Katherine Lord is a Research Vice President providing broad coverage for the IT infrastructure and operations (I&O) role with a focus on cost optimization, Business Value, organization, culture and other strategy-related issues.

During her tenure at Gartner, Ms. Lord also served a Managing Vice President within TSP leading a global team of analysts covering DC technologies and providers, as an agenda manager for IT operations and a research director covering DevOps people and process, and ITSM.