Lusi Zheng is a Director with Gartner. She advises quality leaders and supply chain planning leaders at the world's largest companies across multiple industries, specifically in North America and Europe. Her core areas of focus include culture of quality, quality strategy development, cost of quality, demand planning, forecasting, and immersive experience uses (VR, AR) in supply chain.
Ms. Zheng joined Gartner following the company's acquisition of CEB in 2017. She had joined CEB in July 2013. In addition to supporting quality leaders and supply chain technology leaders, she has also worked extensively with procurement executives to develop supplier segmentation strategies, accelerate procurement transformations, create supplier performance scorecards, and build category management strategies.