Sunday, 10 September, 2023 / 06:00 PM - 07:30 PM BST
Registration and Information hours for the day.
Monday, 11 September, 2023 / 07:30 AM - 06:00 PM BST
This lounge is exclusively dedicated to Gartner for Chief Human Resources Officers Members and Majestic Prospects. Come and use this space to unwind, get some work done and network with peers.
Monday, 11 September, 2023 / 07:30 AM - 06:15 PM BST
Stop by Gartner Showcase to demo our latest tools, gain insights, and learn how we can help you enhance HR capacity, capability and performance.
Monday, 11 September, 2023 / 07:30 AM - 07:00 PM BST
Registration and Information hours for the day.
Monday, 11 September, 2023 / 07:30 AM - 07:00 PM BST
Visit the Exhibit Showcase to evaluate industry offerings that can move your business forward. Engage with your peers, Gartner experts, and exhibitors. Attend a theatre session to see technology in action.
Monday, 11 September, 2023 / 09:30 AM - 10:15 AM BST
Anna Krasniewska, Group Vice President, Gartner
Brent Cassell, VP, Advisory, Gartner
Over the past three years, organizations showed remarkable innovation and responsiveness. HR led the way in transforming work models, embracing workforce flexibility and boosting accountability for employee well-being and equity. This took place out of necessity — extreme disruption forced a level of creativity and experimentation that seemed too risky before. The results expanded the boundaries of what leaders previously thought their people, systems and technologies were capable of achieving.
The opening keynote will explore how HR leaders can continue to boldly encourage remarkable change and innovation without a backdrop of extreme disruption driving extreme behavioral change.
Monday, 11 September, 2023 / 10:15 AM - 11:00 AM BST
Join us for refreshments in a brief break between sessions.
Monday, 11 September, 2023 / 10:15 AM - 11:00 AM BST
Create paintings for a local hospital while unwinding with your peers. No artistic experience required! Hosted by Gartner Gives and Foundation for Hospital Art.
Monday, 11 September, 2023 / 10:15 AM - 11:15 AM BST
Felipe Hessel, Sr Director, Advisory, Gartner
Belén Fernández, VP, Executive Partner, Gartner
Rebecca Willimott, MVP Sales, Gartner
Michael Jones, Executive Partner, Bus Services, Gartner
Tanya Gerrard-White, Group Chief People Officer, Markerstudy Group
Carmen-Maja Rex, Director Group HR/Global Head of HR, Heidelberg Materials
Join our highly exclusive Invitational Program to gain invaluable insights as HR takes center stage on the corporate agenda. Discover how leading HR functions transition from design and execution to enablement and orchestration, enhancing value amidst today's challenges. You’ll learn how to prioritise efforts and achieve cross-functional coordination for optimal results. You’ll gain more insights into investing in adaptability and resilience so it can continue to catalyse new solutions.
Monday, 11 September, 2023 / 10:30 AM - 10:50 AM BST
Alex Scutt, SOLUTIONS CONSULTANT, UKG
Driving growth in these challenging economic conditions requires HR and Operations teams to be agile and aligned. Unfortunately, this isn't always happening. Siloed actions and disconnected processes are causing unintended adverse consequences for the other side, wasting time and stifling performance. Join our UKG expert, Alex Scutt discuss ways to close the HR – Operations gap, enabling efficiency, productivity, compliance and employee experience to transform.
Monday, 11 September, 2023 / 10:30 AM - 10:50 AM BST
Alejandro Alvarez, LEAD PEOPLE SCIENTIST, Culture Amp
The latest research from over 6,000 companies on why culture matters, where to focus, and what changes you can expect to see
• Stories from the world’s top performing companies
• Actionable insights that you can take back and apply to your own company
Monday, 11 September, 2023 / 10:45 AM - 11:30 AM BST
Eser Rizaoglu, Sr Director Analyst, Gartner
HR technology has truly become one of the cornerstones of HR, with more and more leaders prioritizing HR investment in this space. But one key area we need to focus more on to be able to get the full benefits of technology is end-user adoption. In this Ask-the-Expert session, we deep dive into reasons why different types of end-users adopt HR technology and look at ways to improve technology usage to reap its benefits.
Monday, 11 September, 2023 / 10:45 AM - 11:30 AM BST
Oreoluwa George-Taylor, Sr Principal, Advisory, Gartner
As DEI garners increased attention, Councils, Committees, and ERGs – the common DEI governance structures – face obstacles that hinder meaningful progress. To ensure long-term success, organizations need a future-proof governance model that improves overall program effectiveness. Join us today to discover best practices and assessment tools that enhance governance effectiveness by overcoming common hurdles.
Monday, 11 September, 2023 / 10:45 AM - 11:30 AM BST
Daniel Dirks, Managing Vice President, Gartner
Ceree Eberly, Former Senior Vice President and Chief People Officer, Coca-Cola (Emeritus)
Judith Wiese, CHRO, CSO, & Member of Managing Board, Siemens AG
The pandemic has unlocked a greater appetite for changing the way work gets done, but the focus of HR Leaders has primarily been on where work gets done. While these changes have increased employee performance and autonomy, a startling 31% of employees cited a lack of meaningful work as their reason for quitting. Organizations must be bolder and sharpen changes to work flexibility. Join this roundtable to learn how your peers are bringing new forms of flexibility to the workforce beyond location.
Monday, 11 September, 2023 / 10:45 AM - 11:30 AM BST
Shannon Wiest, Sr Principal, Advisory, Gartner
Despite more organizations using AI, few have a formalized framework to enable it in their DEI strategy. While AI brought ethical concerns in the past, carefully crafted tools can point out systemic biases rather than perpetuate them. Ethical and transparent use of AI can promote DEI by increasing diversity recruiting, personalizing training and development, and improving engagement. Join this session to discuss how DEI Leaders can influence AI implementation and leverage it to improve DEI outcomes.
Monday, 11 September, 2023 / 10:45 AM - 11:45 AM BST
Jan Cook, Sr Director Analyst, Gartner
SAP SuccessFactors negotiations can be quite complex. This Clinic will provide actionable, objective insight and advice for new SuccessFactors deals and upcoming renewals.
Monday, 11 September, 2023 / 11:00 AM - 11:20 AM BST
Hanne Nieberg, Director Analyst, Gartner
This session will present an overview of the 2023 Hype Cycle for HR Transformation. The Hype Cycle distills the variety of insights that Gartner profiles each year into a succinct set of “must-have” innovations / capabilities for a successful HR transformation. Join this session to learn about the perceived the maturity and adoption of key innovations and capabilities that need to be considered as part of a successful HR transformation and leverage the Hype Cycle as a quick navigation tool to formulate your own HR transformation strategy.
Monday, 11 September, 2023 / 11:00 AM - 11:30 AM BST
Jane Alancheril, Sr Director, Advisory, Gartner
Many CHROs feel unprepared to help their organization and employees manage compounding shocks. Drawing on insights from top CHROs, this session will equip CHROs to more effectively lead during unpredictable and threatening times and build resilience in constantly shifting conditions.
Monday, 11 September, 2023 / 11:00 AM - 11:30 AM BST
Andy Karr, VP, Team Manager, Gartner
Fifty-seven percent of organization redesigns fail. Before jumping to one type of solution for a redesign (typically, blowing up the org chart), consider the full suite of levers that can be pulled in the operating model to achieve a specific goal. HR leaders must guide leaders to diagnose the problem and choose the right solution for the circumstance.
Monday, 11 September, 2023 / 11:00 AM - 11:30 AM BST
Lee-Anne Vallée, Sr Director, Research, Gartner
Executives’ roles are increasingly complex today: they must balance stakeholder interests, manage higher workloads, and build trust and psychological safety on their teams. But 74% of HR leaders say that leaders lack time to participate in self-development, and 58% say they are resistant to changing their leadership styles. Join this session to learn how L&D leaders can alleviate barriers to close senior leader capability gaps and improve their development returns-on-investment.
Monday, 11 September, 2023 / 11:00 AM - 11:30 AM BST
Alistair Kidson, Sr Principal, Advisory, Gartner
What is the standard of excellence for the Head of Talent Management role in today's talent landscape? In this session we'll review how Heads of Talent Management can evolve the way they approach their role and elevate their impact on business results by driving the attraction, retention, and performance of critical talent.
Monday, 11 September, 2023 / 11:00 AM - 11:30 AM BST
Emi Chiba, Principal Analyst, Gartner
A pragmatic HR technology strategy requires regular reassessment of the HR Tech stack - but when is it time to move on? HR tech replacement is costly and labor intensive, but can feel like the only option when vendor relations go awry. Through storytelling and pragmatism, this session gives HR leaders actionable insight to prevent messy breakups and find a way forward.
Monday, 11 September, 2023 / 11:45 AM - 12:05 PM BST
Aaron Kloch, VP, Team Manager, Gartner
At this session, we'll uncover turnover trends of the past few years and dig into why employees are leaving their organizations and what they anticipate will be improved in their next job. At this session, we'll also provide attendees with an overview of two important benchmarking tools available to Gartner clients: 1) the Turnover Benchmarking Survey which allows organizations to view turnover trends quarterly and annually, across critical talent segments; and 2) the Departure View Exit Survey which provides organizations with insight into why employees are leaving, what employees valued about and what could have improved their experience within your organization.
