Speaker Bio

Gareth Herschel

Gareth Herschel

VP Analyst
Gareth Herschel is VP analyst at Gartner with too many years of industry experience. At various times he has researched the role of analytics in improving the customer experience as well as how organizations can work with service providers. He is fascinated by the role of analytics and psychology in decision making, and passionate about helping organizations intentionally design the way decisions are improved. His current research focuses on the alignment of data and analytics with organizational culture and decision making.
Read More Read Less
Monday, 22 May, 2023 / 04:00 PM - 04:30 PM BST
Decisions: Can Data and Analytics Make Them Better?

We talk about data-driven decisions, but is that really what we want? Combining survey data with broader research in behavioral psychology, this session will provide an overview of how decisions are viewed within organizations, and how they can be improved using a combination of hard data and soft nudges.

Tuesday, 23 May, 2023 / 12:00 PM - 12:30 PM BST
Emerging Practices for Decision Intelligence: The Next Leap for Data, Analytics and AI

Decision intelligence is quickly gaining traction as the discipline that aims to bridge the gap between analytics and decision making. But how to make decision intelligence a reality? Where to start, following which approach? How to go about the reengineering and modeling of decisions? Which decision intelligence platforms are available? This session will address these and other emerging practices to improve your business impact.

Wednesday, 24 May, 2023 / 10:30 AM - 11:00 AM BST
Ten Great Examples of Analytics in Action

Join this session to learn about some of our favorite examples of how organizations are using analytics to deliver business value.

Wednesday, 24 May, 2023 / 12:00 PM - 12:45 PM BST
Ask the Expert: Trends and Best Practices for Decision Thinking

Decision thinking improves the way BI, analytics and AI are used in business decision-making. BI and data science teams can become more relevant and valuable to the business by focusing on decision design and the business context before implementing analytics and BI solutions. This interactive session will discuss attendee questions on trends, industry standards and best practices.

Join us to hear from Gartner experts and thought leaders.