Attendees at the virtual Gartner ReimagineHR Conference 2020 immersed themselves in sessions across seven agenda tracks addressing key challenges facing every HR role. Explore the hot topics from the 2020 agenda, and check back for 2021 updates!
2020 topic highlights
Change Management
Prepare your HR team to be at the forefront of strategic business decision-making and lead the organization through uncertainty.
Remote Work
Learn how to increase engagement, productivity and employee well-being when employees increasingly work from anywhere.
Diversity & Inclusion (D&I)
Learn the most innovative practices in embedding D&I initiatives into business practices, and how to navigate divisive social issues.
Employee Engagement
Create a seamless employee experience for increased engagement and productivity.
Succession Management
Ensure the right leadership capabilities at the right time, and learn best practices in advancing diverse talent.
The Future of Learning Analytics
Learn how to apply analytics to development efforts.
The Employee-Employer Relationship
Learn how employee emotional, psychological, and physical health factors impact the employee experience.
Build a High-Performance Culture
Gain best practices in setting your organization up for success, and learn how to build the desired organizational culture.
Total Rewards Strategy and Integration
Use employee preferences data and communications best practices to drive rewards plan design and implementation and inspire winning performance.
Maximize HR Tech Investments
Make a comprehensive HR technology strategy to optimize resources.
Talent Analytics
Collect data in a way that provides actionable insights and mitigates employees’ concerns.
Shifting Employment Models
Understand how flexible work and the gig economy impacts your talent strategy.
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A look back at 2020's agenda
Tuesday, 13 October, 2020 / 02:45 PM - 03:15 PM BST
(09:45 AM - 10:15 AM EDT)
A “Total Talent” Approach to Skillset Acquisition
Vitorio Bretas, Sr Principal, Advisory, Gartner
Investing the majority of recruiting efforts in a “buy” strategy is no longer the best or most cost effective path to skill acquisition today. How are the best recruiting functions adopting a holistic mindset when considering the skill gaps and workforce needs of their organization?
Wednesday, 14 October, 2020 / 12:15 PM - 12:45 PM BST
(07:15 AM - 07:45 AM EDT)
HR Leaders' Role In Driving Location Strategy Using Labor Market Analytics
Lynne Mayers, VP, Advisory, Gartner
Emily Dreyer, Senior Director, Global Facilities & EHS Strategy, Dell Technologies
As talent becomes critical to business strategy execution, decisions about where to locate should be guided by labor market insights, not just real estate data. The tide had already been shifting pre-COVID to HR leaders partnering on—or owning—location strategy, armed with robust labor market intelligence. This trend will only gain further momentum post-COVID with the need to rethink location strategy in light of labor market risks and opportunities; changing competitive dynamics; and the trend toward more remote workforces. Learn how leading organizations are harnessing labor market analytics to lead location strategy recommendations.
Wednesday, 14 October, 2020 / 02:30 PM - 03:00 PM BST
(09:30 AM - 10:00 AM EDT)
Ask the Expert: Creating a Competitive, Compelling Employment Value Proposition for Diverse Talent
Mia Garrod, Director, Advisory, Gartner
Our employment brand as an organization plays a critical role attracting critical talent segments including those from diverse backgrounds. Yet, as organizations we focus on the things we want to share versus refining our messaging and experience to what our talent cares about. Join this session to understand how to customize your EVP to the needs and preferences of underrepresented talent.
Wednesday, 14 October, 2020 / 01:00 PM - 01:30 PM BST
(08:00 AM - 08:30 AM EDT)
Fostering Cultural Connection in Onboarding
Dion Love, VP, Advisory, Gartner
Employee expectations are changing. Employees require a new type of experience from their employer and the importance of organizational adaptation from day one has never been more pronounced. How is talent management enabling new hires to adapt to organizational culture by leveraging EVP, technology and connector methodologies during the onboarding process? And how can this be done through virtual onboarding where needed?
Wednesday, 14 October, 2020 / 02:30 PM - 03:00 PM BST
(09:30 AM - 10:00 AM EDT)
The Human Experience in Candidate Experience
Alexia Cambon, Sr Principal, Research, Gartner
The vast reach of recruiting technology has transformed candidate expectations and put into question the need for a human recruiter at the cost of recruiting efficiency. How far should recruiting be automated and digitalized and what is the impact on the candidate experience?
Tuesday, 13 October, 2020 / 01:15 PM - 01:45 PM BST
(08:15 AM - 08:45 AM EDT)
Agile Career Pathing for Dynamic Organizations
Jane Alancheril, Director, Advisory, Gartner
In an environment where organizations are becoming more complex and adaptive, traditional career pathing strategies--ladders and lattices—cannot provide the versatility and resilience that organizations and employees need. Enter Agile Career Pathing--a new approach to creating employee-centric careers that adapt to rapid shifts in organizations' structures, priorities and skills needs. This session will demonstrate how talent leaders can support employee career growth that develops critical skills and boosts organizational resilience.
Wednesday, 14 October, 2020 / 01:00 PM - 01:45 PM BST
(08:00 AM - 08:45 AM EDT)
Roundtable: What Support Should Organizations Give When Skills Expire?
Lee-Anne Vallée, Sr Director, Advisory, Gartner
As the relationship between employers and employees changes, HR leaders are tasked to set the terms of the deal with employees whose skills are expiring. No one has all the answers yet, but we’ll give you a forum to discuss with peers current practices supported by new data on employee expectations for development and prompt you to consider the ethics of your solution.
Thursday, 15 October, 2020 / 02:30 PM - 03:00 PM BST
(09:30 AM - 10:00 AM EDT)
What’s the Deal With HR Careers?
Mark Whittle, VP, Advisory, Gartner
HR’s frequent restructurings and enhanced focus on client experience have led to a lack of attention on creating compelling career paths for HR employees. Drawing on a variety of data sources, Gartner has identified key obstacles to HR career development. In this session, we will discuss approaches that other organizations have taken, and provide recommendations to improve career development within your HR function.
Wednesday, 14 October, 2020 / 01:00 PM - 01:30 PM BST
(08:00 AM - 08:30 AM EDT)
How to Reduce the Risk of Change Fatigue During the Reset
Jessica Knight, VP, Team Manager, Gartner
Today’s average employee can absorb half as much change before becoming fatigued compared to 2019. HR leaders are right to be concerned about change fatigue as their organizations recover and move forward, but few understand how to make their workforces less prone to fatigue. Join this session to learn which changes are more or less likely to cause fatigue, what differentiates employees that can absorb more change, and how this knowledge can inform change management efforts.
Tuesday, 13 October, 2020 / 01:15 PM - 02:00 PM BST
(08:15 AM - 09:00 AM EDT)
CHRO Roundtable: Managing Through a Corporate Crisis
Nic Brassey, Chief Human Resources Officer, Ahold Delhaize
Join this peer discussion to understand how HR should prepare for and navigate through a crisis such as the death of an executive, an activist investor, or a major PR scandal.
Tuesday, 13 October, 2020 / 03:30 PM - 04:00 PM BST
(10:30 AM - 11:00 AM EDT)
CSR: What Role Do HR Leaders Play?
Brian Kropp, Distinguished VP, Research, Gartner
Natalye Paquin, President and CEO, Points of Light
Join this session to hear an interview with Natalye Paquin, CEO of Points of Light, on the role HR leaders can play in engaging with their CEOs on issues of Corporate Social Responsibility. Topics covered will include: How can HR leaders support CSR strategies as employees ask their organization to take a stand on issues beyond those directly related to their core business? How will employees engage with each other as more workforces transition to work-from-home models? How can a new way of volunteering and civic engagement make those connections?
