Leverage industry insights

Industry Sunday provides an exceptional platform for CIOs and IT executives to gain multifaceted insight into the opportunities and challenges of powering digital transformation in key verticals, as well as to exchange ideas and experiences with others from similar organizations. 

Industry Sunday sessions begin on Sunday, November 3. 

To get more insights into what to expect in 2019, listen to the latest podcast from Juergen Weiss, Practice Vice President in Gartner CIO Research and Conference Industry Day track manager at Gartner IT Symposium/Xpo in Barcelona, Spain.

Industry Day attendees will be exposed to the very latest thinking and the very best of our research when it comes to business model innovation... strategies, and how to successfully implement or adopt new critical emerging technologies.

Juergen Weiss

Questions answered in podcast:

  • What industries are you focusing on in 2019?
  • Which industries are the biggest movers since 2018?
  • Why is there an Industry Day at Gartner IT Symposium/Xpo?
  • Which industries are the hardest to disrupt?
  • What value will CIOs take away from Industry Day at Gartner IT Symposium/Xpo?

The pace of digitalization in oil and gas is accelerating. Extreme optimization is the new normal and disruptive business strategies are becoming more common. 2019 will see a few firms pull ahead of the pack. And business leaders expect their CIOs to modernize IT capabilities and to embrace change leadership to facilitate breakout performance. This program provides fact-based insight, actionable recommendations and peer-to-peer interactions enabling CIOs to lead successful enterprise change and renovate IT to accelerate transformation.

Sessions include:

  • The Future of Energy Disrupts Everything - Zarko Sumic and Simon Cushing
  • How Oil & Gas CIOs Can Lead Enterprise Change - Simon Cushing
  • How Oil & Gas CIOs Can Transition to Disruptive Strategies - Simon Cushing

Technology innovation at the grid edge continues to disrupt legacy utility business, forcing stakeholders to explore a new digitally enabled business and operating models for a more sustainable energy future. While the utility business, particularly in energy, is experiencing significant pressure, the most-digital activity is focused on optimizing existing processes. Scaling digital transformation by adopting platform business and ecosystems to co-create value still needs to gain hold in the sector. This program provides fact-based insight and actionable recommendations that will enable CIOs and their organizations to scale digital transformation while ensuring safe provisioning of utility services in the face of many uncertainties.

Sessions include:

  • Do you Need a Digital Technology Platform Architecture in Utilities? - Zarko Sumic
  • From Tesla to Tesla the Question Remains: Do we need a Grid? - Zarko Sumic
  • Sustaining The Future of Water - Lloyd Jones

Digitalization, profitable growth and operational excellence are the top 3 priorities for banking CIOs in 2019. Banking and investment services (BIS) institutions are convinced about why they need to change — now they need guidance on how to lead that change. This leadership is as much about culture and talent as it is about technology. This program highlights topics spanning business and IT transformation, such as digital economics, innovation patterns, business ecosystems, disruptive technologies and customer experience insights. A must-attend session for all BIS Program attendees is our Eye on Innovation Awards where you can learn directly about competing innovation initiatives from your industry peers and select the award winners.

Sessions include:

  • Pause for Thought: Reimagining the Digital Economics of Banking - Alistair Newton
  • Innovation Patterns in FSI - Vittorio d’Orazio
  • Disruptive Technologies & Trends in Financial Services - Peter Redshaw
  • Banking on Digital Business Ecosystems: Reinventing Business and Operating Models - Alistair Newton
  • Making Automation Work for Your Financial Services Firm - Vittorio d’Orazio

Insurers face intense challenges in maintaining relevance in a rapidly changing market. Success requires them to reimagine the future of this industry and identify the appropriate business models and technologies for their organizations. Whatever stage they have reached in their digital journeys, insurance leaders have no choice but to accelerate the pace of change to avoid being disintermediated. A must-attend session for all Insurance Program attendees is our Eye on Innovation Awards where you can learn directly about competing innovation initiatives from your industry peers and select the award winners.

Sessions include:

  • Building the Data-Driven Insurance Organization: Leveraging Data and Analytics for Optimal Value - Kimberly Harris-Ferrante
  • Digital Transformation in Insurance: What Laggards can Learn from Leaders - Juergen Weiss
  • Ordinary Budget Cutting Doesn’t Pay Off: Why Insurance CIOs Need to Balance Value and Costs - Laurie Shotton
  • Using AI to Transform and Supercharge the Insurance Enterprise - Kimberly Harris-Ferrante
  • 2019 Financial Services Eye on Innovation Awards — Learn from Industry Peers and Pick the Winners - Juergen Weiss and Peter Redshaw

As the digitalization of society progresses, and augmented ecosystems merge, national, regional and local government CIOs must ensure that their digital innovation keeps pace with the private sector. The challenge is in starting and accelerating digital transformation, to scaling and making it sustainable. At the same time, the preponderance of legacy technology poses growing costs and risks, slowing the pace of innovation. This program looks at examples and critical success factors for digital transformation and highlights possible blind spots that CIOs must address to fuel and sustain transformation; it also looks at how to accelerate the evolution and reduce the cost of legacy environments.

