Monday, 09 November, 2020 / 10:00 AM - 10:45 AM GMT
(05:00 AM - 05:45 AM EST)
Daryl Plummer, Distinguished VP Analyst, Gartner
Don Scheibenreif, Distinguished VP Analyst, Gartner
Tina Nunno, Distinguished VP Analyst, Gartner
Paul Saunders, Sr Director Analyst, Gartner
Leaders worldwide are guiding their organizations into an uncertain future. But can we do more than just survive change? An adaptive, resilient business—the composable business—promises bold outcomes. CIOs throughout the private and public sectors are combining what their organizations do well with new ideas about technology, learning and ecosystems. Gartner’s 2020 Symposium Keynote covers the strategies that, even in turmoil, create greater advantage.
Monday, 09 November, 2020 / 11:00 AM - 11:30 AM GMT
(06:00 AM - 06:30 AM EST)
Brian Burke, Research VP, Gartner
Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Companies must examine the business impact of these trends and adjust business models and operations appropriately or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore especially as they deal with the uncertainty driven by the pandemic and need to plan for a post-pandemic world.
Monday, 09 November, 2020 / 11:00 AM - 11:30 AM GMT
(06:00 AM - 06:30 AM EST)
Dave Aron, Distinguished VP Analyst, Gartner
In order to win in volatile times, composability needs to be aimed at the goal of becoming antifragile. Where robustness and resilience focus on the ability to survive in difficult and uncertain times, antifragility goes further, aiming to shape our businesses and government agencies to be even more valuable to their customers and other stakeholders in uncertain times.
Monday, 09 November, 2020 / 11:00 AM - 11:30 AM GMT
(06:00 AM - 06:30 AM EST)
Donna Scott, Distinguished VP Analyst, Gartner
As CIOs come out of the immediate response phase of COVID-19 lockdown, most will find that they need to revisit and rewrite their IT strategy. This session will show how CIOs can use the Gartner Postpandemic Planning Framework as a starting point for a review of their IT strategy.
Monday, 09 November, 2020 / 11:00 AM - 11:30 AM GMT
(06:00 AM - 06:30 AM EST)
Chris Ganly, Sr Director Analyst, Gartner
Difficult times call for difficult actions. In an uncertain and pressurized economic environment organizations often face the challenge or realizing immediate IT cost savings. When faced with the challenge, all CIOs need to determine how to approach cost cutting in the least damaging way to the mid- and long-term health of the business.
Monday, 09 November, 2020 / 11:00 AM - 11:30 AM GMT
(06:00 AM - 06:30 AM EST)
Hung LeHong, Distinguished VP Analyst, Gartner
The 2020 crisis has only accelerated the need for enterprises to interact digitally with customers. And as markets reopen, a reverse effect will occur: customers will value in-person interactions and great physical spaces. Customers will want everything. Technology has everything to do with delivering to these new needs . Find out how to develop the technology foundation to serve the Everything Customer.
Monday, 09 November, 2020 / 11:00 AM - 11:45 AM GMT
(06:00 AM - 06:45 AM EST)
Rudolf Van Der Woude, Executive Partner, Gartner
Eduardo Mastranza, Executive Partner, Gartner
George Swale, Director, Advisory, Gartner
As IT reorganizes to support digital business outcomes, IT-focused metrics no longer make sense. To successfully support transformation, CIOs need to measure digital business outcomes and deliver the message using value stories. While organizations may continue to measure IT's operational and performance metrics such as adherence to SLAs and IT expenditure, these metrics alone fall short of assessing progress toward digital business priorities. Join this roundtable to connect and engage with peers, share and learn insights and emerging practices, benchmark your IT Metrics Program, and lastly have the chance to pose questions to a Gartner Advisor from our “Peer & Practitioner” line of research.
Monday, 09 November, 2020 / 12:30 PM - 01:00 PM GMT
(07:30 AM - 08:00 AM EST)
John Sanei, Futures Strategist. Human Behavior Specialist. Techpreneur. Keynote Speaker. Author., Future Self Academy
Becoming comfortable with the unknown is no longer a privilege of choice but a necessity. As we leap into our FutureNow, agility and clarity of self is vital to ensure our abundant tomorrow. Don’t be afraid to start over again, you may like your new story better.
