Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2018 26 - 27 November / London, UK

I&O leaders must evolve strategies to provide an agile infrastructure for the business to enable global reach, solve business issues like latency, customer experience, and compliance, while providing the flexibility to enter new markets quickly, anywhere, anytime. This must embrace traditional compute, emerging trends in edge computing, IoT, AI/ML and the ever-changing cloud marketplace. I&O leaders itself must also evolve the skills, process and roles to support this brave new world.

This session will provide the audience an opportunity to ask questions to a panel of the Gartner analysts who took part in the opening keynote. This town hall will cover the ideas posed by the keynote: Always on, always available, everywhere. Attendees can ask a panel of analysts direct questions, or learn from questions posed by peers.

IT infrastructure and operations leaders face the dual challenge of supporting existing environments while enabling new requirements, such as bimodal, digital business and platform initiatives. Learn how I&O skills gap analysis identifies the skills that are increasing and decreasing in demand and how to use the results to target talent acquisition, development and retention programs.

Culture is the most frequently mentioned obstacle to change, and I&O leaders are experiencing this first hand. It is considered hard to understand and even harder to change, and therefore often overlooked. This session will help you understand what culture is, how to start effective conversations about your culture and how to move forward with influence.

Most infrastructure and operations operating models are optimized for technology projects, and few I&O leaders are prepared for delivering the adaptive, product-oriented business solutions critical to digital business platform success. Learn about the new I&O operating model and how to achieve better alignment with the business through improved organization design.