Gartner ReimagineHR Conference 2019 18 - 19 September / London, UK

The recent increase of wellness and mental health programs has improved the health and productivity of employees. However, many of these programs are designed with in-house employees in mind, so how are organizations tackling these issues with a large remote workforce? Furthermore, with the evolving future of work, many programs will have to evolve as well to support employees anywhere, anytime. Join this peer discussion facilitated by a Gartner expert to share projects and brainstorm ideas.

Many organizations beginning their journeys to a more diverse and inclusive workforce, prioritize tone at the top and leadership training - and for good reason. But employees, more broadly, can have a significant and lasting impact, driving change and inclusion from the ground up. Join this session to hear how organizations can measure inclusion and harness the power of employees to drive their inclusion strategies.

Pay equity remains a top-of-mind conversation in the Board room，among the workforce，and in the media. As organizations take action to ensure gender and other types of pay equity，they grapple with determining how transparent to be about their process and how to communicate to impacted employees. Learn the answers to frequently asked questions on this topic in this session with a Gartner expert and learn how leading organizations frame and deliver pay equity messages that build employee confidence.

Most HR functions try to develop inclusive leaders using unconscious bias training, but it often fails to change leaders’ behaviors. We’ll explore why unconscious bias training alone isn’t enough, and how leading organizations foster leader inclusivity by making inclusion personally relevant, demonstrating how to integrate inclusive behaviors into everyday activities, and embedding bias mitigation efforts into existing processes to sustain behavior change.

90% of D&I leaders prioritize setting an organization-wide D&I strategy every year， but still struggle to make demonstrable and lasting impact on D&I goals. We’ll discuss how leading organizations redesign approaches to actualize a sustainable D&I strategy that’s fully integrated across business processes and the talent life cycle.

Employees expect companies to take a position on contentious social issues, placing you between two bad options: Take a stand and risk alienating half your employees, or stay quiet and risk being viewed as uncaring or, worse, tacitly supporting the opposition. Gartner’s latest research reveals how company statements on social issues impact not just employee attitudes, but also their behaviors. These surprising insights provide the basis for best practices for figuring out when to speak out (or not) on contentious issues.

The recent increase of wellness and mental health programs has improved the health and productivity of employees. However, many of these programs are designed with in-house employees in mind, so how are organizations tackling these issues with a large remote workforce? Furthermore, with the evolving future of work, many programs will have to evolve as well to support employees anywhere, anytime. Join this peer discussion facilitated by a Gartner expert to share projects and brainstorm ideas.

Understanding how work gets done is a fundamental part of our job and understanding where it gets done is a big part of that equation. Gartner research shows that greater insight into how employees interact with the office – where they tend to collaborate versus focus versus meet socially – tell us something about their engagement, and more important, how work patterns are changing. Learn the answers to frequently asked questions on this topic and more in this session with a Gartner expert.

Despite efforts to make internal opportunities accessible to employees, 73% of employees say their company does not make job opportunities that match interests easy to find. In sharp contrast, employees receive tailored job recommendations all the time from the external labor market — all without lifting a finger. Explore how organizations can move from passively facilitating internal mobility to actively pushing the right opportunities to employees, and learn what this means for the recruiting function.

The famous quote, “culture eats strategy for breakfast” tells only half the story. Yes, culture is often cited as the primary barrier to strategic transformations but, from an employee standpoint, transformations disrupt company culture making it hard for employees to get anything done. Gartner’s latest research reveals how culture can support or impede transformations and what companies can do to drive employee performance during transformations.

Anne will present research on how organisations can transform the employee career pathing experience to ensure they have the people to meet the skills for a future-ready workforce. Hear about the transformations that are being achieved in some of the worlds’ leading global businesses.

Drawing from our most recent 2019 global research on workplace culture, Robert will share trends and insights into how forward-thinking leaders co-create thriving workplace cultures through powerful and meaningful micro-experiences. Specific areas of focus will include identifying experiences that matter most to employees, designing effective manager one-to-ones and understanding linkages between culture and business outcomes.

As organizations shift work to teams, performance management practices that only optimize individual performance are losing relevance. We’ll examine how HR can manage and encourage the behaviors that drive team and organizational success.

Business leaders know they must deliver a compelling experience to consumers to stay competitive, and most HR leaders have been investing in improving the employee experience with that goal in mind. But those investments are yielding a negligible, sometimes even negative, impact on employee outcomes, and the gap between the expected and the actual experience isn’t closing. But are we taking the right, and the fastest, approach to closing that gap? Our research shows that we’re missing a key element with our current strategy. We’ll reveal Gartner’s latest findings on how to create a modern employee experience that maximizes our returns from our employee experience investments.

To reimagine learning, we need curious minds and the right tools. How do businesses drive talent innovation for true impact? Join Anthony Tattersall, Senior Director of Coursera EMEA, and Nina Bressler Murphy, Global Competency & Learning Integration Leader at Novartis, in discussion on driving learning and skill development in the workforce. Those who are driven to learn make happier, more successful employees. How do we set them up for success?

When 1 in 4 CFOs say unwanted turnover accounts for up to 50% of labor costs, retention becomes a business imperative. This session outlines how global enterprises can utilise an "always on" onboarding strategy that engages and retains talent from new hire offer and beyond the first year. Learn how to use this strategy to support and enable change, transitions and prepare your workforce for the future.

L&Ds, we’ve heard you: you need engagement. Through collaboration, a trainer can establish engagement and transform the corporate culture to serve the company's business goals. Your aim now is to transform your company into a learning organisation. You can easily achieve this with a Learning Engagement Platform.

