Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2020 Tracks Overview

As IT Infrastructure and Operations increasingly changes; complexities and challenges also multiply. Automation, new cloud capabilities, DevOps, AI and IoT ⁠— all these press for expanded skills and talents in a hybrid IT world.

The full 2020 Agenda is now ready to view. However please scroll down to view track descriptions that explain what each track will cover.

Get the insights you need for the digital business of tomorrow. The conference has 5 tracks dedicated to your priorities. Please scroll down to view track descriptions that explain what each track will cover.

The traditional data center and its services have given way to a hybrid mix of on-premises, edge-based, colocated and cloud-based services. Modern IT infrastructure can, and will, be distributed to wherever it is needed to support specific workload types and, as cloud computing enters its second decade, enterprise IT has embraced the concept of multi-cloud as an accepted delivery model for enterprise applications. This track explores the methods and options available today for developing a successful hybrid cloud strategy, deploying workloads and creating an agile enterprise.

Session highlights:

  • 15 Infrastructure KPIs for Digital Business Transformation
  • Building an Enterprise Cloud Strategy
  • Cloud Cost Optimization Through Cost Management and Governance
  • Cloud Strategy Cookbook
  • How to Select the Right Cloud Management Tools
  • Reduce Cloud Spend and Risk by Identifying I&O's Role in Cloud Governance

Dramatically expanding digital business requirements continue to highlight the perennial problem within most I&O organizations - how to support ever-growing infrastructure and operations demands while still taking advantage of new trends and technologies that could significantly benefit IT and the business.  I&O leaders must be willing to embark on “creative destruction” — fundamentally rethinking the technology architecture, processes and people required for next-generation workloads, including IoT, Endpoint and Edge environments.  This track will enable you to evaluate the balance between ensuring operational stability and tapping into emerging trends, enabling you to rethink your approach for next-generation workloads.

Session highlights:

  • Artificial Intelligence: What Should I&O Leaders Expect and Do to Succeed
  • Best Practices for Operationalizing Artificial Intelligence
  • Creating an Endpoint Strategy for 2020 and Beyond
  • Emerging Technology Adoption Trends in 2020
  • The Impact of IoT on Infrastructure and Operations
  • Top Ten Trends Impacting Infrastructure and Operations

I&O leaders must redefine the mission of IT operations and their service delivery strategies to focus on delivering business outcomes. This change will not be easy, given existing pressures to move faster, while simultaneously running and maintaining the existing IT infrastructure. Automation of repetitive processes will be critical for IT's success. This track focuses on the processes, automation, technologies and human capabilities required to deliver the desired business outcomes when managing complex environments.

Session highlights for this track are:

  • IT Service Management in 2023
  • Mythbusters: AIOps and What It Really Means for IT Operations
  • Scaling Agile and DevOps for Digital Transformation
  • Start Building Your Automation Team Now!
  • Success With Automation Drives I&O Success
  • What Comes Next — IT Monitoring Insight to Support Your Business High-Velocity Future

Continuous modernization is required of servers, storage, networks, facilities, and applications. Meanwhile, new business strategies and the proliferation and analysis of data are putting new pressures on IT infrastructure. This track will focus on how to support traditional infrastructures as you acknowledge the need to simultaneously implement an agile approach.

Session highlights for this track are:

  • Building Cloud-Native Networks
  • Exploring the Edge: Twelve Frontiers of Edge Computing
  • Five-Year Storage Evolution: Transformational Technologies and Trends for Traditional and Emerging Workloads
  • The State of Container Technologies: 2019 through 2024
  • Top 10 Myths About Modern Infrastructure (and How to Dispel Them)
  • What’s New in Networking?

Enterprises are rapidly becoming digital businesses — connecting people, businesses and things to increase revenue, efficiency and time to market. However implementing new technologies, using existing approaches, in support of these initiatives will not be sufficient. Cultivating an IT culture that can adapt quickly to support the business and new technology trends is a critical requirement. This track helps I&O leaders understand how to optimize existing resources and drive cultural-change within teams while expanding and transforming I&O’s value proposition in the long term.

Session highlights for this track are:

  • Achieving an Optimal I&O Organization Structure for the Digital Age
  • Changing Roles for Operations in the Era of Cloud and DevOps
  • Evolving I&O Practices: Moving From Projects and Services to Products Using a Framework Methodology.
  • How to Scale DevOps Initiatives With Platform Teams
  • Scaling for Digital Success — Tackling the I&O Skills Gap
  • Top I&O Cost Optimization Ideas

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