Monday, 09 November, 2020 / 12:30 PM - 01:00 PM GMT
(07:30 AM - 08:00 AM EST)
Roger Caleya, Sr Director Analyst, Gartner
Now more than ever digital business can help organizations fulfill their mission and sustain growth. Learn how to analyze your organizations business model components and find way to increase its resilience through digital initiatives.
Monday, 09 November, 2020 / 12:30 PM - 01:00 PM GMT
(07:30 AM - 08:00 AM EST)
Janelle Hill, Distinguished VP Analyst, Gartner
The importance of resilience and adaptability are perhaps the two biggest “AHAs” from the global pandemic. These attributes distinguish digitalized business and enterprise operating models. We highlight crucial actions for CIOs to embed these attributes to redesign their entity’s business and enterprise operating model.
Monday, 09 November, 2020 / 12:30 PM - 01:15 PM GMT
(07:30 AM - 08:15 AM EST)
Giorgio Santini, Executive Partner, Gartner
Angelo Marotta, Sr Expert Partner, Practice, Gartner
Digital strategic priorities are rapidly shifting as we enter the “new normal" and organizations must quickly adapt their capabilities, optimize their resources and investments. During times of discontinuities and at the sunrise of a new phase, leaders are looking at their core digital priorities and how to accelerate their path to recovery and renew. Join this roundtable to explore how leaders are assessing their digital posture, rethinking their digital priorities and continuously measure the progress to sense and adapt to the volatile business context we live in.
Monday, 09 November, 2020 / 12:30 PM - 01:15 PM GMT
(07:30 AM - 08:15 AM EST)
Amro Amad, Sr Executive Partner, Gartner
Joe Malek, Executive Partner, Gartner
The ability to articulate a digital narrative for the enterprise and then convert that narrative into an actionable strategy is what distinguishes great leaders. In this 45-minute workshop, we will discuss how to convert your digital narrative into an actionable strategic plan using Gartner’s new strategic planning template. You will leave this session with Gartner’s new strategic planning template, an example of what ‘good’ looks like when the strategic planning template is completed and an outline of your personal strategic plan.
Monday, 09 November, 2020 / 02:45 PM - 03:15 PM GMT
(09:45 AM - 10:15 AM EST)
Frank Buytendijk, Distinguished VP Analyst, Gartner
AI gives technology the capacity to act with a certain autonomy — an early form of “agency,” or “life” with some poetic license. What can you learn from different views on the meaning of life to make sure the behaviors of AI match with what you call meaningful results?
Monday, 09 November, 2020 / 02:45 PM - 03:15 PM GMT
(09:45 AM - 10:15 AM EST)
Srinath Sampath, Sr Director Analyst, Gartner
How will you measure progress and manage risk as the world economy enters the recovery phase of the pandemic? Priorities and investments that appropriately manage risk will inform your decisions, smooth your path to recovery, and prepare you for the next crisis.
Monday, 09 November, 2020 / 02:45 PM - 03:15 PM GMT
(09:45 AM - 10:15 AM EST)
Mark Raskino, Distinguished VP Analyst, Gartner
Covid-19 triggered a multi-factor crisis. Big lurking issues were foregrounded. CIOs must rebuild as CEOs reshape their 2020s business strategies around the future of oil, productivity, environment, tech and more.
Monday, 09 November, 2020 / 02:45 PM - 03:15 PM GMT
(09:45 AM - 10:15 AM EST)
Stephen Smith, VP Analyst, Gartner
Savvy CIO's know that establishing clear KPIs that measure both progress and outcomes is critical. As enterprise’s look to the post-covid future, many are shifting their focus from radical cost cutting toward accelerating their digital business initiatives. This session will help CIOs and IT Executives reframe their digital KPIs to ensure that they make more rapid progress on their digital ambitions.
Tuesday, 10 November, 2020 / 10:00 AM - 10:30 AM GMT
(05:00 AM - 05:30 AM EST)
Simon Sinek, Renowned Leadership Expert,
The leaders who embrace an infinite mindset, build stronger, more innovative, more inspiring organizations. Their people trust each other and their leaders. They have the resilience to thrive in an ever-changing world, while their competitors fall by the wayside. Ultimately, they are the ones who lead the rest of us into the future. Join us for a fascinating discussion with best-selling author, Simon Sinek, on how to embrace an infinite mindset.
