Speaker Bio

Simon Bradley
Case Study

Simon Bradley

Service Architect
Simon is an architect with over 30 years’ experience in a wide variety of industries from medical robotics, meta data management and health insurance. He is currently working for Vitality, a leading healthcare provider in the UK. The unique Vitality shared value model means that insured members are able to make lifestyle changes to make them healthier. This means that member engagement, across a number of channels, is very high - so it is essential that Vitality digital experiences are frictionless and seamless.
Simon is responsible for the product roadmaps for several platforms that enable those member experiences – ensuring that Vitality members are able to access content and their data consistently and securely.
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Tuesday, 07 March, 2023 / 03:45 PM - 04:15 PM GMT
Case Study by Vitality: Vital IT and Why. Why and How Vitality Transformed the Most Important Step in the Customer Experience, the First Step

This session will describe the transformation from a fractured legacy architectural landscape to an enterprise grade CIAM, that meets the expectations of an increasingly technologically aware customer base, meets the business demands for agile and innovative solutions and ensuring that our members data is always secure and accessible.

Join us to hear from Gartner experts and thought leaders.