Wednesday, 14 October, 2020 / 02:30 PM - 03:15 PM BST
(09:30 AM - 10:15 AM EDT)
CHRO Roundtable: Effective CEO Performance Management
Aaron Kloch, Director, Team Manager, Gartner
Increasing scrutiny of CEO performance and growing public attention to CEO values create a unique and important role for the CHRO to play in leading CEO performance management. Discuss what’s hard about CEO performance management for CHROs and learn strategies for successfully positioning your role in the process.
Thursday, 15 October, 2020 / 01:00 PM - 01:45 PM BST
(08:00 AM - 08:45 AM EDT)
CHRO Roundtable: Becoming the Trusted Advisor to the CEO
Roberto di Bernardini, Chief Talent Officer, Banco Santander
Ready to be the confidant to your CEO? Join this peer discussion facilitated by the CHRO Global Leadership Board to understand learn tactics to support you in your role of coaching and advising the CEO and understand how to manage complex situations like when you disagree with an approach your CEO wants to take or when the CEO calls on you to provide critical feedback .
Thursday, 15 October, 2020 / 03:15 PM - 03:45 PM BST
(10:15 AM - 10:45 AM EDT)
Building Credibility With the Board of Directors
George Penn, VP, Team Manager, Gartner
The “new normal” has elevated the CHRO into a more visible role leading the workforce with the CEO. However, while HR today engages more frequently with the board than ever before, HR leaders often fall behind their c-suite peers in influencing board decisions. Join this session to learn tactics to increase your influence and credibility with your board.
Tuesday, 13 October, 2020 / 02:45 PM - 03:15 PM BST
(09:45 AM - 10:15 AM EDT)
Case Study: An Agile Approach to HR Effort Investment
Jerome Mackowiak, Director, Advisory, Gartner
Chris Ernst, VP of Leadership and Organizational Effectiveness, Workday
Many HR teams struggle to work in agile ways because they are overwhelmed by the rising volumes of tasks, information, and relationships they need to manage. In this session we will be joined by Chris Ernst, VP of Leadership and Organizational Effectiveness at Workday, to share his team’s approach to ensuring that they invest only the amount of effort commensurate to the business impact for each task.
Tuesday, 13 October, 2020 / 03:30 PM - 04:00 PM BST
(10:30 AM - 11:00 AM EDT)
CSR: What Role Do HR Leaders Play?
Brian Kropp, Distinguished VP, Research, Gartner
Natalye Paquin, President and CEO, Points of Light
Join this session to hear an interview with Natalye Paquin, CEO of Points of Light, on the role HR leaders can play in engaging with their CEOs on issues of Corporate Social Responsibility. Topics covered will include: How can HR leaders support CSR strategies as employees ask their organization to take a stand on issues beyond those directly related to their core business? How will employees engage with each other as more workforces transition to work-from-home models? How can a new way of volunteering and civic engagement make those connections?
Wednesday, 14 October, 2020 / 01:00 PM - 01:30 PM BST
(08:00 AM - 08:30 AM EDT)
Leveraging Culture to Improve Trust and Reduce Misconduct
Brian Lee, Sr Principal, Research, Gartner
Companies that have strong cultures of integrity are 90% less likely to observe misconduct and more than twice as likely to be engaged. This session will focus on the drivers of a strong culture of integrity, and how companies can use them to improve employer trust, lower risk, and stronger financial outcomes.
Wednesday, 14 October, 2020 / 01:00 PM - 01:30 PM BST
(08:00 AM - 08:30 AM EDT)
Fostering Cultural Connection in Onboarding
Dion Love, VP, Advisory, Gartner
Employee expectations are changing. Employees require a new type of experience from their employer and the importance of organizational adaptation from day one has never been more pronounced. How is talent management enabling new hires to adapt to organizational culture by leveraging EVP, technology and connector methodologies during the onboarding process? And how can this be done through virtual onboarding where needed?
Wednesday, 14 October, 2020 / 01:45 PM - 02:15 PM BST
(08:45 AM - 09:15 AM EDT)
Measuring Culture Through Change
Aaron Kloch, Director, Team Manager, Gartner
Organizations struggle to identify how to measure and understand their organization's culture. Typical approaches to culture measurement fail to provide organizations with the insight they need because of insufficient, outdated and easy-to-misinterpret data. HR leaders can attend this session to learn how to measure: Employees' view on the organization's culture; gaps between the current and desired culture; culture change over time .
Wednesday, 14 October, 2020 / 02:30 PM - 03:00 PM BST
(09:30 AM - 10:00 AM EDT)
The Employee Data Bill of Rights
Elisabeth Joyce, VP, Team Manager, Gartner
What rights do employees have around the data your organization collects and analyzes? Beyond simple compliance with privacy and data usage laws, HR leaders have a unique mandate to spearhead conversations around ethical data use within the organization. This session proposes a new, comprehensive Employee Data Bill of Rights — a set of foundational principles outlining how the individuals in your organization can expect their data to be collected, stored, used, and shared.
Wednesday, 14 October, 2020 / 02:30 PM - 03:00 PM BST
(09:30 AM - 10:00 AM EDT)
Managing Employee Engagement and Productivity During Times of Political Uncertainty
Brent Cassell, VP, Advisory, Gartner
Politics has become increasingly difficult to keep out of the workplace and the negative effects of politics in the workplace — decreased engagement, productivity and collaboration — have become more pronounced. Attend this session to learn how to effectively mitigate the negative effects of politics on employee performance and organizational outcomes.
Wednesday, 14 October, 2020 / 03:15 PM - 04:00 PM BST
(10:15 AM - 11:00 AM EDT)
Roundtable: Climate Focused Transformation
Emily Rose McRae, Director, Quantitative Analytics and Dat, Gartner
In few years, strategies and decisions will revolve around environmental impact, social purpose and risks and opportunities associated with climate change. Organizations will need to adapt to the climate change and go through a fundamental change in their approach. To comply with mandates and ensure social conscience, HR’s role will upgrade from people management to climate impact management also.
Thursday, 15 October, 2020 / 01:00 PM - 01:30 PM BST
(08:00 AM - 08:30 AM EDT)
Why Breaking Promises to Employees Can Break the Business and How to Prevent It
Aaron McEwan, VP, Team Manager, Gartner
Intent to stay, discretionary effort and many other outcomes suffer when promises are broken. Here’s a look into why breaking promises impacts the business so much, how to prepare your managers for avoiding making bad promises and how to soften the blow when breaking a promise becomes inevitable.
Thursday, 15 October, 2020 / 01:45 PM - 02:15 PM BST
(08:45 AM - 09:15 AM EDT)
The New Retirement Deal: Engaging an Aging Workforce
Andrew Karr, Sr Principal, Advisory, Gartner
As the proportion of workers 65 years and older continue to increase in developed countries, an aging workforce poses a challenge to organizations and employees. Learn how organizations are rethinking careers to meet the needs of older workers who chose to continue working instead of retire, while supporting the organization’s continuity using their institutional knowledge and expertise.
Thursday, 15 October, 2020 / 02:30 PM - 03:00 PM BST
(09:30 AM - 10:00 AM EDT)
The Six Mistakes You Make That Erode Employee Trust
Kaustav Dey, Sr Director Analyst, Gartner
Winning trust of your team is not as difficult as you think it is. Balancing the right behavior with the right intent can help you build trust quickly with employees both face to face and virtually.
