Filter your agenda by the key pillars that IT executives must master to execute at a high level.

Agenda / By Track

Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 11:45 AM
If You Really Want to Succeed at Innovation, Define Failure Not Success
Mary Mesaglio, Distinguished VP Analyst, Gartner

It's all well and good to say: Fail fast! Fail forward! Fail often! But you're not a Silicon Valley start-up, so you're going to be up against organizational antibodies that are extremely stealthy and insidious. In most cases, there is an incompatibility between the failure required for successful innovation and the failure-phobia that inhabits most corporate cultures. This short session will describe the difference between good and bad innovation failure and provide a way to get around the innovation-killing antibodies that lurk in every enterprise.


Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
Living With Digital: From Business Impact to Societal Disruption
Frank Buytendijk, Distinguished VP Analyst, Gartner

Welcome to one of the biggest stories of Symposium. Leading companies move from "just" digital business to using technology to tackle society's larger issues. Fintech, healthtech, agritech, legaltech. This provocative, fast-paced presentation argues that the Silicon Valley way of creating a better world is short-sighted and misguided. What will be your story? Let it be one of optimism and hope.


Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
Top Challenges to Transforming Your Operating Model to Digital and How to Overcome Them
Donna Scott, Distinguished VP Analyst, Gartner

Moving to a digital operating model is a major transformation with many work streams spanning multiple years. This session addresses transformation challenges and how to overcome them, including organizational change management, workforce/talent issues and barriers in moving to the product model.


Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
21st Century IT Budgeting: Distributing Responsibility for IT Spending
Debra Curtis, VP Analyst, Gartner

IT is the second most critical resource to any business executive, after people. However, if there’s no accountability on the demand side, IT costs run out of control! This is a blueprint for putting IT spending decisions to where they belong. IT must transparently connect costs to business outcomes. But it’s the responsibility of business executive to choose the IT services and service levels they need based on a cost-benefit analysis.


Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:15 PM
Roundtable: Critical Success Factors and Greatest Inhibitors for Your Digital Business Journey
Jose Luis Anton Hernando, VP, Executive Partner, Gartner

In this session, we will moderate an experience exchange among information and technology leaders on success practices and pitfalls in strategic digital business initiatives, drawing also from a range of relevant case studies collected over the past months.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:15 PM
Contract Negotiation Clinic: Software as a Service
Jo Liversidge, Research Director, Gartner

This practical interactive clinic explains how to effectively negotiate SaaS contracts. Participants will explore trends in SaaS contracting and discuss how to identify and control hidden costs and opportunities/risks within SaaS agreements. Please note: Although some Gartner advice will be imparted in this session, attendees should come prepared to contribute their experiences and ideas to the group. Available to end users only, preregistration is required. Strictly limited to 30 people.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Strategy at the Speed of Digital Business
Ian Cox, Sr Director Analyst, Gartner

Digital business demands strategy that addresses higher rates of change and uncertainty. To enable the enterprise to respond more quickly to changes in its business context, strategy development needs to become more agile and iterative. This session will provide CIOs with practical tools and techniques for developing strategy in the digital era.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
How Will Blockchain Affect Your Business Model?
Richard Hunter, Distinguished VP Analyst, Gartner

Blockchain's effects on an enterprise's business model can range from the mundane (lower costs for transactions) to the profound (destruction of the enterprise's value proposition). This presentation will examine the effects of blockchain on the enterprise through the lens of the Gartner business model construct.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Prepare for the Future Customer: Customer Scenario 2030
Ed Thompson, Distinguished VP Analyst, Gartner

In the midst of digital business transformation, future success will depend on organizations' abilities to adjust to new customer-centric business models. CIOs and application leaders must strive to anticipate future customer and business expectations by adopting scenario-based planning. This presentation explore four planning scenarios describing four types of customer-centric organizations and key technology investments assisting them on their path to success.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Ask the Analyst: How to Best Leverage Compelling IoT Plans?
Aapo Markkanen, Sr Director Analyst, Gartner

IoT drives new business models, processes and the use of new technologies throughout the enterprise. All which are challenging to balance both commercially and technically. This discussion focuses on how to manage these challenges and create business value from IoT deployments using compelling IoT strategies and plans. This is an open forum to ask questions, interact and gain insights from Gartner and your peers.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
From Disruption to Operating Models and Everything in Between
Chris Howard, Distinguished VP Analyst, Gartner

This is a big picture presentation meant to guide attendees through the relationships between disruption, business model innovation, strategy, operating models and platforms, clarifying the main purposes and actions of each. Using a single (real) large example, we trace the identification of a disruption worthy of business model change, the resulting strategy creation to meet the challenge and the resulting operating model to deliver results. The goal is to help identify the scope of actions required to meet digital challenges and deliver innovative outcomes.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 03:00 PM
Contract Negotiation Clinic: Optimize Your IBM Negotiations Using Gartner's 'T4' Framework (Tactics, Templates, Ts&Cs, Timing)
Rob Schafer, Sr Director Analyst, Gartner

This clinic will illustrate Gartner’s four-step approach called "T4" (T1-Tactics; T2-Templates; T3-Terms & Conditions; T4-Timing) to educate attendees on the importance of and how to "vendor-ize" negotiations specific to IBM. Attendees will receive ready-to-use worksheets of IBM-specific negotiation tips, tactics and "tricks" along with customized checklists and templates to optimize IBM deals.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
The Business Impact of Artificial Intelligence and How to Get Started
Tom Austin, VP & Gartner Fellow, Gartner
Alexander Linden, VP Analyst, Gartner

This session will present an overview on artificial intelligence. In the special context of machine learning, we examine the various sorts of business impact and review some of the technology drivers. Further emphasis will be on business complexities and pitfalls. A last section on how to get started will leave the audience with a good sense that AI doesn't have to be rocket science.


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
The Blockchain Scenario
David Furlonger, Distinguished VP Analyst, Gartner

The blockchain scenario establishes a frame of reference and working model for the evolution of blockchain and the programmable economy for CIOs and senior business leaders. It provides guidance for the future and establishes a roadmap to address the challenges and opportunities afforded by decentralized, tokenized and distributed operations.


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
Digital Business Needs Advanced Business Case Practices
Dave Aron, Distinguished VP Analyst, Gartner

Most business cases are not that great in many ways. But specifically in terms of the way the measurement and justification of the value of each business case and the comparison of multiple business cases is broken. In this session, we will discuss three advanced practices: Fear-/Fact-/Faith-based portfolio segmentation, better net present value calculations and real option valuation. CIOs and other IT leaders should think through these practices and discuss them with their CFO, CEO and other business leaders to improve digital investment decision making.


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
Battle of the Business Models!
Hung LeHong, Distinguished VP Analyst, Gartner

There's a battle brewing wherein CIOs need to stay on the forefront. Digital business is creating new business models and it seems that each new one is threatening to disrupt the next one. Here is how it goes: The traditional value chain model is being disrupted by its digital version; which is being disrupted by the platform business model; which, in turn, may be disrupted by blockchain-enabled decentralized models. Come find out which business models your enterprise should pursue and watch out for.


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:15 PM
Roundtable: Overcoming Cybersecurity Staffing and Skill Shortages
Alessia Marra, Executive Partner, Gartner

Many organizations are struggling to attract and retain cybersecurity talent. Join us for this peer-driven discussion on how to manage this challenge. How have you successfully overcome these constraints? When is a managed service the answer? What makes the most sense to keep in-house? How havre you (and others) addressed the skills gap? Preregistration is required and seats are limited.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:15 PM
Contract Negotiation Clinic: Salesforce
Jo Liversidge, Research Director, Gartner

Salesforce has become one of the largest vendors in the application ecosystem, with increasing product offerings and broad array of subscription options. This clinic will provide attendees with strategies and tactics to negotiate the best contractual deal with Salesforce. CIOs need to understand how their organization can best mitigate risk when negotiating with the vendor.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:15 PM
Contract Negotiation Clinic: ServiceNow
Kenneth Gonzalez, Sr Director Analyst, Gartner

This session will cover the guidance senior leaders and subject matter experts need to know to determine which ServiceNow modules to evaluate, how to conduct realistic evaluations, understand how to use maturity when estimating license needs, what questions to ask about future product roadmaps and negotiation strategies.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:15 PM
Contract Negotiation Clinic: SAP
Bill Ryan, Sr Director Analyst, Gartner

SAP continues to evolve its business model to facilitate its transition to the HANA Platform and S/4HANA ERP and to support cloud service growth. This interactive clinic will help sourcing and vendor procurement leaders recognize and respond to changes in SAP's product offerings, pricing metrics and negotiating tactics to mitigate risk and maximize deal value.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:15 PM
Contract Negotiation Clinic: Oracle
Rob Wilkes, Sr Director Analyst, Gartner

CIOs are responsible for navigating the partner ecosystem, IT supply chain and the cloud. Learning to navigate the key trends, issues and cost risks for Oracle will help CIOs to balance and manage the volume and velocity of change within their organization, and to optimize internal resources.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:15 PM
Contract Negotiation Clinic: Microsoft
Ben Jepson, Sr Principal Analyst, Gartner

Technology procurement leaders are often challenged by negotiating effective Microsoft Enterprise Agreement contracts and renewals because of the complexity of Microsoft's licensing models and the number of options and use rights that have to be considered. This clinic will guide customers to understand these complexities and plan a negotiation strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:30 AM
How to Report Risk and Security to Your Board of Directors
James Anderson, Sr Director Analyst, Gartner

Using 10 years of Gartner insight, learn what works and what doesn’t when you report risk and security to your board of directors.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Ask the Analyst: Managing 'Shadow IT' and Business-led IT, and Integrating Them Into the I&T Operating Model?
Simon Mingay, VP Analyst, Gartner

This session will focus on how to manage "shadow IT" and business-led IT. We'll discuss how Gartner's I&T operating model framework can be used to identify opportunities to align and converge the I&T operating models in use across the enterprise. And we'll look at how the IT organization can adapt its services to improve value and mitigate the risks of business-led IT.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Use Business Models to Define Your Digital Transformation
Richard Hunter, Distinguished VP Analyst, Gartner

Many CIOs find themselves in the position of supporting a digital transformation whose end state for the business is undefined. The Gartner business model construct can be used to imagine and define the enterprise that digital transformation will create.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Use the Power of 5 to Overcome Digital Disruption
Helen Huntley, VP Analyst, Gartner

CEOs and CIOs are facing unprecedented disruptions caused by digital business. This presentation focuses on the Power of 5. 5 key actions to help weave through chaotic times. We will discuss business model evolution, changing the value conversation, concentrating on the customer, building an innovative culture and talent acquisition strategies.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 10:00 AM
Roundtable: Proven Practices for Showing the Business Value of IT
Claes von Bonsdorff, VP, Executive Partner, Gartner

The objective of this roundtable is to share proven practices on how to show and communicate business value of IT. Both, the run part and the grow and transform ("development") parts. And to share proven practices on how you build this into your IT cost optimization initiative.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 10:00 AM
Contract Negotiation Clinic: Optimize Your IBM Negotiations Using Gartner's 'T4' Framework (Tactics, Templates, Ts&Cs, Timing) (Repeat)
Rob Schafer, Sr Director Analyst, Gartner

This clinic will illustrate Gartner's four-step approach called "T4" (T1-Tactics; T2-Templates; T3-Terms & Conditions; T4-Timing) to educate attendees on the importance of and how to "vendor-ize" negotiations specific to IBM. Attendees will receive ready-to-use worksheets of IBM-specific negotiation tips, tactics and "tricks" along with customized checklists and templates to optimize IBM deals.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 11:45 AM
The Truth About Business Value of IT
Sanil Solanki, Sr Director Analyst, Gartner

Measuring and communicating the business value of information and technology is a persistent challenge for business executives. This presentation will look at the practices of enterprises that have developed successful routines for linking information and technology investments to business outcomes.


Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:00 PM
CIOs: Use Your I&T Operating Model to Scale Digital Business
Janelle Hill, Distinguished VP Analyst, Gartner

Digital business requires a new approach to I&T operations across the enterprise. This presentation shows CIOs how to integrate the I&T operating model with business operations to address the enterprise’s digital business ambition and strategy in a comprehensive, orchestrated way.


Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:00 PM
How to Create a Digital Business Growth Story
Chet Geschickter, VP Analyst, Gartner

CEOs want growth and many have aspirations for digital business transformation. This requires CIOs to respond with compelling digital business narratives that inspire leaders and reposition IT from cost center to value creator. This session will share concepts and advice for mapping digital capabilities to new value propositions, reducing cost structures, and developing new market opportunities.


Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:00 PM
Lie, Steal and Cheat Your Way to Innovation Success — Provocative Ways to Get Unstuck
Erik Van Ommeren, Sr Director Analyst, Gartner

Sometimes innovation needs a boost: the process has gone stale, or the corporate immune system halts all efforts. In this session you will learn new tricks to get unstuck: create new momentum, find new support or turn the innovation process upside down to regain the attention. Each method will come with a checklist to see where it applies, directions for use and some examples. Fun and inspiring!


Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:00 PM
Ask the Analyst: Practical and Actionable Realities of Cost Optimization in Outsourcing
David Groombridge, Sr Director Analyst, Gartner

In this interactive session, you will hear the analyst answer questions on how to optimize costs within managed services contracts., You will learn from questions from your peers and ask your own questions. Typical questions include: • What key elements drive cost optimization? • Which cost optimization efforts are easier and quicker to achieve? • How do you sustain cost optimization over the life of a contract?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:15 PM
Contract Negotiation Clinic: Microsoft (Repeat)
Ben Jepson, Sr Principal Analyst, Gartner

Technology procurement leaders are often challenged by negotiating effective Microsoft Enterprise Agreement contracts and renewals because of the complexity of Microsoft's licensing models and the number of options and use rights that have to be considered. This clinic will guide customers to understand these complexities and plan a negotiation strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 12:15 PM|Tuesday, 06 November, 2018 12:45 PM
Three-Year Roadmap for Cost Optimization
Sanil Solanki, Sr Director Analyst, Gartner

CIOs are under continuing pressure to cut costs or deliver more with fewer resources. CIOs can use the concept of this roadmap as a communication device to socialize and gain buy-in from enterprise partners for evolving the enterprise's IT cost optimization initiatives.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:45 PM
Amazon Versus Alibaba
Hung LeHong, Distinguished VP Analyst, Gartner

Alibaba and Amazon have collectively brought us platform business models, cloud computing, and p2p payment. Today, we take these capabilities for granted — but these two giants are not standing still. Up next: 4-hour supply chain, banking the world, and demise of the credit card. CIOs need to understand how their combined innovations and eventual competition will change the world again.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:45 PM
Leading CIOs Should Introduce Venture-Scaling for Advanced Digital Business
Graham Waller, Distinguished VP Analyst, Gartner

Enterprises unable to break free from an industrial-era design built for stability will not survive if their industry experiences digital transformations. Progressive CIOs in industries where digital giants loom can maximize value contribution by helping their peers build a competency that combines new business value innovation with the ability to rapidly scale winning ideas.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:45 PM
Maverick: The Wealthiest 1% Strike Back — The Internet Is Their Weapon
Jenny Sussin, Managing Vice President, Gartner

Technology has somewhat democratized traditional social classes — giving anyone the opportunity to build a business, gain fame or access services on demand. This Maverick research proposes that the wealthiest among us will seek to take status back — and the internet will be their weapon. We'll explore existing evidence: the call to overturn net neutrality, ISP's arguments as to why they should be allowed to sell browsers' data and exclusive social networks or mobile applications targeting wealthy individuals.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 03:00 PM
Contract Negotiation Clinic: Software as a Service (Repeat)
Jo Liversidge, Research Director, Gartner

This practical interactive clinic explains how to effectively negotiate SaaS contracts. Participants will explore trends in SaaS contracting and discuss how to identify and control hidden costs and opportunities/risks within SaaS agreements. Please note: Although some Gartner advice will be imparted in this session, attendees should come prepared to contribute their experiences and ideas to the group. Available to end users only, preregistration is required. Strictly limited to 30 people.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 03:30 PM
Workshop: Fund Products, Not Projects — How to Pitch a Change in the IT Funding Model to Your CEO and CFO (Repeat)
Jaime Capella, Distinguished VP, Advisory, Gartner

To support digital transformation, CIOs are increasingly organizing IT work and priorities around “product lines” rather than projects, and moving to continuous delivery. IT product line management offers the speed, flexibility and business outcomes orientation necessary to compete in the digital era. But doing it at scale requires a very significant evolution in the IT funding model, from project-based to product-based. In this workshop we will be able to: • Compare notes on how CIOs are making the case to their CFOs and CEOs to fund products, not projects • See how “products over projects” works in practice, by reviewing CEB case studies • Discuss the deficiencies of the traditional project-based funding model • Debate the pros and cons of a move to product-based funding model.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 03:30 PM
Workshop: Reporting Cybersecurity and IT Risk to the Business
Sam Olyaei, Sr Principal Analyst, Gartner

Cybersecurity and IT risk are business imperatives. Developing an effective message that balances the need to protect with the need to run your enterprise is critical to success. Many of the successful concepts are not obvious, and some of what is obvious is actually not advised. This session describes what to do and what not to do. It presents a slide deck to start and guidance to modify the deck for your specific needs.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:30 PM
How CIOs Can Help Design Great Digital Businesses
Lee Weldon, Managing Vice President, Gartner

Digital businesses are complex, requiring new designs, e.g., new value propositions, new capabilities and new ways to monetize digital assets. CIOs who master business model design will have an unprecedented opportunity to impact their enterprises' digital future by helping to design the new business models. This session enables CIOs to understand business model innovation, defines paths they can take to contribute to digital business design and illustrates the new approaches they need to take to succeed.


Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:30 PM
Key Considerations When Thinking About Insourcing IT Services
Helen Huntley, VP Analyst, Gartner

CIOs are contemplating what IT services should be delivered internally versus externally. This presentation examines two dimensions — bringing back IT delivery in-house after outsourcing and/or deciding what new IT work will be delivered internally versus externally.


Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:45 PM
Contract Negotiation Clinic: IaaS and PaaS (Exclusive for Midsize Enterprise Attendees)
Daniel Barros, VP Analyst, Gartner

This clinic will focus on the most important contractual terms to negotiate in an IaaS or PaaS contract.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:45 PM
Contract Negotiation Clinic: Oracle (Repeat)
Rob Wilkes, Sr Director Analyst, Gartner

CIOs are responsible for navigating the partner ecosystem, IT supply chain and the cloud. Learning to navigate the key trends, issues and cost risks for Oracle will help CIOs to balance and manage the volume and velocity of change within their organization, and to optimize internal resources.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:45 PM
Contract Negotiation Clinic: SAP (Repeat)
Bill Ryan, Sr Director Analyst, Gartner

SAP continues to evolve its business model to facilitate its transition to the HANA Platform and S/4HANA ERP and to support cloud service growth. This interactive clinic will help sourcing and vendor procurement leaders recognize and respond to changes in SAP's product offerings, pricing metrics and negotiating tactics to mitigate risk and maximize deal value.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:45 PM
Contract Negotiation Clinic: Salesforce (Repeat)
Jo Liversidge, Research Director, Gartner

Salesforce has become one of the largest vendors in the application ecosystem, with increasing product offerings and broad array of subscription options. This Clinic will provide attendees with strategies and tactics to negotiate the best contractual deal with Salesforce. CIOs need to understand how their organization can best mitigate risk when negotiating with the vendor.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 04:00 PM|Tuesday, 06 November, 2018 04:30 PM
Boards Should Hire Top CIOs and CTOs as Non-executive Directors
Mark Raskino, Distinguished VP Analyst, Gartner

Digital business is a big part of industry change and corporate strategic direction. Supervisory boards of directors must include tech-savvy members if they are to understand what is happening and adapt. But appointing headliners from major online brands is not enough. The board needs insight from experienced hands in corporate transformation using technology. Topflight CIOs and CTOs can and should be used a lot more as nonexecutive directors. This presentation explains why, how, who and what to do to get hired.


Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 09:45 AM
Hack, Nudge, Prod: Fighting Transformation Fatigue
Mary Mesaglio, Distinguished VP Analyst, Gartner

These days, just about everyone is undertaking a digital transformation of one kind or another. But many transformations are stalling when they should be scaling. The transformation fatigue that is setting in requires a strategic response from the business. This session focuses on the little — often overlooked — actions that business leaders can take to transform and change their culture. The session is an antidote to the big bang transformation plan. It aims to provide short-term strategies and tactics that CIOs and other leaders can immediately apply to keep their transformation on track or get it underway.


Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 09:45 AM
Ask the Analyst: Are We Still Supposed to Care About Social Media?
Jenny Sussin, Managing Vice President, Gartner

This Ask the Analyst session will answer a question on the mind of busy, over-tasked CIOs — are we still supposed to care about social media? This ATA will answer questions like: - What is the latest with Facebook? - Are we supposed to be on Snapchat? - What are some success stories of other companies using social media?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 09:45 AM
Digital Ethics: Early Experiences with Artificial Intelligence
Frank Buytendijk, Distinguished VP Analyst, Gartner

In just five years’ time, digital ethics has grown from an interesting future trend to a core business necessity. Organizations that are rounding out their digital businesses label it a top 3 priority. But the topic is shifting again. After the big data and privacy debate, ethics and artificial intelligence is on everyone's mind. A complex topic, but there are some emerging practices already. How to deal with ethics and AI before it is too late?


Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 09:45 AM
Ask the Analyst: Digital Business Crash Course
Hung LeHong, Distinguished VP Analyst, Gartner

This single session will deliver all the big picture frameworks required to help you get your arms around digital business. We'll start with strategy setting via digital business models, scope and metrics; continue with capabilities, processes and the supporting technology platform and end with the workforce of the future. Be prepared for a fast-paced, content rich, one-stop-shop overview.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 10:00 AM
Contract Negotiation Clinic: IaaS and PaaS (Repeat)
Daniel Barros, VP Analyst, Gartner

This clinic will focus on the most important contractual terms to negotiate in an IaaS or PaaS contract.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 10:30 AM
Workshop: Reporting Cybersecurity and IT Risk to the Business
Sam Olyaei, Sr Principal Analyst, Gartner

Cybersecurity and IT risk are business imperatives. Developing an effective message that balances the need to protect with the need to run your business is critical to success. Many of the successful concepts are not obvious, and some of what is obvious is actually not advised. This session describes what to do and what not to do. It presents a slide deck to start and guidance to modify the deck for your specific needs.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 09:15 AM|Wednesday, 07 November, 2018 09:45 AM
Beyond Plan, Build, Run: The CIO’s Guide to Product Line Management
Alicia Mullery, Sr Director, Advisory, Gartner

Today's IT operating models based on plan, build, run lack the speed and flexibility to support digital business ambitions and the growing diversity of IT stakeholders' needs. In response, leading CIOs are rethinking the IT operating model. This session will review the key operating model changes that CIOs can make in areas such as product management, adaptive engagement, continuous delivery, and governance.


Wednesday, 07 November, 2018 09:15 AM|Wednesday, 07 November, 2018 09:45 AM
Pivot Your Way to Digital Business Success
Lee Weldon, Managing Vice President, Gartner
Ian Cox, Sr Director Analyst, Gartner

Digital business is not a simple evolution of traditional business models. It is about pivoting the business and economic models to create, deliver and capture value by exploiting innovative technologies. Successful digital business executives are masters of the pivot — adopting different ambitions, skills and mindsets to fit the challenges of digital business. This session will provide CIOs and traditional business executives with the key pivots they must master and a view of the job of digital business executive.


Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 12:00 PM
Bringing Style and Focus to Ecosystems
Kristin Moyer, Distinguished VP Analyst, Gartner

Behind every great digital business there is a great CIO that is helping business units lead ecosystems and participate in other ecosystems. You can’t scale digital business efficiently without ecosystems. Every great digital business is not just great with technologies like AI, IoT and APIs. They’re great at leading an ecosystem and working in other ecosystems. CIOs can help business leaders scale digital business by designing ecosystems with style and focus.


Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 12:00 PM
From Projects to Products: Imperatives for CIOs Scaling Their Digital Business Initiatives
Dale Kutnick, Senior Vice President, Gartner

Enterprises supporting digital services, at scale, to external customers/constituents are increasingly creating dedicated product management teams. And as IT organizations move from projects to products for internal consumption, IT portfolio component must be categorized. This approach will enable CIOs and other IT leaders strategically to plan future investments (vs. annual budgets) and resource requirements.


Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 12:00 PM
Superior Customer Experience — The Winner Takes It All
Ed Thompson, Distinguished VP Analyst, Gartner

There was a time when having a second best customer experience was not punished by customers, employees and investors. But in 2018 the organization with the best customer experience is being disproportionately rewarded and the winner takes it all and the loser has to fall. So what are those with the superior customer experiences doing differently, how have they turned their vision into reality and how can you adopt their best practices to also come out on top?


Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 12:15 PM
Roundtable: Brexit - IT Preparations and Contingency Planning
Anne Romagnoli, VP, Team Manager, Gartner
Tom Turcan, Sr Executive Partner, Gartner

In whatever form it takes, Brexit poses significant challenges for CIOs and IT leaders in organisations across Europe: data regulation and residency, supply chain management, taxation and duties, employment laws and associated tech talent acquisition to name a few. Join this discussion with your peers to compare approaches, share how you are thinking about the different scenarios, and understand the contingencies being putting in place.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:30 PM
The Five Security Roles You Must Plan for in the Digital Era
Sam Olyaei, Sr Principal Analyst, Gartner

As organizations digitize, new security competencies and roles will be required to manage the balance between the need to run the business and the need to protect the business. This presentation will highlight five critical roles that CIOs have to plan for to manage the risks arising from digital business initiatives undertaken by their organization.


Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:45 PM
Embracing 'Shadow IT' Within the I&T Operating Model to Accelerate Digital Execution — Resistance Is Futile
Simon Mingay, VP Analyst, Gartner

It no longer makes sense for the IT organization to be the sole provider, broker and gatekeeper for Information and Technology (I&T) capabilities. "Shadow IT" is on the rise in terms of scope and sophistication. Resistance is futile. Faced with this new reality CIOs must adapt the role of the IT organization, adapt the I&T operating model and change how the IT organization engages with and supports a super-distributed approach to exploiting Information and Technology.


Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:45 PM
Closing the Gap Between the AI Opportunity and Corporate Reality
Dave Aron, Distinguished VP Analyst, Gartner

Despite the hype, what can be achieved today with artificial intelligence (AI) with relatively little cost, risk or in-house capability is very powerful. Almost all private and public sector organizations are failing to exploit AI to the max in their organizations. A lot of this is down to misplaced CxO fear, uncertainty and doubt about AI. In this session, we identify the blockers and recommend breakthrough practices to overcome them.


Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:45 PM
Living in a VUCA World — Using Complexity and Uncertainty for Competitive Advantage
David Norton, Sr Director Analyst, Gartner

Volatility, uncertainty, complexity and ambiguity (VUCA) has increased significantly in the last decade and shows no sign of abating. However, far from fearing ever increasing complexity we should embrace it as a source of innovation and business advantage. The digital future belongs to those organizations and individuals who are willing to become VUCA superhero. Learn to be that VUCA superhero in this session.


Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:45 PM
Ask the Analyst: Presenting Blockchain Impact Assessments to Senior Business Executives
Dale Kutnick, Senior Vice President, Gartner

CIOs are being pressured by business executives and Boards to provide insight into how blockchains can be exploited by their enterprises. Their responses are often laced with technology promises, despite its immaturity, and without considering development and integration costs. This session will provide specific ideas and financial considerations to use in presenting blockchain initiatives to senior executives.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 03:00 PM
Contract Negotiation Clinic: Oracle (Repeat)
Rob Wilkes, Sr Director Analyst, Gartner

CIOs are responsible for navigating the partner ecosystem, IT supply chain and the cloud. Learning to navigate the key trends, issues and cost risks for Oracle will help CIOs to balance and manage the volume and velocity of change within their organization, and to optimize internal resources.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:30 PM
How to Create Digital KPIs That Work
James Anderson, Sr Director Analyst, Gartner

Digital KPIs need to focus on specific business outcomes. The metrics that are used should influence a change in behavior relative to meeting, exceeding or missing an established target.


Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:30 PM
Beyond GDPR: Three Myths and Six Key Functions for Privacy Readiness
Bart Willemsen, Sr Director Analyst, Gartner

After ample preparation time in anticipation of the GDPR, Gartner has observed a few misconceptions on privacy as well as a number of key functions for a mature privacy management program. We will address the lessons learned and the necessary capabilities to protect privacy, including the role of security, program ownership and what the market is ,and should be, doing.


Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:30 PM
How Will Blockchain Affect Your Business Model? (Repeat Session)
Richard Hunter, Distinguished VP Analyst, Gartner

Blockchain's effects on an enterprise's business model can range from the mundane (lower costs for transactions) to the profound (destruction of the enterprise's value proposition). This presentation will examine the effects of blockchain on the enterprise through the lens of the Gartner business model construct.


Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:45 PM
Contract Negotiation Clinic: Microsoft (Repeat)
Ben Jepson, Sr Principal Analyst, Gartner

Technology procurement leaders are often challenged by negotiating effective Microsoft Enterprise Agreement contracts and renewals because of the complexity of Microsoft's licensing models and the number of options and use rights that have to be considered. This clinic will guide customers to understand these complexities and plan a negotiation strategy.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:45 PM
Contract Negotiation Clinic: Optimize Your IBM Negotiations Using Gartner's 'T4' Framework (Tactics, Templates, Ts&Cs, Timing) (Repeat)
Rob Schafer, Sr Director Analyst, Gartner

This clinic will illustrate Gartner's four-step approach called "T4" (T1-Tactics; T2-Templates; T3-Terms & Conditions; T4-Timing) to educate attendees on the importance of and how to "vendor-ize" negotiations specific to IBM. Attendees will receive ready-to-use worksheets of IBM-specific negotiation tips, tactics and "tricks" along with customized checklists and templates to optimize IBM deals.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:45 PM
Contract Negotiation Clinic: SAP (Repeat)
Bill Ryan, Sr Director Analyst, Gartner

SAP continues to evolve its business model to facilitate its transition to the HANA Platform and S/4HANA ERP and to support cloud service growth. This interactive clinic will help sourcing and vendor procurement leaders recognize and respond to changes in SAP's product offerings, pricing metrics and negotiating tactics to mitigate risk and maximize deal value.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:45 PM
Contract Negotiation Clinic: ServiceNow (Repeat)
Kenneth Gonzalez, Sr Director Analyst, Gartner

This session will cover the guidance senior leaders and subject matter experts need to know to determine which ServiceNow modules to evaluate, how to conduct realistic evaluations, understand how to use maturity when estimating license needs, what questions to ask about future product roadmaps and negotiation strategies.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:45 PM
Contract Negotiation Clinic: Software as a Service (Repeat)
Jo Liversidge, Research Director, Gartner

This practical interactive clinic explains how to effectively negotiate SaaS contracts. Participants will explore trends in SaaS contracting and discuss how to identify and control hidden costs and opportunities/risks within SaaS agreements. Please note: Although some Gartner advice will be imparted in this session, attendees should come prepared to contribute their experiences and ideas to the group. Available to end users only, preregistration is required. Strictly limited to 30 people.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 03:50 PM|Wednesday, 07 November, 2018 04:10 PM
Spotlight: How CIOs Can Make Digital Dexterity a C-Suite Priority
Jaime Capella, Distinguished VP, Advisory, Gartner

Only 9% of employees across the enterprise have high digital dexterity — the combination of behaviors, mindsets and beliefs that are essential for digital business transformation. Building digital dexterity depends on leadership from the c-suite, so this session will describe the specific decisions and actions that CIOs and other C-suite leaders must take, including creating a compelling digitalization narrative, personally modelling digitally dexterous behaviors, and ensuring that operational workflows, incentives, and policies foster, not hamper, digital dexterity.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 04:00 PM|Wednesday, 07 November, 2018 04:30 PM
Data Science: Bridging Analytics and Business Processes for Optimum Business Outcomes
Alexander Linden, VP Analyst, Gartner

Faster and faster decisions are more and more critical using an increasing amount of data for business models that have become moving targets. The gap widening as we move forward, between the continuous availability of data and information, and the decisions organizations have to execute upon. The suspended moment between data and action is where decisions live — where organization combine AI techniques for maximum business differentiation.


Thursday, 08 November, 2018 09:00 AM|Thursday, 08 November, 2018 09:45 AM
Data and Analytics Strategy Explorations: Strategy as a Process of Continuous Learning
Frank Buytendijk, Distinguished VP Analyst, Gartner

We've always viewed strategy as a rational top-down planning exercise and "learning" as fluffy and intangible. However, in becoming a data-driven organization, operating in uncertain environments, both views need to merge. Strategy and continuous learning become one. What does this mean for your data and analytics strategy?


Thursday, 08 November, 2018 09:00 AM|Thursday, 08 November, 2018 09:45 AM
Creating Successful Digital Business Innovation With IoT
Nick Jones, Distinguished VP Analyst, Gartner

IoT isn't a technology, it's a way to enable a wide range of digital business transformation from simple digitization through to radical business reinvention. This presentation examines how the CIO can lead the business to discover IoT opportunities, how to achieve business buy-in, best practices and organizational structures to make IoT innovation a success, and pitfalls to avoid.


