Erwan Saout is the Global Director, Omnichannel Customer Supply Chain, at L’Oréal. He is responsible for the design and deployment of the Group’s omnichannel strategy worldwide for both direct and indirect channels. He oversees the building of L’Oréal’s ecommerce and retail supply chain capabilities, as well as key aspects of the go-to-market strategy.

Erwan joined L’Oréal in 2019, first holding roles across the customer supply chain. He has experience working across Operations in manufacturing, procurement, and supply chain for Crown Packaging and for Heineken. An expert at scaling omnichannel strategies, Erwan also has strong experience in the deployment of key infrastructure, including order management systems or stock deployment solutions.

A seasoned global leader, Erwan has worked in 6 different countries over an 18-year period. He values openness, diversity of opinions and of backgrounds among his teams, and he is committed to creating an inclusive environment for people to grow and develop.

Erwan holds a Masters in Engineering from the Ecole Centrale de Lyon (France), as well as a Master of Science in Environmental Studies from the University of Southampton (United Kingdom). He currently lives in Paris with his wife and two young sons.