Thursday, 15 October, 2020 / 02:30 PM - 03:15 PM BST
(09:30 AM - 10:15 AM EDT)
CHRO Roundtable: Aligning Culture and Purpose to Drive Business Results
Marcia Morales-Jaffe, Emeritus, Chief People Officer, Paypal (Emeritus)
Judith Wiese, CHRO and Labor Director, Siemens
Are you taking an active role in driving the culture and purpose at your organization? Join a discussion on HR’s role in ensuring culture and purpose are aligned to best deliver value to employees and customers. Learn from your peers about strategies to tie your cultural vision to business strategy.
Thursday, 15 October, 2020 / 03:15 PM - 04:00 PM BST
(10:15 AM - 11:00 AM EDT)
Roundtable: The Ethics of Innovation
Maggie Rutz, Sr Principal, Advisory, Gartner
Technology allows HR greater and greater access to knowledge about its employees (e.g., virtual assistants, 3D cameras, virtual reality, etc.). Yet, HR is struggling with the moral and ethical responsibilities of possessing such knowledge. Join this roundtable to discuss with peers HR's newfound technological capabilities and the consequences and implications of them.
Tuesday, 13 October, 2020 / 02:45 PM - 03:15 PM BST
(09:45 AM - 10:15 AM EDT)
Building and Deploying Talent in the Digital Talent Ecosystem
Helen Poitevin, VP Analyst, Gartner
Innovative technologies are transforming how talent is developed, what we can consider "talent" and how organizations can tap into it. This session explores the impact of digital on the broader talent ecosystem that CHROs need to navigate, along with other executives. Together, they need to rethink how they go about finding, developing and deploying talent in fundamentally new ways.
Wednesday, 14 October, 2020 / 02:30 PM - 03:00 PM BST
(09:30 AM - 10:00 AM EDT)
Managing Employee Engagement and Productivity During Times of Political Uncertainty
Brent Cassell, VP, Advisory, Gartner
Politics has become increasingly difficult to keep out of the workplace and the negative effects of politics in the workplace — decreased engagement, productivity and collaboration — have become more pronounced. Attend this session to learn how to effectively mitigate the negative effects of politics on employee performance and organizational outcomes.
Tuesday, 13 October, 2020 / 02:45 PM - 03:30 PM BST
(09:45 AM - 10:30 AM EDT)
Roundtable: Holding the Organization Accountable for D&I
Mia Garrod, Director, Advisory, Gartner
Join this roundtable session to learn from your peers how they are building accountability for D&I progress with managers and leaders in the organization.
Tuesday, 13 October, 2020 / 12:30 PM - 01:00 PM BST
(07:30 AM - 08:00 AM EDT)
Keynote: The New Employment Deal
Brian Kropp, Distinguished VP, Research, Gartner
What HR leaders need to know about how the terms of the employment deal between employers and employees are evolving — including where work is done, how work is done, and who the work is done with.
Tuesday, 13 October, 2020 / 01:15 PM - 01:45 PM BST
(08:15 AM - 08:45 AM EDT)
The Purpose of the Workplace When Work Happens Anywhere
Nicole Kyle, Director, Advisory, Gartner
With COVID-19's rapid expansion and accelerated normalization of remote work, a truly million-dollar questions for executives is: why do we need an office? We will explore in this session why the office won't go extinct but its value proposition will change. Learn how to determine your workplace's unique purpose based on employees' demand for experiences so that you can create an experience only the office can deliver.
Tuesday, 13 October, 2020 / 02:00 PM - 02:20 PM BST
(09:00 AM - 09:20 AM EDT)
PeopleDoc/UKG : A New Urgency for Transforming the Employee Experience with HRSM
Cecile Leroux, VP of HCM Innovation, ULTIMATE SOFTWARE GROUP - FL
A truly personalized digital experience can positively impact the employee experience for the entire workforce. Agility and responsiveness are key and have never been more important. Better serving employees starts with a deeper understanding of where they are in their personal life-work journey and how to improve their experience with every interaction, using the latest tools and technologies available—always ensuring we get the basics right.
Tuesday, 13 October, 2020 / 03:30 PM - 04:15 PM BST
(10:30 AM - 11:15 AM EDT)
CHRO Roundtable: The Changing Employer-Employee Deal
Lee-Anne Vallée, Sr Director, Advisory, Gartner
HR leaders will need to build a new employer-employee deal to set their organizations, and their employees, up for success. Join this peer discussion facilitated by Gartner experts to discuss: how is the employer-employee deal changing at your organization? What changes do you anticipate for your industry? How should organizations respond to these changes?
Wednesday, 14 October, 2020 / 01:00 PM - 01:30 PM BST
(08:00 AM - 08:30 AM EDT)
How to Enhance Employee Experience When Full HCM Technology Replacement Is Not an Option
John Kostoulas, Sr Director Analyst, Gartner
Employee experience is a top-of-mind requirement for HR, but comprehensive HCM technology replacement is often not an option. This session will provide direction on how HR leaders can best address the experience issue by deploying solutions that enhance their fragmented landscape.
Wednesday, 14 October, 2020 / 01:00 PM - 01:45 PM BST
(08:00 AM - 08:45 AM EDT)
Roundtable: What Support Should Organizations Give When Skills Expire?
Lee-Anne Vallée, Sr Director, Advisory, Gartner
As the relationship between employers and employees changes, HR leaders are tasked to set the terms of the deal with employees whose skills are expiring. No one has all the answers yet, but we’ll give you a forum to discuss with peers current practices supported by new data on employee expectations for development and prompt you to consider the ethics of your solution.
Wednesday, 14 October, 2020 / 03:15 PM - 03:45 PM BST
(10:15 AM - 10:45 AM EDT)
Rise of Remote, Flexible and Shared Space Workers
Robin Boomer, Director, Advisory, Gartner
Our research shows only one-quarter of employees want to work in a corporate office or at an organization's physical location. This breakout session will explore the work location preferences for the remaining 75% of employees as well as regional and industry differences. Additionally, the session will explore behavior and sentiment differences between employees with different work location preferences.
Thursday, 15 October, 2020 / 01:45 PM - 02:15 PM BST
(08:45 AM - 09:15 AM EDT)
The New Retirement Deal: Engaging an Aging Workforce
Andrew Karr, Sr Principal, Advisory, Gartner
As the proportion of workers 65 years and older continue to increase in developed countries, an aging workforce poses a challenge to organizations and employees. Learn how organizations are rethinking careers to meet the needs of older workers who chose to continue working instead of retire, while supporting the organization’s continuity using their institutional knowledge and expertise.
Wednesday, 14 October, 2020 / 01:00 PM - 01:30 PM BST
(08:00 AM - 08:30 AM EDT)
How HR Can Enable Feedback Seeking to Drive Performance
Shannon Wiest, Sr Principal, Advisory, Gartner
HR leaders cite feedback as their top performance management challenge today. In response, most invest in supporting managers to deliver better feedback. However, given the ever-growing complexity of the manager role and varied employee development needs, what if this approach isn’t enough? Are you prepared to help employees understand when and how to seek feedback instead?
Thursday, 15 October, 2020 / 01:45 PM - 02:15 PM BST
(08:45 AM - 09:15 AM EDT)
The New Rules of Manager Communications: What You Need to Start (and Stop) Doing
Rina Ong, Director, Advisory, Gartner
Remember when strategic plans were set for 5 years? Almost seems laughable today. Between uncertainties and emerging technologies, organizations are frequently adjusting their strategies, which can easily fail unless employees align their work to new goals. Employees prefer to receive strategic communications from their manager, who too often lack the time, information, and skills to communicate the necessary information. The session will reveal how to help managers better perform this critical role.
