Stewart Buchanan

Stewart Buchanan

VP Analyst
Stewart Buchanan is a Research VP in Gartner's CIO team, focusing on the economics of digital technologies in the enterprise. Mr. Buchanan has expertise in both supply and demand management through specializations that include IT asset management and gathering data to support the life cycle chargeback of digital technology costs.
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Monday, 16 September, 2019 11:30 AM|Monday, 16 September, 2019 12:15 PM
Using Cost Optimization to Fund Innovation and Growth

In this session we will describe how to move beyond cost reduction to looking at optimizing the organization’s IT spend in order to enable investment in digital business innovation and growth areas.

Monday, 16 September, 2019 04:45 PM|Monday, 16 September, 2019 05:30 PM
Measuring and Reporting Digital Business Performance

In this session, we will learn how to make effective metrics, KPIs and dashboards that work for measuring and reporting digital business performance.

Tuesday, 17 September, 2019 12:15 PM|Tuesday, 17 September, 2019 01:00 PM
Improve Cybersecurity Through Better Customer Experience

Cybersecurity should not damage customer experience, but it frequently does. If we turn the lessons of improved customer experience inward there are several opportunities for CIOs to deliver a better, more appropriate level of protection, with better executive engagement. From addressing effort/value mismatch to balancing innovation with risk taking, this session will help you look at security more effectively through a new lens.

Hear it first at Symposium/ITxpo