Sarah Davies is a Research Director with Gartner's Program and Portfolio Management (PPM) team. Ms. Davies' research focus includes product, portfolio, and program management, enterprise agility, business transformation, change management and culture. Ms. Davies has over 20 years of experience in various project management and IT Leadership roles. This includes creating and leading Enterprise Project Management Offices (EPMOs) and PMOs, strategic relationship management, and guiding organizations through mission critical digital business decisions and changes to improve enterprise agility. She has proven success in benefit and strategy realization as a Strategic Advisor to the world's largest specialized travel companies. Her recent achievement includes transforming complex global demand channels, business processes, and systems to embrace digital capabilities, enabling transformation for the end to end customer life cycle and reducing operational costs significantly. Ms. Davies brings more than 15 years of experience of PPM Leadership, working with global change teams in Europe, North America and APAC. Achieving success in leading and implementing multiple PPM teams, leading their evolution from project management to product management in adaptive agile frameworks, she is a proven leader of portfolio management, quality assurance and business analyst teams. Ms. Davies is also a thought leader, mentor and coach to program/project managers.