Thursday, 15 October, 2020 / 01:00 PM - 01:30 PM BST
(08:00 AM - 08:30 AM EDT)
Three Keys to the HIPO Reset
Sasha Tuzel, Director, Advisory, Gartner
Preparing future leadership is one of HR leaders’ top priorities, but many struggle to identify and develop the talent they need to enable the organization’s success in an unpredictable future. Learn how progressive organizations have evolved their HIPO talent management strategies to successfully develop, engage, and retain the best candidates for future leadership positions.
Wednesday, 14 October, 2020 / 12:15 PM - 12:45 PM BST
(07:15 AM - 07:45 AM EDT)
Exploring If and How Gig Employment Models Can Benefit Your Organization
Eser Rizaoglu, Director Analyst, Gartner
With increased need for organizational cost flexibility, gig employment can be seen as a way to access talent while reducing workforce cost. However, many HR leaders lack a holistic understanding of the associated costs and of the HR activities needed to ensure effectiveness. Here, we provide insights into gig worker cost, recruitment and onboarding activities to help drive positive cost results.
Thursday, 15 October, 2020 / 12:15 PM - 12:45 PM BST
(07:15 AM - 07:45 AM EDT)
The Future of Shared Services
Eser Rizaoglu, Director Analyst, Gartner
In response to increasing business demands and cost pressure, HR leaders are reconsidering their HR operating models to be more agile and efficient. Shared services’ effectiveness is often a key linchpin to the success of these models, but it has also been the most neglected component of HR. Here, we provide key considerations for shared services to drive HR success.
Tuesday, 13 October, 2020 / 02:00 PM - 02:20 PM BST
(09:00 AM - 09:20 AM EDT)
Ceridian: Placing HR at the Heart of Organisational Decision-making
As 2020 draws to a close, we are still to emerge from the devastation of COVID. The impact of the global pandemic has been felt across strategic and operational leaders within all business sectors, but perhaps none more so that by people leaders".
As we look to 2021 and beyond, this session will examine how technology can be the enabler and facilitator for people leaders to offer strategic insight into their businesses to emerge leaner, more efficient and positioned for growth.
Join Wendy Muirhead, VP of Ceridian Europe as she explores discuss the positive impact technology can have on Employee engagement and talent management.
Tuesday, 13 October, 2020 / 03:30 PM - 04:00 PM BST
(10:30 AM - 11:00 AM EDT)
Ask The Expert: Building Data Judgment
Molly Tipps, Director, Advisory, Gartner
With HR functions overwhelmed with so much information and data today, data judgment is no longer a nice to have but an essential skill for the HR function of today and tomorrow. In this session discuss with our expert how to prioritize skills development and techniques for helping instill a data culture in your HR organization.
Tuesday, 13 October, 2020 / 12:30 PM - 01:00 PM BST
(07:30 AM - 08:00 AM EDT)
Keynote: The New Employment Deal
Brian Kropp, Distinguished VP, Research, Gartner
What HR leaders need to know about how the terms of the employment deal between employers and employees are evolving — including where work is done, how work is done, and who the work is done with.
Tuesday, 13 October, 2020 / 02:00 PM - 02:20 PM BST
(09:00 AM - 09:20 AM EDT)
PeopleDoc/UKG : A New Urgency for Transforming the Employee Experience with HRSM
Cecile Leroux, VP of HCM Innovation, ULTIMATE SOFTWARE GROUP - FL
A truly personalized digital experience can positively impact the employee experience for the entire workforce. Agility and responsiveness are key and have never been more important. Better serving employees starts with a deeper understanding of where they are in their personal life-work journey and how to improve their experience with every interaction, using the latest tools and technologies available—always ensuring we get the basics right.
Tuesday, 13 October, 2020 / 02:00 PM - 02:20 PM BST
(09:00 AM - 09:20 AM EDT)
Ceridian: Placing HR at the Heart of Organisational Decision-making
As 2020 draws to a close, we are still to emerge from the devastation of COVID. The impact of the global pandemic has been felt across strategic and operational leaders within all business sectors, but perhaps none more so that by people leaders".
As we look to 2021 and beyond, this session will examine how technology can be the enabler and facilitator for people leaders to offer strategic insight into their businesses to emerge leaner, more efficient and positioned for growth.
Join Wendy Muirhead, VP of Ceridian Europe as she explores discuss the positive impact technology can have on Employee engagement and talent management.
Tuesday, 13 October, 2020 / 02:45 PM - 03:30 PM BST
(09:45 AM - 10:30 AM EDT)
Roundtable: Holding the Organization Accountable for D&I
Mia Garrod, Director, Advisory, Gartner
Join this roundtable session to learn from your peers how they are building accountability for D&I progress with managers and leaders in the organization.
Tuesday, 13 October, 2020 / 03:30 PM - 04:00 PM BST
(10:30 AM - 11:00 AM EDT)
Case Study: NASA’s Action-Oriented Future of Work Strategy
Leah Johnson, VP, Advisory, Gartner
Dr. Elizabeth Kolmstetter, Director for Talent Strategy and Engagement, NASA
Nick Skytland, Deputy Chief, Exploration Technology Office, NASA
The volume of future of work concerns can be overwhelming, making it difficult for organizations to know where to start and how to develop a cohesive strategy. This session will discuss how NASA prioritizes trends to actively shape what the future of work will look like at their organization, and provide guidance on how other organization might do the same.
Tuesday, 13 October, 2020 / 02:45 PM - 03:15 PM BST
(09:45 AM - 10:15 AM EDT)
Creating an Agile HR Function
Mark Whittle, VP, Advisory, Gartner
Dimitra Manis, Chief People Officer, S&P Global
Although 74% of HR leaders indicate that their organizations are undergoing a broader transformation to become more agile, the concept of agile is relatively new to HR. HR leaders lack clarity on what agile is and how to apply it effectively within HR. Join this session to hear best practices and lessons learned from HR leaders who have successfully implemented agile HR.
Thursday, 15 October, 2020 / 03:15 PM - 03:45 PM BST
(10:15 AM - 10:45 AM EDT)
Ask the Expert: The Impact of Agile on the HRBP of the Future
Jerome Mackowiak, Director, Advisory, Gartner
Zhenli Lin, Sr Specialist, Research, Gartner
This session will give you the opportunity to ask a Gartner expert about the impact of Agile on the HR Operating Model. Specifically, how does this change HR's approach to your strategic priorities, how you are expected to operate with the business, as well as your own careers within HR.
Tuesday, 13 October, 2020 / 12:30 PM - 01:00 PM BST
(07:30 AM - 08:00 AM EDT)
Keynote: The New Employment Deal
Brian Kropp, Distinguished VP, Research, Gartner
What HR leaders need to know about how the terms of the employment deal between employers and employees are evolving — including where work is done, how work is done, and who the work is done with.
Tuesday, 13 October, 2020 / 02:00 PM - 02:20 PM BST
(09:00 AM - 09:20 AM EDT)
PeopleDoc/UKG : A New Urgency for Transforming the Employee Experience with HRSM
Cecile Leroux, VP of HCM Innovation, ULTIMATE SOFTWARE GROUP - FL
A truly personalized digital experience can positively impact the employee experience for the entire workforce. Agility and responsiveness are key and have never been more important. Better serving employees starts with a deeper understanding of where they are in their personal life-work journey and how to improve their experience with every interaction, using the latest tools and technologies available—always ensuring we get the basics right.