Sessions include:

  • Digital Government Beyond 2020 — What CIOs are Not Doing That They Should - Andrea di Maio
  • Digital Government in Action — What’s Working and Who is Doing it Well - Arthur Mickoleit
  • Government Cloud 2025: Optimizing, Implementing or Fighting? - Neville Cannon
  • Optimize Data Management Capabilities to Transform Government Services and Outcomes - Arthur Mickoleit
  • Reinventing Government Shared Services in a Digital World - Neville Cannon

Education institutions recognize that the transformational power of digital is forcing them to change their business model in response to consumer demands and competitive pressure. This program explores alternative future scenarios for higher education to help CIOs identify skills and technologies that they need to focus on to set their institution on a sustainable transformation path. We examine the importance of making institutions more easily adaptable to change and what this entails from both a learning environment and an administration system perspective.

Sessions include:

  • Higher Education Scenarios 2030: What the Future Means for you Today - Jan-Martin Lowendahl
  • The New Face of Learning — Online, Outsourced and On-Demand - Glenda Morgan
  • Future of Administrative Systems in Higher Education - Bob Yanckello
  • 2020 Top 10 Business and Strategic Technology Trends for Higher Education - Glenda Morgan
  • Winning in the Turns — The CIO’s Role In Creating an Adaptive Higher Education Institution - Jan-Martin Lowendahl

Global healthcare technology leaders are driving their organizations into a digital future of unprecedented opportunity — but also tremendous uncertainty. In this program, technology leaders from provider, payer and life sciences organizations gain the insight they need to confront these uncertainties and capitalize on these opportunities. We explore the latest healthcare trends in digital product innovation, ecosystem alignment, data and analytics, and consumer engagement. Attendees leave with an objective vision of the digital future of healthcare, a clear assessment of the most important business and technology trends, and concrete examples they can immediately incorporate into their strategic planning.

Sessions include:

  • How Digital Product/Service Innovation Will Disrupt Healthcare - Mike Jones
  • Life Sciences’ Partnerability Imperative for Success in the Healthcare Ecosystem - Mike Shanler
  • A Digital Blueprint for the Hospital Without Walls - Mike Jones
  • Treating the Other Chronic Disease Crisis in Healthcare — The Data - Jeff Cribbs
  • Technology Enablement for the Integration of Health and Social Care - Jeff Cribbs

Consumers are shaping and are shaped by the digital domain. The alarming pace at which this is impacting retailers requires them to quickly understand the changing expectations of their customers, predict their likely behaviors and satisfy their needs in ways that are relevant to their everyday lives. As retailers look to achieve speed and scale through technologies, such as AI, robotic process automation, blockchain, robotics, IoT and open systems, they must also invest in their associates who are the key to competitive differentiation. In this program, we explore the opportunities and benefits that retail technologies bring to customers, associates and stores. We also explore the challenges that retailers need to overcome for competitive advantage, the main one being organizational culture.

Sessions include:

  • Retail Keynote: The Changing Nature of Retail - Bob Hetu, Joann Joliet and Kelsie Marian
  • AI in Retail - Bob Hetu
  • The Retail Associate - Kelsie Marian
  • What’s In Store for the Retail Store - Joanne Joliet
  • Positioning Your Retail Culture for Digital Transformation Success - Marian Kelsie

CIOs and IT leaders in manufacturing are in a predicament. Most of them have to support their CEOs in making their organization resilient and ready for innovation and digital business. IT teams are dealing with a lack of IT infrastructure resources while turning to cloud and edge computing to manage data floods, derive insights into processes at the location of use and most purposeful decision making. Their leadership is in danger if they are not able to overcome the lack of resources to execute their plan. This program addresses a number of important business and IT topics, such as lean IT, autonomous things, AI and culture hacking, to help IT executives in manufacturing to drive change.

Sessions include:

  • What are autonomous Things: Hype vs Reality in Manufacturing - Mike Ramsey
  • Digital Business Algorithms and Things will Change Manufacturing Business Models - Ivar Berntz
  • Driving Digital Transformation by Hacking Your Culture - Bettina Tratz-Ryan
  • Cloud in Manufacturing, The Reality and The Vaporware - Mike Ramsey
  • Why and How is IoT Digitally Transforming Manufacturers - Ivar Berntz