Find out why Lloyd’s Register, a leading provider of professional services for engineering and technology, has left the traditional annual survey behind in favour of a more agile approach supported by Glint. In this session, Sam Barlow will discuss the shift from traditional processes toward real-time feedback and the challenges faced by Lloyd’s Register as they moved their workforce to a new way of providing, and acting on, feedback.

Change is hard. Yet if undertaken effectively in the workplace, it can act as a positive force that can reshape the future, improving outcomes for organizations and their employees. Join EY to explore how a better experience of change can unleash the extraordinary in organizations and their people.

90% of D&I leaders prioritize setting an organization-wide D&I strategy every year， but still struggle to make demonstrable and lasting impact on D&I goals. We’ll discuss how leading organizations redesign approaches to actualize a sustainable D&I strategy that’s fully integrated across business processes and the talent life cycle.

HR leaders have relentlessly pursued performance management improvements. Many are focusing on improving the quality and frequency of performance feedback, while others are making processes more informal and less time consuming. But most managers continue to be dissatisfied with performance management, and 83% of HR leaders still plan to update performance managements systems in 2019. We’ll explore how progressive HR leaders are disrupting legacy practices to deliver what their employees and businesses need most from performance management today.

Companies continue to invest millions in HCM, ATS, and chatbots. Yet the challenge of hiring the right talent persists—candidate experience sucks, recruiter productivity is suffering, and employee engagement and retention is low. Join us to learn how you can reshape the future of every talent experience: candidate, recruiter, employee, and management.

Learn why people leave their jobs and how you can improve retention in your business.

Digital technology is permeating organizations， resulting in a transformation of business and operating models， and we see its positive impact. But is L&D fully embracing digital innovations for higher levels of employee skills preparedness? Excitingly， advances in learning technology and learning methodologies provide new opportunities for L&D to design and deliver needle-moving learning experiences. We’ll help you understand the evolving learning technology landscape， how organizations are capitalizing on digital experiences， and where they’re placing their bets in the near future.

To improve the employee experience, organizations must first understand the current one, but few do. Leading HR organizations are increasingly moving away from traditional large-scale engagement surveys and toward a variety of different emerging employee listening techniques, including pulse surveys, employee sentiment analysis and others. We’ll bring together a cross-section of HR leaders to offer their recommendations and reflections on the changes they’ve introduced within their own organizations.

Despite talent being available, some of your organization’s jobs might be “undesirable” because of some attribute, like compensation, industry or type of work. How can organizations manage “undesirability” and reduce time to fill?

The world of HR is changing, as more and more organisations look to HR as a key driver of growth. In this session, Sally Winston will outline how the world's best employers are going beyond engagement to deliver superior experiences at the moments that matter most. And she'll outline the bottom-line returns of this new approach.

The big bet on learner’s engagement: discover how the Principality of Monaco is using data to fuel an innovative upskilling programme.
Monaco has confirmed e-learning leader Coorpacademy as its new digital training platform to underpin Monaco’s strategic transformation programme, Extended Monaco – a plan to digitise all of its public sector and economy.

Brexit is a major historical event with implications for the U.K, Europe and the rest of the world. Besides its economic impact, it reveals a number of talent and culture aspects requiring immediate organizational attention. Join this peer discussion facilitated by a Gartner expert to discuss talent management, diversity and inclusion and cultural alignment from the pre- and post-Brexit process in order to heighten organizational resilience.

Employees expect companies to take a position on contentious social issues, placing you between two bad options: Take a stand and risk alienating half your employees, or stay quiet and risk being viewed as uncaring or, worse, tacitly supporting the opposition. Gartner’s latest research reveals how company statements on social issues impact not just employee attitudes, but also their behaviors. These surprising insights provide the basis for best practices for figuring out when to speak out (or not) on contentious issues.

Research by the Massachusetts Institute of Technology (MIT CISR) shows that the top 25% of companies delivering EX excellence double their customer satisfaction scores, halve the time taken to innovate and provide new revenue streams and increase profitability by 26%. Join Avanade to see how you can turn EX into competitive business advantage and use AI powered benchmarking to identify priority initiatives for your organisation.

Total rewards leaders facing increasingly complex rewards packages and limited budgets are always evaluating how to optimize their rewards plans. Our 2019 one-of-a-kind global conjoint survey assesses the preferences of more than 10,000 employees from more than 20 countries to identify the most important total rewards offerings to employees， helping leaders design the most impactful plans.

Amid volatility and uncertainty, we expect leaders to motivate their teams to drive growth through new business capabilities. But leaders are experiencing a crisis of confidence, with just half believing they are well-equipped to lead their organizations into the future. We’ll show you what the best leaders and organizations are doing to accelerate the development of new capabilities.

When technological shifts like AI and automation occur, you’ll need a culture that prizes agility, innovation and, most important, empathy. Leaders will have to demystify these technologies and how they will shift their business strategies. And workers will have to adapt their learning abilities and break down silos to ensure they survive and thrive in the smart machine age.

While important，things like artificial intelligence and automation are only part of the future of work story. Along with these conspicuous shifts comes a number of underlying trends -- like rising transparency，or new work habits -- with the potential to fundamentally change how work gets done. Most HR executives，and their broader organizations，remain unaware of the opportunities these shifts present. This keynote session will explore in detail this broader set of hidden critical issues and how they will impact the future of work.

As the head of HR，are you looking to elevate your role in the business and redefine your value to the enterprise? Join this peer discussion facilitated by the CHRO Global Leadership Board to understand what a world-class CHRO looks like in today’s business environment and how you can gain the skills and experiences needed to excel in your role.

The famous quote, “culture eats strategy for breakfast” tells only half the story. Yes, culture is often cited as the primary barrier to strategic transformations but, from an employee standpoint, transformations disrupt company culture making it hard for employees to get anything done. Gartner’s latest research reveals how culture can support or impede transformations and what companies can do to drive employee performance during transformations.