Monday, 11 September, 2023 / 11:45 AM - 12:15 PM BST
Brent Cassell, VP, Advisory, Gartner
While investments in well-being programs remain high, only 32% of total rewards leaders believe their organization does a good job assessing the effectiveness of those investments. Many rewards leaders focus on what they can measure (e.g., utilization) without a better understanding of what they should. Join this session to learn how the best organizations evaluate their well-being programs’ impact on their employees, talent outcomes, and business results.
Monday, 11 September, 2023 / 11:45 AM - 12:15 PM BST
Christopher Long, VP, Advisory, Gartner
Effective HR leadership is critical to delivering on a bold HR strategy, yet only a third of CHROs are satisfied with the quality of senior leaders in their organization. In this session, you will learn about the CHRO's essential role in developing a World Class HR leadership team who can effectively translate the strategy and enable bold business results.
Monday, 11 September, 2023 / 11:45 AM - 12:15 PM BST
Vitorio Bretas, Director, Advisory, Gartner
Recruiting leaders are under increasing pressure to identify highly skilled workers - and fast. Skills-based hiring approaches are on the rise because they encourage agility for changing business needs and broader access to diverse talent pools; However, actually making the shift remains complex in practice. This session will identify the common barriers and necessary solutions that Recruiting Leaders need to remain competitive in this new era of talent.
Monday, 11 September, 2023 / 11:45 AM - 12:15 PM BST
Trevor Keavney, Sr Principal, Advisory, Gartner
As organizations implement return-to-office policies, many have faced employee resistance, equity concerns, and disengagement. This breakout session will help HR leaders understand what makes for a great office experience, build an attractive office value proposition, and communicate its benefits to employees, helping to optimize the use of the office and sustain talent outcomes.
Monday, 11 September, 2023 / 11:45 AM - 12:15 PM BST
Eser Rizaoglu, Sr Director Analyst, Gartner
Multiple HR leaders are becoming the first port of call for their opinions on technology trends, which have become more and more frequent over the last few years. In this session, we use the example of GenAI to help you understand, how to respond to technology trends and which key criteria could be used to make your assessment of any new future technology trends.
Monday, 11 September, 2023 / 11:45 AM - 12:30 PM BST
Travis Wickesberg, Sr Director Analyst, Gartner
New AI tools are increasingly available and ready to apply, but most L&D functions are unsure of how they can, should, or might want to use this technology. L&D functions can explore how AI will reshape the way work gets done to better understand how AI tools will impact how they need to design, deliver and manage organizational learning.
Monday, 11 September, 2023 / 11:45 AM - 12:30 PM BST
Augustus Vickery, Director, Advisory, Gartner
How can organizations balance supporting employees with holding them accountable for delivering high-impact results? How does the approach to ratings we use impact employee outcomes? Join this session with a Gartner expert to learn how to build an effective ratings strategy that drives performance and individual employee outcomes.
Monday, 11 September, 2023 / 11:45 AM - 12:30 PM BST
Rania Stewart, Sr Director Analyst, Gartner
Recruiting tech spend is likely toward the top of your allocated budget. Couple that with it’s not often obvious for recruiting leaders to discern where to consolidate without compromising on key capabilities. Come share and learn from your peers on where they have had much/some/limited success and why as you weigh your own tradeoff considerations.
Monday, 11 September, 2023 / 12:00 PM - 12:45 PM BST
Jane Alancheril, Sr Director, Advisory, Gartner
The high turnover of critical talent, in combination with an ageing workforce requires organizations to act in a more agile way to make sure they have the right leaders for their organizations moving forward. HR leaders must create effective succession management plans to retain and promote talent to adapt to our current environment. In this session we will discuss how to rebuild depleted leadership benches; scale succession planning lower into the organization, assess bench strength and the risks involved.
Monday, 11 September, 2023 / 12:15 PM - 01:45 PM BST
Head to the Exhibit Showcase for a bite to eat! Engage with your peers, Gartner experts, and exhibitors while enjoying delicious food and beverages. Evaluate industry offerings that can move your business forward. Attend a theatre session to see technology in action.
Monday, 11 September, 2023 / 12:15 PM - 01:45 PM BST
Join us for a seated networking lunch exclusive to CHRO Circle attendees. Please note that seating is limited and on a first come, first served basis.
Monday, 11 September, 2023 / 12:30 PM - 12:50 PM BST
In his captivating presentation, Rory delves into crucial topics that pave the way for a new era of modern HR. From empowering HR to deliver time back to every department to the pivotal role of CHROs in shaping the future of work, this insightful session explores how HR can consistently address challenges across industries.Rory will also delve into the purpose of work: creating customers. Discover how unsatisfying work can eventually impact customer satisfaction and learn how CHROs can play a crucial role in tomorrow's Future of Work, ensuring ample time for productivity, quality, and success.
Monday, 11 September, 2023 / 12:30 PM - 12:50 PM BST
Talent teams have big targets to hit but are overstretched. Competition for candidates is at an all-time high and the next inevitable disruption is just around the corner.
Santander is on a mission to create a fast, easy and exceptional hiring experience that sets them apart from their competitors, while also building a workforce that supports business needs and employee aspirations.
Join us as Santander shares how they are implementing a skills-based hiring approach and new technologies that help predict success, free-up recruiters to focus on candidates, and deliver on diversity initiatives.
Monday, 11 September, 2023 / 12:55 PM - 01:15 PM BST
Sarah Ford, HEAD OF HR INNOVATION, Diageo
Athena Karp, FOUNDER & CEO, HiredScore
AI, data, and new mindsets have shifted so HR can evolve from service providers to product builders and moderators, unlocking a new era of increased HR impact and revolutionized employee and business experiences. From the creation of a first-ever HR Innovation team and its business case to their work in personalizing the employee experience, scaling HR’s impact while reducing costs, and increasing workforce resiliency, we will focus on Diageo’s journey. Join us to hear about their vision for the HR Innovation team, how they select focus areas, and the exciting programs they’re launching ahead.
Monday, 11 September, 2023 / 12:55 PM - 01:15 PM BST
DEI&B is the biggest talent acquisition challenge facing UK employers in 2023, according to HireRight’s 2023 Global Benchmark Report. Two-thirds of employers anticipate that it will be one of their major challenges until 2026.
In this fireside chat and Q&A, you'll learn why creating a sense of psychological safety at work will ensure everyone feels like they belong, how you can put DEI&B at the centre of your talent acquisition and employee engagement strategies, and how to uncover and use data to decide which areas of your organisation need more support to create a better work environment.
Monday, 11 September, 2023 / 01:20 PM - 01:40 PM BST
Vanessa Govi, CHIEF INNOVATION OFFICER, ALD LeasePlan
From 2025, it will be mandatory for EU companies to report their scope 3 emissions, including employee commuting. Do not wait any longer: you can already efficiently reduce your workforce carbon footprint and help your company reach its CO2 reduction targets. Automate and avoid administrative hassle, monitor mobility use and your CO2 reporting, offer flexible, personalized and sustainable mobility solutions to your employees… Join our session to discover all the solutions that will allow you to not only implement these new regulations but also attract and retain the right talents!
Monday, 11 September, 2023 / 01:20 PM - 01:40 PM BST
Eman Absia, SENIOR DIRECTOR, CUSTOMER SUCCESS, Coursera
As organizations continue to embrace digital transformation and AI technologies, the nature of work is undergoing a profound shift. In this engaging session, we will explore the emerging era of human-AI collaboration and its impact on the workforce. We will delve into the challenges & opportunities in the new paradigm, discussing strategies for organizations to navigate through this landscape. Join us as we unveil Coursera’s insights and innovations to empower HR and L&D leaders in harnessing the power of human-AI collaboration to drive organisational success in the future of work.
Monday, 11 September, 2023 / 01:45 PM - 02:15 PM BST
Magda Male Alos, TALENT MANAGEMENT DIRECTOR, THE COCA-COLA COMPANY
Ashish Mediratta, VICE PRESIDENT, Eightfold.ai
After years of constant disruption, the emergence of tools like Open AI and Chat GPT promise continued change.
Join Magda Male Alos from CCEP and Ashish Mediratta from Eightfold as they discuss how, in these disruptive times, a focus on skills rather than qualifications will help identify and unlock employee potential and organisational success, including:
- Identifying efficiencies that trigger change
- Best practices to align with and drive organisational transformation
- Employee experience, empowerment and engagement
Monday, 11 September, 2023 / 01:45 PM - 02:15 PM BST
Ross Hill, VP GLOBAL SERVICES, orgvue
Vincent Favre, OD DIRECTOR, Danone
The pace of change means CHROs play a more integral role than ever in business strategy and transformation. To help organisations get more future-ready, HR leaders must take control of workforce transformation and align talent with the needs of an adaptive organisation. Join us to hear:
• Why building a Workforce Transformation capability is fundamental for any CHRO
• Why organisations find this difficult and what to do about it
• How Danone created a sustainable capability across the globe
• Next steps for Danone as they elevate to continuous change for an adaptive organisation
Monday, 11 September, 2023 / 01:45 PM - 02:15 PM BST
It’s a top business and HR objective to use skills data to support employee development and address talent gaps. Gain a holistic view of the talent management tech landscape and hear how Thermo Fisher Scientific addressed talent shortage and retention concerns leveraging a talent marketplace and powerful bridge strategy to fill 40% of roles internally. Also see Phenom’s dynamic skills architecture in action, and leave with prescriptive guidance to reach the nirvana state of end-to-end intelligence that empowers transformative change and a thriving workforce.
