Operations

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Operations at Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2022

Hybrid workload operations, centralized core systems and cloud management require new approaches to meet the needs of the anywhere business.

Explore how operations teams maintain, administer and support centralized and distributed cloud operations practices and technologies.

Technology Trends in Service 2021: Operations and IT Infrastructure

This research illustrates deployment and value trends for operations and IT infrastructure technologies that customer service and support leaders should use to help inform investment decisions. These technologies are rated as some of the most valuable, although they are relatively uncommon.

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