With digital enablement now accounting for nearly 40% of the work that HR professionals have done historically, HR is leading the way in enabling the digital workplace. Join EY to hear about the HR transformation journey EY is undergoing to unlock the potential of 280,000 people worldwide.

Business leaders know they must deliver a compelling experience to consumers to stay competitive, and most HR leaders have been investing in improving the employee experience with that goal in mind. But those investments are yielding a negligible, sometimes even negative, impact on employee outcomes, and the gap between the expected and the actual experience isn’t closing. But are we taking the right, and the fastest, approach to closing that gap? Our research shows that we’re missing a key element with our current strategy. We’ll reveal Gartner’s latest findings on how to create a modern employee experience that maximizes our returns from our employee experience investments.

The average organization tackled five major change initiatives last year, and the pace needed to remain competitive shows no signs of slowing. So it’s no surprise that managing change fatigue is the No. 1 change-related concern among global and regional/unit CHROs. At the same time, it’s unclear what change fatigue is and how to mitigate it. We’ll surface and explore key myths regarding change fatigue, how it impacts change success, and what HR leaders should do about it.

Join members of the CHRO Global Leadership Board as they share successes and lessons learned through working with their Boards of Directors. In doing so, they will address topics such as how to best prepare for Board meetings, how to accelerate trust in a CHRO/Board relationship, and how to best channel organizational culture in Board interactions.

What new operating model can help HR functions meet the fast pace of business and adjust to the increasing use of technology, changing employee expectations and increasing cost pressures? Join this theatre session for a look at Gartner’s take on the HR operating model of the future — driven by five imperatives — to illustrate critical changes HR leaders should consider today.

Want to know what the best managers are doing to drive employee engagement and productivity in today’s work environment? And how to build more of them in your organization?
Join this session to learn about the three connections these managers make that matter most, and how Gartner can help you create a company of connectors.

As organizations have developed agile methodologies across the enterprise, skills such as project management, consultation and change leadership have become increasingly valuable. While HR has helped develop these capabilities for the business, they are often lacking within the function itself. Join this peer discussion facilitated by a Gartner expert to understand how your peers are approaching building new HR skills to better serve the needs of the business.

Members of the CHRO global leadership board will discuss two important resources for addressing disruption: The playbook for the future of work and the playbook for a new talent deal. Hear practical examples of how organizations have leveraged these resources to adapt to a fast-paced environment of changing employee expectations.

Change is hard. Yet if undertaken effectively in the workplace, it can act as a positive force that can reshape the future, improving outcomes for organizations and their employees. Join EY to explore how a better experience of change can unleash the extraordinary in organizations and their people.

How do I decide what to put in front of the Board and when? How do I get the Board to look to me for more than just periodic advice on tactical items? What is the best format for getting the Board's attention? How do I partner with my CEO and their leadership team to build effective Board communications? Learn the answers to these frequent questions and more in this session with a Gartner expert.

The fast pace of business, increasing use of technology, changing employee expectations and increasing cost pressures require HR to become agile， risk-taking experts that drive business growth. Join this peer discussion facilitated by a Gartner Executive Partner to learn how others are aligning HR strategy to the needs of the business in rapidly changing environment.

Join this peer discussion facilitated by the CHRO Global Leadership Board to hear candid reflections of how to thrive on change and steer your organization through the complexities of the future of work.

HR executives have been tasked with creating an employee experience that rivals their organization’s customer experience but are unsure of the strategies they should use. Is experience simply engagement under another name or are there new approaches that HR leaders are using to stand out in the marketplace? Join this peer discussion facilitated by a Gartner Executive Partner focused on improving the employee experience.

Most companies are trying to hire or retrain staff to support their “digital business” ambitions, but they’re fighting for the best digital talent, making talent competition fierce. Training staff is long and time-consuming, while the shelf life of new digital skills gets shorter every year. If companies’ talent needs are a reflection of their operational and strategic decisions, can companies break talent dependencies by changing their operational decisions? What nontalent levers (e.g., role designs, structures and processes) can organizations use to relieve pressure on their talent gap?

The world of HR is changing, as more and more organisations look to HR as a key driver of growth. In this session, Sally Winston will outline how the world's best employers are going beyond engagement to deliver superior experiences at the moments that matter most. And she'll outline the bottom-line returns of this new approach.

The big bet on learner’s engagement: discover how the Principality of Monaco is using data to fuel an innovative upskilling programme.
Monaco has confirmed e-learning leader Coorpacademy as its new digital training platform to underpin Monaco’s strategic transformation programme, Extended Monaco – a plan to digitise all of its public sector and economy.

Brexit is a major historical event with implications for the U.K, Europe and the rest of the world. Besides its economic impact, it reveals a number of talent and culture aspects requiring immediate organizational attention. Join this peer discussion facilitated by a Gartner expert to discuss talent management, diversity and inclusion and cultural alignment from the pre- and post-Brexit process in order to heighten organizational resilience.

Uncertain economic times are a central part of the economic business cycle. Often，HR leaders are forced to react to a business decline by realizing ad-hoc cost cuttings only. Join this peer discussion facilitated by a Gartner expert to explore how HR leaders can overcome a downturn by putting immediate cost saving measures in place while identifying key opportunities that help leading the enterprise back to future growth.

How do I engage employees in helping us understand the gap between the current and desired culture? How do I convince my leaders that our culture needs to evolve? What’s the most impactful way leaders can role model culture, and how do we hold them accountable for it? Learn the answers to these frequently asked questions and more in this session with a Gartner expert.

Leaders rely on data to make talent decisions, but the volume of data from different sources at different times makes it so difficult to interpret that leaders revert to gut instinct. Leading HR functions help leaders know which information to access and when, and how to make sense of it by embedding analytics in the talent processes leaders are already using. We’ll delve into some of the process changes you can make, or tools you can create to do the same.