Thursday, 08 November, 2018 10:00 AM|Thursday, 08 November, 2018 10:30 AM
Digital Business Transformation Canvas — A Simple Structure to Align Your Journey
Tomas Nielsen, Sr Director Analyst, Gartner

Digital business transformation is by nature an iterative, at times erratic and often confusing effort that can quickly derail if not carefully guided. To do this, it requires a firm foundation. This presentation outlines what a Digital Business Transformation Canvas is, what it should contain and pitfalls to avoid.


Thursday, 08 November, 2018 10:00 AM|Thursday, 08 November, 2018 10:45 AM
Leading CIO Visions for Transforming Into a Product-Centric Organization
Matthew Hotle, Distinguished VP Analyst, Gartner

What does product-centricity mean? There are early successes in using a product-centric approach to meet the demands of digital business. This session will show how leading CIOs are using product-centric approaches to create adaptive, high-performing delivery teams. Examples from leading companies will help CIOs understand the benefits of product-centric approaches to governance, funding, leadership style, culture and organizational models.


Thursday, 08 November, 2018 11:00 AM|Thursday, 08 November, 2018 11:45 AM
The Future of Infrastructure and Operations Design in a Product-Oriented World
Ed Holub, Managing Vice President, Gartner

CIOs will need to work with their infrastructure & operations (I&O) leaders to change their I&O operating model. Most infrastructure and operations operating models are optimized for technology projects and few I&O leaders are prepared for delivering the adaptive, product-oriented business solutions critical to digital business platform success. Learn about the new I&O operating model and how to achieve better alignment with the business through improved organization design.


Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 11:45 AM
CIO in Transition: Five Fatal Pitfalls for a New CIO
Darren Topham, Sr Director Analyst, Gartner

The new CIO has 100 days to create the right impression and set themselves up for success. We explore five of the most common and often fatal mistakes made by CIOs in transition as they embark on their new role.


Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
Creating a Culture That Is Ready for Anything
Leigh McMullen, VP Analyst, Gartner

The only thing that is certain about the digital future is that enterprises will be required to transform quickly and often. But most enterprise transformations fail because of their culture. Take the challenge of continuous transformation and turn it to your advantage by developing a culture that is ready for anything.


Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:45 PM
Aspiring CIO Workshop: Next Stop — CIO
Casper Pedersen, Executive Partner, Gartner
Claes von Bonsdorff, VP, Executive Partner, Gartner

Are you an aspiring CIO? Are you looking for tips, tricks and insights to successfully prepare yourself for the CIO role? This workshop is designed to aid aspiring CIO's to successfully assess their skills and leverage leadership development best practices to prepare for a CIO role.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:45 PM
Aspiring CIO Workshop: Communications Effectiveness for Aspiring CIOs — Getting to What Matters Fast
Bruno Hartemann, VP, Executive Partner, Gartner
Jean-Marc Lejeune, VP, Executive Partner, Gartner

Is your communications style customary? Factual? Evaluative? Emotional? Self-reflective? Do you clearly differentiate between facts, feelings, judgments and wants/needs in your communications? How about your team members and colleagues? This workshop will introduce and practice tools/techniques for getting to what matters fast. Learn rapid resonance to anticipate and resolve barriers to effective executive communications quickly.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 12:15 PM|Monday, 05 November, 2018 12:45 PM
Centaur Intelligence: People and Machines, Enter the Era of Learning
Svetlana Sicular, VP Analyst, Gartner

Centaur intelligence involves people and machines, but the head is always human. What's hard for people is easy for artificial intelligence (AI); what's hard for AI is easy for people. Figure out what people are good at and how AI can augment them — to enter the era of machine learning and human learning.


Monday, 05 November, 2018 12:15 PM|Monday, 05 November, 2018 12:45 PM
There Is No Value Without Values: Learnings From Smaller, Successful, Family-Owned Businesses
Ansgar Schulte, Sr Director Analyst, Gartner

To deliver long-term, sustainable value to their constituencies, i.e. to customers, employees, shareholders, business partners and communities, family-owned businesses create and nurture a distinct set of moral and social values that serve as the overarching framework of organizational collaboration, behavior and communication. Such a framework or culture can energize all constituents positively if values are treated as a critical, long-term enterprise asset trumping short-term economic gains. What can business and IT leaders in larger, publicly held organizations learn in this respect from successful, smaller, family-owned businesses?


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
What Consumers and Employees Think About AI and What They Want From It
Anthony Mullen, Research Director, Gartner

While most consumers and employees have used AI tools many do so without knowing it. Either way they have clear views and boundaries when it comes to how businesses use AI with them — from the home to the workplace. Driven by a unique survey April (2018) of consumers in the U.K. and the U.S. this session will outline - how consumers view the impact of AI in the world and what benefits they want from it - how deeply they will let AI integrate across use cases and how it should engage with them - how employees view the future of their workplace and their role within it


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Talent Futures: How AI Will Impact Jobs and Your Workforce
Helen Poitevin, Sr Director Analyst, Gartner

By 2020, AI becomes a positive net job motivator, creating more jobs than it destroys. As AI evolves and matures, new jobs and new ways of working will emerge. In this session, we will explore the future of work and how CIOs should support their organizations as they navigate the transition to an AI-enabled workforce.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 03:30 PM
Workshop: Fund Products, Not Projects — How to Pitch a Change in the IT Funding Model to Your CEO and CFO
Jaime Capella, Distinguished VP, Advisory, Gartner

To support digital transformation, CIOs are increasingly organizing IT work and priorities around “product lines” rather than projects, and moving to continuous delivery. IT product line management offers the speed, flexibility and business outcomes orientation necessary to compete in the digital era. But doing it at scale requires a very significant evolution in the IT funding model, from project-based to product-based. In this workshop we will be able to: • Compare notes on how CIOs are making the case to their CFOs and CEOs to fund products, not projects • See how “products over projects” works in practice, by reviewing CEB case studies • Discuss the deficiencies of the traditional project-based funding model • Debate the pros and cons of a move to product-based funding model.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 03:30 PM
Workshop: Reaching Up From CIO to Non-executive Director
Robin Roberts, , Gartner

There is a vanishingly small probability that a CIO or CTO will rise to the main board of a quoted FTSE 350 company. Actually 99% of CIOs and CTOs will not achieve this. An HR director has approximately 10 times a greater chance of reaching the main Board. This workshop will discuss what you need to do in order to reach up and achieve nonexecutive director (NED) main board roles in leading companies.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 03:30 PM
Workshop: Tips, Tricks and Best Practices for New CIOs
Martin Hoelscher, VP, Team Manager, Gartner
Markus Tresch, VP, Team Manager, Gartner
Tony Feeney, VP, Executive Partner, Gartner

Are you a new CIO to either the role or an organization? Are you looking for tips, tricks and insights to successfully navigate a new environment? This workshop is designed to aid new CIOs in successfully assessing their environment and building solid business relationships.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 03:30 PM
Workshop: The Art of the One-Page Strategy — Scaling for Digital Leadership
Pierluigi Piva, Sr Executive Partner, Gartner
Andrea Di Filippo, Executive Partner, Gartner

Strategic planning is at the heart of any enterprise, and alignment with the corporate strategic plan is often a key concern of CIOs. There is a science to developing an IT strategy, and there is an art. This session explores the art of strategic planning, helping attendees articulate IT's contribution to business success. In this workshop, attendees will: • Engage in the thought process behind the art of a one-page strategy • Learn the techniques for developing a one-page strategy and have the opportunity to develop your own one-pager.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 03:15 PM|Monday, 05 November, 2018 04:00 PM
Ask the Analyst: Bimodal Foundations
Debra Curtis, VP Analyst, Gartner

Bimodal is a key capability to deliver and scale digital strategies. It combines rock-solid delivery of IT services with an ability to innovate and explore, which is essential in the digital era. Following are some of the frequently asked questions on bimodal foundations that may be discussed during this small, interactive session: • What guidelines to use to decide what goes in Mode 1 vs. Mode 2? • What pitfalls have other organizations experienced on the road to bimodal IT? • How do you avoid Mode 2 becoming the place where the “cool kids” hangout?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 04:45 PM
One of the 13%: Being a Female CIO in 2018
Jenny Beresford, Sr Director Analyst, Gartner

For over a decade Gartner has tracked the participation of females in the IT workforce. Until 2017 female CIOs were tracking at over 14% on average across the globe. In 2017 this dropped to 13%. Are female CIOs a disappearing species? We discuss the challenges facing female CIOs in achieving and retaining a seat at the C-level table, and the contribution females have made to the evolution of IT and the rise of the digital business era.


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 04:45 PM
The Keys to Transformational Leadership: Manage Less but Delegate and Trust Much More
Ansgar Schulte, Sr Director Analyst, Gartner

In times of severe crisis, rapidly changing contexts or deep organizational change, there is often neither the time for nor adequate value in a tedious analysis and planning of best possible responses. Instead, providing clear strategic intent and delegating execution to a capable, trusted team of collaborators equipped with ample authority and decisional leeway while being held accountable for agreed outcomes, is paramount. As a leader you must unlearn deeply enshrined, risk-avoidance driven management practices in favor of ample delegation and trust in order to succeed in challenging transformational endeavours.


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
The Politics of Consensus-based Decision Making for CIOs
Tina Nunno, Distinguished VP Analyst, Gartner

Many CIOs are in consensus-based cultures or enterprises, where important decisions are made by groups and in a cooperative manner. While elements of this style can be desirable, consensus can also become politicized and lead to challenges such as passive-aggression or analysis paralysis. Many IT-related initiatives require multiple business units or departments to participate in order for them to be successful. This session focuses on how to deal with the politics to create constructive consensus, and overcome dysfunctional consensus.


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
Outlook for Security Talent 2018
Sam Olyaei, Sr Principal Analyst, Gartner

Security and risk management leaders struggle to hire and retain staff with the right skills, especially in the age of digital business. We discuss the outlook for security talent in digital businesses. What do organizations do to confront this shortage? What can you do to ensure your team's skill sets are developed for a digital world? What does the future of talent look like with technologies such as AI/ML, blockchain, IoT looming?


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
Use Growth Mindset Culture Hacking to Accelerate Change
Graham Waller, Distinguished VP Analyst, Gartner

Many CIOs feel stymied by change resistance. This session will explore the critical underlying mindset beliefs and how a growth mindset enables individuals to move beyond their comfort zones, thrive on challenge and progress despite uncertainty. It will identify practical actions (culture hacks) that CIOs can take to cultivate growth mindsets in their teams that will accelerate digital business change.