Tuesday, 10 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Chris Ganly, Sr Director Analyst, Gartner
Here we will discuss the changes in IT Financial Management and the shifts we are seeing, form on premises to cloud, from capex to opex, from projects to products, from waterfall to agile and what it means to the CIO and what they should do about it.
Tuesday, 10 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Helen Poitevin, VP Analyst, Gartner
Attendees interact with top Gartner experts on the notion of Composable Business, framed in the keynote and touched on in numerous sessions that link to the theme Compose The Future. Learn from key vision leaders on how business can excel in the challenging, competitive and fertile postpandemic climate.
Tuesday, 10 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
COVID-19 is a human and public health tragedy that is turning into an economic one. What should CIOs and IT leaders do to rebuild the future of their enterprise? This year's CIO Agenda, drawing from one of the longest running surveys of its kind in the world, sets out the actions necessary for CIOs and IT leaders to enable their enterprises to rebuild and reset their course after the COVID-19 disruption.
Tuesday, 10 November, 2020 / 12:15 PM - 12:45 PM GMT
(07:15 AM - 07:45 AM EST)
Dr. Pippa Malmgren, Economist and Co-Founder, H Robotics
Open your mind. Recessions can bring inflation. COVID may have damaged the world economy but it has also brought a huge infusion of capital and entrepreneurial spirit. Digitization that would have taken 10 years to occur has happened in three months. That’s a good reason the stock markets are so elevated. Geopolitics is no longer what you think: it's no longer about war games, it’s about children's games like Tik Tok. This has many investable consequences. Politics doesn't matter as much. Markets reward certainty and stability more than political persuasion.
Tuesday, 10 November, 2020 / 12:15 PM - 12:45 PM GMT
(07:15 AM - 07:45 AM EST)
Rui Zhang, Assoc Principal Analyst, Gartner
Collaborating with digital dragons has become increasingly important for companies to accelerate and scale digital capabilities. However, Digital Dragons are more complex than ever before, with their powerful ecosystems, data mastery, and the dual role of both enablers and potential competitors. Executive leaders need to understand the strategic advantages they could gain, the value exchange, as well as tactics to ensure a successful working relationship.
Tuesday, 10 November, 2020 / 12:15 PM - 01:00 PM GMT
(07:15 AM - 08:00 AM EST)
Guido Repaci, Sr Executive Partner, Gartner
Michael Von Uechtritz Und Steinkirch, Sr Executive Partner, Gartner
Self-fund your digital future. IT supplier spend has grown to account for 64% of IT spend presenting key opportunities to for CIO’s to effectively move from deal principles to business outcomes, define what can you do to ensure your contracts are going to deliver the right value to the business and select the right supplier ecosystem to ensure cost optimization and continuous productivity improvement as well as reduce the associated complexity with new sourcing models.
Tuesday, 10 November, 2020 / 01:45 PM - 02:30 PM GMT
(08:45 AM - 09:30 AM EST)
Fabrizio Magnani, Sr Executive Partner, Gartner
Roger Caleya, Sr Director Analyst, Gartner
Digital Business can be a significant source of increased revenues. However, many midsize organizations have trouble seeing how it applies to their circumstance and resources. In this roundtable we will share and discuss the different digital approaches to boost revenues in MSE, to spark inspiration and accelerate the discussion.
Tuesday, 10 November, 2020 / 01:45 PM - 02:30 PM GMT
(08:45 AM - 09:30 AM EST)
Vincent Hauteville, Executive Partner, Gartner
Patrik Ekström, VP, Executive Partner, Gartner
To drive greater agility, efficiency and responsiveness, CIOs are organizing a growing share of the work of IT around product management — small teams with end-to-end accountability across plan/build/run to delivery-specific business outcomes. This workshop will help IT leaders to identify their first product pilots through a step-by-step suitability assessment.
Tuesday, 10 November, 2020 / 02:30 PM - 03:00 PM GMT
(09:30 AM - 10:00 AM EST)
Hung LeHong, Distinguished VP Analyst, Gartner
The crisis impacts enterprises unequally. Some parts of the enterprise see significant growth only to return to normal, while others see big drops in volume with a slow recovery. This session provides a unifying framework that CIOs can use to plan the highly varying outcomes within their enterprise. It provides your team with a consistent language to describe and plan out expected outcomes.