Tuesday, 13 October, 2020 / 02:45 PM - 03:15 PM BST
(09:45 AM - 10:15 AM EDT)
Building and Deploying Talent in the Digital Talent Ecosystem
Helen Poitevin, VP Analyst, Gartner
Innovative technologies are transforming how talent is developed, what we can consider "talent" and how organizations can tap into it. This session explores the impact of digital on the broader talent ecosystem that CHROs need to navigate, along with other executives. Together, they need to rethink how they go about finding, developing and deploying talent in fundamentally new ways.
Tuesday, 13 October, 2020 / 02:45 PM - 03:15 PM BST
(09:45 AM - 10:15 AM EDT)
Engagement Measurement, Voice of Employee and Employee Experience — Myth Vs. Reality
Ron Hanscome, VP Analyst, Gartner
Many organizations are evolving from traditional engagement measurement to a broader voice of the employee (VoE) approach. At the same time, optimizing the employee experience has come to the forefront of HR consultancy and technology marketing. This session will bust prevailing myths and highlight the realities of how organizations can leverage VoE solutions to optimize the employee experience.
Tuesday, 13 October, 2020 / 03:30 PM - 04:00 PM BST
(10:30 AM - 11:00 AM EDT)
Case Study: NASA’s Action-Oriented Future of Work Strategy
Leah Johnson, VP, Advisory, Gartner
Dr. Elizabeth Kolmstetter, Director for Talent Strategy and Engagement, NASA
Nick Skytland, Deputy Chief, Exploration Technology Office, NASA
The volume of future of work concerns can be overwhelming, making it difficult for organizations to know where to start and how to develop a cohesive strategy. This session will discuss how NASA prioritizes trends to actively shape what the future of work will look like at their organization, and provide guidance on how other organization might do the same.
Tuesday, 13 October, 2020 / 01:15 PM - 01:45 PM BST
(08:15 AM - 08:45 AM EDT)
Building Trust, Belonging and Psychological Safety to Boost Mental Health in the Workplace
Leah Johnson, VP, Advisory, Gartner
The COVID-19 pandemic has disrupted the day-to-day lives of employees in a multitude of ways. The abrupt transition to remote work for tech-enabled employees, the hazardous work of frontline and essential employees, and the continuous juggling of work, parenting, and caregiving responsibilities have all contributed to a high stress and emotional environment. Learn how your peers are rethinking their approach to mental health and how they help employees maintain their mental well-being by establishing psychological safety, trust, and belonging.
Tuesday, 13 October, 2020 / 02:45 PM - 03:15 PM BST
(09:45 AM - 10:15 AM EDT)
Case Study: Integrating Diversity and Inclusion Into Your Supply Chain as a Business Imperative
Dana Stiffler, VP Analyst, Gartner
Modupé Congleton, Leader of Inclusion, Diversity & Equity, AWS Sales & Marketing
Many studies have shown a strong link between organizations that have a diverse workforce and financial performance. Hear how this organization has embraced diversity and inclusion initiatives in their supply chain and the benefits they have received.
Tuesday, 13 October, 2020 / 03:30 PM - 04:00 PM BST
(10:30 AM - 11:00 AM EDT)
3 Ways to Advance Underrepresented Talent
Kathryn Cleary, Sr Principal, Advisory, Gartner
As organizations reevaluate their diversity, equity and inclusion strategies, advancing underrepresented talent remains a top priority. This research equips DEI leaders to reset their strategies and sustainably advance underrepresented talent.
Wednesday, 14 October, 2020 / 12:15 PM - 12:45 PM BST
(07:15 AM - 07:45 AM EDT)
Confront Behaviors That Marginalize Women (Anyone Really!)
Christie Struckman, VP Analyst, Gartner
An inclusive environment requires equal treatment of everyone. Yet, day to day, seemingly small actions can collectively and progressively create a scenario where people feel marginalized. Leaders can break habits by confronting behaviors and providing support for everyone in their organization.
Wednesday, 14 October, 2020 / 01:45 PM - 02:15 PM BST
(08:45 AM - 09:15 AM EDT)
The Missing Link: HR's Leadership Role in Driving a Culture of Inclusion
Mia Garrod, Director, Advisory, Gartner
A vital aspect of New Talent Deal is the expectation that employers will be both diverse and inclusive. HR leaders and their teams play a critical role in advancing inclusion and diversity but key areas to impact remain ambiguous. In this session we'll look at how and where HR Leaders can take ownership of D&I to advance their organisations.
Thursday, 15 October, 2020 / 01:00 PM - 01:30 PM BST
(08:00 AM - 08:30 AM EDT)
Diversifying the Leadership Bench
Anna Krasniewska, Practice Vice President, Gartner
Only 38 percent of frontline employees believe that their managers and leaders represent the broader diversity of the workforce. Learn how your peers are rethinkinking their approach careers, development solutions, and talent management processes to increase the representation of dverse talent at the highest levels of their organizations.
Thursday, 15 October, 2020 / 02:30 PM - 03:00 PM BST
(09:30 AM - 10:00 AM EDT)
Ask the Expert: How Managers Can Advance Diverse Talent
Mia Garrod, Director, Advisory, Gartner
Managers are essential to the advancement of diverse employees in the leadership pipeline because they are a conduit for diverse employee development. Join this Ask the Expert session to understand: What behaviors can managers demonstrate to create a culture of inclusion? What activities can managers focus on to advance racially and ethnically diverse talent?
Tuesday, 13 October, 2020 / 01:15 PM - 02:00 PM BST
(08:15 AM - 09:00 AM EDT)
Roundtable: Meeting the Internal Recruiting Challenge
Chantal Steen, Director, Advisory, Gartner
In volatile labor markets, internal recruiting can be an imperative for organizations as they look to retain the skills and talent to meet the workforce needs of the future. Join this roundtable that is lightly facilitated by a Gartner expert to discuss with peers what process changes they have introduced and how they have adapted the recruiting function to leverage the internal labor market.
Thursday, 15 October, 2020 / 01:00 PM - 01:30 PM BST
(08:00 AM - 08:30 AM EDT)
What Is the Internal Talent Marketplace?
Aadil Abbas, Director, Advisory, Gartner
The internal talent marketplace, the means of matching employees to projects or short-term work assignments, facilitates the internal gig economy and can transform how work gets done. But deploying it requires doing away with traditional organizational structures and ways of working. Hear the strategic overview of this emerging technology and the processes that can enable it.
Thursday, 15 October, 2020 / 03:15 PM - 03:45 PM BST
(10:15 AM - 10:45 AM EDT)
Leveraging Skills Adjacencies to Address Skills Gaps Across the Organization
James Atkinson, VP, Quantitative Analytics and Data Scie, Gartner
HR leaders can leverage skills adjacencies as a powerful alternative skills identification approach to address skills gaps across the organization. Using Gartner TalentNeuron data, we show where these skills adjacencies are occurring for the most in-demand skills, and articulate how to use this data to close skill gaps across the organization.
Wednesday, 14 October, 2020 / 01:45 PM - 02:15 PM BST
(08:45 AM - 09:15 AM EDT)
Introducing the (Gartner) Agile Learning Manifesto
Graham Waller, Distinguished VP Analyst, Gartner
Leaders lament skill deficits impeding strategy delivery today, while bracing for a future where fast churning digital skills are marbled throughout all roles. The digital trends at the heart of this disruption are also the key to unlocking the needed dynamic skilling capability. This session introduces a new Learning Manifesto with values and principles inspired from the agile world to make learning fit for digital era purpose.