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
Ask the Analyst: The 2019 CIO Agenda — Driving Business Model Transformation
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner

This highly interactive session for a small group of IT leaders will provide an analyst-led opportunity to discuss the implications of the 2019 CIO Agenda research, present a chance for follow-on questions and deeper dive into the research findings. All to help IT leaders plan their 2019 leadership agendas.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Selling Digital! A CIO's Guide to Building Trust and Influence
Ed Gabrys, Sr Director Analyst, Gartner

The digital CIO is challenged to inspire trust in their emerging ideas, designs, teams and themselves which is proving to be difficult. However, CIOs can improve their influence, become more persuasive and grow trust using this practical framework.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
CIOs Can Raise Awareness With Diversity and Improve Engagement With Inclusion
Suzanne Adnams, VP Analyst, Gartner

Enterprises have pursued diversity initiatives expecting improved performance and enhanced culture. For some organizations the outcomes have been limited, disappointing or disruptive and continuing to put more efforts into diversity training has only increased the disruptive effects. CIOs should introduce inclusion initiatives to shift the focus from differences to shared goals and outcomes.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 10:30 AM
Workshop: Reaching Up From CIO to Non-executive Director (Repeat)
Robin Roberts, , Gartner

There is a vanishingly small probability that a CIO or CTO will rise to the main board of a quoted FTSE 350 company. Actually 99% of CIOs and CTOs will not achieve this. An HR director has approximately 10 times a greater chance of reaching the main board. This workshop will discuss what you need to do in order to reach up and achieve nonexecutive director (NED) main board roles in leading companies.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 10:30 AM
Workshop: The Art of the One-Page Strategy — Scaling for Digital Leadership
Joerg Luef, Sr Executive Partner, Gartner
Thierry Kuperman Le Bihan, VP, Executive Partner, Gartner
Heather Colella, VP Analyst, Gartner

Strategic planning is at the heart of any enterprise, and alignment with the corporate strategic plan is often a key concern of CIOs. There is a science to developing an IT strategy, and there is an art. This session explores the art of strategic planning, helping attendees articulate IT's contribution to business success. In this workshop, attendees will: • Engage in the thought process behind the art of a one-page strategy • Learn the techniques for developing a one-page strategy and have the opportunity to develop your own one-pager.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 10:30 AM
Workshop: Change Leadership in Digital Business
Fabrizio Magnani, Sr Executive Partner, Gartner
Javier Gonzalez Ferran, VP, Team Manager, Gartner
Jean-Marc Monti, Sr Executive Partner, Gartner

Is your organization challenged by change? Are your people reluctant to leave their comfort-zone area even if this is clearly inevitable? Are you suffering fatigue of ambiguity and apparent lack of coherence in the strategy of the organization? This dynamic workshop is for you. Learn how to become a change leader, how to empower the team and the organization to move towards a new vision using Gartner’s insights. Be ready to explore emerging practices and recent neuroscience discoveries with your peers during this highly interactive workshop. The wisdom is in the room.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:00 PM
Scaling Enterprise Agility in Established Organizations: (Keeping Up With the Digerati)
Jenny Beresford, Sr Director Analyst, Gartner

Traditional business and operating models are not fit for the digital era. Consequently the pioneering CIOs are having to experiment and reform their culture, organization and technology to drive digital business transformation, and enterprise agility. CIO will only have a short window of opportunity to influence the CEO and enterprise leaders to drive through fundamental change. This session will focus on • Designing a comprehensive enterprise-agile transformation roadmap traversing culture, organization and technology. • How to find, engage and hire "change agent's" with deep practical experience with lean and agile transformations, to ramp up capability and confidence. • How to scale enterprise-agile business and IT principles and practices strategically, continually reflecting and adapting the transformation roadmap.


Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:45 PM
Aspiring CIO Workshop: Communications Effectiveness for Aspiring CIOs — Getting to What Matters Fast (Repeat)
Bruno Hartemann, VP, Executive Partner, Gartner
Jean-Marc Lejeune, VP, Executive Partner, Gartner
Cyril Moynot, Executive Partner, Gartner

Is your communications style customary? Factual? Evaluative? Emotional? Self-reflective? Do you clearly differentiate between facts, feelings, judgments and wants/needs in your communications? How about your team members and colleagues? This workshop will introduce and practice tools/techniques for getting to what matters fast. Learn rapid resonance to anticipate and resolve barriers to effective executive communications quickly.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:45 PM
Storytelling for Success: Techniques and Ideas That Create Enthusiasm
Ed Gabrys, Sr Director Analyst, Gartner

CIOs must continuously describe and promote complex, complicated, and technical concepts attempting to inspire and engage, only to face confusion and resistance. By adapting their communication style and adopting some key storytelling tactics, CIOs can turn opposition into attention, engagement, and when done well, fascination


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:45 PM
How IT Leaders Can Create a Culture That Performs
Jessica Knight, Director, Team Manager, Gartner

Culture is the #1 barrier to digital transformation cited by CIOs. This session prepares IT leaders to drive the culture their organizations need to meet strategic objectives by exploring four key issues: 1. What makes a culture perform? 2. How can I better understand the culture we have? 3. How do I operationalize the culture we need in my organization? 4. How must I help teams apply the culture we need in their day-to-day?


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:45 PM
Ask the Analyst: Exploring the Ideas of ContinuousNext
Don Scheibenreif, Distinguished VP Analyst, Gartner

ContinuousNext is Gartner's term for the impending era of sustained and rapid change due to digital technologies. It is about people and organizations adapting to continuous change and knowing what's next. In this Ask the Analyst session, we will discuss some of the key ideas behind ContinuousNext and how IT leaders can build capabilities for a world that is continuously changing.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 03:30 PM
Workshop: How Can CIOs Leverage the 2019 CIO Agenda to Secure a New Foundation for Digital Business?
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
Fabrizio Magnani, Sr Executive Partner, Gartner

This workshop leverages the breakout session "The 2019 CIO Agenda" to explore the skills, knowledge and experiences necessary to reimagine and implement business model change at scale. It will allow CIOs to interpret the 2019 CIO agenda and help prioritize their own leadership action items.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:30 PM
A Practical Approach to Presenting to the Board of Directors for CIOs
Tina Nunno, Distinguished VP Analyst, Gartner

Some CIOs say, "Every presentation in front of the board, is an opportunity to get fired." Board presentations are often high-stress encounters for CIOs and other executives. This session will present practical tips and techniques for dealing with board presentations, from reporting status to dealing with digital discussions.


Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:30 PM
Enterprise Leadership for the Digital Age
Anna Krasniewska, Practice Vice President, Gartner

As technology costs decrease and digital access among customers and firms increases, digital technology is permeating business and operating models, increasingly shaping how companies work and generate value. Pervasive digitalization not only tests companies' business and operating models but also their leadership models. This session will help CIOs understand how drive enterprise performance in the digital age. We will discuss the characteristics of the most effective leaders and managers, and reviewed actionable steps to strengthen your direct reports' network orientation.


Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 09:45 AM
How We Will Work in 2025
Matthew Cain, Distinguished VP Analyst, Gartner

Artificial intelligence, automation, IoT and myriad other technologies, along with substantial demographic and societal change will have a substantial impact on how work gets done over the next seven years. This presentation will focus on one year — 2025 — and forecast the most substantial changes in how we work and offer guidance on the best ways to prepare for, and exploit these significant transformations.


Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 09:45 AM
Amplify Your Persuasion Superpowers
Leigh McMullen, VP Analyst, Gartner

More than ever, CIOs must be masterful persuaders. Our research takes a fresh and entertaining take on the art of persuasion viewed through the lens of modern neuroscience. We assume persuasion is a natural talent, but it's something even people with engineering brains can master, if they know the right tricks. You will leave this session with skills you can use today.


Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 09:45 AM
Take Your CIO Seat at the Digital Business Table: Rebranding IT in the Digital Era
Jenny Beresford, Sr Director Analyst, Gartner

IT has traditionally been relinquished to the operational closet, but in the digital business era IT leads the enterprise in digital platforms, culture and innovation. The smartest CIOs position themselves as the symbol of their enterprises' digital brand. They attract followers, act as thought leaders, and ultimately generate growth, revenue and profits through their professional branding. How strong is your digital brand as a CIO? And how can you make it a true value-add for your enterprise?


Wednesday, 07 November, 2018 10:45 AM|Wednesday, 07 November, 2018 12:15 PM
Aspiring CIO Workshop: The Art of the One-Page Strategy: Scaling for Digital Leadership
Pierluigi Piva, Sr Executive Partner, Gartner
Andrea Di Filippo, Executive Partner, Gartner

Strategic planning is at the heart of any enterprise, and alignment with the corporate strategic plan is often a key concern of aspiring CIOs. There is a science to developing an IT strategy, and there is an art. This session explores the art of strategic planning, helping attendees articulate IT's contribution to business success. In this workshop, attendees will: • Engage in the thought process behind the art of a one-page strategy • Learn the techniques for developing a one-page strategy and have the opportunity to develop your own one-pager.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 12:00 PM
Creating the Right Roles, Culture and Talent Development for Continuous Delivery
Bill Swanton, Distinguished VP Analyst, Gartner

CIOs moving to agile and continuous deliver have to change much more than methodology and technology. Moving from a project to a product approach brings with it a significant change not only in how employees work, but new roles that require new competencies and more versatile skills. The CIO must lead a culture change, guiding IT leadership staff to change how employees are managed, evaluated, developed, and even hired. This session focuses on best practices and analysis of IT competencies and experiences that have the biggest impact on digital business outcomes. We will highlight these with important case studies of what companies learned and how they succeeded.


Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 12:00 PM
Ask the Analyst: The Art of Building a High-performing Team
Daniel Sanchez Reina, Sr Director Analyst, Gartner

High-performing teams standout because they do and behave differently. Although building this kind of teams can often feel more like art than science, there are a set of practical steps that CIOs can use — how can I identify whether am I doing it right or not? Does pulling the best performers together guarantee a high-performing team? Is it necessarily a long and winding road, or are there catalysts to accelerate it?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:45 PM
The CIO’s Guide to Delivering Successful Innovation
Derek Miers, Sr Director Analyst, Gartner

To deliver successful innovation that the business recognizes as important, relevant and timely, CIOs need to focus on the guardrails, competencies, approaches, methods and tools. But most importantly, CIOs need to engage the business to want to change – to design the future rather than fix the past. This session focuses on how to build that engagement.


Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:45 PM
Learn to Innovate: Innovate to Learn
Janelle Hill, Distinguished VP Analyst, Gartner

Innovation is critical to digital business. Yet the more successful the analog business or public sector enterprise, the more likely that innovation is a lost art! This session provides guidance for CIOs to jump start an innovative program that includes business peers. Our approach to innovative experimentation enables joint creation of an ROI-alternative business case to justify funding of potential high value ideas.


Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:45 PM
From Principles to Procedures to Controls — How Change Really Happens at Scale
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner

The early era of digital experiments is drawing to a close, replaced by an era of digital at scale, bringing extensive and transformational business model change. For CIOs, it's time to abandon digital dabbling for something much more industrial strength. This session will show how to use trusted leadership techniques, from principles, cascading through policies to procedures to training to controls to deliver digital change at scale.


Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 03:30 PM
Workshop: Tips, Tricks and Best Practices for New CIOs (Repeat)
Tony Feeney, VP, Executive Partner, Gartner
Martin Hoelscher, VP, Team Manager, Gartner

Are you a new CIO to either the role or an organization? Are you looking for tips, tricks and insights to successfully navigate a new environment? This workshop is designed to aid new CIOs in successfully assessing their environment and building solid business relationships.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 03:30 PM
Workshop: Change Leadership in Digital Business
Fabrizio Magnani, Sr Executive Partner, Gartner
Javier Gonzalez Ferran, VP, Team Manager, Gartner
Jean-Marc Monti, Sr Executive Partner, Gartner

Is your organization challenged by change? Are your people reluctant to leave their comfort-zone even if this is clearly inevitable? Are you suffering fatigue of ambiguity and apparent lack of coherence in the strategy of the organization? This dynamic workshop is for you. Learn how to become a change leader, how to empower the team and the organization to move toward a new vision using Gartner’s insights. Be ready to explore emerging practices and recent neuroscience discoveries with your peers during this highly interactive workshop. The wisdom is in the room.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Thursday, 08 November, 2018 09:00 AM|Thursday, 08 November, 2018 09:45 AM
CIOs vs. Their Enterprise: What It Takes to Win
John-David Lovelock, Distinguished VP Analyst, Gartner

Doesn't it feel like CIOs are always fighting? Fighting for budget, fighting to do projects and even fighting off ill-advised corporate initiatives. The CIOs struggle against corporate Motivation for IT, Planning Cycles and Control of IT Decisions. By leveraging the same techniques that major vendors use to sell their technology, CIOs can stop fighting and start winning.


Thursday, 08 November, 2018 10:00 AM|Thursday, 08 November, 2018 10:45 AM
Pitfalls to Avoid and Practices to Adopt for Organizational Change Success
Suzanne Adnams, VP Analyst, Gartner

CIOs are recognizing that digital and business transformation initiatives depend on successful cultural change. Identifying and avoiding common pitfalls in organizational change practices can increase the success of enterprise transformation initiatives. Organizational change isn't a mystery, but does require mastery of some "easier said than done" practices. CIOs will benefit from using these practices and instilling them in their organizations.


Thursday, 08 November, 2018 11:00 AM|Thursday, 08 November, 2018 11:45 AM
Talent Futures: How AI Will Impact Jobs and Your Workforce (Repeat)
Helen Poitevin, Sr Director Analyst, Gartner

By 2020, AI becomes a positive net job motivator, creating more jobs than it destroys. As AI evolves and matures, new jobs and new ways of working will emerge. In this session, we will explore the future of work and how CIOs should support their organizations as they navigate the transition to an AI-enabled workforce.


Thursday, 08 November, 2018 11:00 AM|Thursday, 08 November, 2018 11:45 AM
Scaling Innovation Beyond Pretty Prototypes (Repeat Session)
Kristin Moyer, Distinguished VP Analyst, Gartner

There has been a lot of focus on the front end of innovation — how to come up with and develop great ideas. But what about the back end, when an idea has been proven and now needs to be scaled across the enterprise or customer base? Too many ideas — many of them useful, some of them transformative — die at this scaling stage. This session shows attendees how to tackle three big obstacles to scaling, what we call scale breakers and turn them into scale makers to succeed.


Thursday, 08 November, 2018 11:00 AM|Thursday, 08 November, 2018 11:45 AM
A Practical Approach to Presenting to the Board of Directors for CIOs (Repeat)
Tina Nunno, Distinguished VP Analyst, Gartner

Some CIOs say, "Every presentation in front of the board, is an opportunity to get fired." Board presentations are often high-stress encounters for CIOs and other executives. This session will present practical tips and techniques for dealing with board presentations, from reporting status to dealing with digital discussions.


Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
Top Trends in Security for 2018/2019
Bart Willemsen, Sr Director Analyst, Gartner

This presentation will outline ongoing changes in security operations/policy/organization, technical migrations, shifts in security mindsets, societal changes, and modifications in adversarial tactics that CISOs and their direct reports should monitor. Attendees will learn strategic changes that aren't yet widely recognized but will have broad industry impact and significant potential for disruption. Through 2022, technologies related to these trends will reach a level of maturity that crosses a critical tipping point.


Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
Scaling Innovation Beyond Pretty Prototypes
Kristin Moyer, Distinguished VP Analyst, Gartner

There has been a lot of focus on the front end of innovation — how to come up with and develop great ideas. But what about the back end, when an idea has been proven and now needs to be scaled across the enterprise or customer base? Too many ideas — many of them useful, some of them transformative — die at this scaling stage. This session shows attendees how to tackle three big obstacles to scaling, what we call scale breakers and turn them into scale makers to succeed.


Monday, 05 November, 2018 11:15 AM|Monday, 05 November, 2018 12:00 PM
The Top 10 Cloud Myths
Gregor Petri, VP Analyst, Gartner

Cloud computing is uniquely susceptible to the perils of myths due to the nature, confusion and hype that permeates IT (and beyond) today. Whether they revolve around security concerns or cost savings, cloud myths primarily serve to impede innovation and distract us from real progress toward digital business. We highlight some of the most dangerous and misleading cloud myths and how to move beyond them.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:20 PM
Magic Quadrant for Network Services, Global
Neil Rickard, VP Analyst, Gartner

Providers of global enterprise network services are responding to clients' transformational requirements to support agile, digital business underpinned by migration to IaaS and SaaS. Gartner's 2018 update of this key Magic Quadrant shows which providers are leading the market in the provision of innovative services, and which have carved out specialisms based around differentiated service or price offerings.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:20 PM
Hype Cycle for Emerging Technologies
Brian Burke, Research VP, Gartner
Don Scheibenreif, Distinguished VP Analyst, Gartner

Organizations are facing a storm of digital disruption that has significantly changed how technology is envisioned, built and consumed. CIOs must understand these emerging technologies to ascertain the impacts they will have to their business. This session will identify the key emerging technologies that CIOs must track.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Cancelled: Immersive Technologies Offer Infinite Possibilities
Marty Resnick, Sr Director Analyst, Gartner

Application leaders should consider the use of immersive technology (virtual reality, augmented reality and mixed reality) to add value to their app portfolios, meet business demands for these technologies and shift to a multiexperience mindset as part of their mobile and digital app strategies. This session provides an opportunity to ask about the specific use cases and case studies of the use of immersive technology in the enterprise and how to get started.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Ask the Analyst: How to Successfully Pursue DevOps From the Perspectives of Culture and Process
George Spafford, Sr Director Analyst, Gartner

This session will give clients the opportunity to ask questions about organization, culture, leadership and process matters relating to DevOps.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
Top 10 Things CIOs and IT Leaders Need to Know About API Platforms and Creating an Ecosystem
Paolo Malinverno, VP Analyst, Gartner

Application programming interfaces (APIs) are used engage ecosystems, reaching out to business partners and to end users through mobile and new conversational channels. APIs enable business moments and can spark innovative ideas and apps. Running a bimodal API program, publishing APIs securely and taking advantage of the API economy presents a number of challenges to the CIO and IT Leaders. In this session, we explore these issues and solutions.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 02:45 PM
How to Empower the Augmented Employee in the Digital Workplace
Rob Smith, Sr Director Analyst, Gartner

Augment reality (AR) and wearable technology offer new opportunities to improve an organization's efficiency, yet in the same time offers great challenges around actually implementing it. This session will not focus on the technology aspects of augmented reality or wearable technology, but instead what is needed to actually launch an AR or wearable project such as user requirements, data protection, management policies, and location issues while highlighting the benefits from doing so.


Monday, 05 November, 2018 02:00 PM|Monday, 05 November, 2018 03:00 PM
Roundtable: Financial Management of Agile Development — What Changes?
Christopher Wade, Sr Executive Partner, Gartner

Companies adopting agile development often face financial procedures that assume a project structure and waterfall methodology. Budgeting, time reporting and capitalization processes all change. Share your best practices for solving these problems with you peers.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Monday, 05 November, 2018 02:30 PM|Monday, 05 November, 2018 02:50 PM
Understanding the Blockchain Platform Market
Brian Burke, Research VP, Gartner
David Furlonger, Distinguished VP Analyst, Gartner

The blockchain platform market is only in its early stages, as a result of which there is no industry consensus on product concept, feature set, core application requirements or target market. The number of competitors will continue to increase over the next 12 to 18 months, with a regular inflow of new entrants and no foreseeable peak, with approximately 100 participants currently, up from an estimated 65 from midyear 2017.


Monday, 05 November, 2018 02:30 PM|Monday, 05 November, 2018 02:50 PM
Magic Quadrant: CRM Lead Management, Fueling Your Revenue Growth
Ilona Hansen, Sr Director Analyst, Gartner

Lead management is the process of capturing leads, tracking their activities and behavior, qualifying them, giving them constant attention to make them sales-ready, and then passing them on to the sales team. Lead management integrates business process and technology to close the loop between marketing and direct or indirect sales channels, and to drive higher-value opportunities through improved demand creation, execution and opportunity management — which is the foundation for revenue growth.


Monday, 05 November, 2018 02:30 PM|Monday, 05 November, 2018 02:50 PM
Hype Cycle for Enterprise Architecture
Philip Allega, VP Analyst, Gartner

Ready for continuous next? You'll need EA. Knowing the state of a modern EA practice gives you a comparison point to your own EA effort today. Learn leading practices. Discover how EA has evolved to advise technology-enabled business innovation planning. Use this knowledge to determine if you have a modern EA practice, or if you need to get one and what your expectations should be for EA today.


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 04:35 PM
Magic Quadrant for Endpoint Protection Platforms, 2018
Marc-Antoine Meunier, Sr Director Analyst, Gartner

The EPP MQ is one of the most popular documents on Gartner.com, and clients want to understand what the relative placement really means. This presentation will take you through the analysis process, the assessment criteria and of course the products themselves. Attendees will get updated information and guidance on how best to use this document when evaluating vendors.


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 04:35 PM
Magic Quadrant for High Productivity Application Platform as a Service for the Enterprise
Van Baker, VP Analyst, Gartner

This session gives an update on this year's Magic Quadrant for High Productivity Application Platform as a Service (hpaPaaS), covering the top 20 vendors and including traditional vendors Microsoft, Oracle, and Salesforce, and smaller independents including those that work with IBM and SAP.


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 04:35 PM
2018 Magic Quadrant and Critical Capabilities for Unified Endpoint Management Suites
Rob Smith, Sr Director Analyst, Gartner

As mobile computing and client computing merged to form end-user computing, so have the tools. Unified Endpoint Management (UEM) includes functionality to manage mobiles, tablets, PCs, Macs, and smart IoT devices which end-user computing manages. This presentation reviews the first UEM Magic Quadrant and Critical Capabilities.


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
Applications 2023: Driving Change in a Digital World
Dennis Gaughan, VP Analyst, Gartner

Digital business is creating unprecedented change to how organizations must deliver software capabilities to meet business goals. Applications 2023 is Gartner's five-year vision of how technology, delivery models and skills have to change for application leaders to drive the changes in their organization and ensure success.


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:00 PM
Digital Business Success Demands Mastering the Management of 'Systems of Systems'
Andy Kyte, Distinguished VP Analyst, Gartner

The delivery of IT capability is fragmenting at the same time that customers and employees expect everything to work seamlessly. The old rules, design principles and governance structures are incapable of coping with the fragmentation between information technology and multiple instances of business technology. Business and IT need to understand and adopt systems of systems thinking and they need to do it quickly.


