Over the next five years or sooner, expect changes to how your business is done. As your known and unknown competitors leverage emerging technologies, business models are expected to change, as many have even done today. Enterprise architects have a responsibility to their business and IT leaders to understand these shifts and their impacts so that proper strategies can be identified and executed on.
Identified below are four highly impactful concepts that every EA and technology innovation leader must be familiar with. Gartner is continuing to create research that unlocks what these concepts mean to enterprise architects so that they are empowered to help their leaders reimagine how their business operates.
Customers are delighted when service providers anticipate their needs. A business moment occurs when a change in the environment provides an opportunity to provide a service and sets in motion a sequence of actions where people, business, things and data interact to create increased value.
Customers are delighted when service providers anticipate their needs. A business moment occurs when a change in the environment provides an opportunity to provide a service and sets in motion a sequence of actions where people, business, things and data interact to create increased value
Enterprise architects must pay attention to digital platforms that are poised to underpin some of the most successful business models, such as Amazon and Uber, and are the most popular of the ecosystem strategies. The platform model brings together five key elements: ecosystem, customer engagement, IoT, intelligence and the core information systems.
Is a discipline, methodology and a set of technologies that increases organizational agility by coordinating and orchestrating all the elements of how the firm delivers value. Enables firms to quickly realize value from their digital business transformation efforts by reconfiguring business offerings based on model-driven definitions of supporting operational capabilities and their related processes.