Monday, 11 September, 2023 / 01:45 PM - 02:15 PM BST
David Bator, MANAGING DIRECTOR, Achievers Workforce Institute, Achievers
Research shows that for organisations looking to improve the employee experience, creating conditions for Belonging have an immediate and lasting effect. Employees who feel a sense of belonging at work are more engaged, have higher job satisfaction, better mental health and productivity .
David Bator, Managing Director of Achievers Workforce Institute (AWI) will share a tactical, practical perspective at how to ensure that every day, every employee feels Welcomed, Known, Included, Supported and Connected.
Monday, 11 September, 2023 / 01:45 PM - 02:15 PM BST
Jason Averbook, SENIOR PARTNER, Mercer
Ravin Jesuthasan, GLOBAL LEADER, TRANSFORMATION SERVICES, Mercer
In a world that's becoming more digital every day & the importance of skills is paramount for organizations to thrive, this session is a must-attend for CHROs. It offers value-driven insights on how to align your HR strategies with these two important business initiatives; skills-based organizations & how to shift from doing technology projects to being a digital function. Every HR function in the world must be reimagining how it delivers interaction. You'll not only gain actionable insights, but you'll walk away with tools to empower your organization on these all-important capabilities.
Monday, 11 September, 2023 / 01:45 PM - 02:15 PM BST
Andrea Marston, SENIOR DIRECTOR OF TALENT ACQUISITION, Vmware, Inc.
TA functions struggle to right size in boom/bust scenarios. Knowing there had to be a better way, VMware redesigned the TA function to be optimal for cost, time and experience using an Agile method. The TA function was redesigned into squads and optimised for:
- Shorter time to fill
- Great candidate and employee experience
- Career journey
- Automation
- Volume and niche capability
- DEI focus
- Business use of TA in downtime
Andrea Marston, TA leader at VMware, will share what worked (and what didn’t), what you can implement today and what’s next on this epic Agile journey.
Monday, 11 September, 2023 / 02:30 PM - 02:50 PM BST
Emi Chiba, Principal Analyst, Gartner
With so much noise in the recruiting technology market, Recruiting and HRIS leaders often struggle to get a clear picture of the overarching dynamics informing costly investment decisions. This summary of trends can be used by HR leaders to get a synoptic view of the larger landscape as it evolves into 2024.
Monday, 11 September, 2023 / 02:30 PM - 03:00 PM BST
Rachael Marshall, Director, Advisory, Gartner
Unlocking the full potential of an intergenerational workforce is increasingly difficult in today’s fragmented work setting. Employees struggle to give their best at work in age-diverse teams given perceptions of conflicting work preferences, fewer opportunities to connect with colleagues, and persistent turnover of peers. This session provides strategies to build cohesion across generations and achieve improved workforce performance and retention.
Monday, 11 September, 2023 / 02:30 PM - 03:00 PM BST
Katie Sutherland, Director, Advisory, Gartner
Continuous disruption is here to stay, and it is L&D's responsibility to make sure the workforce is equipped to weather these storms. To do this effectively, L&D functions must first look internally, and equip themselves for resilience. This session will explore ways L&D leaders can shockproof their function and lead the business on new paths to growth by building agile processes, prioritizing L&D skills development, and designing for optimization and impact.
Monday, 11 September, 2023 / 02:30 PM - 03:00 PM BST
Saikat Chatterjee, Sr Director, Advisory, Gartner
Heads of recruiting have led their teams to deliver exceptional results in recent years despite significant disruption. As hiring volatility and talent shortages remain common, recruiting leaders are evolving their approach to drive the function’s performance in more sustainable ways going forward. Join this session to learn about key trends recruiting leaders are preparing for in 2024 and beyond.
Monday, 11 September, 2023 / 02:30 PM - 03:00 PM BST
Tim Pasto, Director, Advisory, Gartner
Decision makers often resist acting on talent analytics insights because they are skeptical it will lead to better decisions - only 36% of managers believe talent analytics can help them make important decisions. The current uncertain environment only increases the chance they will resort to familiar behaviors. This session will help HR leaders combat employee’s unconscious biases against making data-driven decisions.
Monday, 11 September, 2023 / 02:30 PM - 03:00 PM BST
Harsh Kundulli, Sr Director Analyst, Gartner
HR leaders are getting increasingly complex business requests often in areas beyond HR’s traditional control or expertise. Digital HR is essential but not enough to meet these new demands that extend HR’s role right to the day-to-day work of employees. How can you boost digital HR and thrive in this new world? Learn the answer in this session.
Monday, 11 September, 2023 / 02:30 PM - 03:00 PM BST
Rania Stewart, Sr Director Analyst, Gartner
Instilling AI into your recruitment technology capabilities is no longer a 'should do' but a 'must do'. AI powers an accurate, less-biased candidate prioritization process; and it can also punch up your user experience with capabilities such as conversational AI and automated scheduling. In this session we will discuss the necessity of AI in your go forward recruitment technology strategy and discuss ways in which you can mitigate the risk concerns that have followed AI around in past years.
Monday, 11 September, 2023 / 02:30 PM - 03:15 PM BST
Oreoluwa George-Taylor, Sr Principal, Advisory, Gartner
This session will help CHROs and HR leaders enhance your organization’s ability to make workplace adjustments and promote disability inclusion. This peer discussion will explore ways to improve inclusion, retention, and engagement for people with disabilities and long-term health conditions and provide participants with valuable insight and advice on increasing the visibility of your accessibility services, updating policies, and raising leadership awareness.
Monday, 11 September, 2023 / 02:30 PM - 03:15 PM BST
Alistair Kidson, Sr Principal, Advisory, Gartner
There is a strong desire among employees to maintain the flexibility they have gained over the past few years, while frontline workers continue to push for more. As we move away from the Pandemic and prepare for the next disruption, organizations are starting to question whether it is necessary to pursue increased flexibility for the frontline workforce. Join peers for a roundtable discussion on the necessity, potential, and future of flexible policies for your frontline workers.
Monday, 11 September, 2023 / 02:30 PM - 03:15 PM BST
Felipe Hessel, Sr Director, Advisory, Gartner
Persistent tightness in the global labor market in spite of rumors of growing economic headwinds has challenged the way organizations think about the relationship between economic conditions and the labor market. HR leaders must find ways to understand the state of the labor market independent of economic predictions. This session will help HR leaders to identify and understand the current state of the labor market through the lens of talent-based leading indicators of economic conditions, as well as emerging and trending issues in the market today.
Monday, 11 September, 2023 / 02:30 PM - 03:15 PM BST
Joe Coyle, VP, Team Manager, Gartner
As organizations move to reduce costs within Total Rewards – either through the reduction of offerings or lower-than-anticipated year-end budgets – HR leaders must balance high employee expectations for Rewards with the financial sustainability of the organization. This will prove to be a difficult task, as employee expectations for pay & benefits are at an all-time high following the volatile labor market. Join this session to ask a Gartner Expert how to best approach delivering changes to your rewards package, and how to use communications & plan design to build employee’s confidence in the value and fairness of your Rewards practices.
Monday, 11 September, 2023 / 02:30 PM - 04:00 PM BST
Rich Cober, MVP, Service Delivery, Gartner
Jessica Knight, VP, Research, Gartner
Building a human capital strategy is a difficult task, particularly under circumstances requiring cost optimization. Lessons learned from such situations are rarely captured and published. In this interactive workshop for Chief HR Officers (CHROs) in organizations optimizing costs, you will:
1) Apply Gartner's “strategy on a page” for organizations optimizing costs
2) Exchange your current experiences and questions with fellow CHROs
3) Network with peers undergoing the same challenges
Monday, 11 September, 2023 / 03:15 PM - 03:45 PM BST
Isha Vicaria, SR. RESEARCH AND PEOPLE DATA ANALYST, Workhuman
Kelly Lafnitzegger, VP, Separation Management Office Leader , GE POWER
GE Vernova, amidst a spinoff, is focused on employee retention and cultivating robust culture. In navigating change management, strategic recognition is a vital component with the power to mitigate the annual cost of voluntary attrition (1.61 million dollars for every 1,000 employees). Drawing upon Workhuman's research-backed strategies, session attendees will gain insights into the GE Vernova spinoff, the challenges, successes, and lessons learned, while seeing how a well-structured recognition program can effectively bolster and support successful organizational change.