Tuesday, 10 November, 2020 / 02:30 PM - 03:00 PM GMT
(09:30 AM - 10:00 AM EST)
Brian Prentice, VP Analyst, Gartner
If anything has been learnt over the first half of 2020, it's been the importance of having a compelling digital connection with external stakeholders. As the world's economy starts to find its feet it is likely that customers and partners maintain those digital connections as defined by industry leaders. This means CIOs will need to make digital product management a key part of their 2021 efforts. This presentation will provide a roadmap to CIOs to enable their organization to become in industry leader in digital product management.
Wednesday, 11 November, 2020 / 10:00 AM - 10:30 AM GMT
(05:00 AM - 05:30 AM EST)
Major Tim Peake, Astronaut,
In 2016, British astronaut Tim Peake returned from a six-month mission to the International Space Station. A manual docking, emergency spacewalk and leaking spacecraft were just some of the things he had to contend with during his 186 days in space. Tim's experiences have given him a unique insight into living in isolation, how to adapt to a changing environment and the importance of maintaining a positive and flexible mental attitude when things don't go to plan.
Wednesday, 11 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Roger Caleya, Sr Director Analyst, Gartner
Cloud and SaaS solutions are changing the financials of the IT area. CIOs need to master the basics of CAPEX and OPEX to properly discuss with their CFOs.
Wednesday, 11 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Daryl Plummer, Distinguished VP Analyst, Gartner
Predicting the impact of technology is much easier than predicting the impact of global change. Following the COVID virus, most will realize that global change is only one crisis away. Now, the ability to understand how predictions cross the entire spectrum of human life is critical. This presentation will project a future based on a present filled with uncertainty.
Wednesday, 11 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Roberta Witty, VP Analyst, Gartner
What if you always knew what was critical to your operations? What if you knew the situational awareness of an incident or crisis? What if you could improve decision-making by knowing how every business process worked? It is not an exaggeration that a well-implemented business continuity management program can deliver all of that and more. This session will show you how.
Wednesday, 11 November, 2020 / 10:45 AM - 11:30 AM GMT
(05:45 AM - 06:30 AM EST)
David Groombridge, VP Analyst, Gartner
Infrastructure services can consume IT budgets if organizations don’t focus on cost and productivity. Session will talk about steps key steps including:
1. How to reduce labor costs while preserving the service
2. How to preserve the level of services while reducing the labor required
3. How to reduce service requirements, but achieve the same outcomes
4. How to collaborate to optimize costs
Wednesday, 11 November, 2020 / 12:15 PM - 12:45 PM GMT
(07:15 AM - 07:45 AM EST)
Professor Eddie Obeng, Founder of Pentacle Business School, Global Authority on Project Management,
At high levels of innovation resistance rises. How to get just about anyone to follow your lead when doing something new?
Wednesday, 11 November, 2020 / 12:15 PM - 12:45 PM GMT
(07:15 AM - 07:45 AM EST)
Kristin Moyer, Distinguished VP Analyst, Gartner
The pandemic and the related global economic uncertainty has resulted in the acceleration of digital business as reported by Gartner clients. CEOs and Boards of Directors expect results fast and there is a small window of opportunity to achieve the required outcomes. This session will lay out a pragmatic approach to answering why, what, and how for digital business acceleration.
Wednesday, 11 November, 2020 / 01:45 PM - 02:30 PM GMT
(08:45 AM - 09:30 AM EST)
Ravinder Birah, Executive Partner, Gartner
As business confidence in product-led (agile) delivery increases within the global enterprise; CIOs are being challenged to scale their model across the organization at pace. Join your peers and Gartner associates to explore:
- The challenges and blockers global enterprises are facing when scaling Agile
- Strategies that have been deployed to overcome these challenges
Note: Exclusive for Global Enterprise Executive Experience Attendees
Wednesday, 11 November, 2020 / 01:45 PM - 02:30 PM GMT
(08:45 AM - 09:30 AM EST)
Martin Hoelscher, VP, Team Manager, Gartner
Ulrich Kipp, Sr Executive Partner, Gartner
CIOs today are getting used to navigate through a galaxy of known and unknown challenges opening opportunities to demonstrate the value of technology in a business world that is getting digital to the core. Join this roundtable to connect, compare and engage with peers leveraging the CIO priority navigator as a compass to find your north star of mission-critical priorities and to design your roadmap to value.
