Customer experience concerns everyone from the CEO to the CMO and even the CIO. Emerging technology, customer-centricity and effective use of customer data are critical elements to ensuring your CX strategy is as powerful as possible in a competitive and digital landscape. At Gartner Customer Experience & Technologies Summit 2019, you’ll find comprehensive coverage of today’s top priorities for CX leaders.
Whether you are the head of your department looking to improve your leadership skills or a customer experience professional who needs practical advice to advance your strategy, you’ll find the program for you at this conference.
Content you can expect:
Check out these exclusive pieces of CX content:
Justification tools for attendees:
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