Monday, 11 September, 2023 / 03:15 PM - 03:45 PM BST
Leila Comerford, SENIOR PEOPLE INSIGHTS CONSULTANT, BetterUp
Mark Blatchford, GLOBAL LEARNING & LEADERSHIP DEVELOPMENT, Unilever
According to Harvard Business Review, 80% of organizational transformation efforts fail, even after investing in upgraded technology and modernized workspaces. The problem? Real transformation starts with people. Building a strong coaching culture is key. Organizations with a strong coaching culture have a 24% performance increase and achieve 20% more goals. Join an insightful discussion with BetterUp to learn how to:
* Craft and scale a coaching culture that builds critical skills and mindsets
* Quantify the ROI of your coaching initiatives
* Achieve goal alignment and drive measurable impact
Monday, 11 September, 2023 / 03:15 PM - 03:45 PM BST
Somen Mondal, General Manager Talent Intelligence, Ceridian
Today’s organizations face critical staffing and skills shortages, with fierce competition to attract and retain top talent. Meanwhile, employees have more employment options than ever and are seeking increased flexibility, benefits, and control over their careers. Dayforce Career Explorer, powered by the Dayforce Skills Engine, leverages HR data to deliver AI-powered, skills-based career planning and helps organizations increase talent mobility by matching employees with open roles and projects.
Monday, 11 September, 2023 / 03:15 PM - 03:45 PM BST
Anne Fulton, CEO, Fuel50 Career Pathing
The future of skills intelligence is here. Organisations have access to more workforce insights than ever before to support their strategic initiatives and people decisions, but building an intelligent strategy around skills to support your talent is the future of workforce agility. Learn how you can build skills intelligence to fuel your organisational resilience and workforce optimisation.
Monday, 11 September, 2023 / 03:15 PM - 03:45 PM BST
Partha Neog, CEO,
Discover the cutting-edge research that dives deep into the world of employee recognition in the UK market. Gain valuable insights, explore benchmarking data, and learn about best practices that define a DIY way to implement an employee recognition program. This session is a must-attend for HR Professionals in Total Rewards, Compensation & Benefits, and anyone eager to foster a culture of appreciation & unleash the full potential of their workforce. Don't miss this opportunity to leverage AIRe Frameworks' comprehensive analysis & take your employee recognition strategies to new heights!
Monday, 11 September, 2023 / 03:15 PM - 03:45 PM BST
Jamie Aitken, VP, HR Transformation, Betterworks
Get ready to supercharge your HR decision-making process with the power of data! Join us to uncover 3 essential business transformations that require HR’s strategic leadership to harness the right people and performance data for successful implementation. One pivotal example would be using data to ensure that all employees are aligned with the goals, strategies, and expectations of the transformation. These data and analytics, when bolstered by AI, can redefine strategic planning, boosting workforce performance and significantly amplifying your C-suite impact. Through engaging real-world examples, we'll spotlight the groundbreaking influence of data-led HR decisions. Our goal? To light a spark that inspires you to transform your own HR practices and ensure your people and your business are marching to the same beat!
Monday, 11 September, 2023 / 03:15 PM - 04:00 PM BST
Lucy Beaumont, TALENT MANAGEMENT SOLUTION LEAD, SHL
Robert Zajko, SR DIRECTOR TALENT ACQUISITION EMEA, MID,
As the workforce ages & senior leaders approach retirement, organizations face the potential loss of valuable knowledge & experience. This transition presents a pivotal moment to catalyze transformation in how we attract, retain and manage older workers as the global population ages. Join us as we explore the changing world of work, an aging population, & the evolving needs for leadership, selection & workforce planning. We will share the latest research & strategies for embracing change, leveraging the departure of senior leaders to foster a culture of diversity in a changing landscape.
Monday, 11 September, 2023 / 04:00 PM - 04:30 PM BST
Rich Cober, MVP, Service Delivery, Gartner
Ceree Eberly, Former Senior Vice President and Chief People Officer, Coca-Cola (Emeritus)
Judith Wiese, CHRO, CSO, & Member of Managing Board, Siemens AG
World-class CHRO’s differentiate themselves through their ability to influence strategy and unlock the potential of leaders throughout their organizations. The development of the next generation of CHROs depends on preparing them to shape leadership strategy and development at the highest organizational levels. However, building that capability is not easy, particularly in a work environment characterized by constant change which places ever growing pressure on leaders. This session will feature current and former CHROs from Gartner’s CHRO Global Leadership Board and Executive Partner group who have successfully built up the strategic acumen of their HR leadership teams to prepare them for next level roles and to develop successful leaders throughout their organizations.
Monday, 11 September, 2023 / 04:00 PM - 04:30 PM BST
Augustus Vickery, Director, Advisory, Gartner
Many organizations not only met but exceeded performance targets despite recent volatile conditions. Yet they are seeing signs that this performance may not be sustainable, including rising attrition and longer working hours without associated performance gains. Join this session to learn how talent management leaders can adapt their existing performance processes to ensure employees are able to sustain their best performance.
Monday, 11 September, 2023 / 04:00 PM - 04:30 PM BST
Lee-Anne Vallée, Sr Director, Research, Gartner
Employees will have to upskill continuously and reskill more frequently to survive and thrive amid future-of-work trends from hybrid work to machine-human hyperautomation. Agile learning is an indispensable tool for L&D and leaders and across the enterprise to future-proof employees and close critical skills gaps.
Monday, 11 September, 2023 / 04:00 PM - 04:30 PM BST
Rania Stewart, Sr Director Analyst, Gartner
Skills as a buzzword is trending. Again. While AI-powered advances in skills tech are clearing long-standing obstacles, the use cases that stand to gain the most value (and those that don’t) from applying skills is something every HR leader benefits from having basic fluency towards steering their COE and/or business partners to successful outcomes that actually matter.
Monday, 11 September, 2023 / 04:00 PM - 04:30 PM BST
Harsh Kundulli, Sr Director Analyst, Gartner
The HCM suite is the center of gravity of the HR technology portfolio of most organizations today. Yet it often fails to meet the expectations of employees, managers, and HR. Without the luxury of ripping and replacing the suite after a costly implementation, HR leaders are looking for options to optimize it for business adoption and performance. Learn about those options in this session.
Monday, 11 September, 2023 / 04:00 PM - 04:45 PM BST
Belén Fernández, VP, Executive Partner, Gartner
Dennis Berger, VP, Member Acquisition, Gartner
Debbie Lynch, VP, Team Manager, Gartner
As organizations continue to adopt to the dramatic transformation of the post-pandemic world, they’ve become increasingly worried about limited visibility into remote and hybrid employees’ work and potential impacts of the new workplace on productivity and performance. Coupled with difficulties in retention and recruiting and economic uncertainty, pressure on CHROs to create an engaging and effective talent strategy has never been higher. How can CHROs leverage the increased flexibility of the workplace to maintain or increase productivity? What are the best practices to drive culture in a workforce that spends less time than ever in the office? How can CHROs best outfit organizational leaders to address the challenges and opportunities in the new world of work? Join us to develop strategies and learn best practices for maintaining productivity and performance in the new world of work..
Monday, 11 September, 2023 / 04:00 PM - 04:45 PM BST
Saikat Chatterjee, Sr Director, Advisory, Gartner
In today's environment - amidst economic uncertainty and under cost pressures, L&D leaders are being asked to justify their spend and demonstrate returns on investment. IN this session, learn from your peers on how to measure and communicate the value of learning investments.
Monday, 11 September, 2023 / 04:00 PM - 04:45 PM BST
Alistair Kidson, Sr Principal, Advisory, Gartner
Employees today expect development that is tailored to their unique needs, and no-one expects this more than our early career associates who grew up in a digital era that offers personalized experiences. Talent leaders must now engage these new employees with compelling and targeted development opportunities if they are to provide the organization with the staff and capabilities it needs. Join this roundtable with your peers to discuss approaches and best practices for early career talent development programs that engage new talent and equip the business with the critical skills it needs to succeed.
Monday, 11 September, 2023 / 04:00 PM - 04:45 PM BST
Oreoluwa George-Taylor, Sr Principal, Advisory, Gartner
With increased pressure for transparency and accountability, DEI Leaders must set clear DEI goals and objectives for their organization. But where to start and what should these look like? This roundtable discussion will be an opportunity for DEI leaders to share their considerations and approaches when setting goals on both the organizational and individual level.
Monday, 11 September, 2023 / 04:30 PM - 05:15 PM BST
Join us for refreshments in a brief break between sessions.
Monday, 11 September, 2023 / 04:30 PM - 05:15 PM BST
Create paintings for a local hospital while unwinding with your peers. No artistic experience required! Hosted by Gartner Gives and Foundation for Hospital Art.
Monday, 11 September, 2023 / 04:45 PM - 05:05 PM BST
Sinead Keenan, CHIEF INNOVATION OFFICER, EZRA
Helen Basford, GLOBAL CAPABILITY LEAD FOR COACHING AND, AstraZeneca
Discover how the transformative power of coaching can help you enable performance, drive organizational strategy, and build a culture of forward-looking lifelong learners. Join our session to find out how AstraZeneca unleashed the full potential of coaching culture on their development programs; with 85% of all employees reporting receiving Coaching from their line manager, and winning Distinguished Organization at this year's International Coaching Federation awards.
Monday, 11 September, 2023 / 04:45 PM - 05:05 PM BST
Zoe Vince, HR TRANSFORMATION DIRECTOR, Oracle
Divya Singh, Sales Consultant, Oracle
In today’s competitive job market, organisations are constantly seeking ways to streamline their hiring processes and attract top talent.