Monday, 05 November, 2018 04:15 PM|Monday, 05 November, 2018 05:15 PM
Roundtable: Building a Digital Business Technology Platform
Chris Boyd, VP, Team Manager, Gartner

There are many approaches to assembling a platform to support your digital business. Participants will share their experiences and decisions on core technologies for integration, orchestration, development platforms, Internet of Things, and APIs/ecosystems. How did they leverage existing platforms and technology investments? What was the role of partners? What vendors can help and what are the cost implications?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Your Data Center Is Dead: Creating the Next Generation Infrastructure
David Cappuccio, Distinguished VP Analyst, Gartner

After decades of owning and managing data centers, today's enterprise must grapple with the issues of how to support older applications, while at the same time embracing cloud services, edge environments, IoT and the march toward a digital economy. This session focuses on how enterprises are solving these problems; building an a distributed, global infrastructure and minimizing risk along the way.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Leverage the AI Capabilities in CRM
Brian Manusama, Sr Director Analyst, Gartner
Anthony Mullen, Research Director, Gartner

Companies are investigating AI capabilities to better engage with customers. Using AI augmented CRM functionality will help your Customer Service, Field Service, Sales and Digital Commerce to perform better. Learn in this session how you can take best advantage of AI functions like Conversational AI platforms, Natural Language tools and Machine Learning techniques can boost your CRM initiative.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Teach Your Applications the Art of Self-Defense
Dionisio Zumerle, Sr Director Analyst, Gartner

Most people think of back-end security when thinking of application security. Much of the intelligence of applications is moving to the front end. JavaScript and browser plugins provide rich functionality and code on the client side. This presentation will highlight the solutions for enterprises to shift their approach to align with this trend. From code obfuscation to anti-tampering controls, from certificate pinning to browser protections, we will present the approaches, tools and vendors that will secure applications front ends.


Tuesday, 06 November, 2018 09:00 AM|Tuesday, 06 November, 2018 09:45 AM
Ask the Analyst: No Application Left Behind — Best Practice in Co-management of Business Unit Applications
Andy Kyte, Distinguished VP Analyst, Gartner

It's not Ghost IT or Shadow IT or Rogue IT: It's IT that has all the needs for security and integrity and integration and quality assurance of any other IT. Application leaders need to help the enterprise to develop governance and management policies that embrace business unit applications as well as traditional IT applications. This is not an "Us and Them" problem — this is a "we" problem. But someone has to take ownership of solving the problem.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 11:45 AM
The Emerging Technologies That Will Drive the Future of IoT
Nick Jones, Distinguished VP Analyst, Gartner

Technology innovation will drive new IoT opportunities for a decade. Examples include on-chip identity, security, and AI; novel wireless networks; IoT blockchains; edge and fog architectures; 5G; next-generation power harvesting; ultra-low-cost LPWAN; new location sensing technologies. Understand and harness the future of IoT technology to enable new business opportunities.


Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:00 PM
CIOs, You've Lost the Race: How to Become Relevant in Data and Analytics
Jorgen Heizenberg, Sr Director Analyst, Gartner

Data and analytics is at the core of digital business, reinventing industries and redefining business models. Distributed analytics teams in business functions are leading the charge and reshaping IT’s role in data and analytics. This session will cover: 1) How to foster not fight business led analytics 2) Striking the balance between IT led centralized/and business decentralized teams 3) "Must have" strategic roles and partnerships


Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:00 PM
Ask the Analyst: The Impact of GDPR on Security Control and Vendor Selection
Bart Willemsen, Sr Director Analyst, Gartner

The GDPR ups the ante and tilts the business case for compliance as of 2018. Typical questions that might be asked in this “Ask the Analyst” session include: How can I take a holistic view on the entire data life cycle? How do I make difficult decisions with regards to applicable security controls to apply? Can we still analyze data? Should we anonymize, pseudonymize, other options? Please note: Attendees should come prepared to ask questions and contribute to the discussion.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 11:15 AM|Tuesday, 06 November, 2018 12:00 PM
The Enterprise Network Scenario — Say Goodbye to the CLI
Neil Rickard, VP Analyst, Gartner

Network infrastructure must be both agile and available to truly scale digital initiatives. This session describes the people, process and technology changes required to enterprise networks over the next several years. In this session, we will cover what external and macro level factors will impact enterprise networks, how will new technologies impact enterprise networks and what best practices should clients employ within their networks.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:20 PM
Hype Cycle for Digital Commerce
Mike Lowndes, Sr Director Analyst, Gartner

This Hype Cycle is a must-see for IT strategists, CIOs and application leaders responsible for digital commerce. It charts many of the technologies, services and concepts that will serve as the triggers to enable improved customer experience and increased revenue through digital commerce initiatives.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:20 PM
Magic Quadrant for Managed Workplace Services: Toward a Differentiated Digital Workplace
David Groombridge, Sr Director Analyst, Gartner

The infrastructure outsourcing services marketplace is rapidly evolving due to the need to serve the millennial workforce with a consumer-grade and secure digital workplace environment. Gartner's 2018 update of this major Magic Quadrant for Europe reveals many changes and shows which providers are challenged by the complexity of the digital workplace transformation and who are those performing well in specific critical capabilities.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:20 PM
Hype Cycle for Application Architecture
Paul Vincent, Sr Director Analyst, Gartner

The Gartner Hype Cycle is a consolidated view of the dynamics in a selected market and its cycles of innovation. This session will examine key innovations in application architecture that support your transition to digital business.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:30 PM
How to Select the Right Cloud Management Tools
Arun Chandrasekaran, Distinguished VP Analyst, Gartner

I&O leaders are challenged to manage private, public and multicloud services. This requires understanding the different types of cloud management tools along with the trends and the problems that can be addressed. This session will present a framework that organizations can use to select the right tools to manage their cloud deployments.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:45 PM
Add AI to Your Applications By Using AI APIs
Paolo Malinverno, VP Analyst, Gartner

Several machine learning and general AI algorithms are packaged in APIs, which are available from cloud and dedicated providers. AI APIs offer an instant chance to make applications smarter, with straightforward integration. This session overviews present examples and future opportunities for usage in the execution of digital strategies.


Tuesday, 06 November, 2018 02:00 PM|Tuesday, 06 November, 2018 02:45 PM
Continuous Delivery Requires Continuous Modernization of Old and New Applications
Stefan Van Der Zijden, Sr Director Analyst, Gartner

CIOs need to provide the best support for digital business initiatives with agility and velocity to stay in sync or, better, stay ahead. To support this, the IT organization needs to go into a continuous delivery mode. However existing applications that are part of the value chain can introduce impediments and delays. In this session we will present best practices on how continuous modernization can cure impediments in old applications and prevent impediments in new applications.


Tuesday, 06 November, 2018 02:30 PM|Tuesday, 06 November, 2018 02:50 PM
Hype Cycle for Digital Workplace
Matthew Cain, Distinguished VP Analyst, Gartner

CIOs must creatively balance the needs of individuals and teams against those of the organization. Gartner's Hype Cycle for Digital Workplace helps prioritize your workplace technology selection and unravels approaches that progressive organizations are deploying to harness the power of their workforce. Nobody wants to waste time and money chasing trends that go nowhere, nor does anyone want to be left behind.


Tuesday, 06 November, 2018 02:30 PM|Tuesday, 06 November, 2018 02:50 PM
Magic Quadrant and Critical Capabilities for Hyperconverged Infrastructure
Philip Dawson, VP Analyst, Gartner

This session looks at the new Magic Quadrant and Critical Capabilities for Hyper Converged Infrastructure and the five workloads of consolidated, business critical, cloud ROBO and VDI use cases


Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:05 PM
Market Guide for Robotic Process Automation Software
Cathy Tornbohm, VP Analyst, Gartner

Robotic process automation tools cut costs, eliminate keying errors, speed up processes and link applications. Enterprise architecture and technology innovation leaders must understand the differences in technical functionality of RPA tools to select the right software platform.


Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:05 PM
Magic Quadrant for Application Security Testing
Dionisio Zumerle, Sr Director Analyst, Gartner

Security and risk management leaders should select AST tools and services and embed them in the SDLC as a critical component of an application security program. In this session, we will illustrate the market and main vendors in the application security testing space.


Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:30 PM
Blockchain Society
David Furlonger, Distinguished VP Analyst, Gartner

The integration of Blockchain, AI and IoT provide societies with an unprecedented opportunity to paint a new and radically different picture of how to live, thrive and survive in a Programmable Economy. Outcome-based medicine, sustainability, financial inclusion and global identity challenge existing governance models. Blockchain enables a new societal contract and poses a question of whether it provides capabilities everyone needs but no one, in the end, wants.


Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:30 PM
Ask the Analyst: How Chatbots Provide Real Value for Your Customers and Your Organization
Brian Manusama, Sr Director Analyst, Gartner
Van Baker, VP Analyst, Gartner

This session will answer questions about how to change the way that you engage with your customers. This will include: • How do you differentiate between a chatbot and a virtual assistant? • What is the overall potential value, usefulness and the impact? • What is the acceptance of customers? • What are there best practices for implementation? • What evolution is expected for chatbots?

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:30 PM
Getting Started With Chatbots, Virtual Assistants and Conversational Platforms
Magnus Revang, Sr Director Analyst, Gartner

The use cases for chatbots and virtual assistants in the enterprise is exploding. Customer service, employee productivity, marketing, HR and boardroom decision making is all domains where conversational platforms is making an impact. We look at the use cases for chatbots, how to get started and how to navigate the very confusing vendor landscape.


Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:30 PM
Ask the Analyst: Is Serverless Right for You?
Paul Vincent, Sr Director Analyst, Gartner

Serverless computing is the new hotness in cloud computing. It promises to dramatically cut costs and improve your agility. But is it right for you? Can you move your applications to serverless? If you do, will you gain those promised benefits? Come to this session to get your questions about serverless answered.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Tuesday, 06 November, 2018 03:45 PM|Tuesday, 06 November, 2018 04:30 PM
Managing an Application Portfolio Demands More Than Application Portfolio Management
Andy Kyte, Distinguished VP Analyst, Gartner

Software is expensive to acquire, but even more expensive to operate, support, maintain and modify. Managing a large, complex, diverse and aging application portfolio to meet all today's operational requirements whilst simultaneously modifying that portfolio to meet the short-, medium- and long-term demands of digital business is a herculean task that needs the full engagement of the CIO. This presentation offers practical advice on the three critical disciplines necessary for successful application management.


Tuesday, 06 November, 2018 04:15 PM|Tuesday, 06 November, 2018 04:35 PM
AI Hype Cycle for Myths and Realities of AI Beyond the Hype
Svetlana Sicular, VP Analyst, Gartner

A virtuous cycle for a new generation of AI builds along several critical dimensions. Use the AI Hype Cycle to understand maturity of various dimensions underpinning AI. The risk of ignoring potentially transformational AI technologies exceeds the mitigated risk of fast, early failure.


Tuesday, 06 November, 2018 04:15 PM|Tuesday, 06 November, 2018 04:35 PM
The Infrastructure Strategies Hype Cycle
Philip Dawson, VP Analyst, Gartner

This session covers Gartner's 2018 Hype Cycle for Infrastructure Strategies, where attendees will learn about key disruptive trends in the infrastructure space, including; edge computing, bimodal Mode 1/Mode 2 Multimode infrastructure, Internet of Things, software-defined anything, cloud- and container-based delivery, and virtualization.


