Join Gartner analysts for a deep dive on industry-specific challenges

Taking place on Monday 17th June at 9:45 a.m., the Industry Day provides attendees with insights into how their peers, partners and competitors are preparing for what’s happening right now in their industry.

Industry Day Tracks:


Business models are converging across the retail and consumer products landscape as the power of consumers grow, online sales increase and disruptive digital supply chain capabilities emerge.

The track has been developed for supply chain leaders in the retail and consumer products industries looking to respond to this rapidly changing environment through the development of more agile, real-time and consumer centric supply chains.



Learn how to:

  • Identify and mastering the supply chain skills necessary to compete with disruptors such as Amazon that are changing the game within consumer industries.
  • Accelerate change within your consumer focused supply chain through focus on high priority business problems such as digital strategy prioritization, foundations of unified commerce excellence and alignment of planning with execution.
  • Scale digital capabilities and capture market opportunities.
Recommended sessions

Beth Coppinger, Sr Director Analyst, Gartner

The customer experience revolution is happening all around us. Customer Satisfaction is the new measure of product performance . As a supply chain leader, how aware are you about what your customers want and need? Learn how L’Oreal is driving increased customer intimacy and creating personalized solutions that improve the customer experience.

Thomas O'Connor, Sr Director Analyst, Gartner

Supply chain leaders in retail face an era of unpredictable and highly challenging operating conditions. Come explore future scenarios enabled by emerging technologies, alternative and adaptive business models and very curious partnerships as you look towards what your business may look like in 2025 and beyond.

Steven Steutermann, Managing Vice President, Gartner

In 2029, the circular economy is the mainstream economy, in fact it’s the only economy. There will be growing demand to buy waste-free products. In the future it’s no longer a linear supply chain, but a circular supply chain that recycles, renews and produces no waste. This presentation will review what to consider and what to prepare for to meet the circular reality of tomorrow.

Life Sciences

Healthcare Supply Chain is being disrupted.  Gartner’s Healthcare Industry Day provides attendees insight into how their peers, partners and competitors are transforming their supply chain capabilities.   Learn how leaders are winning today by leveraging emerging digital capabilities and new business platforms to improve patient outcomes, enhance end-user service and lower costs for their organizations. 


Learn how to:

  • Develop a patient-centric focus into your supply chain strategy.
  • Build an E2E supply chain through improved supply chain planning.
  • Deal with disruption in the healthcare supply chain. 
Recommended sessions

Paul Lord, Sr Director Analyst, Gartner

Product and network complexity makes the transformation of life science supply chains extremely challenging. Hear from one global supply chain leader’s experiences during successful transformation. Methodologies and lessons will be shared in the areas of people, process, technology and data models to develop planning capabilities that align with business strategies and market needs.

Stephen Meyer, Sr Director Analyst, Gartner

A review of the latest external trends in healthcare that require a supply chain response by life science companies. Learn how the industry is being changed by technology advancements, mergers and acquisitions, and other disruptive factors, along with the supply chain capabilities required to survive and thrive.

Miguel Cossio, Sr Principal Analyst, Gartner

As more companies pursue an “asset-lite” strategy, the importance of strong physical and digital relationships with contract manufacturers is essential. Brand owners in life sciences' companies should seek progress toward becoming a customer of choice for their CMOs. This session will provide the CMO's perspective on the characteristics, values, and behaviors that their customers of choice embody.

Industrial Manufacturing  

Industrial manufacturers face pressure to operationalize digital manufacturing capabilities as they deal with the impact of changing global trends in customer expectations or trade policies on supply chain cost structures. This industry track offers guidance for industrial manufacturers who are ready to respond to these challenges, scaling innovative manufacturing capabilities with an ecosystem of partners to drive successful and sustainable transformation.


Learn how to:

  • Analyze critical capabilities for profitable growth in manufacturing industries 
  • Understanding how to deliver differentiated service levels in digital business
  • Learning from leaders in industrial manufacturing
Recommended sessions

Pierfrancesco Manenti, VP Analyst, Gartner

For every factory that becomes smarter, existing factory floor workers are unsure of their future. Will they be made irrelevant, or can they be reskilled to work with the technology being introduced into their worlds? Learn ways in which digital factories of tomorrow can exist in harmony with the workforce of today.

Michael Burkett, Distinguished VP Analyst, Gartner

Manufacturing executives are fighting for growth and supply chain teams are assessing how their firms compete. For some, it’s cost leadership and for others it’s customer service differentiation? In this session we evaluate the requirement for both. We’ll identify the critical capabilities that will allow the supply chain to impact all financial levers and support profitable growth.

Pam Fitzpatrick, Sr Director Analyst, Gartner

The circular economy will drive many industrial manufacturing firms to adapt operations for maximum resource efficiency and transition more products to "as-a-service" offerings. Framed with insights from Gartner's new circular economy research, our speaker will share insights on how HP Inc. is transforming products and supply chains to a more efficient, circular and low carbon economy.

View the full agenda.