Discover how Artificial Intelligence (AI) built into Oracle Cloud HCM offers powerful tools that can revolutionise your recruitment process, making it more efficient, effective, and fair - all while offering an engaging, simple experience for candidates.
Monday, 11 September, 2023 / 05:15 PM - 06:00 PM BST
Magnus Lindkvist, Futurologist, Magnus Lindkvist AB.
Whenever "The Future" is mentioned as a title or theme, it conjures images of shiny gadgets, burning planets, and big words. Useful in books and movies. Less so for leaders and managers. In a real-time world, the future must be transformed from a tirade of clichés into a management tool. Futurologist Magnus Lindkvist spent the pandemic years crafting actionable insights from how companies, entrepreneurs, and leaders made "future" an activity, not just a theory. Why is success toxic? What is exaptation and how can it spawn innovation? Why should we follow aliens? And what can we all learn from the Bee Gee's? Get answers to these questions and many more during Lindkvist's keynote session.
Monday, 11 September, 2023 / 06:00 PM - 07:00 PM BST
Join us for a networking reception on the Exhibit Showcase where you can engage with your peers, Gartner experts, and exhibitors while enjoying delicious food and beverages. Evaluate industry offerings that can move your business forward. Attend a theater session to see technology in action.
Tuesday, 12 September, 2023 / 07:30 AM - 03:00 PM BST
Visit the Exhibit Showcase to evaluate industry offerings that can move your business forward. Engage with your peers, Gartner experts, and exhibitors. Attend a theater session to see technology in action.
Tuesday, 12 September, 2023 / 07:30 AM - 04:15 PM BST
This lounge is exclusively dedicated to Gartner for Chief Human Resources Officers Members and Majestic Prospects. Come and use this space to unwind, get some work done and network with peers.
Tuesday, 12 September, 2023 / 07:30 AM - 04:15 PM BST
Stop by Gartner Showcase to demo our latest tools, gain insights, and learn how we can help you enhance HR capacity, capability and performance.
Tuesday, 12 September, 2023 / 07:30 AM - 04:30 PM BST
Registration and Information hours for the day.
Tuesday, 12 September, 2023 / 09:00 AM - 09:45 AM BST
Haben Girma, Disability Rights Lawyer and Author,
Disabled people are the largest historically underrepresented group, numbering over one billion worldwide. When you include friends and family members who will want accessibility, the disability market represents $13 trillion in annual disposable income. Organizations that prioritize accessibility benefit by gaining access to a much larger audience, improving the experience for both disabled and nondisabled people, and facilitating further innovation. Join us for an engaging presentation where Haben Girma will share how she became an advocate and what we can do to make our communities more inclusive.
Tuesday, 12 September, 2023 / 09:45 AM - 10:30 AM BST
Join us for refreshments in a brief break between sessions.
Tuesday, 12 September, 2023 / 09:45 AM - 10:30 AM BST
Create paintings for a local hospital while unwinding with your peers. No artistic experience required! Hosted by Gartner Gives and Foundation for Hospital Art.
Tuesday, 12 September, 2023 / 10:00 AM - 10:20 AM BST
Building out your organization’s roles and associated skills is an arduous, time-consuming task without the right technology to create a baseline to work from. See how a dynamic skills architecture can drastically reduce the time it takes to get a comprehensive view of all your company’s roles and skills so you can better: identify and address gaps with workforce intelligence, provide compelling career pathing opportunities for employees, and deliver detailed succession plans for critical roles.
Tuesday, 12 September, 2023 / 10:00 AM - 10:20 AM BST
Lynette Silva Heelan, PRINCIPAL CONSULTANT, Workhuman
Studies show doubling recognition can boost productivity by 9%, with $91,989,474 in gained employee productivity. When employees receive recognition for life events and milestones, they are 3 times as likely to strongly agree they feel connected to culture. Enterprises across the globe have experienced these results, however, struggle to sustain and scale. In this session, learn how Workhuman has met the challenge. Attendees will deep dive into a game-changing partnership with Microsoft, one that empowers real-time recognition in Teams, a seamless integration that enhances workplace culture.
Tuesday, 12 September, 2023 / 10:15 AM - 11:00 AM BST
Daniel Dirks, Managing Vice President, Gartner
Ceree Eberly, Former Senior Vice President and Chief People Officer, Coca-Cola (Emeritus)
Today’s environment has put novel talent challenges and opportunities on the CHRO and C-Suite agenda, creating significant opportunities for CHROs to challenge outdated assumptions and push boundaries through their talent strategy. Attend this roundtable session to share with and learn from your CHRO peers on approaching some of the toughest conversations you are having with your CEO, the C-Suite, and the Board.
Tuesday, 12 September, 2023 / 10:15 AM - 11:00 AM BST
John Kostoulas, VP Analyst, Gartner
Q4 involves a lot of last mile preparation before HR technology leaders present their next round of proposed investments to their stakeholders. This is a session to ask Gartner experts everything you need to be 100% ready!
Tuesday, 12 September, 2023 / 10:15 AM - 11:00 AM BST
Helen Poitevin, Distinguished VP Analyst, Gartner
Talent analytics leaders aspire to show the link between talent decisions and business outcomes. Yet they can get stuck building and rebuilding the same standard dashboards. How can they take the leap to get to higher impact insights? What investments in people, data, technology and data literacy are needed? In this session, ask a Gartner expert about the paths you can take for high impact in talent analytics.
Tuesday, 12 September, 2023 / 10:15 AM - 11:00 AM BST
Belén Fernández, VP, Executive Partner, Gartner
Debbie Lynch, VP, Team Manager, Gartner
Dennis Berger, VP, Member Acquisition, Gartner
As organizations continue to adopt to the dramatic transformation of the post-pandemic world, they’ve become increasingly worried about limited visibility into remote and hybrid employees’ work and potential impacts of the new workplace on productivity and performance. Coupled with difficulties in retention and recruiting and economic uncertainty, pressure on CHROs to create an engaging and effective talent strategy has never been higher. How can CHROs leverage the increased flexibility of the workplace to maintain or increase productivity? What are the best practices to drive culture in a workforce that spends less time than ever in the office? How can CHROs best outfit organizational leaders to address the challenges and opportunities in the new world of work? Join us to develop strategies and learn best practices for maintaining productivity and performance in the new world of work..
Tuesday, 12 September, 2023 / 10:15 AM - 11:45 AM BST
Brent Cassell, VP, Advisory, Gartner
While many TR leaders track metrics, such as participation and employee engagement, few are satisfied with their ability to measure the holistic impact of their well-being investments, either on the organization as a whole or on employees themselves. This workshop will provide TR leaders with an easy-to-use framework to create a scorecard that captures key performance metrics and visualizes outputs to share with stakeholders.
Tuesday, 12 September, 2023 / 10:30 AM - 10:50 AM BST
Emi Chiba, Principal Analyst, Gartner
A highlights tour through the first ever, dedicated Talent Acquisition Technology Hype Cycle.
Tuesday, 12 September, 2023 / 10:30 AM - 11:00 AM BST
Lee-Anne Vallée, Sr Director, Research, Gartner
This session draws on Gartner's Model of a World Class Head of L&D to explore what the best learning leaders need to do to deliver workforce capability in today’s environment of stacked change and rapidly evolving skills. Join this session to learn how you can unlock the power of partnerships to cultivate shared ownership for learning to support and sustain employee and organizational growth, now and in the future.
Tuesday, 12 September, 2023 / 10:30 AM - 11:00 AM BST
Tim Pasto, Director, Advisory, Gartner
As HR leaders invest in talent analytics, they should not fall into the trap of rushing towards predictive analytics or solely focusing on the data. Instead, they should emphasize how talent analytics can better partner with stakeholders to drive impact. This session shows how HR leaders can strengthen the “consultative muscle” in talent analytics, enabling teams to directly engage with the business in order to solve problems and shape talent outcomes.
Tuesday, 12 September, 2023 / 10:30 AM - 11:00 AM BST
Augustus Vickery, Director, Advisory, Gartner
What is the standard of excellence for the head of total rewards role in today's complex rewards environment? In this session, we'll review how heads of total rewards can evolve their role and elevate their impact on talent and business results.
Tuesday, 12 September, 2023 / 10:30 AM - 11:00 AM BST
Mark Whittle, VP, Advisory, Gartner
Join this session to learn the latest trends and use cases for Internal Talent Marketplaces (ITMs). ITMs are perhaps the hottest, most hyped technology in HR today but does it live up? This session will explore the benefits and risks of ITMs, what’s working and not working today, what are the lessons learned, and the vendor landscape.
Tuesday, 12 September, 2023 / 10:30 AM - 11:00 AM BST
Jane Alancheril, Sr Director, Advisory, Gartner
DEI leaders today are asked to deliver more with less during increasingly challenging economic and corporate environments. As CEOs and Boards focus on the economic bottom line and some employees push back against DEI initiatives, it’s time for heads of DEI to become even stronger advocates for their functions and themselves. Join this session to understand how DEI leaders can think more like CFOs to manage resources and prioritize their own time and energy to maximize functional and personal effectiveness.
