Heather McGowan

Heather McGowan

Future-of-work strategist
Recognized as the 2017 #1 global voice for Education on LinkedIn media network, Heather McGowan is an internationally known speaker, writer, and advisor. McGowan prepares leaders to most-effectively react to rapid and disruptive changes in education, work, and society. As a Future of Work Strategist, Heather has worked with diverse teams to address these challenges. Recognizing that business innovation begins with education, specifically learning faster than your competition, she has worked with university presidents and C-Suite executives including corporate human resources managers to prepare both graduates and workers for jobs that do not yet exist. She was the strategic architect of the Kanbar College of Design, Engineering, and Commerce at Philadelphia University (now Jefferson), the first undergraduate college explicitly focused on innovation. At Becker College, she crafted the Agile Mindset learning framework used to prepare students to work in an uncertain future. She assists corporate executives in rethinking their business models, teams, and organizational structures to become resilient in changing markets while helping academic, nonprofit, and foundation leadership rethink education and philanthropy. Her clients range from start-ups to publicly traded, Fortune 500 companies, including Autodesk, Citi, AARP, The World Bank, and BD Medical. Often quoted in the media, notably by NYT columnist Thomas L Friedman for her insights into the Future of Work, McGowan also serves on the advisory board for Sparks & Honey, a New York-based culture-focused agency focused on the future for brands. Heather provides keynotes for organizations all over the world and engages in advisory and, with her colleagues provides bespoke consulting to help organizations adapt to the 4th industrial revolution. Her think tank is called Work to Learn because McGowan believes that in the 3rd industrial revolution we learned in order to work and now, in the fourth industrial revolution, we will work in order to learn (continuously). The Future of Work is Learning.
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Monday, 16 September, 2019 01:00 PM|Monday, 16 September, 2019 02:15 PM
Exclusive CIO Lunch: The Future Company — Culture and Capacity

The organization of work and focused goals have long been measured by the outputs—i.e. brands, products, services, and business models. These units of value created became our very own North Star. Accelerated change driven by exponential growth in technology as well as a hyper connected and interdependent global economy has dramatically reduced the lifespan of a product, service, or business model. In this reality, we can no longer focus on the outputs, or the exhaust, and but should instead focus on the inputs: culture and capacity. Culture is the external expression of the brand and the internal operating systems of how the organization creates value. Capacity is the organization’s ability to respond to challenges. Waves of digital transformation and exponentially growing technological capability will demand continuous expansion of capacity. The companies that endure and thrive will be those that can clearly articulate and nurture their culture while continuously expanding their capacity.

Hear it first at Symposium/ITxpo