Conversational technology is transforming the way consumers engage in the home, in the automotive industry and in accessing media. This trend doesn’t just appear to just be for customers, how are businesses now using conversational technology to allow their employees rapid access to information.
ITV, a leading digital media organisation is transforming the way teams access their data, a key enabler for innovation. In this session you will hear how and why we’ve trialled a number of AI, voice and chat applications and we will share the key learnings and challenges that you can apply to your own industries.