Lusi Zheng

Lusi Zheng

Sr Director, Advisory
Lusi Zheng is a Senior Director Advisor in the PPR & Quality
Advisory team. Lusi advises quality leaders and supply chain planning leaders at the world's largest companies across multiple industries. Her core areas of focus include culture of quality, quality strategy development, cost of quality, demand planning, forecasting, S&OP and S&OE.
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Tuesday, 27 September, 2022 / 05:00 PM - 05:30 PM BST
How to Get Leaders to Buy-In to Your Cost of Quality Program

The effective cost of quality programs reduces costs and improve margins. Yet fewer than 20 percent of business leaders say they do anything with the data when they receive it. This session will demonstrate why business leaders are the key to a successful cost-of-quality program and the three actions you can take to secure leadership buy-in.

Thursday, 29 September, 2022 / 03:30 PM - 04:00 PM BST
Under Control: Redesigning Quality Risk Controls for ​a Changed Environment

Leaders are dramatically increasing the effort they allocate to building embedded controls after unprecedented shifts in employees’ operating environments. Quality and supply chain leaders can attend this session to identify where and how to embed controls that improve quality outcomes.

Join us to hear from Gartner experts and thought leaders.