Speaker Bio

Margaret Heffernan
Guest keynote

Margaret Heffernan

CEO, Entrepreneur, Author and Columnist, Financial Times
Dr. Margaret Heffernan produced programmes for the BBC for 13 years. She then moved to the US where she spearheaded multimedia productions for Intuit, The Learning Company and Standard&Poors. She was Chief Executive of InfoMation Corporation, ZineZone Corporation and then iCast Corporation, was named one of the "Top 25" by Streaming Media magazine and one of the "Top 100 Media Executives" by The Hollywood Reporter.

The author of six books, Margaret’s third book, Willful Blindness: Why We Ignore the Obvious at our Peril was named one of the most important business books of the decade by the Financial Times. In 2015, she was awarded the Transmission Prize for A Bigger Prize: Why Competition isn’t Everything and How We Do Better, described as "meticulously researched... engagingly written... universally relevant and hard to fault." Her TED talks have been seen by over twelve million people and in 2015 TED published Beyond Measure: The Big Impact of Small Changes. Her most recent book, Uncharted: How to map the future was published in 2020.

She is a Professor of Practice at the University of Bath, Lead Faculty for the Forward Institute’s Responsible Leadership Programme and, through Merryck & Co., mentors CEOs and senior executives of major global organizations. She holds an honorary doctorate from the University of Bath and continues to write for the Financial Times and the Huffington Post.
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Wednesday, 28 September, 2022 / 04:30 PM - 05:15 PM BST
Guest Keynote: UNCHARTED: How to Navigate the Future

The time horizon for accurate prediction is now 150 – 400 days out. Which means that the 3-legged tool of management (forecast-pal-execute) is broken. But that need not leave us helpless. Individuals and organizations can find in uncertainty the creativity, ambition and robustness they need to stay meaningful and important in the world—but only if they’re prepared to rethink core concepts like efficiency, planning and strategy. Ineradicable uncertainty may be the defining characteristic of our age and it requires a new kind of leadership, from everyone.

In this presentation, you will learn:
• What makes forecasts reliable—and unreliable
• The value of experimentation
• Holding the tension between responsiveness and long-term thinking
• How preparedness beats planning

Wednesday, 28 September, 2022 / 05:15 PM - 05:45 PM BST
Gartner for Global Chief Supply Chain Officers and Chief Supply Chain Officers Exclusive Book Signing

Join keynote speaker Margaret Heffernan, for an exclusive meet and greet session. Margaret will be signing copies of her book Uncharted: How to Navigate the Future. Please note that books will be available on a first come first served basis.

Join us to hear from Gartner experts and thought leaders.