Tuesday, 12 September, 2023 / 11:15 AM - 11:35 AM BST
John Kostoulas, VP Analyst, Gartner
Gartner's Magic Quadrant and Critical Capabilities for Cloud HCM Suites for 1,000+ Employee Enterprises covers applications that deliver functionality to help organizations attract, develop, engage, retain and manage workers. This session will cover how to think about solutions and vendors represented in this market.
Tuesday, 12 September, 2023 / 11:15 AM - 11:45 AM BST
Vitorio Bretas, Director, Advisory, Gartner
With growing pressure on the external labor market, companies need internal talent more than ever. This session will talk about how to revamp your recruiting process to put internal talent first, improving retention while reducing recruiting costs.
Tuesday, 12 September, 2023 / 11:15 AM - 11:45 AM BST
Andy Karr, VP, Team Manager, Gartner
Persistent disruption from overlapping changes has fatigued employees. Most HR leaders are stuck in a cycle of reactive change fatigue management, forever "fixing" depleted employees. Instead, HR leaders should focus efforts on identifying change fatigue risk in the organization and curbing preventable fatigue risk to help employees maintain consistent energy and performance.
Tuesday, 12 September, 2023 / 11:15 AM - 11:45 AM BST
Trevor Keavney, Sr Principal, Advisory, Gartner
Predictive analytics are becoming increasingly important to talent leaders to understand and anticipate trends. Yet, most organizations are neither truly predicting issues nor asking the right questions about the problems they need to solve. We will discuss how to re-think your use of predictive analytics in HR through a simplified two-point framework: Co-creation of an overarching strategy and effective prioritization of use cases are the most effective ways to ensure quick wins while investing in long-term gains of predictive analytics investments.
Tuesday, 12 September, 2023 / 11:15 AM - 11:45 AM BST
Katie Sutherland, Director, Advisory, Gartner
There has been an influx over recent years of organizations incorporating 'Belonging' into their DEI agenda, often renaming their functions DIB or DEIB. This rebrand is often a way to combat pushback against DEI goals and objectives. Questions remain however, around what this change means in practical terms. Join this session to learn how to substantially differentiate and evolve your traditional DEI work to include belonging in a meaningful way, and unite the organization on DEI progress.
Tuesday, 12 September, 2023 / 11:15 AM - 11:45 AM BST
Aaron McEwan, VP, Advisory, Gartner
Discover ideas to unlock enterprise workforce productivity identified in our 2023 Future of Work Study. Learn how employees’ most critical productivity barriers can be addressed by human-centric work and Generative AI to boost productivity without employee burnout.
Tuesday, 12 September, 2023 / 11:15 AM - 12:00 PM BST
Rachael Marshall, Director, Advisory, Gartner
Frontline workers are the backbone of many organizations, yet they are often the last to receive meaningful opportunities for professional and personal growth. In order to engage and retain this population, L&D leaders must find ways to overcome the barriers that have traditionally made it difficult to deliver learning in a frontline environment. Join this roundtable to learn from your peers on how to better support frontline worker growth.
Tuesday, 12 September, 2023 / 11:15 AM - 12:00 PM BST
Emily Strother, Director, Team Manager, Gartner
Organizations are placing a burgeoning list of expectations on Talent Management from enabling strategic priorities, to driving performance, and improving engagement and retention of employees. Creating a strategy and developing tactics to achieve these priorities is all-consuming for talent management leaders, leaving impact measurement as an afterthought for the function. Join this roundtable with your peers to explore approaches to measuring and tracking talent management's impact across the organization.
Tuesday, 12 September, 2023 / 11:15 AM - 12:00 PM BST
Travis Wickesberg, Sr Director Analyst, Gartner
In the face of challenging economic conditions and tight labor markets, learning technologies must balance the need to deliver business transformation for greater performance and talent outcomes, while operating with rigorous fiscal discipline. In order to accomplish this, L&D leaders must use a comprehensive process to find the most applicable, cost-effective, and rightsized learning technology solution. Join this interactive session with a Gartner expert to discuss the critical steps of making an informed decision you feel confident in.
Tuesday, 12 September, 2023 / 11:15 AM - 12:00 PM BST
Hanne Nieberg, Director Analyst, Gartner
The acceleration of technology is becoming front and centered to driving growth in 2023. As a result, 84% of HR leaders plan to increase or maintain their HR technology budget. However, a fact-based separation of promises and real impact remains rare. Join your peers in this roundtable to discuss: In which emerging HR technology applications have you investing in? How have these helped you in driving HR efficiency and improving the employee experience? What have been the key success drivers and main hurdles to your HR technology investments?
Tuesday, 12 September, 2023 / 11:45 AM - 01:15 PM BST
Head to the Exhibit Showcase for a bite to eat! Engage with your peers, Gartner experts, and exhibitors while enjoying delicious food and beverages. Evaluate industry offerings that can move your business forward. Attend a theatre session to see technology in action.
Tuesday, 12 September, 2023 / 11:45 AM - 01:15 PM BST
Join us for a seated networking lunch exclusive to CHRO Circle attendees. Please note that seating is limited and on a first come, first served basis.
Tuesday, 12 September, 2023 / 12:00 PM - 12:20 PM BST
Dirk Jonker, CEO FOUNDER, Crunchr
Join us for an exclusive session for HR Leaders and discover the transformative power of Crunchr Generative AI. Explore new operating models for strategic business partnering and witness a live demonstration of this cutting-edge technology. Gain valuable insights into the legal considerations surrounding AI in HR. Experience Crunchr AI, empowering you to get instant answers in meetings through NLP. Don't miss this opportunity to elevate your HR practices, navigate legal matters, and unlock the full potential of data-driven decision-making. Reserve your spot now and be part of the future of HR!
Tuesday, 12 September, 2023 / 12:00 PM - 12:20 PM BST
The shift in workforce dynamics has converged with technology advancements, creating a new paradigm for employers and workers, where both benefit. You can now bring the Gig Economy inside your business and provide talent with flexibility while simultaneously mitigating risk and reducing labor costs. Learn how to maximize workforce agility and utilisation by dynamically leveraging internal + external labor pools, increasing employee engagement, and improving retention. Hear from the largest HR company in Israel and how they’re transforming their business by launching a talent marketplace—GetJob
Tuesday, 12 September, 2023 / 12:30 PM - 01:00 PM BST
Rosemary Hoskins, GLOBAL CAPABILITY LEAD, AstraZeneca
Serena Gonsalves-Fersch, GLOBAL HEAD OF TALENT MANAGEMENT, SoftwareOne
Julie-Anne Walton, CUSTOMER SALES DIRECTOR, Skillsoft UK Ltd
In this journey of discovery, we delve into the untapped possibilities of learning. We explore strategies for achieving content excellence, unearthing innovative approaches to effectively deliver knowledge. Additionally, we dive into impact measurement, seeking to quantify the transformative power of education. Together, we strive to shape a brighter future where learning reaches its fullest potential, leaving a lasting impact on individuals and society. Join us for an insightful session on unlocking the true value of learning and nurturing continuous growth and improvement.
Tuesday, 12 September, 2023 / 12:30 PM - 01:00 PM BST
Marc Ramos, CMO, SplashBI
Naveen Miglani, CEO, SPLASHBI
Talent Analytics is no longer a nice-to-have for just major corporations. Today, Talent Analytics is a requirement for any organisation to thrive in this competitive market. In this interactive session, we will showcase how several organisations have deployed and leveraged various components of Talent Analytics to make an impactful difference in the battle for recruiting, retaining, and engaging the very best people. We will discuss how these organisations addressed potential hurdles and share the ongoing benefits of their analytics journey.
Tuesday, 12 September, 2023 / 12:50 PM - 01:10 PM BST
Clare Moncrieff, SENIOR DIRECTOR, CLIENT ADVISORY, TalentNeuron
Attracting and Retaining Talent is still the number one focus area for CEOs. CHROs must therefore create robust workforce strategies for the short and long term. For far too long, workforce strategy has been built solely using internal talent data, which is insufficient to determine whether to buy, build or otherwise acquire key skills, and assess where to locate. HR has developed blindspots hampering its ability to plan and advise leaders. Join us to hear how the combination of external with internal talent data can significantly improve your insights and decision support.
Tuesday, 12 September, 2023 / 12:50 PM - 01:10 PM BST
Daniel Balshaw, HR TRANSFORMATION DIRECTOR, Oracle
Fostering a culture of personal growth is an enabler to create a more engaged, motivated, and productive workforce. Employees often struggle to know where to start and become overwhelmed with large number of career paths and learning opportunities available to them.
Discover how Artificial Intelligence (AI) built into Oracle Cloud HCM offers powerful tools to streamline the employee experience, freeing your employees to focus on what matter to them.
Tuesday, 12 September, 2023 / 01:15 PM - 01:45 PM BST
Steve Ball, DIRECTOR OF AI & ENGINEERING, GoodHabitz
Move beyond words and immerse yourself in the exciting benefits of AI-powered online learning. Join GoodHabitz’ Director of AI & Engineering, Steve Ball, and witness the game-changing capabilities of AI in reshaping educational experiences for a learner-centric future, and gain insights from our journey in integrating these features. AI in education is no longer a glimpse into the future – it's the reality we live in today!