Wednesday, 11 November, 2020 / 01:45 PM - 02:30 PM GMT
(08:45 AM - 09:30 AM EST)
Vernon Thaver, Executive Partner, Gartner
Jordi Escale, Sr Executive Partner, Gartner
The ability to articulate a digital narrative for the enterprise and then convert that narrative into an actionable strategy is what distinguishes great leaders. In this 45-minute workshop, we will discuss how to convert your digital narrative into an actionable strategic plan using Gartner’s new strategic planning template. You will leave this session with Gartner’s new strategic planning template, an example of what ‘good’ looks like when the strategic planning template is completed and an outline of your personal strategic plan.
Wednesday, 11 November, 2020 / 02:30 PM - 03:00 PM GMT
(09:30 AM - 10:00 AM EST)
Donna Scott, Distinguished VP Analyst, Gartner
On one hand, business units want a high degree of autonomy and control to meet their strategic goals. On the other hand, the enterprise must be optimized to achieve enterprisewide strategic goals. This session will provide a decision framework for CIOs to design their enterprise I&T structure to achieve the right level of autonomy, interoperability, innovation and operational excellence.
Wednesday, 11 November, 2020 / 02:30 PM - 03:00 PM GMT
(09:30 AM - 10:00 AM EST)
Frank Buytendijk, Distinguished VP Analyst, Gartner
Digital ethics is at the peak of the hype. Many executives worry about the unintended consequences of the use of data and technology, particularly concerning AI. What are the latest developments in digital ethics? Which ethical principles are the most commonly cited around AI? How do we build a value system into AI systems?
Wednesday, 11 November, 2020 / 02:30 PM - 03:00 PM GMT
(09:30 AM - 10:00 AM EST)
Daniel Sun, VP Analyst, Gartner
Business model resilience is pivotal to continuity of operations in the COVID-19 pandemic. This session explores examples from 6 industries in China to identify 2 key characteristics of their business model resilience – use of digital giants and automation. Based on these examples, the session recommends both short- and long-term actions for CIOs to help their companies to enhance business model resilience in the crisis.
Wednesday, 11 November, 2020 / 02:30 PM - 03:00 PM GMT
(09:30 AM - 10:00 AM EST)
Rajesh Kandaswamy, VP Analyst, Gartner
Our path toward the digital future is accelerated due to the pandemic. But, digital transformation efforts are not enough as they rely on a business architecture that is a relic of the prior Industrial Age. Enterprises need to adopt a composable business architecture one that provides the ability to rapidly sense, respond and act to seize opportunities, ward off threats, and remain resilient.
Wednesday, 11 November, 2020 / 03:00 PM - 03:30 PM GMT
(10:00 AM - 10:30 AM EST)
Wolfgang Reiter, VP, Executive Partner, Gartner
Time management is an important aspect of any professional role. The ability to manage your time impacts your productivity and reflects how well you can manage your resources. When everything seems like a top priority it is essential that we exercise the mindset of prioritization that leads to favorable outcomes. Please come ready to share best practices and lessons learned to enable one’s ability to manage time efficiently and deliver on critical priorities. What are some winning approaches to task prioritization? How do you balance work and personal life critical priorities? How do you manage stress as a result of trying to handle competing priorities?
Special Instructions: Join the conversation! This is an interactive session, we’ll ask that you turn your cameras on and come ready to share. Peer Conversations are designed to connect you with other attendees around meaningful topics. A Gartner executive will join the session to help facilitate and keep the conversation moving.
Thursday, 12 November, 2020 / 10:00 AM - 10:30 AM GMT
(05:00 AM - 05:30 AM EST)
Dr. Julia Shaw, Psychological Scientist, University College London,
In this talk Dr Julia Shaw explores the darker side of tech. She discusses the ways in which criminology and psychology help us understand cybercrime, how business structures hide our humanity, and how misinformation can turn into false memories. She forces us to think about how we curates peoples’ reality, and the tremendous responsibility that comes with this privilege. In this lively and thought-provoking talk, Dr Shaw encourages us to think deeper about our morality, and how we can use tech and social media to help overcome some of humanity’s greatest threats.
