Monday, 07 December, 2020 / 03:15 PM - 05:00 PM GMT
(10:15 AM - 12:00 PM EST)
Senior Leadership Circle: Research Discussion for Heads of Infrastructure: From Technology-Centric to Customer-Centric Infrastructure Leadership
While Heads of I&O are widely respected for their management of enterprise capital, our global benchmarking indicates that they struggle to optimize their scarcest executive resource — their time. Global heads of I&O tell us they spend far too much time in oversight of projects and operations, and far too little time in customer-facing activities. In this Research Discussion exclusively for Heads of I&O, we will use in-depth case studies from Progressive Insurance, Adobe and JLL, along with a powerful series of workshops, to pivot from technology-centric to a customer-centric I&O function.