Tuesday, 12 September, 2023 / 01:15 PM - 01:45 PM BST
Sandy Jones, Client Success Director, Paradox
We’ve all heard the trope that recruiting is a “cost center.” But what if TA leaders could position themselves as revenue drivers instead? Explore how automating repetitive hiring tasks — like candidate screening, interview scheduling, and onboarding — can transform your business and create better experiences for everyone. Join this session to learn how General Motors, McDonald’s, Nestlé and more have returned millions to their bottom line — boosting conversion rates up to 23x, saving 8,000 hours of time, and achieving hiring targets 3 months ahead of schedule, despite navigating a challenging labor market.
Tuesday, 12 September, 2023 / 01:15 PM - 01:45 PM BST
Raul Perez, GLOBAL HEAD TALENT, ADVANCED THERAPY PLA, Novartis
Imagine an organisation where people are inspired, curious & unbossed to alleviate society’s greatest disease burdens. Novartis unleashes the power of people through an unbiased approach to talent, leveraging advanced analytics & artificial intelligence. Novartis have done this, & will share how to use insights to define an intentional and focused early career framework to unlock employee potential and drive tailored talent & development interventions. They share lessons learned to personalize early career interventions & people development to build leaders and specialists of the future.
Tuesday, 12 September, 2023 / 01:15 PM - 01:45 PM BST
Paul Rubenstein, Chief Customer Officer, Visier
It’s a great time to be CHRO, as the people impact gap is the corporate performance gap. But HR teams whose primary value is managing cost and risk are hitting a wall, struggling to impact productivity, manager effectiveness and growth. Some CHROs are breaking out, taking their teams beyond siloed specialties into business-first HR teams that solve systemic issues. This session shows practical examples of how CHROs borrow from the CFO playbook, using people analytics to create a rhythm of content that aligns people decisions to strategy and helps managers impact business results.
Tuesday, 12 September, 2023 / 01:15 PM - 01:45 PM BST
Neil Pickering, SENIOR MANAGER HR INNOVATION, UKG (Ultimate Kronos Group)
Jenny Cook, CHIEF PEOPLE OFFICER, NRG Riverside
Nadine Smart, MANAGING DIRECTOR, Accenture
Business demands are shifting the traditional focus on white-collar workers towards a more inclusive approach for bettering the employee experience for every worker. To improve business culture and meet targets, HR and Operations teams must align. Join UKG, Accenture and NRG Riverside for a panel discussion exploring today’s challenges and the role “Work Tech” now plays in driving employee experience and business performance.
Tuesday, 12 September, 2023 / 01:15 PM - 01:45 PM BST
Patrick Hull, VP GLOBAL LEARNING AND FUTURE OF WORK, Unilever
Karen Fascenda, Chief People Officer, Udemy
Join Karen Fascenda, Chief People Officer at Udemy, and Patrick Hull, VP Global Learning and Future of Work at Unilever for insights on future-proofing your workforce and how Unilever are revolutionising learning and up-skilling in the face of rapid market changes.
Gain first-hand knowledge of Unilever's Future Fit initiative, which focuses on upskilling employees with the skills demanded by today's dynamic market. Learn how a trusted technology partner can support programs through skills gap analysis and personalised content recommendations to bridge those gaps effectively.
Tuesday, 12 September, 2023 / 01:15 PM - 02:00 PM BST
Oliver Shaw, CEO, Orgvue
Ross Hill, VP GLOBAL SERVICES, orgvue
Unprecedented change is driving CHROs to take control of organisational and workforce transformation, with the aim of building a continuous capability. Join this facilitated discussion with Orgvue experts and your peers to discuss the steps to success in aligning talent with the needs of an adaptive organisation. Key topics will be
• Why workforce transformation is difficult and what to do about it
• Managing risk: from talent shortages to preparing for new skills
• The impact of AI on talent planning
• How are people shifting Org design into longer term strategic engagements
Tuesday, 12 September, 2023 / 02:00 PM - 02:30 PM BST
Helen Poitevin, Distinguished VP Analyst, Gartner
Leading talent analytics teams have gone beyond using data stored in HR systems. They look to employee behavior, sentiment, and activity data. How can you use this data ethically? How can the insights drive the right kinds of decisions, and who needs to be involved? Attend this session to learn more about delivering actionable insights to improve employee experience, productivity and well-being.
Tuesday, 12 September, 2023 / 02:00 PM - 02:30 PM BST
Christopher Long, VP, Advisory, Gartner
HR organizations are under tremendous pressure to deliver new solutions to a growing set of unique challenges, like setting up hybrid work environments or taking a stand on social issues. New solutions require innovation, yet few HR leaders believe their current operating models truly allow them to innovate. Join this session to see how progressive HR leaders position their functions to maximize innovation by developing partnerships, managing stakeholder expectations, and removing negative incentives to innovation.
Tuesday, 12 September, 2023 / 02:00 PM - 02:30 PM BST
Vitorio Bretas, Director, Advisory, Gartner
It’s never been easy to be a manager but mounting business pressures and shifting employee expectations in the past three years have made this hard job even harder. In fact, the average manager now believes that they would need to reduce their overall responsibilities by one third to do their jobs successfully. Otherwise, those managers will be at a higher risk of underperformance, and, when managers underperform, they will have a significantly negative impact on the talent outcomes (e.g., engagement, intent to stay) of their teams. This session will help Talent Management and L&D leaders spot the “early warning indicators” that can identify the managers most at risk and how to take corrective action to enable managers to lead high-performing teams in future.
Tuesday, 12 September, 2023 / 02:00 PM - 02:30 PM BST
Joe Coyle, VP, Team Manager, Gartner
Employees are awash in a sea of information from their organizations. While well-meaning, the flood of communications means that employees have a hard time identifying the messages that are most critical to them and accessing the important information when they need it. Total rewards leaders must refine their communications practices to maximize the impact of their rewards offerings. Join this session to learn where standard communications strategies fall short, and how they can be improved.
Tuesday, 12 September, 2023 / 02:00 PM - 02:30 PM BST
Harsh Kundulli, Sr Director Analyst, Gartner
Organizations always want to choose the “right” HR technology solution. However, competing internal priorities and a complex vendor landscape often make this choice fraught with challenges for HR leaders. How can you overcome these challenges and choose the best-fit technology solution? Learn the answer in this session.
Tuesday, 12 September, 2023 / 02:00 PM - 02:30 PM BST
Aaron McEwan, VP, Advisory, Gartner
Sustainability is a rising priority for CEOs, as well as an increased area of interest for employees. However, employee interest currently outpaces opportunities to engage around sustainability. The CHRO is responsible both for setting up a strong culture of sustainability and equipping managers to drive employee engagement on sustainability through the connector manager approach.
Tuesday, 12 September, 2023 / 02:00 PM - 02:45 PM BST
Emily Strother, Director, Team Manager, Gartner
As organizations navigate uncertain landscapes in the future of their workplaces, talent analytics is an increasingly crucial component of HR, capable of informing decisions and influencing strategy throughout the organization. To understand how to leverage talent analytics, organizations must first identify the trends and challenges the talent analytics function will face. This session will provide attendees with the opportunity to interact with a Gartner expert and other attendees to discuss the current and future state of talent analytics: including talent analytics strategy, structure, budget, governance, maturity and impact.
Tuesday, 12 September, 2023 / 02:00 PM - 02:45 PM BST
Mark Whittle, VP, Advisory, Gartner
The torrid pace of organizational transformations – restructurings, digitalization, agility, M&A – means lots of new change just as employees’ willingness to do so plummets. Join this special Q&A session with Gartner change expert Mark Whittle to discuss how HR functions should apply bold new approaches to change management.
Tuesday, 12 September, 2023 / 02:00 PM - 02:45 PM BST
Augustus Vickery, Director, Advisory, Gartner
Employee perceptions of pay fairness are near record lows, and expectations for merit increases & incentive payouts are at an all-time high. Given the labor market tumult and reporting on record profits in 2022 this is no surprise. Yet year-end compensation planning for organizations is organizations in 2023 is not as straightforward – Total Rewards leaders must set their budgets in an environment of high economic uncertainty. This session will allow attendees to share how they are approaching their merit and incentive budgets this year and achieving balance between employee expectations and the need to ensure the long-term financial sustainability of the organization.
Tuesday, 12 September, 2023 / 02:00 PM - 02:45 PM BST
Daniel Dirks, Managing Vice President, Gartner
Ceree Eberly, Former Senior Vice President and Chief People Officer, Coca-Cola (Emeritus)
AI research has advanced dramatically, and the potential impact of these advances on the business world are enormous, opening new opportunities, creating new challenges and potentially reshaping the way we work and live going forward. How can senior HR leaders navigate this transformation, particularly when the precise scope and nature of the changes wrought by AI are still unclear? How can they address this uncertainty as pressure to adopt new AI workstreams mount? What are the new risks created by the mass adoption of increasingly advanced AI, and how can these be balanced against the tremendous opportunities this new technology creates? Join members of the CHRO Global Leadership Board and your peers to discuss how to anticipate these risks and foster the transformative opportunity of AI amidst the uncertainty that a new and potentially revolutionary technology brings to the HR function.
