Gavin Tay is a Vice President, Analyst & Gartner Fellow in Gartner research and a member of the Employee Experience Technology team. Mr. Tay's research focuses on global Digital Workplace strategies, the Future of Work, Hybrid Work and the New Work Hub (sometimes represented by Microsoft 365 and Google Workspace). He advises clients on enterprise strategies to enable more effective ways of working, to increase workforce digital dexterity through engaging and intuitive work environments, and to exploit existing and emerging technologies for better business outcomes. With more than 25 years of industrial experience, he has been instrumental in optimizing complex migration projects, managing change and adoption, across numerous multinational organizations. He is also acquainted with the challenges faced by CIOs, business IT management and architect teams in the governance and integration of content services technologies. Globally, he is often sought after for his keen understanding of pragmatic strategies and best practices that solve real-business issues when successfully delivering such initiatives.