The top question in cloud computing is "How do we build a comprehensive cloud strategy?" CIOs and vendor management leaders struggle with prioritization and creating a strategy to ensure cloud success. This session takes a "cookbook approach" to:
●Building a cloud strategy, one service at a time
●How to structure a cloud strategy
●Principles that will guide you to that goal
This session will allow participants to ask questions and to share experiences and success stories they have encountered as they advance along the path toward cloud and/or edge computing and IT.
After decades of owning and managing data centers, today's enterprise must grapple with the issues of how to support older applications, while at the same time embracing cloud services, edge environments, IoT and the march toward a digital economy. This session focuses on how enterprises are solving these problems; building an a distributed, global infrastructure and minimizing risk along the way.
This roundtable will allow attendees to share experiences and strategies for security cloud-based services including SaaS, PaaS and IaaS services.
As communication technologies change the needs of IoT solutions continue to evolve. Organizations must recognize the differing networking requirements for differing IoT devices deployed in numerous vertical markets. The right technology must be connected to the appropriate use cases in order to successfully deploy the entire IoT solution, otherwise it will fail. This presentation segments the market by analyzing different usage scenarios and identifying the key issues, questions and technology needed to properly implement IoT solutions.
Organizations using public cloud services often wonder if public cloud services will be less expensive than hosting applications in their data center. Many exceed cloud budget expectations and struggle to establish financial management procedures to continuously monitor cloud spending. Join this session to learn how to evaluate public cloud costs and implement best practices to avoid overspending.
When migrating applications to the cloud, teams may not properly account for IAM, leading to short-term solutions to IAM challenges and misalignment with the organization’s overall IAM architecture. This session guides technical professionals on common approaches to IAM in application migrations.
Everyone knows that edge computing is the new greatest trick in their IT toolbox. But as with any new overhyped technology, edge promises as much pain as it does relief from the problems brought about IoT, immersive reality and autonomous vehicles. This session will identify the challenges of successful deployment and will offer ideas on how to avoid these pitfalls.
Attend this session to learn about the recently updated magic quadrant for public cloud professional and managed services. Hear how the market is evolving， and learn about important considerations for improving your selection and implementation strategy.
This session will explore specific strategies, vendors and technologies for the security of cloud-based workloads in IaaS and information in SaaS. Most organizations will use different strategies for securing different layers of the cloud, so this presentation will look at both IaaS security and SaaS security.
Enterprises are on a journey to digital business, and an expansion of their application portfolios. I&O leaders need to modernize for existing applications while adding support for agile development, rapid and real-time scaling, and low-latency analytics. Infrastructures of the future will span enterprise data centers, cloud and the edge — enabled and managed by I&O.
Overview of the 2018 Magic Quadrant for Data Center Outsourcing and Hybrid Infrastructure Managed Services, Europe and Magic Quadrant for Network Services, Global
Hyperscale cloud providers' have extended their runtime environments for development and use on edge devices, such as IoT "things". Signs point to public cloud technology on-premises! This session will detail the distinctions between cloud, core and edge, and the different approaches of Amazon Web Services (AWS), Microsoft Azure and Google will be addressed in detail.
This session provides eight steps to use for planning negotiations with major vendors — megavendors, and new and emerging vendors. These steps can and should be used for any major negotiation to ensure the right questions are asked and the right detail is revealed to analyze proposals from a cost-optimization and risk-mitigation standpoint. They focus on engaging the right IT and business stakeholders to identify requirements and then using stakeholders as part of the negotiation plan and strategy to optimize these deals to optimize and balance cost, value and risk. Attendees from this session will receive ready-to-use checklists, templates, and matrices to execute these eight steps effectively in their organizations.
Digital business, cloud and IoT have thrust dramatic new requirements onto existing enterprise networks, which are challenging I&O leaders to reconsider network sourcing strategies for strategic, operational and economic reasons. Network leaders should consider the short-term and long-term effects of their DIY vs. MNS sourcing decisions.
