Jackie Fenn

Jackie Fenn

Distinguished VP Analyst
Jackie Fenn is a Distinguished VP Analyst and Gartner Fellow Emeritus in Gartner's CIO Research group. Ms. Fenn works with organizations to define and apply best practices in innovation, including assessing innovation maturity, launching an innovation program or group, defining an innovation process and imagining future scenarios. She advises on how to drive a culture of creativity, and the role that behavioral science insights can play in improving innovation, engagement and outcomes.

Ms. Fenn is the originator of the Gartner Hype Cycle model, which has been adopted by news media and other organizations worldwide to explain how technologies move from hype to disillusionment and beyond. Her book "Mastering the Hype Cycle: How to Choose the Right Innovation at the Right Time" was published by Harvard Business Press in 2008 and was featured as a CIO Magazine Top Ten Book. She is also author (under the pen name J.A. Knight) of the techno-thriller novel "Gone Viral", which was awarded a starred review by Publisher's Weekly.
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Wednesday, 10 June, 2020 / 01:30 PM - 03:00 PM BST
Workshop: Create Your One-Page Innovation Charter and Roadmap to Innovation Success

Net out the why, what, how, when and who of your innovation strategy in a format that focuses your decision making and allows you to socialize expectations with your stakeholders. Explore current practices and approaches and develop your own charter and roadmap of relevant innovation activities.

Thursday, 11 June, 2020 / 01:30 PM - 02:15 PM BST
Baby Steps: How to Innovate in a Resource-Constrained or Risk-Averse Environment

“Fail-fast” may work in Silicon Valley, but what if you are trying to innovate with no time or budget, and everyone around you is afraid of failure? This presentation provides a practical roadmap for progress, beginning with low-cost, low-risk innovation activities that deliver real value, and continuing on to strategies to reshape your environment into a more open, supportive and innovation-friendly culture.

Meet the experts face to face.