Enabling the Digital Future: Speed, Agility & Resilience


The ground is shifting for IT Infrastructure & Operations. The adoption of fast-moving technologies and methodologies – from Cloud, Edge Computing and IoT to DevOps and AIOps - are cutting across the functional roles of typical infrastructure & operations teams, challenging their skills and demanding a new kind of dexterity. The day of the traditional data center may be waning, but IT infrastructure and operations aren’t going away. Are you and your team moving fast enough?


Guided by the latest impartial Gartner research and input from infrastructure & operations leaders and your peers from around the world, this singular event explores what makes a successful strategy. See how to accelerate innovation and agility in a hybrid world and enable your organization’s digital future.


Our 5 track agenda provides guidance on how to:


  • Expand your knowledge of all things cloud: from migration tactics, vendor selection and cost optimization to IaaS, PaaS and SaaS.
  • Invest in the skills and technologies needed to deliver and manage cloud and “non-cloud” services in a hybrid world.
  • Redefine the role and relevance of IT Operations in a dynamic digital environment
  • Expand the boundaries of I&O security – from DevSecOps and cloud security to cybersecurity, disaster recovery and data privacy
  • Identify the new roles, skills, tools and processes needed for a hybrid IT model
  • Exploit emerging trends: Artificial Intelligence, Internet of Things, Machine Learning and Edge Computing
  • Orchestrate and automate business services delivered using internal and third-party providers
  • Develop staff versatility to succeed in a hybrid infrastructure world
  • Create cultural change with new I&O leadership practices for the digital age

Meaningful networking

Interact with more than 850 of your peers to gain firsthand insight from those facing challenges similar to yours.

How-to guidance

Pose tough questions and hear the latest research and recommendations from 30+ Gartner analysts, guest experts and peers.

Real-world solutions

Explore the latest technologies changing the infrastructure, operations and cloud landscape. Meet face-to-face with knowledgeable representatives.

Get the latest information. 

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View the 2018 Agenda

The 2019 full agenda is currently being crafted to meet the mission-critical priorities that keep you up at night. In the meantime, see what we covered in 2018 of 5 topic based tracks.




Cloud Strategies and Futures
As cloud computing enters its second decade, it is becoming a vehicle for much of what is described as the future of IT. However cloud computing forces deeper organisational change beyond IT, bringing agility across the business. This track explores how to develop a successful cloud stratagem and strike the right balance between value and risk – both real and imagined.
Migrating and Delivering Cloud, Digital and Hybrid Infrastructures
IT Infrastructures are evolving and changing, digital business and the rise of edge computing will dramatically impact I&O, demanding that organizations rethink their IT service delivery strategies. This track focuses on the options for these evolving infrastructures and the planning, sourcing, migration and delivery of solutions and services.
Evolving IT Operations and DevOps
This track focuses on the infrastructure and operational processes and technologies enabling business outcomes and how IT operations leaders and their teams must simultaneously deliver reliable existing systems while navigating the changes needed to support new digital workloads.
Innovation and Emerging Trends in Digital Infrastructures
This track will focus on the exploratory and potentially transformative decisions I&O leaders will take and how best to find the balance between ensuring operational stability and tapping into emerging trends.
Leadership, Cultural and Organizational Transformation
This track will explain why cultural-change leadership matters now more than ever — exploring the drivers of culture, how it influences goals and objectives, and how workplace factors affect it.

Don’t miss these hot topics!

AIOps and Machine Learning


Cloud Management and Security

Data Center (on-premises versus off-premises, co-location, cloud)

Digital Infrastructure futures

Hyperconverged Infrastructures

ITSM Service Portfolios and Catalogs

DevOps and DevSecOps

Leadership & Talent Development

Public Cloud Security

Software Defined Infrastructure

The future of IT Operations

Find solutions for your most pressing technology needs.

Join us in London!



InterContinental – O2 London

Getting Here


Connected to the O2 entertainment venue, this upscale hotel on the banks of the River Thames offers spectacular views of London