Thursday, 15 October, 2020 / 03:15 PM - 03:45 PM BST
(10:15 AM - 10:45 AM EDT)
Leveraging Skills Adjacencies to Address Skills Gaps Across the Organization
James Atkinson, VP, Quantitative Analytics and Data Scie, Gartner
HR leaders can leverage skills adjacencies as a powerful alternative skills identification approach to address skills gaps across the organization. Using Gartner TalentNeuron data, we show where these skills adjacencies are occurring for the most in-demand skills, and articulate how to use this data to close skill gaps across the organization.
Tuesday, 13 October, 2020 / 03:30 PM - 04:00 PM BST
(10:30 AM - 11:00 AM EDT)
3 Ways to Advance Underrepresented Talent
Kathryn Cleary, Sr Principal, Advisory, Gartner
As organizations reevaluate their diversity, equity and inclusion strategies, advancing underrepresented talent remains a top priority. This research equips DEI leaders to reset their strategies and sustainably advance underrepresented talent.
Wednesday, 14 October, 2020 / 03:15 PM - 03:45 PM BST
(10:15 AM - 10:45 AM EDT)
How Internal Influencers Can Make or Break Your Leadership Strategy
Chris Sandoval, Sr Principal, Advisory, Gartner
Influencers exist in every organization. They may not hold a formal leadership position but they still have the ability to influence and motivate your workforce. This is because internal influencers often have many of the same qualities we seek in our leaders. Learn how to identify and empower these natural leaders to help your organization outperform those that only rely on their formal leaders.
Wednesday, 14 October, 2020 / 01:00 PM - 01:45 PM BST
(08:00 AM - 08:45 AM EDT)
Roundtable: Applying Agile in Your Organization
Mark Whittle, VP, Advisory, Gartner
Does your organization apply agile principles in its everyday operations? Are you experimenting with agile methodology within the HR function itself? Join this peer discussion to share your experiences and hear from other HR leaders who are leading the way in implementing agile.
Tuesday, 13 October, 2020 / 01:15 PM - 01:45 PM BST
(08:15 AM - 08:45 AM EDT)
Disrupting Performance Management for Agile Teams: Lessons from IT
Brent Cassell, VP, Advisory, Gartner
Agile teams are no longer just an IT phenomenon. Given the collaborative, iterative and innovative nature of agile teams, traditional performance management processes often inhibit, rather than enable, team performance. Learn how agile IT teams are disrupting performance management practices and how HR can apply those lessons to support agile teams as they scale across the enterprise.
Thursday, 15 October, 2020 / 01:00 PM - 01:30 PM BST
(08:00 AM - 08:30 AM EDT)
Ask the Expert: Creating Compelling Performance Conversations
Mark Whittle, VP, Advisory, Gartner
Performance conversations have traditionally focused on measuring and assessing employee output, perceived by employees and managers to be a compliance activity designed around judgment. In light of a changing work environment during and following COVID-19, HR Leaders need to leverage product management and design thinking principles to re-purpose the performance conversation and ensure it helps serve employee, manager and the organization objectives.
Thursday, 15 October, 2020 / 01:45 PM - 02:15 PM BST
(08:45 AM - 09:15 AM EDT)
Setting 2021 Targets That Inspire
Nancy Queally, VP, Advisory, Gartner
As organizations confront the challenging task of navigating a post-crisis recovery, business leaders are contemplating aggressive targets aimed at dramatically improving performance. While grand aspirations are meant to surface opportunities, create optimism and demonstrate the confidence to act boldly, unachievable goals can do more harm than good. Join this session to learn how to create the right degree of stretch in targets to reduce the likelihood of adverse effects and unleash the true potential of the organization.
Tuesday, 13 October, 2020 / 02:45 PM - 03:30 PM BST
(09:45 AM - 10:30 AM EDT)
Roundtable: How Total Rewards Can Support the New Employee Experience
Augustus Vickery, Sr Principal, Advisory, Gartner
The intersection between Total Rewards and the Employee Experience is more important than ever. With employees watching closely as organizations navigate the Covid-19 pandemic. The new Employee Deal challenges traditional approaches to Rewards plan design and communications. Discuss proven and emerging approaches to supporting the desired employee experience through Total Rewards with your peers.
Wednesday, 14 October, 2020 / 01:45 PM - 02:15 PM BST
(08:45 AM - 09:15 AM EDT)
Maximizing Your Well-Being Budget
Augustus Vickery, Sr Principal, Advisory, Gartner
The way organizations respond to employee needs during a disruption will have a lasting impact on employer brand, and employees depend on their organizations’ well-being offerings more than ever. However, organizations must make benefits tradeoffs due to limited budgets. Before determining which well-being components the organization must keep, and which are simply nice to have, it’s critical to understand how employee preferences have shifted. This session will share data and best practices to help you reevaluate employee preferences to maximize your well-being budget.
Thursday, 15 October, 2020 / 12:15 PM - 12:45 PM BST
(07:15 AM - 07:45 AM EDT)
Rewarding Employees During Disruptions
Alex Pavel, Director, Advisory, Gartner
The COVID-19 pandemic disrupted life globally and took an economic toll on both employers and employees. As a result, HR leaders are changing how they reward employees, preparing for reduced rewards budgets while facing the challenge of motivating the performance of a largely remote workforce. Learn about ways organizations are changing their rewards strategies this year and best practices on how to pay for performance and recognize employee contributions, even with limited budgets.
Wednesday, 14 October, 2020 / 03:15 PM - 03:45 PM BST
(10:15 AM - 10:45 AM EDT)
Pay Communications in 2020 and Beyond
Joe Coyle, Director, Advisory, Gartner
In order to maximize employee pay perceptions in an environment where organizations no longer hold a monopoly on pay information, organizations must clear three major hurdles. Join this session to learn best practices and emerging trends to build a pay communication strategy that will withstand the unique challenges of the 2020s.
Thursday, 15 October, 2020 / 12:15 PM - 12:45 PM BST
(07:15 AM - 07:45 AM EDT)
Rewarding Employees During Disruptions
Alex Pavel, Director, Advisory, Gartner
The COVID-19 pandemic disrupted life globally and took an economic toll on both employers and employees. As a result, HR leaders are changing how they reward employees, preparing for reduced rewards budgets while facing the challenge of motivating the performance of a largely remote workforce. Learn about ways organizations are changing their rewards strategies this year and best practices on how to pay for performance and recognize employee contributions, even with limited budgets.
Thursday, 15 October, 2020 / 02:30 PM - 03:00 PM BST
(09:30 AM - 10:00 AM EDT)
Should Machines Make Pay Decisions?
Carolina Valencia, Director, Team Manager, Gartner
By 2024, 69% of the tasks managers currently do will be automated. How are leading companies making the transition from people-driven to machine-driven pay decisions? Join this session to learn about employees' attitudes towards machine-driven pay decisions and what leading organizations are doing to prepare for this change.
Wednesday, 14 October, 2020 / 12:15 PM - 12:45 PM BST
(07:15 AM - 07:45 AM EDT)
How to Succeed Before, During, and After a CEO Succession
Brian Kropp, Distinguished VP, Research, Gartner
Hein Knaapen, Managing Partner, Europe, CEO.works
CEO succession is an activity every CHRO should be planning for and preparing to lead. Drawing upon their experiences and expertise as leading company CHROs, members of the CHRO Global Leadership Board will share lessons learned from leading through a CEO succession. They will address common pitfalls in developing an ongoing succession process, identifying candidates, and onboarding the new CEO.
Wednesday, 14 October, 2020 / 12:15 PM - 01:00 PM BST
(07:15 AM - 08:00 AM EDT)
CHRO Roundtable: Identifying Your Own Successor
Elisabeth Joyce, VP, Team Manager, Gartner
How do you ensure the long-term vitality and continuity of the HR function? Join this peer discussion facilitated by a Gartner Expert to hear best practices in planning a CHRO succession.
