Joanne Spencer

Joanne Spencer

Sr Director Analyst
Joanne Spencer is a Senior Director, Analyst in IT Vendor Management, helping clients develop and mature their vendor management discipline and organizations. Ms. Spencer specializes in vendor performance, vendor risk and relationship management, taking organizations through the creation of a vendor management framework to get the most out of their vendors.
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Wednesday, 10 June, 2020 / 02:15 PM - 03:00 PM BST
How to Manage Vendor Performance and Risk in Your Critical Programs and Projects

Vendors are an increasingly import source of resources and innovation, required to enable successful program outcomes. Having a consistent and standard driven model for performance metrics, performance monitoring, and ultimately remediating program and project risks, is a must. What KPIs actually work when managing vendors? What does a good vendor scorecard look like? How do we ensure project success?

Thursday, 11 June, 2020 / 08:30 AM - 09:15 AM BST
Collaborating With the VMO to Drive Better Project Outcomes

IT vendor management organizations have an objective to gain control over vendors, optimize spend, and manage risks and performance. Success in the future requires an approach focused on driving greater value, collaborating with PPM and exploiting opportunities from an every changing ecosystem of supply. This session will help PPM leaders collaborate with their colleagues in VMO to take on emerging and evolving challenges, and drive better project outcomes.

Meet the experts face to face.