Please take the opportunity now to cancel or modify your travel arrangements as appropriate. If you booked your hotel as a part of the Gartner room block either through us directly or with the hotel, we will be cancelling your hotel reservation on your behalf. If you are unsure if you are booked in the Gartner room block or you booked on your own, please contact your hotel directly to cancel your reservation.

Gartner hotel reservations are not currently open for the rescheduled conference dates. Check back for updates.

Registered attendees will receive an email as soon as hotel reservations at the special Gartner rate can be made through your account.

Not registered yet?

You’ll need to register for the conference before you can book your hotel room. Register Now.

Sofitel London Heathrow
Terminal 5 - London Heathrow Airport
London, TW6 2GD

Fraud alert

Please be advised that in the conference industry we often come across fraudulent services providers who claim to be able to offer hotel reservation services. Please note that Gartner has not authorized them, or any other organization, to contact you on our behalf. We encourage you to avoid these attempts by not engaging with suspicious emails or calls.

We recommend that attendees follow the booking instructions on the Venue page to make all hotel reservations. Booking with unknown service providers exposes you to the risk of incurring fraudulent credit card charges, and your reservation for the conference may not be valid.

If you are contacted by a fraudulent service provider, please be sure to inform Gartner at

For a list of the fraudulent hotel providers that have been reported to Gartner, please click here.