HR executives have focused heavily on winning the war for tech talent in an effort to accelerate digital transformation. But the companies who will win in the future will invest in Building Digital Dexterity competencies that allow them to seize on emerging capabilities by transforming old business models and creating new ones. In this session, we will share the competency profile of winning companies and successful strategies to build them.

As work shifts from a more traditional environment to work from anywhere and open office space, leaders will play a large role in successful implementation of these practices. Leaders will need to encourage employees to take advantage of this new environment and help employees manage their own work. Join this peer discussion facilitated by a Gartner expert to discuss: what is a leader’s role in managing a changing work environment? How can leader’s be more comfortable leading in this environment? and how do leader’s need to lead differently?

As employees increasingly desire this structural shift， and some companies go so far as to pilot it， what are some of the potential benefits and ramifications to your business? Do the increased employee engagement and supposed spike in productivity outweigh the drawbacks? Join this peer discussion facilitated by a Gartner expert to investigate the merits of the four day work week and whether this is a change to better your business or just a way for your employees to normalize a three day weekend.

SAP continues to evolve its SuccessFactors human capital management subscription offerings to drive growth in its cloud services business. This interactive clinic will help HR leaders build expertise in the SuccessFactors pricing and selling models and develop a successful negotiation strategy to mitigate risk and maximize deal value.

We’ll cover the top four HR technology predictions for 2020 and beyond, including insight into the technology itself and how to make the most of it. We’ll have a look at conversational UX and NLP for talent acquisition; automation of the manager experience; deployment of multiple HCM suites; and the use of PaaS to extend HCM suites.

AI may not yet be critical to effective rewards and performance management service delivery, but it’s closer than many HR leaders think. We’ll expose the myths and realities of AI and highlight promising use cases for compensation, benefits and performance management functions.

With digital enablement now accounting for nearly 40% of the work that HR professionals have done historically, HR is leading the way in enabling the digital workplace. Join EY to hear about the HR transformation journey EY is undergoing to unlock the potential of 280,000 people worldwide.

Anne will present research on how organisations can transform the employee career pathing experience to ensure they have the people to meet the skills for a future-ready workforce. Hear about the transformations that are being achieved in some of the worlds’ leading global businesses.

Companies keep investing more and more in people analytics functions, but obtaining success is a lot easier said than done. Learn about the journey that Anglo American, one of the world’s largest and most dispersed companies, has been on to enable the business to make critical decisions through the use of people analytics. You’ll hear about the successes, the hard lessons learned, and practical advice for others on the journey.

Learn about Workday’s key pricing and contracting differentiators, negotiation behaviors and instrumental commercial terms that need evaluation and negotiation. This interactive clinic will provide HR leaders with the foundation needed to develop an effective negotiation strategy, enabling them to mitigate risk and optimize deal value.

New technologies like AI and blockchain enable HR leaders to drive functional cost and productivity, but it’s uncertain which use cases are realistic and demonstrate value. We’ll outline where HR is adopting these technologies, what the impact on cost and productivity is, and the success levers and lessons learned from early adopters.

SAP continues to evolve its SuccessFactors human capital management subscription offerings to drive growth in its cloud services business. This interactive clinic will help HR leaders build expertise in the SuccessFactors pricing and selling models and develop a successful negotiation strategy to mitigate risk and maximize deal value.

Learning to navigate the key trends, issues and cost risks for Oracle will help HR leaders balance and manage the volume and velocity of change within their organization, and maximize leverage for contract negotiation.

What skills will I need in the future? How will AI change our current employees’ work? How do I assess which workers will be impacted by AI? Which roles should we consider offering retraining to? Join this peer discussion facilitated by a Gartner expert to discuss how you think AI will impact your future workforce.

Digital technology is permeating organizations， resulting in a transformation of business and operating models， and we see its positive impact. But is L&D fully embracing digital innovations for higher levels of employee skills preparedness? Excitingly， advances in learning technology and learning methodologies provide new opportunities for L&D to design and deliver needle-moving learning experiences. We’ll help you understand the evolving learning technology landscape， how organizations are capitalizing on digital experiences， and where they’re placing their bets in the near future.

Brexit is a major historical event with implications for the U.K, Europe and the rest of the world. Besides its economic impact, it reveals a number of talent and culture aspects requiring immediate organizational attention. Join this peer discussion facilitated by a Gartner expert to discuss talent management, diversity and inclusion and cultural alignment from the pre- and post-Brexit process in order to heighten organizational resilience.

Learn about Workday’s key pricing and contracting differentiators, negotiation behaviors and instrumental commercial terms that need evaluation and negotiation. This interactive clinic will provide HR leaders with the foundation needed to develop an effective negotiation strategy, enabling them to mitigate risk and optimize deal value.

Automation, AI, gig economy and changing employee expectations are redefining the nature of work, as well as the jobs and skills organizations require. How we attract and hire our future workforce is changing, as well. We’ll discuss how emerging technologies and innovations are disrupting the traditional hiring process, posing risk. But talent acquisition functions that embrace these changes will augment recruiting’s ability to compete for critical talent and enhance the candidate experience.

HR executives have focused heavily on winning the war for tech talent in an effort to accelerate digital transformation. But the companies who will win in the future will invest in Building Digital Dexterity competencies that allow them to seize on emerging capabilities by transforming old business models and creating new ones. In this session, we will share the competency profile of winning companies and successful strategies to build them.

Selecting best-fit HCM technology is difficult, as you need to understand and prioritize organizational needs and sort through the bewildering array of providers. We’ll provide practical guidance on how to plan and execute a selection project, including team structure and processes for gathering requirements and comparing vendor offerings.