Tuesday, 13 October, 2020 / 01:15 PM - 01:45 PM BST
(08:15 AM - 08:45 AM EDT)
How Talent Analytics Can Support Effective Strategic Workforce Planning
Christopher Long, Sr Director, Advisory, Gartner
Planning for future talent needs is essential as organizations navigate COVID-related disruption and position themselves for the future. Talent analytics has an important role to play in this process by driving data-driven decisions about post-pandemic talent needs and risks. This session explores opportunities for talent analytics to make strategic workforce planning more approachable by providing business leaders with specific insights that will help them identify, prioritize, and manage key talent risks.
Tuesday, 13 October, 2020 / 03:30 PM - 04:00 PM BST
(10:30 AM - 11:00 AM EDT)
Putting Data Ethics at the Forefront
Chantal Steen, Director, Advisory, Gartner
Responses to unprecedented COVID-related disruption have resulted in more employee monitoring and data gathering and new opportunities for talent analytics teams to generate value. At the same time, it has raised new questions about how that data should be managed and how – or even if -- it should be used. Join this session to learn how to operationalize data ethics in Talent Analytics processes.
Tuesday, 13 October, 2020 / 03:30 PM - 04:00 PM BST
(10:30 AM - 11:00 AM EDT)
Ask The Expert: Building Data Judgment
Molly Tipps, Director, Advisory, Gartner
With HR functions overwhelmed with so much information and data today, data judgment is no longer a nice to have but an essential skill for the HR function of today and tomorrow. In this session discuss with our expert how to prioritize skills development and techniques for helping instill a data culture in your HR organization.
Wednesday, 14 October, 2020 / 12:15 PM - 12:45 PM BST
(07:15 AM - 07:45 AM EDT)
HR Leaders' Role In Driving Location Strategy Using Labor Market Analytics
Lynne Mayers, VP, Advisory, Gartner
Emily Dreyer, Senior Director, Global Facilities & EHS Strategy, Dell Technologies
As talent becomes critical to business strategy execution, decisions about where to locate should be guided by labor market insights, not just real estate data. The tide had already been shifting pre-COVID to HR leaders partnering on—or owning—location strategy, armed with robust labor market intelligence. This trend will only gain further momentum post-COVID with the need to rethink location strategy in light of labor market risks and opportunities; changing competitive dynamics; and the trend toward more remote workforces. Learn how leading organizations are harnessing labor market analytics to lead location strategy recommendations.
Wednesday, 14 October, 2020 / 01:45 PM - 02:15 PM BST
(08:45 AM - 09:15 AM EDT)
Rethink Talent Analytics Quick Wins for Lasting Impact
Molly Tipps, Director, Advisory, Gartner
Quick wins are important for any talent analytics team looking for new opportunities to add value. This breakout will explain what makes a talent analytics project a successful quick win and how talent analytics leaders can use quick wins to set their teams up for long-term success.
Wednesday, 14 October, 2020 / 02:30 PM - 03:00 PM BST
(09:30 AM - 10:00 AM EDT)
The Employee Data Bill of Rights
Elisabeth Joyce, VP, Team Manager, Gartner
What rights do employees have around the data your organization collects and analyzes? Beyond simple compliance with privacy and data usage laws, HR leaders have a unique mandate to spearhead conversations around ethical data use within the organization. This session proposes a new, comprehensive Employee Data Bill of Rights — a set of foundational principles outlining how the individuals in your organization can expect their data to be collected, stored, used, and shared.
Thursday, 15 October, 2020 / 12:15 PM - 01:00 PM BST
(07:15 AM - 08:00 AM EDT)
Roundtable: Establishing Talent Data Governance
Gaston Gomez Armesto, Director, Advisory, Gartner
How do we get an universal agreement across employee data stakeholders to minimize abuse and maximize impact? Join this roundtable discussion with your peers to share approaches and lessons learnt.
Thursday, 15 October, 2020 / 03:15 PM - 03:45 PM BST
(10:15 AM - 10:45 AM EDT)
Leveraging Skills Adjacencies to Address Skills Gaps Across the Organization
James Atkinson, VP, Quantitative Analytics and Data Scie, Gartner
HR leaders can leverage skills adjacencies as a powerful alternative skills identification approach to address skills gaps across the organization. Using Gartner TalentNeuron data, we show where these skills adjacencies are occurring for the most in-demand skills, and articulate how to use this data to close skill gaps across the organization.
Thursday, 15 October, 2020 / 03:15 PM - 03:45 PM BST
(10:15 AM - 10:45 AM EDT)
When Less is More – How Fewer Data Drives Decisions
Molly Tipps, Director, Advisory, Gartner
With growing demand for and proliferation of talent data, talent analytics organizations are at a tipping point – their talent analytics products will either hinder or accelerate organizational decision making. What will make the difference is not sophistication of analytics insights or tools, but instead the ability to know and confidently, rapidly deliver the minimum viable talent insights to enable decision making at the speed of business.
Tuesday, 13 October, 2020 / 02:00 PM - 02:20 PM BST
(09:00 AM - 09:20 AM EDT)
Ceridian: Placing HR at the Heart of Organisational Decision-making
As 2020 draws to a close, we are still to emerge from the devastation of COVID. The impact of the global pandemic has been felt across strategic and operational leaders within all business sectors, but perhaps none more so that by people leaders".
As we look to 2021 and beyond, this session will examine how technology can be the enabler and facilitator for people leaders to offer strategic insight into their businesses to emerge leaner, more efficient and positioned for growth.
Join Wendy Muirhead, VP of Ceridian Europe as she explores discuss the positive impact technology can have on Employee engagement and talent management.
Tuesday, 13 October, 2020 / 02:45 PM - 03:15 PM BST
(09:45 AM - 10:15 AM EDT)
Engagement Measurement, Voice of Employee and Employee Experience — Myth Vs. Reality
Ron Hanscome, VP Analyst, Gartner
Many organizations are evolving from traditional engagement measurement to a broader voice of the employee (VoE) approach. At the same time, optimizing the employee experience has come to the forefront of HR consultancy and technology marketing. This session will bust prevailing myths and highlight the realities of how organizations can leverage VoE solutions to optimize the employee experience.
Tuesday, 13 October, 2020 / 03:30 PM - 04:00 PM BST
(10:30 AM - 11:00 AM EDT)
How Technology Is Transforming the Role of the Manager
Gaston Gomez Armesto, Director, Advisory, Gartner
Talent management solutions integrating AI, data analytics and automation will fundamentally change the role of the people manager. At this critical juncture, learn where HR technology is replacing and augmenting the people manager and how to prioritize your HR technology investments to support the evolution in what we are asking of our people managers.
Wednesday, 14 October, 2020 / 12:15 PM - 12:45 PM BST
(07:15 AM - 07:45 AM EDT)
Ask the Expert: Buzz Versus Business Case for HR Tech: From Noise to Facts
Gaston Gomez Armesto, Director, Advisory, Gartner
Maggie Rutz, Sr Principal, Advisory, Gartner
With 10% of HR’s total budget spent on HR Technology, starting with a strong and realistic business case is the key to make effective technology investments. Understand the key components and own logic of an HR Technology business case. This session will help you identify they key components of a robust investment case and identify clear and measurable outcomes to set you up for success.
