Successful delivery of business outcomes requires organizations to use a wider range of tools and techniques, ranging from traditional to specialized EA tools to support strategy, IT investment choices and portfolio management. EA tools are increasingly being used for better-informed decision making.
Often, enterprise architects use multiple tools, explore new approaches and techniques (such as digital twins), or leverage EA consultancies. EA tools are beginning to provide greater support for bimodal EA, especially Mode 2 and agile approaches. This includes techniques like scenario planning, persona profiles and Kanban boards. EA tools are also moving beyond basic ideation workflows to include broader support for innovation, including ideation dashboards and linking ideas back to scenario planning, strategic value assessments and agile projects. Finally, EA tools are beginning to include the means to monitor the performance of business capabilities, as well as the organization's business operating model. This helps the organization close the strategy-to-execution loop.
Many organizations are still looking to EA consultants to help them build out their EA practices. In many cases, it seems that these consultancies are followers rather than leaders so there's a gap particularly at the innovative end of EA and digital. Increasingly, we see organizations using boutique consultants to provide expertise on specialist areas (such as AI or blockchain) that need support from EA.
EA leaders continually identify ways to accelerate time to value. This can be a daunting exercise when combined with the evaluation and selection of new tools, changing techniques and integration of outside services. They must have a holistic perspective, employ collaborative and consultative work approaches, embrace best practices, and ensure that their tactics are appropriate and aligned to driving better business outcomes. They must also use the market data and peer use cases that will help them justify their recommendations, and help the organization make better decisions.
EA tools are evolving to a "single source of the truth" with integration with other third-party products, more modelling capability and ties to operational execution.