When technological shifts like AI and automation occur, you’ll need a culture that prizes agility, innovation and, most important, empathy. Leaders will have to demystify these technologies and how they will shift their business strategies. And workers will have to adapt their learning abilities and break down silos to ensure they survive and thrive in the smart machine age.

As the head of HR，are you looking to elevate your role in the business and redefine your value to the enterprise? Join this peer discussion facilitated by the CHRO Global Leadership Board to understand what a world-class CHRO looks like in today’s business environment and how you can gain the skills and experiences needed to excel in your role.

Drawing from our most recent 2019 global research on workplace culture, Robert will share trends and insights into how forward-thinking leaders co-create thriving workplace cultures through powerful and meaningful micro-experiences. Specific areas of focus will include identifying experiences that matter most to employees, designing effective manager one-to-ones and understanding linkages between culture and business outcomes.

To reimagine learning, we need curious minds and the right tools. How do businesses drive talent innovation for true impact? Join Anthony Tattersall, Senior Director of Coursera EMEA, and Nina Bressler Murphy, Global Competency & Learning Integration Leader at Novartis, in discussion on driving learning and skill development in the workforce. Those who are driven to learn make happier, more successful employees. How do we set them up for success?

Most HR functions try to develop inclusive leaders using unconscious bias training, but it often fails to change leaders’ behaviors. We’ll explore why unconscious bias training alone isn’t enough, and how leading organizations foster leader inclusivity by making inclusion personally relevant, demonstrating how to integrate inclusive behaviors into everyday activities, and embedding bias mitigation efforts into existing processes to sustain behavior change.

Drawing on their groundbreaking data-driven research, as well as in-depth case studies and extensive interviews with managers at leading companies, authors Jaime Roca and Sari Wilde, will share stories and insights from their newest book, The Connector Manager: Why Some Leaders Build Exceptional Talent — And Others Don’t. The authors will discuss the qualities that define a connector manager, and why they are able to build powerhouse teams. They will also share why other types of managers fail to be equally effective, and how they can incorporate behaviors of connector managers in order to be more effective at building teams.

The Open University’s Director of Global Business, Viren Patel, will share success stories about working in partnership with employers to address skills gaps through flexible, work-based learning. He will also share findings from the Business Barometer, The OU’s annual report on the skills landscape, which demonstrates The University’s expertise and pedigree as a key partner for employers to future proof their workforce.

Employees expect companies to take a position on contentious social issues, placing you between two bad options: Take a stand and risk alienating half your employees, or stay quiet and risk being viewed as uncaring or, worse, tacitly supporting the opposition. Gartner’s latest research reveals how company statements on social issues impact not just employee attitudes, but also their behaviors. These surprising insights provide the basis for best practices for figuring out when to speak out (or not) on contentious issues.

To reimagine learning, we need curious minds and the right tools. How do businesses drive talent innovation for true impact? Join Anthony Tattersall, Senior Director of Coursera EMEA, and Nina Bressler Murphy, Global Competency & Learning Integration Leader at Novartis, in discussion on driving learning and skill development in the workforce. Those who are driven to learn make happier, more successful employees. How do we set them up for success?

With the growing importance of soft skills in every level of employees within an organization，Heads of L&D are leveraging various strategies to develop these essential skills. However， due to the sometime broad and ambiguous nature of soft skills，the development and measurement can be complicated. Join this peer discussion facilitated by a Gartner expert to share various challenges and solutions faced when developing soft skills for your employees.

Most HR functions try to develop inclusive leaders using unconscious bias training, but it often fails to change leaders’ behaviors. We’ll explore why unconscious bias training alone isn’t enough, and how leading organizations foster leader inclusivity by making inclusion personally relevant, demonstrating how to integrate inclusive behaviors into everyday activities, and embedding bias mitigation efforts into existing processes to sustain behavior change.

L&Ds, we’ve heard you: you need engagement. Through collaboration, a trainer can establish engagement and transform the corporate culture to serve the company's business goals. Your aim now is to transform your company into a learning organisation. You can easily achieve this with a Learning Engagement Platform.

Drawing on their groundbreaking data-driven research, as well as in-depth case studies and extensive interviews with managers at leading companies, authors Jaime Roca and Sari Wilde, will share stories and insights from their newest book, The Connector Manager: Why Some Leaders Build Exceptional Talent — And Others Don’t. The authors will discuss the qualities that define a connector manager, and why they are able to build powerhouse teams. They will also share why other types of managers fail to be equally effective, and how they can incorporate behaviors of connector managers in order to be more effective at building teams.

Digital technology is permeating organizations， resulting in a transformation of business and operating models， and we see its positive impact. But is L&D fully embracing digital innovations for higher levels of employee skills preparedness? Excitingly， advances in learning technology and learning methodologies provide new opportunities for L&D to design and deliver needle-moving learning experiences. We’ll help you understand the evolving learning technology landscape， how organizations are capitalizing on digital experiences， and where they’re placing their bets in the near future.

At home, when tackling any problem, our first instinct is to look to YouTube. But in the workplace, we tend to abandon this ‘point of need learning’ approach.
Martin Pagan shares how Bupa is better supporting learners with easy to access content at the time of need, and how simple to adapt frameworks has enabled them to increase their internal digital learning design resource by enabling localised development and ownership of content.

The big bet on learner’s engagement: discover how the Principality of Monaco is using data to fuel an innovative upskilling programme.
Monaco has confirmed e-learning leader Coorpacademy as its new digital training platform to underpin Monaco’s strategic transformation programme, Extended Monaco – a plan to digitise all of its public sector and economy.