Thursday, 12 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Mark Raskino, Distinguished VP Analyst, Gartner
Where will CEOs take their companies in 2021 and how should CIO's respond? In a tumultuous year, we apply fresh CEO survey data and secondary research to find the big emerging post-crisis trends, altered perspectives and enduring changes ahead.
Thursday, 12 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Dale Kutnick, Senior Vice President, Gartner
Political inertia is limiting climate change actions, despite rising seas and more frequent, severe weather events. CIOs and executive leaders must protect stakeholders’ investments by applying risk-management assessments to potential interruptions, including: More frequent electric outages; higher grid prices; supply chain interruptions and greater reputation risks (for not being more proactive). Boards will soon be demanding answers.
Thursday, 12 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Yefim Natis, Distinguished VP Analyst, Gartner
In this presentation, we look at the fundamentals of the vision of the composable enterprise, its today's technology precursors, and architecture that can put you on the road to the composable future of applications.
- Intelligent Composable Enterprise: How It Works
- How API Products And Democratized Platforms “Seal the Deal” on Composable Enterprise
- How to Lead Your Organization to the Resilience of the Intelligent Composable Enterprise Today
Thursday, 12 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Tomas Nielsen, VP Analyst, Gartner
Globally, the CIOs are finding that COVID-19 has been a powerful accelerator of the digital transformation efforts already in motion. Post COVID, CIOs must revisit and rescale their digital ambition to ensure that their digital transformation do not loose momentum. This session will present the essential building blocks of a digital business ambition and how to revise them for the post COVID-19 world.
Thursday, 12 November, 2020 / 10:45 AM - 11:30 AM GMT
(05:45 AM - 06:30 AM EST)
Leo Brenner, Director, Advisory, Gartner
Hakan Gunaydin, Sr Principal, Research, Gartner
Shannon Culverwell, Associate, PSS, Gartner
Cameron Gilbert, Sr Specialist, Research, Gartner
Midsize enterprises (MSEs) like the idea of product management but struggle to get a meaningful start. One of the most critical decisions involves identifying the right products to launch. This workshop will help you identify the best capabilities to deliver as products, assess suitability and readiness, and draft a product charter.
Thursday, 12 November, 2020 / 12:15 PM - 12:45 PM GMT
(07:15 AM - 07:45 AM EST)
Frank Buytendijk, Distinguished VP Analyst, Gartner
Many organizations are striving to become more data-driven, and need to improve their data and analytics practices. What can you learn from organizations that are already advanced in their practices, in terms of how to organize, retain and enhance skills, set up the delivery model and create business value?
Thursday, 12 November, 2020 / 12:15 PM - 12:45 PM GMT
(07:15 AM - 07:45 AM EST)
Ian Cox, Sr Director Analyst, Gartner
COVID-19 has severely disrupted strategy and strategic plans and rendered most enterprise’s strategic direction obsolete. CIOs can use strategic planning practices to help their enterprises navigate through the crisis, reset their strategic plans for recovery and renew their long-term strategy in an evolving aftermath. This session will showcase best practices for using strategic planning to survive and thrive in a global crisis.
Thursday, 12 November, 2020 / 12:15 PM - 01:00 PM GMT
(07:15 AM - 08:00 AM EST)
Mariano Arnaiz, Executive Partner, Gartner
Kurt Muehlethaler, Sr Executive Partner, Gartner
CIOs are focused on driving greater agility, efficiency and business responsiveness through a migration to a product-focused organization. Join this facilitated discussion to learn and share from peers on the challenges and success of making the journey from a “project to products" enterprise.
Thursday, 12 November, 2020 / 01:45 PM - 02:30 PM GMT
(08:45 AM - 09:30 AM EST)
Lucette Darrigade, Sr Executive Partner, Gartner
Self-fund your digital future. IT supplier spend has grown to account for 64% of IT spend presenting key opportunities to for CIO’s to effectively move from deal principles to business outcomes, define what can you do to ensure your contracts are going to deliver the right value to the business and select the right supplier ecosystem to ensure cost optimization and continuous productivity improvement as well as reduce the associated complexity with new sourcing models.