Tuesday, 12 September, 2023 / 02:00 PM - 03:30 PM BST
Rich Cober, MVP, Service Delivery, Gartner
Jessica Knight, VP, Research, Gartner
Building a human capital strategy is a difficult task. Lessons learned from such situations are rarely captured and published. In this interactive workshop for Chief HR Officers (CHROs) in organizations with growth goals, you will:
1) Apply Gartner's “strategy on a page” for organizations with growth goals
2) Exchange your current experiences and questions with fellow CHROs
3) Network with peers undergoing the same challenges
Tuesday, 12 September, 2023 / 02:30 PM - 03:00 PM BST
Join us for refreshments in a brief break between sessions.
Tuesday, 12 September, 2023 / 03:00 PM - 03:30 PM BST
Anaïs Beaucousin, CHIEF BUSINESS SECURITY OFFICER, ADP
As cyber threats continue to develop and threaten businesses of all kinds, protecting commercial information has never been so crucial. This discussion delves into "HR Data Security" and strategies to safeguard sensitive data. Addressing the importance of security, breaches and their impact on employees' trust and organisational reputation. The discussion will underline current cyber threats targeting HR departments and potential consequences, as well as solutions to avoid and overcome their impact. Join us to hear expert insights on fostering a security-conscious culture and best practices.
Tuesday, 12 September, 2023 / 03:00 PM - 03:30 PM BST
Sabina Socias Garcia, DIRECTOR OF PEOPLE SCIENCE, Harver
Allison Corry, TALENT MARKETPLACE AND IMTP DIRECTOR, IN, Kraft Heinz UK
Kraft Heinz demands representation in its workforce, believing diverse backgrounds make the company stronger and more innovative. To support objective hiring, and better reflect the communities in which they operate, they’ve leveraged AI-powered assessments and bespoke job success models. This session will detail how AI and behavioural assessments fit into a DEI-aware, data-driven approach to efficiently identify best-fit applicants. Kraft Heinz and Harver will further speak to the benefits of diverse hiring and how automation can streamline equitable hiring instead of impeding it.
Tuesday, 12 September, 2023 / 03:00 PM - 03:30 PM BST
Ammara Naeem, HEAD OF CLIENT SUCCESS, Top Employers Institute
Discover Top Performing Practices proven to Drive Success and ROI. What are the breakthroughs in employee wellbeing? The pandemic's wake-up call sparked organisations to prioritise and invest in expanding wellbeing programs. Over 95% of Top Employers recognise its business importance. But the struggles for employees with wellbeing, work-life balance, and burnout persist. Learn how data-driven strategies and global benchmarks empower the Top Employers community to surpass reactive wellness programs, tackle root causes, and deliver holistic and customised wellbeing solutions for their employees.
Tuesday, 12 September, 2023 / 03:00 PM - 03:30 PM BST
Vivek Behl, DIGITAL TRANSFORMATION OFFICER, WalkMe
Whether it's new AI applications or new capabilities in existing applications, AI can take human performance to a whole new level. Learn how to deliver AI safely and effectively with guidance, guardrails and best practices with digital adoption.
Tuesday, 12 September, 2023 / 03:00 PM - 03:30 PM BST
Adil Syed, SVP, GLOBAL, Rippling
Is your company expanding overseas? You can’t afford to miss this talk by Adil Syed, SVP of Global at Rippling and former SVP of Finance at Snapchat. Join Adil as he walks through the most common ways that HR and Finance teams get global expansion wrong—and end up paying for it (literally). Adil will share a set of strategies and insights that every HR and Finance professional should know when going global.
Tuesday, 12 September, 2023 / 03:45 PM - 04:15 PM BST
Andy Karr, VP, Team Manager, Gartner
HR Leaders are thinking bigger and bolder about the scope and scale of talent management solutions but often struggle to find ways to design solutions around the right root causes. Today, the root cause of performance or engagement challenges may lie in changes to the work environment, characterized by rapidly evolving skill requirements, lack of connection to peers and purpose, and expanded organizational complexity. Join this session to learn how to apply a foundational “Skill, Will, Hill” framework to understand the new talent landscape and determine whether a performance challenge or unmet opportunity is driven by a skills gap, motivation gap or work friction.
Tuesday, 12 September, 2023 / 03:45 PM - 04:15 PM BST
Josie Xing, Director Analyst, Gartner
Transitioning to cloud HR technologies accelerates HR digitalization but also places urgent demands on HR Tech Leaders to transform their operating models. In this session, we will help HR tech leaders proactively lead the design of a new operating model and evolve their team capabilities, functional structures, and ways of working to unlock the maximum value of HR Tech.
Tuesday, 12 September, 2023 / 03:45 PM - 04:15 PM BST
Shannon Wiest, Sr Principal, Advisory, Gartner
DEI progress is challenging to quantify. Most organizations track demographic metrics to quantify DEI, but they aren't sufficient to enable effective decision-making or follow up action. Measuring outcomes beyond just demographic data, such as internal mobility of underrepresented talent or ease of accessing conflict resolution mechanisms, can help you respond in real time to drive effective change. Join this session to learn which DEI outcomes to measure to enable action and remain bold amid rising pushback for DEI initiatives.
Tuesday, 12 September, 2023 / 03:45 PM - 04:15 PM BST
Sarah Jackson, Sr Principal, Advisory, Gartner
With multiple successful global experiments, momentum is building for the four-day workweek (4DWW). Organizations must confront the reality that they may soon compete for talent with companies offering this progressive new work format. This breakout session will explore the case for a 4DWW, analyzing the benefits – and potential challenges – of implementing a 4DWW to boost talent outcomes while maintaining corporate results.
Tuesday, 12 September, 2023 / 03:45 PM - 04:15 PM BST
Helen Poitevin, Distinguished VP Analyst, Gartner
Hype around ChatGPT and Generative AI contributes to a renewed focus on the capacity of AI to displace workers and transform jobs. Including for HR staff. Here, we examine the intersection of markets, the business value of AI, talent and skills. CHROs will be better equipped to tackle the workforce and talent implications of forward looking scenarios for business and HR investments in automation.
Tuesday, 12 September, 2023 / 03:45 PM - 04:30 PM BST
Rachael Marshall, Director, Advisory, Gartner
Despite overwhelming evidence of the superiority of human-centric models that provide employees with autonomy over where and how they work, many CHROs are struggling to convince their CEOs to embrace them, with an increasing number pushing for mandated office returns. These CEOs risk stalling or even winding back progress on the issues being prioritized by their boards (digital transformation, ESG, DEI) and limiting their ability to attract and retain the talent needed to grow. This session will explore alternative ways to influence your CEO's position on office mandates.
Tuesday, 12 September, 2023 / 03:45 PM - 04:30 PM BST
Jane Alancheril, Sr Director, Advisory, Gartner
The high turnover of critical talent, in combination with an ageing workforce requires organizations to act in a more agile way to make sure they have the right leaders for their organizations moving forward. HR leaders must create effective succession management plans to retain and promote talent to adapt to our current environment. In this session we will discuss how to rebuild depleted leadership benches; scale succession planning lower into the organization, assess bench strength and the risks involved.
Tuesday, 12 September, 2023 / 03:45 PM - 04:30 PM BST
Belén Fernández, VP, Executive Partner, Gartner
Dennis Berger, VP, Member Acquisition, Gartner
Debbie Lynch, VP, Team Manager, Gartner
Under increased pressure to deliver value, most HR functions have restructured their operating models in the past two years. Yet for all that, many HR leaders report continued challenges with role clarity, governance, execution, and staff engagement. Join this Roundtable to discuss with your peers tips and tricks for an effective HR model today..
Tuesday, 12 September, 2023 / 03:45 PM - 04:30 PM BST
Daniel Dirks, Managing Vice President, Gartner
Ceree Eberly, Former Senior Vice President and Chief People Officer, Coca-Cola (Emeritus)
Tille Verhaeghe, Managing Vice President, Gartner
Jessica Knight, VP, Research, Gartner
While organizational culture is not the exclusive domain of HR, CHROs and other HR leaders have been increasingly tasked with navigating the cultural transformations brought about by the business disruptions and societal pressure of the past few years. CHROs must adapt their organization’s culture to address employee demands for a more human experience and ameliorate change fatigue to deliver on opportunities in a changing world, all while continuing to drive performance. What strategies are most effective for catalyzing and maintaining necessary cultural transformation? How can cultural change be leveraged to increase performance, reduce employee burnout, and build organizational resilience? How do CHROs ensure that their cultural strategy is not merely reactive, but proactively anticipates and responds to employee and business demands before they reach a point of crisis? Join the CHRO Global Leadership Board to discuss strategies and for catalyzing culture change and setting your organization up to thrive in an ever-changing world. Come prepared to exchange insights and best practices with your peers during these simultaneous small-group discussions around a set topic.
Tuesday, 12 September, 2023 / 03:45 PM - 04:30 PM BST
Joe Coyle, VP, Team Manager, Gartner
Recent legislation has forced organizations hands with regards to pay transparency. What was previously a lofty ambition for total rewards leaders has rapidly turned into a high-stakes organizational imperative. Join Gartner expert Rachel Juley and colleagues from leading organizations around the globe to learn how they have adapted their strategies for the new era of pay transparency.