Deb Curtis is a Vice President Analyst in the CIO Research Group team that focuses on Strategy & Execution. Delivering both strategic vision and practical execution advice, she focuses on I&T operating Models, IT service leadership best practices, IT shared services, bimodal IT, and maturity management and assessments.

She writes research and advises clients on defining business-focused IT services and business value statements in an IT service portfolio. She also focuses on transforming I&T operating models to get more business value out of information & technology.

Previously, Ms. Curtis was a Research Vice President in Gartner's IT operations management group, responsible for the research topics of network management, event management, business service management and IT service catalogs.