Wednesday, 14 October, 2020 / 01:00 PM - 01:30 PM BST
(08:00 AM - 08:30 AM EDT)
How to Enhance Employee Experience When Full HCM Technology Replacement Is Not an Option
John Kostoulas, Sr Director Analyst, Gartner
Employee experience is a top-of-mind requirement for HR, but comprehensive HCM technology replacement is often not an option. This session will provide direction on how HR leaders can best address the experience issue by deploying solutions that enhance their fragmented landscape.
Wednesday, 14 October, 2020 / 02:30 PM - 03:00 PM BST
(09:30 AM - 10:00 AM EDT)
Optimizing HR Technology Investments Through Employee Adoption
Arj Bagga, Director, Advisory, Gartner
As HR functions introduce foundational technologies such as performance management tools and advanced technologies such as artificial intelligence (AI) the greatest obstacle to their digital journey is lack of employee adoption. We will share what our data shows drives employees and managers to adopt HR technologies and provide a roadmap to the strategies to boost adoption at your organization.
Wednesday, 14 October, 2020 / 03:15 PM - 03:45 PM BST
(10:15 AM - 10:45 AM EDT)
What Is the Future For Your HCM Technology Strategy?
Sam Grinter, Sr Principal Analyst, Gartner
Digital business transformation and changing worker expectations are disrupting existing methods to acquire, motivate, develop, reward, service and manage talent. This session will help HR leaders understand how HCM solutions can help them align to digital workplace initiatives and emerging workforce needs by summarizing the main use cases from Gartner's 2021-2023 HCM Strategic Roadmap.
Thursday, 15 October, 2020 / 12:15 PM - 12:45 PM BST
(07:15 AM - 07:45 AM EDT)
Ask the Expert: Creating a Living, Breathing HCM Technology Strategy
John Kostoulas, Sr Director Analyst, Gartner
Many organizations struggle to build an HCM Technology Strategy that can evolve to meet the ever-changing needs of the enterprise. This session will provide attendees an opportunity to ask questions and interact with others in a smaller session format.
Thursday, 15 October, 2020 / 02:30 PM - 03:00 PM BST
(09:30 AM - 10:00 AM EDT)
What’s the Score? Mapping HR Technology Maturity and Strategic Priorities
Gaston Gomez Armesto, Director, Advisory, Gartner
HR Leaders have a growing responsibility to drive a successful HR Technology strategy. To achieve it they need a clear blueprint of how mature their HR Technology planning, solutions and teams are, where to drive them next and how to do this. Learn how Gartner’s HR Technology Score helps HR Leaders ensure alignment of strategy and resources to evolve HR Technology to the next level.
Tuesday, 13 October, 2020 / 12:30 PM - 01:00 PM BST
(07:30 AM - 08:00 AM EDT)
Keynote: The New Employment Deal
Brian Kropp, Distinguished VP, Research, Gartner
What HR leaders need to know about how the terms of the employment deal between employers and employees are evolving — including where work is done, how work is done, and who the work is done with.
Tuesday, 13 October, 2020 / 01:15 PM - 01:45 PM BST
(08:15 AM - 08:45 AM EDT)
How HR Can Impact the Business in the New Work Environment
Brian Kropp, Distinguished VP, Research, Gartner
Abbe Luersman, Chief Human Resources Officer, Ahold Delhaize
Join this session to hear real-life examples of how an HR leader from the CHRO Global Leadership Board partners with other business leaders to build the workforce of the future and develop the talent needed to thrive in this new environment.
Tuesday, 13 October, 2020 / 01:15 PM - 01:45 PM BST
(08:15 AM - 08:45 AM EDT)
How Talent Analytics Can Support Effective Strategic Workforce Planning
Christopher Long, Sr Director, Advisory, Gartner
Planning for future talent needs is essential as organizations navigate COVID-related disruption and position themselves for the future. Talent analytics has an important role to play in this process by driving data-driven decisions about post-pandemic talent needs and risks. This session explores opportunities for talent analytics to make strategic workforce planning more approachable by providing business leaders with specific insights that will help them identify, prioritize, and manage key talent risks.
Tuesday, 13 October, 2020 / 03:30 PM - 04:00 PM BST
(10:30 AM - 11:00 AM EDT)
Case Study: Philip's Global Contingent Labor Program
Emily Rose McRae, Director, Quantitative Analytics and Dat, Gartner
Martin Thomas, Head of Workforce Management, Philips
A major consumer products manufacturer's holistic approach to total workforce management includes HR leadership of their Global Contingent Labor Program. Join this session to hear about how HR at this company provides improved decision support to hiring managers by using cost as a decision metric.
Wednesday, 14 October, 2020 / 12:15 PM - 12:45 PM BST
(07:15 AM - 07:45 AM EDT)
Dealing With Displacement: Strategies for Converting Displaced Talent Into a Future Asset
Rachael Marshall, Sr Principal, Advisory, Gartner
Displaced workers can come from several factors including technology, a slowing economy, and market shifts. Letting these employees go can have negative implications for an organization's brand and bottomline. This session will look at strategies the most progressive companies can use to preserve relationships with displaced workers, while also leveraging them for future organizational benefit.
Wednesday, 14 October, 2020 / 12:15 PM - 12:45 PM BST
(07:15 AM - 07:45 AM EDT)
Exploring If and How Gig Employment Models Can Benefit Your Organization
Eser Rizaoglu, Director Analyst, Gartner
With increased need for organizational cost flexibility, gig employment can be seen as a way to access talent while reducing workforce cost. However, many HR leaders lack a holistic understanding of the associated costs and of the HR activities needed to ensure effectiveness. Here, we provide insights into gig worker cost, recruitment and onboarding activities to help drive positive cost results.
Wednesday, 14 October, 2020 / 03:15 PM - 03:45 PM BST
(10:15 AM - 10:45 AM EDT)
Ask the Expert: Using Data in Workforce Planning
Ashley Tatum, VP, Advisory, Gartner
Attend this session to ask your workforce planning data questions, including: how to use labor market data to engage business leaders in workforce planning conversations, to identify emerging skills, and to see how roles might evolve.
Thursday, 15 October, 2020 / 12:15 PM - 12:45 PM BST
(07:15 AM - 07:45 AM EDT)
The Unbounded Workforce: Decode the Future of Business
Scott Engler, VP, Advisory, Gartner
HR leaders must learn a different set of rules for the workforce of the future as COVID-19 creates a new environment for organizations. This session spotlights how trends like remote work, increased reliance on a contingent workforce, and the decoupling of critical skills and critical roles bring new challenges and opportunities to the forefront for HR leaders.
Thursday, 15 October, 2020 / 12:15 PM - 12:45 PM BST
(07:15 AM - 07:45 AM EDT)
Case Study: Philips’ Workforce Modeling Tool
Caitlyn McDonough, Sr Director, Advisory, Gartner
Martin Thomas, Head of Workforce Management, Philips
HR leaders at a major consumer goods manufacturer use its Workforce Modeling Tool to express trade-offs in terms of workforce costs that are easy for business leaders to understand and compare in real time, optimizing workforce strategies. Learn how HRBPs and talent acquisition leaders use the tool to have commercially oriented conversations with business leaders, which helps deliver HR strategy for the organization.
Thursday, 15 October, 2020 / 01:45 PM - 02:15 PM BST
(08:45 AM - 09:15 AM EDT)
Workforce Planning for Disruption: A Targeted Approach for Addressing Impacts on the Business
Jonathan Tabah, Director, Advisory, Gartner
This session will present a targeted methodology, drawing from best practices, for workforce planning to address specific business changes, including: how to identify emerging workforce changes, assessing where the impact will be felt most strongly, and defining tailored plans to address workforce changes such as redeployment, reskilling, and job transitions.