Gartner surveys show formulating cloud strategy is one of the biggest challenges IT infrastructure management faces. Join this Roundtable to discuss how to author an impactful cloud strategy. Tackle the big challenges, make your strategy resonate with stakeholders, share your concerns and successes. Gain insight from your peers and your moderator, a Gartner analyst.
This presentation covers why and how networks need to change to support new digital initiatives. It will discuss limitations with today’s networks, drivers for change, new technologies, and new practices for enterprise to employ. It will cover the WAN, data center, and campus networks.
Core IT has to scale, up, out, down and in ... it has to expand and integrate with an intelligent edge and the explosion of IoT. This session looks at the challenges that still remain for a digital infrastructure where core IT and edge creates a them and us scenario. Multimode IT allows you to develop and optimize the core while expanding on all fronts and multiple mode fronts, edges and things. The following key issues will be discussed:
● What are the business drivers the core IT digital infrastructure cycle?
● How do you optimize core IT and edge/IoT infrastructure?
● How do you define legacy and modernize or standardize projects?
When engaging IaaS providers, contract structures, schedules and negotiation best practices are quite different, compared to traditional service deals. Use this interactive session to improve your IaaS deals by optimizing key contract clauses in simpler agreements, building key best practice SOW, SLA and pricing schedules, and optimizing negotiation strategies to avoid standard IaaS contractual constraints.
As organizations move toward a digital business model, CIOs and IT leaders must be equipped to adopt cloud-based services, replacing traditional on-premises infrastructure. They need to understand and communicate both the risks and rewards of a hybrid infrastructure as well as optimize costs as they adopt these services that are needed to achieve hybrid cloud benefits including agility, innovation, speed and savings. This presentation will discuss:
● What are the benefits derived from hybrid infrastructure and services?
● What are the risks to be managed?
● What processes should you adopt to support the desired benefits? How do you optimize costs?
While most enterprises are actively engaged with using cloud-based resources in 2018, connecting the enterprise to the cloud often lags behind in terms of sophistication, security, and architecture. There are several approaches far superior than simple internet or VPN private internet access. This session will provide an overall framework in which to place cloud conductivity options, highlight the strengths and weaknesses of each option, and recommends best use case decisions.
Traditional security approaches won’t work well with DevOps-style workflows, yet organizations are tasked with the security and compliance of the applications and services that are delivered from these rapid development processes. This presentation will outline specific best practices to integrate security into DevOps, delivering DevSecOps, without breaking the collaborative nature of DevOps.
Is your organization in need of a Privileged Access Management (PAM) solution? If so, this session will serve as a good primer on the technology. Key issues covered include: Introduction to privileged access management, the PAM maturity model and an overview of PAM tools and when and how to use them.
Digital business initiatives require a new level of customer-centricity from IT operations, resulting in both new opportunities and new challenges. This session looks at key opportunities presented by AI, DevOps, and continued growing demand — and how they should shape your IT operations value proposition, culture and tooling strategies for a brighter future.
In this workshop, learn how to approach DevOps! We will explore seven steps to get started, critical success factors, pitfalls — but most importantly what your next action items are to move forward with a DevOps vision.
Digital business does not wait for ITSM to evolve by itself. I&O leaders and their teams must keep pace with the latest IT systems and intelligence to support new ecosystems and provide a compelling experience for their consumers. Gartner presents a strategic roadmap for ITSM.
This workshop is a practical session on how to start or assess an existing continuous improvement program (CIP) to ensure production of consistent results and achieving a sufficient return on investment. Participants will leave with a better understanding and reliable methods for ensuring their CIP is scalable, repeatable and customizable, meeting the needs of your organization.
The DevOps Scenario explores how DevOps is currently being practiced, the features of successful enterprises, and a view toward what successful enterprises will be doing in the future.