The Open University’s Director of Global Business, Viren Patel, will share success stories about working in partnership with employers to address skills gaps through flexible, work-based learning. He will also share findings from the Business Barometer, The OU’s annual report on the skills landscape, which demonstrates The University’s expertise and pedigree as a key partner for employers to future proof their workforce.

The famous quote, “culture eats strategy for breakfast” tells only half the story. Yes, culture is often cited as the primary barrier to strategic transformations but, from an employee standpoint, transformations disrupt company culture making it hard for employees to get anything done. Gartner’s latest research reveals how culture can support or impede transformations and what companies can do to drive employee performance during transformations.

Drawing from our most recent 2019 global research on workplace culture, Robert will share trends and insights into how forward-thinking leaders co-create thriving workplace cultures through powerful and meaningful micro-experiences. Specific areas of focus will include identifying experiences that matter most to employees, designing effective manager one-to-ones and understanding linkages between culture and business outcomes.

Business leaders know they must deliver a compelling experience to consumers to stay competitive, and most HR leaders have been investing in improving the employee experience with that goal in mind. But those investments are yielding a negligible, sometimes even negative, impact on employee outcomes, and the gap between the expected and the actual experience isn’t closing. But are we taking the right, and the fastest, approach to closing that gap? Our research shows that we’re missing a key element with our current strategy. We’ll reveal Gartner’s latest findings on how to create a modern employee experience that maximizes our returns from our employee experience investments.

Most HR functions try to develop inclusive leaders using unconscious bias training, but it often fails to change leaders’ behaviors. We’ll explore why unconscious bias training alone isn’t enough, and how leading organizations foster leader inclusivity by making inclusion personally relevant, demonstrating how to integrate inclusive behaviors into everyday activities, and embedding bias mitigation efforts into existing processes to sustain behavior change.

L&Ds, we’ve heard you: you need engagement. Through collaboration, a trainer can establish engagement and transform the corporate culture to serve the company's business goals. Your aim now is to transform your company into a learning organisation. You can easily achieve this with a Learning Engagement Platform.

Find out why Lloyd’s Register, a leading provider of professional services for engineering and technology, has left the traditional annual survey behind in favour of a more agile approach supported by Glint. In this session, Sam Barlow will discuss the shift from traditional processes toward real-time feedback and the challenges faced by Lloyd’s Register as they moved their workforce to a new way of providing, and acting on, feedback.

90% of D&I leaders prioritize setting an organization-wide D&I strategy every year， but still struggle to make demonstrable and lasting impact on D&I goals. We’ll discuss how leading organizations redesign approaches to actualize a sustainable D&I strategy that’s fully integrated across business processes and the talent life cycle.

Brexit is a major historical event with implications for the U.K, Europe and the rest of the world. Besides its economic impact, it reveals a number of talent and culture aspects requiring immediate organizational attention. Join this peer discussion facilitated by a Gartner expert to discuss talent management, diversity and inclusion and cultural alignment from the pre- and post-Brexit process in order to heighten organizational resilience.

How do I engage employees in helping us understand the gap between the current and desired culture? How do I convince my leaders that our culture needs to evolve? What’s the most impactful way leaders can role model culture, and how do we hold them accountable for it? Learn the answers to these frequently asked questions and more in this session with a Gartner expert.

Understanding how work gets done is a fundamental part of our job and understanding where it gets done is a big part of that equation. Gartner research shows that greater insight into how employees interact with the office – where they tend to collaborate versus focus versus meet socially – tell us something about their engagement, and more important, how work patterns are changing. Learn the answers to frequently asked questions on this topic and more in this session with a Gartner expert.

Business leaders know they must deliver a compelling experience to consumers to stay competitive, and most HR leaders have been investing in improving the employee experience with that goal in mind. But those investments are yielding a negligible, sometimes even negative, impact on employee outcomes, and the gap between the expected and the actual experience isn’t closing. But are we taking the right, and the fastest, approach to closing that gap? Our research shows that we’re missing a key element with our current strategy. We’ll reveal Gartner’s latest findings on how to create a modern employee experience that maximizes our returns from our employee experience investments.

The average organization tackled five major change initiatives last year, and the pace needed to remain competitive shows no signs of slowing. So it’s no surprise that managing change fatigue is the No. 1 change-related concern among global and regional/unit CHROs. At the same time, it’s unclear what change fatigue is and how to mitigate it. We’ll surface and explore key myths regarding change fatigue, how it impacts change success, and what HR leaders should do about it.

Find out why Lloyd’s Register, a leading provider of professional services for engineering and technology, has left the traditional annual survey behind in favour of a more agile approach supported by Glint. In this session, Sam Barlow will discuss the shift from traditional processes toward real-time feedback and the challenges faced by Lloyd’s Register as they moved their workforce to a new way of providing, and acting on, feedback.

Most companies are trying to hire or retrain staff to support their “digital business” ambitions, but they’re fighting for the best digital talent, making talent competition fierce. Training staff is long and time-consuming, while the shelf life of new digital skills gets shorter every year. If companies’ talent needs are a reflection of their operational and strategic decisions, can companies break talent dependencies by changing their operational decisions? What nontalent levers (e.g., role designs, structures and processes) can organizations use to relieve pressure on their talent gap?

Welcome to ReimagineHR.

AI may not yet be critical to effective rewards and performance management service delivery, but it’s closer than many HR leaders think. We’ll expose the myths and realities of AI and highlight promising use cases for compensation, benefits and performance management functions.

As organizations shift work to teams, performance management practices that only optimize individual performance are losing relevance. We’ll examine how HR can manage and encourage the behaviors that drive team and organizational success.

