive sustainable growth.

Monday, March 07, 2022 / 12:00 PM - 12:30 PM CET

(06:00 AM - 06:30 AM EST)

The Role of the CIO in the Enterprise Sustainability and ESG Programs

Simon Mingay, VP Analyst, Gartner

ESG and environmental sustainability are increasingly strategic initiatives for the enterprise. CIOs and the IT organization have an important role to play in helping the enterprise achieve its objectives. We will describe that role and what CIOs need to do to be effective.

Monday, March 07, 2022 / 12:00 PM - 12:30 PM CET

(06:00 AM - 06:30 AM EST)

CEO Concerns 2022: Implications and Actions for CIOs

Kristin Moyer, Distinguished VP Analyst, Gartner

Mark Raskino, Distinguished VP Analyst, Gartner

Gartner's latest global CEO survey research will be revealed here first. Discover key shifts in chief executive officer thinking as they adapt their enterprises to the complexities of the postpandemic era. We'll paint a clear picture, together with specific, prescient actions CIOs can take to stay in lockstep with their business leaders.

Monday, March 07, 2022 / 12:45 PM - 01:30 PM CET

(06:45 AM - 07:30 AM EST)

Roundtable: Lessons Learned in Creating IT Metrics That Matter to Executive Leadership

Do your IT metrics communicate how IT is enabling critical business/mission outcome success? Come ready to: 1) discuss challenges, hurdles and barriers to creating IT metrics which matter to executive leadership; 2) share lessons learned which others will benefit from; and 3) identify best practices which you can readily apply in your organization.

Monday, March 07, 2022 / 02:00 PM - 02:30 PM CET

(08:00 AM - 08:30 AM EST)

Driving Action on Emerging Risks: From Problem Precision to Solution Options

Zachary Ginsburg, Director, Research, Gartner

The COVID-19 era’s sudden and seismic risk impacts demonstrated companies’ need to better prepare for emerging risks before they hit. Backward and inwardly-focused, traditional risk management approaches leave companies ill-prepared to identify, assess, and communicate the potential effects of complex emerging risks, such as those relating to digital acceleration, operational disruptions and market volatility. This session will share Gartner’s latest Emerging Risks benchmarking and teach practical steps CIOs can take to help their organizations better identify, prioritize, and act on emerging risks today.

Monday, March 07, 2022 / 02:00 PM - 02:30 PM CET

(08:00 AM - 08:30 AM EST)

What Businesses and Their Leaders Must Do Differently to Grow in an Uncertain World

Dave Aron, Distinguished VP Analyst, Gartner

Types and levels of uncertainty will be at an extreme level for at least the next five years. This session will help understand how CIOs and other CxOs have to behave differently to succeed.

Tuesday, March 08, 2022 / 12:45 PM - 01:30 PM CET

(06:45 AM - 07:30 AM EST)

Ask the Expert: Moving From Projects to Product Management — Major Pitfalls and How to Avoid Them (Exclusive to Midsize Enterprise Attendees)

Roger Caleya, Sr Director Analyst, Gartner

Product Management is a major change that challenges an organization status quo. There are many pitfalls that can hinder or even stop the change, risking success of digital business initiatives. Bring your experiences and questions for an enriching group discussion.

Tuesday, March 08, 2022 / 02:00 PM - 02:30 PM CET

(08:00 AM - 08:30 AM EST)

How CIOs Should Respond to Their Boards’ Increased Risk Appetite

Srinath Sampath, Sr Director Analyst, Gartner

Boards are increasing their risk appetite primarily in response to threats of digital disruption accelerated by the pandemic. In one out of two organizations, the chief technology executive is held accountable for all technology risks. CIOs need to recalibrate their IT organization’s risk management architecture to support their board’s digital ambitions.

Tuesday, March 08, 2022 / 02:00 PM - 02:30 PM CET

(08:00 AM - 08:30 AM EST)

Becoming Composable to Master the Pace of Business Change

Yefim Natis, Distinguished VP Analyst, Gartner

Incorporating composability into digital business enables the enterprise or public agency to change and grow despite persistent uncertainty. Instead of avoiding the risk of change, executive leaders must reinvent their thinking to see change as a well-trusted tool for business resilience and growth.

Tuesday, March 08, 2022 / 02:45 PM - 03:45 PM CET

(08:45 AM - 09:45 AM EST)

Workshop: The Art of the 1-Page Strategy

Storytelling is a foundational tool when communicating strategy and demonstrating how digital technologies contribute to business results. In this session attendees will:
1. understand the difference between a strategy and a strategic plan
2. learn how each are used during an executive conversation
3. will create a strategy, strategic plan or an executive presentation

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