Frances Karamouzis

Frances Karamouzis

Distinguished VP Analyst
Frances Karamouzis is the Group Chief of Research for IT Leaders and GTP. She is also a Distinguished VP Analyst in Gartner's Research and Advisory Group focusing on Artificial Intelligence, Hyperautomation (inclusive of RPA and decision modelling) as well as the business and IT services to drive outcomes. Ms. Karamouzis is focused on research that addresses strategic planning, evaluations, business cases and service delivery capabilities, as well as disruptive trends.

Ms. Karamouzis has appeared and/or contributed to reports showcased on 60 Minutes, CNN, CNBC, PBS, Business Week, Forbes and the Council for Foreign Relations.

Ms. Karamouzis earned a bachelor's degree in International Business and Accounting from New York University. She has also completed her M.B.A. in Finance at New York University.
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Tuesday, 16 March, 2021 / 02:45 PM - 03:15 PM CET
(09:45 AM - 10:15 AM EDT)
Hyperautomation to Drive Cost Optimization

CIO must recognize that hyperautomation is pervasive and a mandate for achieving business outcomes. The pandemic has been both a revealer and an accelerator. It revealed short comings in some of our technology areas and process areas that came to the forefront. The absolute requirement to be virtual and remote whether you were an employee, customer, partner anyone in the value chain, this accelerated the “Default is Digital” scenario.

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