Wednesday, 07 November, 2018 09:00 AM|Wednesday, 07 November, 2018 10:00 AM
Roundtable: Blockchain in the Transport & Logistics Industry — Moving Beyond Pretty Projects
Luna Blanco, Team Client Manager, Gartner
Thierry Kuperman Le Bihan, VP, Executive Partner, Gartner

Blockchain is being massively hyped today and there is a growing excitement about the technology. The Transport industry is now experimenting it in many different areas (airport information, 3PL traceability, MRO, cargo freight tracking, supply chain transactions, carpooling, digital identities, name it … as with any innovation, it all comes down to ownership, behavior and process. Please come and share your experiences with your peers to learn about successful experiences and also lessons learnt from other’s failures.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 09:15 AM|Wednesday, 07 November, 2018 09:45 AM
Marry Design Thinking With a Minimum Viable Product Approach to Ensure Digital Business Success
Van Baker, VP Analyst, Gartner

Design thinking starts with the user at the center of the use of technology. Understanding the user is critical to the determination of the business needs and how to effectively deliver technology to drive the business into the era of digital business. Development of a minimal viable product gives a critical building block to facilitate ongoing design driven technology evolution that mirror the changing needs of both the users and the business.


Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 11:45 AM
Digital Twins: The Future of Better Digital Business Decisions
Emil Berthelsen, Sr Director Analyst, Gartner
Nick Jones, Distinguished VP Analyst, Gartner

The rise of digital twins (aka software models of physical things) is creating the next chapter for digital business platform strategies. Enterprises are leveraging Internet of Things (IoT) technologies for their digital platform journey. In a significant number of digital platform IoT use cases, what is emerging as the critical innovation is the digital twin that helps stakeholders to make better decisions about their actual things, their context, and their current and future state.


Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 11:45 AM
The CIO Guide to API Security: Enabling Innovation Without Enabling Attacks and Data Breaches
Paolo Malinverno, VP Analyst, Gartner

APIs are used to enable partners to interact directly with your digital business platform, as well as being the building-blocks of mobile, web and VPA applications. However, APIs, by their nature, enable access to data and application functionality which otherwise would be locked away. Therefore, they must be secured. In this session, we examine the current state of API security.


Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 12:00 PM
How to Be a Successful I&O Leader in the Era of Digital Business
Arun Chandrasekaran, Distinguished VP Analyst, Gartner

In the era of digital business, I&O leaders will have to transform themselves yet again, to be a catalyst for positive change. By focusing on platform creation, fostering risk-taking culture and recalibrating I&O's role within the enterprise, I&O leaders can lead the charge.


Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 12:00 PM
Ask the Analyst: Key Trends in Data Management
Roxane Edjlali, Sr Director Analyst, Gartner

This session will address your questions about the current trends in data management. Topics will include rebalancing of collecting vs. connecting your data assets, use of cloud for hosting and dbPaaS, implementing data lakes and other architectures for big data and other trends in data management. Bring your questions and explore the future of data management.

Please Note: based on availability and eligibility you may sign-up for this session via Events Navigator after you register for this event.

Wednesday, 07 November, 2018 11:15 AM|Wednesday, 07 November, 2018 12:00 PM
The Hybrid Integration Platform: Can You Be in Business Without One?
Massimo Pezzini, Distinguished VP Analyst, Gartner

An "unintegrated digital business" is simply an oxymoron. Digitalization does empower organizations to innovate and disrupt, but entails tackling a daunting array of application, data, APIs, mobile apps, ecosystems and "things" integration issues.An enterprisewide hybrid integration platform (HIP) to support these challenges is becoming a business utility such as networks, email and ERP: a precondition to be in business for organizations of any kind. Key issues: • What are the drivers and trends that will force CIOs to implement a business utility-style HIP? • How will CIOs deliver a versatile and cost effective HIP? • Which organizational models will CIOs adopt to enable a pervasive, self-service approach to integration?


Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:20 PM
Magic Quadrant for Full Life Cycle API Management
Paolo Malinverno, VP Analyst, Gartner

We use APIs everyday. The disruptive requirements of digital transformations, their frequent need to build new ecosystems, and the pressing need for application rationalization will continue to deeply change the market for the platform that enables API programs: Full life cycle API management. This Magic Quadrant rates the providers in that market.


Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:20 PM
Hype Cycle for Digital Workplace
Matthew Cain, Distinguished VP Analyst, Gartner

CIOs must creatively balance the needs of individuals and teams against those of the organization. Gartner's Hype Cycle for Digital Workplace helps prioritize your workplace technology selection and unravels approaches that progressive organizations are deploying to harness the power of their workforce. Nobody wants to waste time and money chasing trends that go nowhere, nor does anyone want to be left behind.


Wednesday, 07 November, 2018 02:00 PM|Wednesday, 07 November, 2018 02:30 PM
Reimagining the Application Organization in a Product-Oriented World
Matthew Hotle, Distinguished VP Analyst, Gartner

CIOs and application leaders are facing an extended moment of change that will change literally everything they do. That "moment" is being driven by digital business needs and it can be months or even years in duration. During that moment, everything will change! We will discuss the fundamental changes that will occur and what CIOs and Application Leaders can do to be successful.


Wednesday, 07 November, 2018 02:30 PM|Wednesday, 07 November, 2018 02:50 PM
Magic Quadrant: Enterprise Agile Planning Tools
Keith Mann, Sr Director Analyst, Gartner
Nathan Wilson, Sr Director Analyst, Gartner

Gartner's Magic Quadrant provides standards for market analysis and assessment to support buyers in selecting vendors and services. In this session, we will examine the enterprise agile planning tools market, identify key trends within it, and discuss the vendors appearing in the Magic Quadrant.


Wednesday, 07 November, 2018 02:30 PM|Wednesday, 07 November, 2018 02:50 PM
Hype Cycle for DevOps
Joachim Herschmann, Sr Director Analyst, Gartner

DevOps initiatives include a range of technologies and methodologies spanning the software delivery process. The Hype Cycle for Dev Ops provides IT leaders and DevOps practioners with the necessary insight to help them understand the readiness and capabilities of technology to identify the most appropriate choices for their specific DevOps initiative.


Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:05 PM
Magic Quadrant for Master Data Management Solutions
Simon Walker, Sr Principal Analyst, Gartner

Digitalization of business places substantive requirements upon organizational data. Master data is paramount in the need for accuracy and semantic consistency across the enterprise regardless of application, suite or service. In this session we will address: • Who are the predominant vendors within the MDM competitive landscape? • What are the critical capabilities for enterprise MDM solutions? • How do the vendors that qualified for inclusion in the MDM Magic Quadrant stack up?


Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:05 PM
Hype Cycle for 2018 Cloud Computing
Gregor Petri, VP Analyst, Gartner

This session will outline the insights from the latest hype cycle for cloud computing where many cloud technologies are becoming mainstream, and others are starting to emerge as the next market disruptors.


Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:30 PM
Is 'Serverless' the Future of Servers? — An I&O Leader's Guide to Serverless Computing
Arun Chandrasekaran, Distinguished VP Analyst, Gartner

Serverless computing is an emerging software architectural pattern that promises to eliminate the need for infrastructure provisioning and management. This session will examine how serverless is different from VMs and Containers, and offer best practices on how I&O leader's can mobilize their teams to support this technology.


Wednesday, 07 November, 2018 03:45 PM|Wednesday, 07 November, 2018 04:30 PM
What Comes After Moving to Cloud Office? Quite a Bit, Actually
Jeffrey Mann, VP Analyst, Gartner

Once you have successfully moved your organization to Office 365 or G Suite, you might think there is little left to do; the benefits will just come pouring in. If you are lucky, some will. Everyone else will need to make sure the benefits by figuring out how to manage their deployment effectively, how to take advantage of the new capabilities to drive new ways of working, and how to make decisions about when not to use cloud office but consider an alternative. In short "What comes next?"


Wednesday, 07 November, 2018 04:00 PM|Wednesday, 07 November, 2018 04:30 PM
Latest Workplace Trends and Why You Should Care
Daniel Barros, VP Analyst, Gartner

Intelligent automation, virtual agents, chatbots and IoT are reshaping the workplace services market and enabling client organizations to transform the corporate environment to attract and retain the necessary talent to succeed in digital business. This session will examine the latest digital workplace trends affecting the work environment and what should you do about it.


Wednesday, 07 November, 2018 04:15 PM|Wednesday, 07 November, 2018 04:35 PM
Hype Cycle for Internet of Things
Emil Berthelsen, Sr Director Analyst, Gartner

IoT is becoming a significant component of, and a major contributor to, the digital business initiatives across virtually all organizations. IoT as a whole is still an immature market; however, as a result of its growth, it is already dividing into consumer, commercial and industrial segments. Each segment has a different solution, product and technology requirements. This 2017 Internet of Things Hype Cycle illustrates the current state of IoT.


Wednesday, 07 November, 2018 04:15 PM|Wednesday, 07 November, 2018 04:35 PM
Magic Quadrant and Critical Capabilities for Sales Performance Management
Julian Poulter, Sr Director Analyst, Gartner

Theater session to discuss how the new CC fits into evaluating vendors in conjunction with the MQ. Why we included a CC this year and why it's important as IT leaders to evaluate this piece of software in the mix of cloud applications that will drive business.


Thursday, 08 November, 2018 09:00 AM|Thursday, 08 November, 2018 09:45 AM
Leading the Agile Transformation Beyond IT
Alicia Mullery, Sr Director, Advisory, Gartner

Agile is no longer just for IT, nor confined to IT projects. Business unit and functional leaders are using agile in their own functions to achieve speed gains and instill a customer-centric focus. CIOs’ experience with agile delivery allows them to play a leading role in helping the rest of the C-suite implement agile principles and transform enterprise processes for speed and agility. In this session, we’ll look at practical tools from Vanguard, Vistaprint and others that CIOs can use to boost understanding of the value of agile outside IT and introduce agile practices across the enterprise.


Thursday, 08 November, 2018 10:00 AM|Thursday, 08 November, 2018 10:45 AM
Embedded AI Fundamentally Changes the Enterprise Applications Market
Dennis Gaughan, VP Analyst, Gartner

Artificial Intelligence Hype is currently off the charts, as people look to create new applications that apply ML/AI techniques. However, a more profound change is happening as major packaged application vendors embed AI technologies into their core applications which will impact how applications are selected, implemented, licensed, and consumed. Every vendor has their own approach — are you ready to understand the impact to your organization?


Thursday, 08 November, 2018 11:00 AM|Thursday, 08 November, 2018 11:45 AM
Innovate! Top 10 Trends Transforming Digital Commerce
Mike Lowndes, Sr Director Analyst, Gartner

Digital commerce market growth is expected to sustain double digit CAGR growth for the next five years. Accordingly, CIOs and IT leaders report plans to grow internal budgets for digital commerce in support of delivering digital strategies central to business growth and often aligned with bigger digital business strategies. To meet rapidly evolving customer experience expectations, innovation is essential in the digital commerce channel. This session provides an overview of the top 10 trends in digital commerce that IT leaders must consider in their strategic commerce portfolio of capabilities.


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