Speaker bio

Katherine Lord is a VP Analyst providing broad coverage for the IT infrastructure and operations (I&O) role with a focus on organization, staffing, culture and other people, process and strategy-related issues involved in enhancing I&O maturity. During her tenure at Gartner, Ms. Lord also served as Managing Vice President within TSP leading a global team of experts covering DC technologies and providers, as an Agenda Manager for IT operations, and a Research Director covering DevOps people and process, and ITSM.