I&O leadership at the Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2021

Disruption has happened — now infrastructure and operations (I&O) leaders must build an innovation platform, apply cost intelligence, lower technical debt, forward-fill skills and enable anywhere operations to be relevant in the post-COVID-19 world. Get the insight and advice you need to innovate and succeed at Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2021.

Explore I&O leadership through our research notes and articles while we build the agenda for Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2021.

From Technology-Centric to Customer-Centric Infrastructure Leadership

The infrastructure and operations function is evolving to become more customer-centric. In response, I&O leaders must allocate more time to customer-facing activities by leveraging this research to pivot operations to customer value creation and to rebalance their talent portfolios at scale.

Accelerate Digital Transformation by Hacking Your I&O Culture

Transform I&O culture to be more agile, innovative and customer-centric by leveraging culture hacks.

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Infrastructure and Operations Leaders Primer for 2021

I&O leaders need to drive change, not just absorb change. Bold actions are needed to redefine I&O’s value proposition to one of innovation by building platforms, applying cost intelligence, lowering technical debt, and forward-filling skills necessary for infrastructure-led innovation opportunities.

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I&O leadership is covered in depth at this year’s conference. Seats are filling fast.

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