Business leaders know they must deliver a compelling experience to consumers to stay competitive, and most HR leaders have been investing in improving the employee experience with that goal in mind. But those investments are yielding a negligible, sometimes even negative, impact on employee outcomes, and the gap between the expected and the actual experience isn’t closing. But are we taking the right, and the fastest, approach to closing that gap? Our research shows that we’re missing a key element with our current strategy. We’ll reveal Gartner’s latest findings on how to create a modern employee experience that maximizes our returns from our employee experience investments.

Pay equity remains a top-of-mind conversation in the Board room，among the workforce，and in the media. As organizations take action to ensure gender and other types of pay equity，they grapple with determining how transparent to be about their process and how to communicate to impacted employees. Learn the answers to frequently asked questions on this topic in this session with a Gartner expert and learn how leading organizations frame and deliver pay equity messages that build employee confidence.

New technologies like AI and blockchain enable HR leaders to drive functional cost and productivity, but it’s uncertain which use cases are realistic and demonstrate value. We’ll outline where HR is adopting these technologies, what the impact on cost and productivity is, and the success levers and lessons learned from early adopters.

HR leaders have relentlessly pursued performance management improvements. Many are focusing on improving the quality and frequency of performance feedback, while others are making processes more informal and less time consuming. But most managers continue to be dissatisfied with performance management, and 83% of HR leaders still plan to update performance managements systems in 2019. We’ll explore how progressive HR leaders are disrupting legacy practices to deliver what their employees and businesses need most from performance management today.

For many employees，the difference between average and high performance comes down to the regular conversations they have with their managers. But the top problem HR leaders face in performance management is that managers are not effective at these conversations. Join this session with a Gartner expert to learn answers to frequently asked questions on this topic and learn the most effective approaches to drive high-quality conversations.

Despite efforts to make internal opportunities accessible to employees, 73% of employees say their company does not make job opportunities that match interests easy to find. In sharp contrast, employees receive tailored job recommendations all the time from the external labor market — all without lifting a finger. Explore how organizations can move from passively facilitating internal mobility to actively pushing the right opportunities to employees, and learn what this means for the recruiting function.

Hiring managers have more options, less certainty and no clear decision rules, so they struggle to partner effectively with recruiting to attract and select the right hires at the right time. Heads of talent acquisition understand this partnership is critical, but more than half report that the partnership between recruiting and hiring managers is broken.

When 1 in 4 CFOs say unwanted turnover accounts for up to 50% of labor costs, retention becomes a business imperative. This session outlines how global enterprises can utilise an "always on" onboarding strategy that engages and retains talent from new hire offer and beyond the first year. Learn how to use this strategy to support and enable change, transitions and prepare your workforce for the future.

Companies continue to invest millions in HCM, ATS, and chatbots. Yet the challenge of hiring the right talent persists—candidate experience sucks, recruiter productivity is suffering, and employee engagement and retention is low. Join us to learn how you can reshape the future of every talent experience: candidate, recruiter, employee, and management.

Despite talent being available, some of your organization’s jobs might be “undesirable” because of some attribute, like compensation, industry or type of work. How can organizations manage “undesirability” and reduce time to fill?

Companies keep investing more and more in people analytics functions, but obtaining success is a lot easier said than done. Learn about the journey that Anglo American, one of the world’s largest and most dispersed companies, has been on to enable the business to make critical decisions through the use of people analytics. You’ll hear about the successes, the hard lessons learned, and practical advice for others on the journey.

Employees generate a lot of data as they use tools provided by their employer， pass through smart workspaces， and interact with colleagues， customers and partners. How much of that should you use to detect employee preferences? Behaviors? Risk? How can you make sure that analyses of worker generated data will improve workers’ experience， rather than detract from it?

Learn why people leave their jobs and how you can improve retention in your business.

To improve the employee experience, organizations must first understand the current one, but few do. Leading HR organizations are increasingly moving away from traditional large-scale engagement surveys and toward a variety of different emerging employee listening techniques, including pulse surveys, employee sentiment analysis and others. We’ll bring together a cross-section of HR leaders to offer their recommendations and reflections on the changes they’ve introduced within their own organizations.

The world of HR is changing, as more and more organisations look to HR as a key driver of growth. In this session, Sally Winston will outline how the world's best employers are going beyond engagement to deliver superior experiences at the moments that matter most. And she'll outline the bottom-line returns of this new approach.

Despite efforts to make internal opportunities accessible to employees, 73% of employees say their company does not make job opportunities that match interests easy to find. In sharp contrast, employees receive tailored job recommendations all the time from the external labor market — all without lifting a finger. Explore how organizations can move from passively facilitating internal mobility to actively pushing the right opportunities to employees, and learn what this means for the recruiting function.

With digital enablement now accounting for nearly 40% of the work that HR professionals have done historically, HR is leading the way in enabling the digital workplace. Join EY to hear about the HR transformation journey EY is undergoing to unlock the potential of 280,000 people worldwide.

Anne will present research on how organisations can transform the employee career pathing experience to ensure they have the people to meet the skills for a future-ready workforce. Hear about the transformations that are being achieved in some of the worlds’ leading global businesses.

Business leaders know they must deliver a compelling experience to consumers to stay competitive, and most HR leaders have been investing in improving the employee experience with that goal in mind. But those investments are yielding a negligible, sometimes even negative, impact on employee outcomes, and the gap between the expected and the actual experience isn’t closing. But are we taking the right, and the fastest, approach to closing that gap? Our research shows that we’re missing a key element with our current strategy. We’ll reveal Gartner’s latest findings on how to create a modern employee experience that maximizes our returns from our employee experience investments.

Members of the CHRO global leadership board will discuss two important resources for addressing disruption: The playbook for the future of work and the playbook for a new talent deal. Hear practical examples of how organizations have leveraged these resources to adapt to a fast-paced environment of changing employee expectations.

