The World’s Most
Important Gathering of
CIOs and IT Executives™

16 – 18 September 2019 | Cape Town, South Africa

Explore the technology, insights and trends shaping the future of IT and business

At Gartner IT Symposium/Xpo™ 2019, discover a refreshing and imaginative approach that will change the way innovative CIOs and IT executives think about digital leadership, business strategy, information and technology. 

If your key initiatives include transforming organizational culture, improving productivity and efficiency, enhancing customer experience, growing revenue or powering digital transformation, Gartner IT Symposium/Xpo will arm you with the data-driven insights, tools and practical advice needed to deliver a winning strategy.

Technology & Information

Examine the opportunities and risks in adopting emerging technologies like artificial intelligence, the Internet of Things, blockchain and digital twins to help shape and accelerate your digital transformation journey.

Leadership

Challenge how you think about leadership in a digital society and discover new approaches for each level of leadership and the enterprise culture as a whole.

Business Strategy

Enterprise business model success requires strategies and tactics to make complex business challenges simpler. Discover business strategy tools and techniques to turn complexity and chaos into real strategy execution initiatives.

The Gartner difference

Gartner is the world’s leading research and advisory company. We equip leaders and their teams in every major business function with the indispensable insights, advice and tools to achieve their mission-critical priorities today and build the successful organizations of tomorrow. Across every industry and enterprise size, Gartner provides the expertise needed to tackle your key initiatives, stay ahead of competition and grow your organization’s value.

Gartner IT Symposium/Xpo™ 2019 at a Glance

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Engage with

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Gartner experts

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research-driven sessions

For the real IT players

If you’re a thinker, planner, collaborator and innovator — a change maker who always delivers — then Gartner IT Symposium/Xpo™ 2019 is the conference for you. It’s the world’s most important gathering of:

  • CIOs who are or want to become progressive thinkers or creative disruptors — who want to lead with confidence and inspire their teams and business stakeholders through transformative business models, new practices and cultures
  • IT executives who are ambitious and outward-looking — who want to be agile and experimental, and are focused on executing on their mission-critical priorities with early technology adoption from the latest industry-specific insights

Topics at a Glance

Our topic-focused agenda covers challenges most critical to CIOs and their leadership teams. Preview some of the featured topics that will be covered at Gartner IT Symposium/Xpo 2019.

Artificial Intelligence and Machine Learning

AI — along with other elements of data and analytics — is creating a new form of work: the augmented skill set. Explore how people-based intelligence is being enhanced and extended with new automation skills to save time and money, and innovating capabilities to drive solutions to current and new challenges.

Business Intelligence and Advanced Analytics

Success in the digital age depends on your ability to use data. Explore the new strategies, skills, roles and methods to manage, analyze and use data as a tool to make more confident decisions.

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Cloud and Infrastructure Strategy

The cloud has evolved from a technical transformation tool to a business transformation tool that provides an agile and scalable platform for innovation. However, the complexity of this environment has increased progressively. Discover how to build competitive advantage by constantly adapting your strategies to leverage cloud capabilities.

Cost Optimization and Investment Strategies for Growth

Examine how organizations, particularly those being disrupted by digital business or under severe economic pressure, can look at cost optimization more holistically and step away from using IT cost cutting as a business growth strategy.

Customer and User Experience

Customers are more empowered than ever, so for most CEOs, customer experience (CX) management is a top priority. Because competitive differentiation has diminished in most markets, it’s important to discover how to use superior CX as a sustainable differentiator.

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Digital Business Transformation

Technology and intelligence will be embedded in every aspect of digital business of the future. Discover the steps to achieve digital transformation for your organization, and how to align the physical and digital worlds for employees, partners and customers.

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Emerging and Disruptive Technologies

Technology is changing everything, and the rate of change will never be this slow again. Explore how to identify and capitalize on the trends that are reshaping every industry and market, including artificial intelligence, blockchain and the Internet of Things.

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Future of Work

A variety of influences are converging to dramatically change the nature of work in the next decade. Explore how AI and machine learning, nonstop data delivery and “work from anywhere” model are intersecting with changing workforce models, putting a premium on employee agility and digital dexterity.

Innovation Management

True innovators don’t just innovate. They fundamentally shift the dynamics of their environments. Learn how to engage with disruption to shape organizational dynamics, strategic planning, investment priorities and technologies, and drive the future of business.

Leadership, People and Culture

CIOs can help business leaders understand the role information and technology should play in strategic planning. Learn how to position IT opportunities and threats not as an afterthought but at the heart of your organization’s core leadership strategy.

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Security, Risk and Compliance

The dominant responsibility of security organizations is information-centric security, but this focus fails to account for the technology used by other areas of the business. Explore how to expand IT security to encompass all cyberphysical needs across your organization.

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Strategic Planning and Execution

Digital business demands new strategic planning approaches that fuse business and IT strategies and encompass all technology across the enterprise. Successful execution requires communication, alignment and the right success metrics. Learn how to create and execute adaptive strategies that position your organization to thrive in uncertain times.

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