Not always the first organisation that springs to mind when thinking about digital innovation, the England and Wales Cricket Board has been on a transformation of its own over the last few years to becoming an evidence-based, data-driven organisation from top to bottom. In this CIO Story, Damian will take us through this journey describing some of the successes and challenges, as well as the tools and technologies that have got them this far, and what the future holds for sport and the sport of cricket.
In 2011, this Global Financial Services company was supported by 5 IT professionals and was in technical trouble. Today we are on our Digital journey; which covers both digital optimization and transformation, we are technically safe, we have invested heavily in people and capability and we are adapting. This session details the journey Bibby took to improve their IT and Change capabilities and address the demands of our new Global CEO. It will cover the creation and delivery of an IT strategy, how we leveraged key supplier relationships, how we used Gartner, how we have allowed innovation and ensured a return on shareholder funds.
For an IT organization to move from evolving in generational leaps to one that continuously evergreens, requires a significant shift in mindset. In this session Rachel Higham, MD of IT at BT, will share the approaches the company has taken to inspire a culture, expectation and behaviour shift that underpins the whole scale transformation of its IT organisation.
Caron will outline the successful 5 year journey to realise the Northern Ireland Government vision to ‘make citizen services better’. She will cover the pace of delivery, the barriers to change and how these were overcome, the shift in service delivery culture and share plans for what’s next.
A water company isn’t necessarily the first place you would look when it comes to innovation. However, by any measure Northumbrian Water Group are really pushing new boundaries in this burgeoning field. They have been using Design Thinking for more than three years, running more than 50 sprints in that time to solve some of their most complex problems. They have also hosted 7 data hacks, attracting up to 100 data scientists at a time to compete for the best insight. The apogee of their efforts is their annual Innovation Festival – Glastonbury “without the sex and mud” in the words of Nigel Watson who is the founder and sponsor of the 5-day event. Come and hear what drives Northumbrian to lead in innovation and what barriers they are working to overcome as they strive to become the most digital water company in the world.
Even in a world that is constantly changing, you can prepare your organization to proactively deliver what's next — continuously. You are leading your enterprise through culture change and digital innovation while shifting to a product delivery structure. In this keynote, we will explore various product models and the business outcomes they support, with an integrated view of technology that builds and sustains momentum for your enterprise.
Close to three quarters of all the adults on earth now have a smartphone, and most of the rest will get one in the next few years. However, the use of this connectivity is still only just beginning. Ecommerce is still only a small fraction of retail spending, and many other industries that will be transformed by software and the internet in the next decade or two have barely been touched. Global retail is perhaps $25 trillion dollars, after all. Benedict Evans provides an investment perspective right from the heart of Silicon Valley.
Our brand new global CEO and senior business executive survey reveals what business leaders are focused on in 2019 and 2020. These early trend signals will help CIOs think about how the agenda for IT and digital will change. We will give important high level advice on what to do in response so you can get ahead of the game in your own business.
Digital Service With a Human Touch - In September 2018 Nationwide announced a £4.1 billion five-year investment in the future of the Society, of which the greatest part will be on technology. As a building society Nationwide is owned by and run for the benefit of its 15 million members, and member needs are at the heart of this investment. Nationwide is committed to delivering technological innovation, but with a human touch. We’ll be exploring how in this CEO Interview with Joe Garner.
In executive circles, the future has a bad rep. An entertaining futurist on stage at a conference is nice, but there is no clear business case for futuristic thinking and there is more than enough transformation on our plate today already. Oh, and let’s not even consider yesterday’s maintenance. But these are pitfalls, and they should be avoided. Thinking about the future teaches you about today. About how to cope with volatility, today. About catching what drives the market, today. About what makes you unique, today. Join this fast-pace and provocative keynote to take the lead and create the future.
Boards and management are reflecting on the culture and sub-cultures of their organisations more than ever before. They are assessing whether issues exist, their underlying causes and what actions can be taken to evolve their culture, including protecting those critical features that have served them well. Forward thinking leaders have identified that a culture that supports innovation can be a differentiator when competing for customers and talent. Whilst many organizations recognize the importance of digitization, most are struggling to achieve and deliver the business benefits. In today’s fast-paced world driven by digital and social - best practice for digitalization involves not abandoning history and throwing away established core business and totally transferring to a new IT way of doing business, but combining the strengths of both. Research evidence from our consulting practice reveals that leaders and managers find themselves up against a number of key dilemmas when seeking to digitize. By confronting these dilemmas and seeking effective reconciliations between their competing demands, organizations can embed new solutions that synergize older traditional business with the new worlds of IT. The more we go digital, the more we need analogue
Join this roundtable discussion to explore with Financial Services industry peers how IT is contributing to strategy and business innovation, from end customer experience through to data insight, and how CIOs are guiding and rolling out innovation initiatives.
As all aspects of Government continue to progress their Digital agendas, critical to this is the recognition of Senior Executives that IT is the Technology enabler, hard wired to the business needs and strategic priorities to deliver to mission outcomes and improve citizen services. Strategic IT change should only be created and delivered with the support and collaboration with the business ( mixed teams, product based). Join this roundtable to meet other Public Sector peer CIOs and explore how IT is driving continuous changes in their organisations in ways that support organisational values and the public good, what challenges remain and the CIO’s important role in leading from the front.
