Duncan Prosser

Duncan Prosser

Sr Director Analyst
Duncan Prosser is a Research Director in Gartner's Infrastructure and Operations (I&O) Leadership group providing broad coverage of the IT I&O role with a focus on strategy-related issues including maturity (including IT Score), operating model and organization design, skills and staffing, cost optimisation and culture.
Read More Read Less
Monday, 22 November, 2021 / 12:00 PM - 12:45 PM GMT
(07:00 AM - 07:45 AM EST)
Senior Leadership Circle: Roundtable: Hacking Your Way to Culture Change in I&O

Sometimes, small yet impactful changes to processes and workflows can quickly reshape employee perceptions and behaviors. Join this roundtable to meet with your peers to discuss such culture hacks in Infrastructure and Operations. Share your experiences with peers, and hear their thoughts too in this session facilitated by a Gartner analyst.

Monday, 22 November, 2021 / 03:45 PM - 04:15 PM GMT
(10:45 AM - 11:15 AM EST)
Reach Your Potential by Leveraging Essentialism

I&O leaders are getting busier and often must divide their time between numerous, diverse customer demands. This diffusion of effort makes it difficult to reach their full potential and achieve their career goals. In this session learn how to focus on essential objectives, prevent distractions and apply a systematic "no" approach to reduce low-value requests and allow you to be more productive.

Tuesday, 23 November, 2021 / 12:00 PM - 12:45 PM GMT
(07:00 AM - 07:45 AM EST)
Senior Leadership Circle: Ask The Expert: Essentialism

How do I get started with essentialism? How do I apply the tenets to an I&O scenario?

Tuesday, 23 November, 2021 / 03:00 PM - 03:30 PM GMT
(10:00 AM - 10:30 AM EST)
How to Create an I&O Strategy for Digital Business

A top fitness attribute for leading enterprises is having an aligned strategy, yet I&O frequently lags behind. Learn the essential elements of an agile, resilient, and efficient I&O strategy to support digitization.

Join us to hear from Gartner experts and thought leaders.