Building Data and Analytics Skills
With data and analytics (D&A) taking a central role in successful decision making, D&A leaders are challenged with strategically upskilling their teams and building new D&A roles that meet the needs of their dynamic environment.
Discover how D&A leaders can accelerate their initiatives to achieve measurable business outcomes.
Data and analytics are at the core of digital business. Customer service and support leaders need to better understand the roles that support their data and analytics efforts and help achieve key service objectives, such as improving customer experience, using AI efficiently and automating service processes.
Data and analytics skills are covered in depth at this year’s conference. Seats are filling fast. View Agenda