In this roundtable we will discuss how organizations approach adopting new Tech such as Blockchain, including considerations for Use Case suitability, Proof of Concept, Design and Implementation. In addition we will look to share insights/experience when selecting Partners and Platforms, as well as how to leverage your Gartner network.
In many enterprises, a tacit assumption exists that, once an idea has proven its value, it will magically scale into a market-ready innovation. This is, of course, erroneous. We believe CIOs should be more deliberate about scaling proven ideas to create value. Join this roundtable to share your success and challenges in scaling innovations (prototypes) within your enterprise.
Digital business transformation requires people change throughout the enterprise, not just in IT. Digital workplace programs are essential to build a workplace to attract talent, cultivate employees’ digital dexterity and help ensure enterprises get the best return from their investments in end-user technologies. In this lightly, moderated roundtable CIOs in midsize enterprises will share experience around the most effective actions to drive a digital workplace program in midsize enterprises.
In many global enterprises Group IT plays both a leadership and a supporting role across a number of geographies and business units. This Roundtable is for Group CIOs to share organizational enablers and hurdles to establish a successful Group IT operating model that scales and flexes to corporate needs. How should Group CIOs lead and support business innovation and digital transformation?
Join this Roundtable to discuss Group IT models with your peers in global organizations. This Roundtable is intended exclusively for CIOs from global enterprises with $10 billion or more annual revenue. (Exclusive to Global Enterprise Executive Experience Attendees)
Gartner predicts that now, and into the foreseeable future, demand for quality technical talent will far outstrip supply. This roundtable provides an environment to discuss your perception of the true scale of the problem, as well as sharing ideas about what to do about it.
AI is a transformative technology for the use of data and analytics, driving sustainable competitive advantage. AI allows companies to design and deploy market-making and market-leading data and analytics strategies that are sustainable and scale with business ambitions. It also supplies the continuous information needed to make the best use of data and analytics.
Join this roundtable to discuss and share with your peers how you are leveraging AI’s potential to enhance your Data & Analytics capabilities, and to share the implementation challenges you are facing.
The CIO’s job is evolving to become more of a digital-strategy leading role. That requires proactive exploration of new business model possibilities that technology might enable. In this workshop you will work with peers to practice two simple creative techniques for generating more radical business model possibilities that could outwit competitors. The purpose is to become more proficient at this kind of creativity and to take away a workshop template that you can use with your own executives and managers.
Are you a new CIO to either the role or an organization? Are you looking for tips, tricks and insights to successfully navigate a new environment? This workshop is designed to aid new CIOs in successfully assessing their environment and building solid business relationships. (Limited capacity, arrive early to guarantee your place)
Strategic planning is at the heart of any enterprise, and the alignment with the corporate strategic plan is often a key concern of CIOs. There is a science to developing an IT strategy, and there is an art. This session explores the art of strategic planning, helping attendees articulate IT's contribution to business success. In this workshop, attendees will:
● Engage in the thought process behind the art of a one-page strategy
● Learn the techniques for developing a one-page strategy and have the opportunity to develop their own
To be effective in the digital enterprise, IT staff must add technical and behavioral breadth to their historic strength of technical depth. In this session, we will use the experiences of Nationwide and Intel to identify the critical skills and behaviors required by IT staff, and workshop how to build a scalable ‘breath + depth’ skills development program in your organization.
To support digital transformation, CIOs are increasingly organizing IT work and priorities around “product lines” rather than projects, and moving to continuous delivery. IT product line management offers the speed, flexibility and business outcomes orientation necessary to compete in the digital era. But doing it at scale requires a very significant evolution in the IT funding model, from project-based to product-based.
In this workshop we will be able to:
● Compare notes on how CIOs are making the case to their CFOs and CEOs to fund products, not projects
● See how “products over projects” works in practice, by reviewing CEB case studies
● Discuss the deficiencies of the traditional project-based funding model
● Debate the pros and cons of a move to product-based funding model.
There is a vanishingly small probability that a CIO or CTO will rise to the main board of a quoted FTSE 350 company. Actually 99% of CIOs and CTOs will not achieve this. An HR director has approximately 10 times a greater chance of reaching the main Board. This workshop will discuss what you need to do in order to reach up and achieve nonexecutive director (NED) main board roles in leading companies.
As we are entering the third era of IT where information and technology are becoming the core of all companies’ products, I&T is no longer only IT’s responsibility. The challenge for many CIOs is to engage the other CxOs in this transformation. Focus on business capabilities is one way of engaging the leadership and improving the maturity of the I&T operating model.
In this workshop, we will be looking at identifying your sourcing options to enable a product-led operating model and de-risk digital transformation investments. Topics covered will be:
● Sourcing strategy and model evolution when moving from project to product.
● Why sourcing options are more linked to customer experience and product strategies.
● Adaptive sourcing.
● Linking business value with value delivered by partners and ecosystem (new metrics, contracts relationships, etc.).
Cybersecurity and IT risk are board imperatives. Developing an effective message that balances the need to protect along with the need to run your business is critical to success. Many of the successful concepts are not obvious, and some of what is obvious, is actually not advised. This session describes what to do and what not to do. It presents a slide deck to start and guidance to modify the deck for your specific needs.