Infrastructure and operations leaders must realize that there is no single automation tool that is capable of automating all I&O scenarios. Successful automation deployments are focused on specific domains and use cases with well-defined processes. To be successful in the future I&O leaders must have a strategic and proactive automation strategy.
Hype about AI continues to grow as consumers become familiar with virtual assistants outside the office. I&O leaders are keen to exploit this to optimize the IT service desk, but neither the technology nor the workplace culture is ready to depend on virtual agents in 2018. When will this happen, and how should I&O leaders prepare now?
This session will give you IT monitoring insight to support your businesses' high-velocity future — what comes next?
How can traditional ITSM organisations deliver better business outcomes， especially in the world of agile where time to market， value and velocity are paramount?
This roundtable discussion explores best practices and lessons learned from enterprise (not vendor) attendees on how to successfully build a DevOps culture and navigate the inevitable hurdles that arise.
As IT infrastructure and application increases in complexity due to cloud, mobile and new architectures, incumbent ITOM provider offerings are being rendered ineffective. Even new and emerging providers, with their narrow focus, often find themselves at a disadvantage as they are not able to cover a broad and ever-changing IT environment. Understand what are the key trends in the vendor landscape, their capabilities and how you can optimize your IT monitoring strategy.
Knowing that development teams are turning to agile methodology is a key signal for automation adoption and process change in operations. This session will review the top three areas for consideration by I&O leaders.
Workload placement will become the key driver of digital infrastructure delivery. Nevertheless, I&O leaders often struggle to find which workloads are best suited for which location — be it public cloud, hosting, colocation, edge or on-premises. This session reviews the main strategies of successful I&O leaders that are focused on business value, rather than cloud adoption only, as a goal.
In this session, Magic Quadrant for IT Service Management Tools will be discussed at length.
DevOps provides many perspectives on how to deliver value faster. While many organizations have initial teams in place, they are struggling with how to scale their efforts. Google developed Site Reliability Engineering in order to scale their services and there are many proven practices that DevOps teams can leverage. This presentation will focus on our top five recommendations.
Today's network operations teams will require a significant skills shift to take advantage of advances in network automation and analytics and to meet the demands of digital business needs. I&O leaders must champion a paradigm shift to NetOps 2.0 to stay relevant.
Inaccurate data in CMDBs delays incident resolution and degrades change quality. I&O leaders must address data ownership, data model scope, systems of record and IT change management gaps to sustainably improve CMDB data quality.
As DevOps and Mode 2 practices expand in an organization, how must other departments, outside development and operations, also change their practices?
This session will explore the rise of Internet of Things (IoT) and the disruption it will cause for Infrastructure and Operations teams, as they must adapt their infrastructure, processes, skills and tooling.
I&O leaders today are working aggressively in two specific ways: Provisioning infrastructure for business unit stakeholders and ingesting AI techniques to improve I&O efficiencies. Across several hundreds of Gartner inquiries and engagements, Gartner has identified I&O best practices that characterize highly successful and productive AI I&O ecosystems.
Hear insights from Gartner's Emerging Technology Roadmap (ETR) benchmarks that represent the aggregated wisdom from 134 large companies regarding the adoption timeline, value, and risk of 101 emerging technologies.
This session covers Gartner's 2018 Hype Cycle for Infrastructure Strategies, where attendees will learn about key disruptive trends in the infrastructure space, including; edge computing, bimodal Mode 1/Mode 2 Multimode infrastructure, Internet of Things, software-defined anything, cloud- and container-based delivery, and virtualization.
In addition to vulnerabilities in the application, containers face security threats though code dependencies, container host platforms, orchestrators, network interfaces, and other vectors. In this Roundtable discussion for end-users, we'll discuss experiences and security best practices when deploying containers into production.
This session will cover the top trends that will impact infrastructure and operations teams in 2019. These include both technology and industry trends that will have both short- and long-term impacts on I&O teams and IT infrastructures.
