Digital Transformation & Technology Innovation

Join us and learn how to:
  • Understand the maturity of your EA program
  • Bring digital business strategy to life
  • Become a trusted advisor to leadership teams
  • Create a culture for innovation
  • Plan your next career move
  • Succeed in a senior leadership position
Lead your organization's digital transformation journey

Strategic technology trends have the potential to drive significant disruption and business value. Enterprise architecture and technology innovation leaders must evaluate these top trends to identify opportunities, counter threats and create competitive advantage.


Technology innovation leaders must adopt a mindset and new practices that accept and embrace perpetual change. “Continuous next” is the strategy for achieving success in a world that is constantly changing. It positions organizations to foster perpetual innovation, integration and delivery. The top 10 strategic technology trends are a critical ingredient in driving a continuous innovation process as part of a continuous next strategy.


Watch this video and see how your organization is tracking against technology innovation for 2019.

Questions that we can help you answer: 



As an Enterprise architect you must maintain a technology watch to evaluate the opportunities these disruptive technologies provide for your organizations. Leading EA practitioners have taken on a futurist style approach that enables them to explore trends and evaluate predictions for people, societies, governments, industries and businesses. This enables EA to be focused on leading and driving innovation with disruptive technologies that deliver business outcomes with new or reinvigorated business models. Enterprise Architects need to examine these disruptive technologies within the context of nontechnology trends, such as social, political, economic or environmental trends that could impact their enterprises.

Digital business is the creation of new business designs by blurring the digital and physical worlds. It is enabled by a wave of new capabilities from technologies such as the Internet of Things (IoT), machine learning and augmented reality. Although these capabilities are lucrative, they are also fraught with largely unexplored social, ethical, business and competitive challenges.


As an Enterprise Architect or Technology Innovation Leader, you are being asked to lead both the transformation and the understanding of the impacts of using these new digital capabilities. To do so successfully, you must be prepared to leverage new approaches, take on a different mindset and establish new partnerships.

As organizations look to become more agile and flexible, to be responsive to their markets, and to innovate quickly and offer new combinations of products and services to their customers, you must draw on complementary organizations in their ecosystem. These arrangements are becoming more flexible and collaborative than traditional contracted relationships. Ecosystem architecture is a new and emerging field, and leading organizations recognize the importance of creating and managing ecosystems to drive business outcomes.


Gartner has worked with many leading EA practices that leverage ideation-based practices to shift their business in dramatic ways. Gartner's position is that EA and technology innovation leaders should use ideation now more than ever to ensure that your business is both harnessing new opportunities and mitigating significant challenges that may surface if the innovations are not understood well.

Over the next five years or sooner, expect changes to how your business is done. As your known and unknown competitors leverage emerging technologies, business models are expected to change, as many have even done today. Enterprise architects have a responsibility to their business and IT leaders to understand these shifts and their impacts so that proper strategies can be identified and executed on.


Identified below are four highly impactful concepts that every EA and technology innovation leader must be familiar with. Gartner is continuing to create research that unlocks what these concepts mean to enterprise architects so that they are empowered to help their leaders reimagine how their business operates.


Business Moments


Customers are delighted when service providers anticipate their needs. A business moment occurs when a change in the environment provides an opportunity to provide a service and sets in motion a sequence of actions where people, business, things and data interact to create increased value.




Customers are delighted when service providers anticipate their needs. A business moment occurs when a change in the environment provides an opportunity to provide a service and sets in motion a sequence of actions where people, business, things and data interact to create increased value


Digital Platforms


Enterprise architects must pay attention to digital platforms that are poised to underpin some of the most successful business models, such as Amazon and Uber, and are the most popular of the ecosystem strategies. The platform model brings together five key elements: ecosystem, customer engagement, IoT, intelligence and the core information systems.




Is a discipline, methodology and a set of technologies that increases organizational agility by coordinating and orchestrating all the elements of how the firm delivers value. Enables firms to quickly realize value from their digital business transformation efforts by reconfiguring business offerings based on model-driven definitions of supporting operational capabilities and their related processes.

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