When 1 in 4 CFOs say unwanted turnover accounts for up to 50% of labor costs, retention becomes a business imperative. This session outlines how global enterprises can utilise an "always on" onboarding strategy that engages and retains talent from new hire offer and beyond the first year. Learn how to use this strategy to support and enable change, transitions and prepare your workforce for the future.

Change is hard. Yet if undertaken effectively in the workplace, it can act as a positive force that can reshape the future, improving outcomes for organizations and their employees. Join EY to explore how a better experience of change can unleash the extraordinary in organizations and their people.

90% of D&I leaders prioritize setting an organization-wide D&I strategy every year， but still struggle to make demonstrable and lasting impact on D&I goals. We’ll discuss how leading organizations redesign approaches to actualize a sustainable D&I strategy that’s fully integrated across business processes and the talent life cycle.

HR leaders have relentlessly pursued performance management improvements. Many are focusing on improving the quality and frequency of performance feedback, while others are making processes more informal and less time consuming. But most managers continue to be dissatisfied with performance management, and 83% of HR leaders still plan to update performance managements systems in 2019. We’ll explore how progressive HR leaders are disrupting legacy practices to deliver what their employees and businesses need most from performance management today.

Learn why people leave their jobs and how you can improve retention in your business.

Digital technology is permeating organizations， resulting in a transformation of business and operating models， and we see its positive impact. But is L&D fully embracing digital innovations for higher levels of employee skills preparedness? Excitingly， advances in learning technology and learning methodologies provide new opportunities for L&D to design and deliver needle-moving learning experiences. We’ll help you understand the evolving learning technology landscape， how organizations are capitalizing on digital experiences， and where they’re placing their bets in the near future.

Most companies are trying to hire or retrain staff to support their “digital business” ambitions, but they’re fighting for the best digital talent, making talent competition fierce. Training staff is long and time-consuming, while the shelf life of new digital skills gets shorter every year. If companies’ talent needs are a reflection of their operational and strategic decisions, can companies break talent dependencies by changing their operational decisions? What nontalent levers (e.g., role designs, structures and processes) can organizations use to relieve pressure on their talent gap?

Despite talent being available, some of your organization’s jobs might be “undesirable” because of some attribute, like compensation, industry or type of work. How can organizations manage “undesirability” and reduce time to fill?

The Open University’s Director of Global Business, Viren Patel, will share success stories about working in partnership with employers to address skills gaps through flexible, work-based learning. He will also share findings from the Business Barometer, The OU’s annual report on the skills landscape, which demonstrates The University’s expertise and pedigree as a key partner for employers to future proof their workforce.

HR executives have focused heavily on winning the war for tech talent in an effort to accelerate digital transformation. But the companies who will win in the future will invest in Building Digital Dexterity competencies that allow them to seize on emerging capabilities by transforming old business models and creating new ones. In this session, we will share the competency profile of winning companies and successful strategies to build them.

AI may not yet be critical to effective rewards and performance management service delivery, but it’s closer than many HR leaders think. We’ll expose the myths and realities of AI and highlight promising use cases for compensation, benefits and performance management functions.

As organizations shift work to teams, performance management practices that only optimize individual performance are losing relevance. We’ll examine how HR can manage and encourage the behaviors that drive team and organizational success.

Pay equity remains a top-of-mind conversation in the Board room，among the workforce，and in the media. As organizations take action to ensure gender and other types of pay equity，they grapple with determining how transparent to be about their process and how to communicate to impacted employees. Learn the answers to frequently asked questions on this topic in this session with a Gartner expert and learn how leading organizations frame and deliver pay equity messages that build employee confidence.

For many employees，the difference between average and high performance comes down to the regular conversations they have with their managers. But the top problem HR leaders face in performance management is that managers are not effective at these conversations. Join this session with a Gartner expert to learn answers to frequently asked questions on this topic and learn the most effective approaches to drive high-quality conversations.

Companies keep investing more and more in people analytics functions, but obtaining success is a lot easier said than done. Learn about the journey that Anglo American, one of the world’s largest and most dispersed companies, has been on to enable the business to make critical decisions through the use of people analytics. You’ll hear about the successes, the hard lessons learned, and practical advice for others on the journey.

Change is hard. Yet if undertaken effectively in the workplace, it can act as a positive force that can reshape the future, improving outcomes for organizations and their employees. Join EY to explore how a better experience of change can unleash the extraordinary in organizations and their people.

Most companies are trying to hire or retrain staff to support their “digital business” ambitions, but they’re fighting for the best digital talent, making talent competition fierce. Training staff is long and time-consuming, while the shelf life of new digital skills gets shorter every year. If companies’ talent needs are a reflection of their operational and strategic decisions, can companies break talent dependencies by changing their operational decisions? What nontalent levers (e.g., role designs, structures and processes) can organizations use to relieve pressure on their talent gap?

CHROs and CEOs are the critical linchpins leading their organizations’ workforce transformations. In this session Gartner’s Research Group Vice President Brian Kropp will share findings from a recent survey of CHROs and CEOs on building the workforce of the future. He will discuss areas of alignment and misalignment, their underlying root causes, and what leading CHROs are doing to better collaborate with their CEOs on this important challenge.

HR executives have focused heavily on winning the war for tech talent in an effort to accelerate digital transformation. But the companies who will win in the future will invest in Building Digital Dexterity competencies that allow them to seize on emerging capabilities by transforming old business models and creating new ones. In this session, we will share the competency profile of winning companies and successful strategies to build them.

Research by the Massachusetts Institute of Technology (MIT CISR) shows that the top 25% of companies delivering EX excellence double their customer satisfaction scores, halve the time taken to innovate and provide new revenue streams and increase profitability by 26%. Join Avanade to see how you can turn EX into competitive business advantage and use AI powered benchmarking to identify priority initiatives for your organisation.