This session will explore the rise of Internet of Things (IoT) and the disruption it will cause for infrastructure and operations teams, as they must adapt their infrastructure, processes, skills and tooling.
With intelligent infrastructure, software-defined, virtualization, hyperconvergence, edge computing and IoT initiatives are all pressures on IT Organizations and their budgets. Architecturally they all need planning and integrating with projects across the portfolio. This session looks at how I&O leaders should define the Internet of Edge infrastructure and operations as an extension to core IT. Allowing IT and the business to integrate better and extend onto new business models and modes of operation.
- How do you discover and define core IT and the Internet of Edge?
- How do you rationalize and reduce complexity while adding more complex IoE?
- How do you scale, consolidate and manage on-premises cloud and hosting of core IT and IoE?
The topic of containers and container management has witnessed immense interest in enterprise IT over the past 12 months. In this session, I&O leaders will learn about the potential impact containers will have on their IT environment, the evolving vendor ecosystem and how they need to rethink current infrastructure and operations approaches to be successful.
Artificial intelligence (AI), is a wide ranging term and recent developments have moved it into the mainstream and security software. However, without a background it’s difficult for customers to evaluate its use in products and what benefits it provides over more conventional technologies. This session shows security leaders how to evaluate claims and determine the concrete benefits of using applications of artificial intelligence.
Multifactor authentication (MFA) is now mainstream, and many organizations are looking for secure, user-friendly and easy-to-integrate implementation options. A new crop of cloud-based MFA services provides support for common authentication uses cases, both within the enterprise and in hybrid access scenarios. In this session we will discuss cloud-based MFA that can balance trust, user experience and cost.
Digital business will drive a convergence of physical and digital, changing the shape of infrastructure and creating new business moments. Immersive, IoT Technology and augmented reality will push real-time decision-making and intelligence closer to the people and things at the edge. Cloud computing changed infrastructure and operations — edge computing is the next wave of change.
Most infrastructure and operations operating models are optimized for technology projects, and few I&O leaders are prepared for delivering the adaptive, product-oriented business solutions critical to digital business platform success. Learn about the new I&O operating model and how to achieve better alignment with the business through improved organization design.
AIOps is a term that is getting a lot of attention, but what does this mean for network operations. This session will discuss how AIOps techniques and tools and being used for your network operator use cases.
IoT devices from vertical market lines of business and building automation have started to invade enterprise infrastructures. The I&O leaders must separate and monitor all IoT solutions from the rest of the network to avoid being hacked or causing havoc on the enterprise infrastructure. This presentation analyzes the issue and provides strategic options that enterprises can leverage to address the influx of IoT devices.
IT infrastructure and operations groups have traditionally organized around technology or functional silos. Learn how enterprises are organizing to successfully cope with the much more dynamic requirements inherent with digital business and support for DevOps.
As enterprises large and small adopt the stance of ContinousNext, the effects of perpetual renewal, swift delivery, and increasing interaction are relentless. Gain practical advice on how to navigate the I&O skills gap, to survive and thrive in a world of consistent, unending change.
Culture is the most frequently mentioned obstacle to change, and I&O leaders are experiencing this first hand. It is considered hard to understand and even harder to change, and therefore often overlooked. This session will help you understand what culture is, how to start effective conversations about your culture and how to move forward with influence.
Our research shows that diversity management and creating more inclusive teams is a proven strategy to improving employee engagement and productivity. This presentation will highlight case studies from Red Hat and PwC with practices to increase diversity in recruiting and foster more inclusive group norms in teams. This research will highlight quantitative analysis and best practices from hCEB TECH and HR Practices.
High-performing teams standout because they do and behave differently. Although building this kind of teams can often feel more like art than science, there are a set of practical steps that CIOs can use — how can I identify whether am I doing it right or not? Does pulling the best performers together guarantee a high-performing team? Is it necessarily a long and winding road, or are there catalysts to accelerate it?