Thursday, 12 November, 2020 / 02:30 PM - 03:00 PM GMT
(09:30 AM - 10:00 AM EST)
Michael Chiu, Sr Director Analyst, Gartner
Economic downturns can wreak havoc on customer experience. During uncertain times, it is critical for IT to step up and expand its role in customer experience. IT matters even more these days: Digital is a larger part of the customer experience now than in the Great Recession. Learn five ways to stay focused on customers or risk losing business both heading into the downturn or during recovery.
Thursday, 12 November, 2020 / 02:30 PM - 03:00 PM GMT
(09:30 AM - 10:00 AM EST)
David Furlonger, Distinguished VP Analyst, Gartner
Executive leaders are struggling to accelerate business recovery due to COVID-19 disruptions. This presentation looks at how the future may unfold, and introduces a pragmatic framework to assess, prioritize and reset mission-critical priorities.
Thursday, 12 November, 2020 / 02:30 PM - 03:00 PM GMT
(09:30 AM - 10:00 AM EST)
Mark Raskino, Distinguished VP Analyst, Gartner
Dave Aron, Distinguished VP Analyst, Gartner
Attend a session to dive more deeply into Gartner’s perspective of the CEO agenda in the postpandemic era. Gartner’s experts interact with attendees to answer key questions about what CEOs need from IT and how IT can demonstrate leadership.
Monday, 09 November, 2020 / 10:00 AM - 10:45 AM GMT
(05:00 AM - 05:45 AM EST)
Daryl Plummer, Distinguished VP Analyst, Gartner
Don Scheibenreif, Distinguished VP Analyst, Gartner
Tina Nunno, Distinguished VP Analyst, Gartner
Paul Saunders, Sr Director Analyst, Gartner
Leaders worldwide are guiding their organizations into an uncertain future. But can we do more than just survive change? An adaptive, resilient business—the composable business—promises bold outcomes. CIOs throughout the private and public sectors are combining what their organizations do well with new ideas about technology, learning and ecosystems. Gartner’s 2020 Symposium Keynote covers the strategies that, even in turmoil, create greater advantage.
Monday, 09 November, 2020 / 11:00 AM - 11:30 AM GMT
(06:00 AM - 06:30 AM EST)
David Smith, Distinguished VP Analyst, Gartner
Distributed cloud brings together edge, hybrid and new use cases for cloud computing. It represents the future of cloud and addresses specifically the issue of location. Just when you thought you had cloud figured out, new use cases and terms (such as distributed cloud and cloud native) are introduced. Understanding and balancing the current needs with the new uses of cloud are crucial to benefiting from the cloud.
Monday, 09 November, 2020 / 11:00 AM - 11:30 AM GMT
(06:00 AM - 06:30 AM EST)
Brian Burke, Research VP, Gartner
Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Companies must examine the business impact of these trends and adjust business models and operations appropriately or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore especially as they deal with the uncertainty driven by the pandemic and need to plan for a post-pandemic world.
Monday, 09 November, 2020 / 11:00 AM - 11:45 AM GMT
(06:00 AM - 06:45 AM EST)
Roberto Sacco, VP Analyst, Gartner
SAP continues to facilitate its transition to the S/4HANA ERP, promote indirect and digital access adoption, and drive cloud services’ growth. This interactive clinic will help sourcing, procurement and vendor management leaders develop a negotiation strategy and leverage tactics to mitigate risk and maximize deal value.
Monday, 09 November, 2020 / 12:30 PM - 01:00 PM GMT
(07:30 AM - 08:00 AM EST)
John Sanei, Futures Strategist. Human Behavior Specialist. Techpreneur. Keynote Speaker. Author., Future Self Academy
Becoming comfortable with the unknown is no longer a privilege of choice but a necessity. As we leap into our FutureNow, agility and clarity of self is vital to ensure our abundant tomorrow. Don’t be afraid to start over again, you may like your new story better.
Monday, 09 November, 2020 / 12:30 PM - 01:00 PM GMT
(07:30 AM - 08:00 AM EST)
John Santoro, Sr Director Analyst, Gartner
API strategies are becoming increasingly common, supporting digital transformation and innovation, enabling platform and ecosystem model business models and agile business processes. But how do you develop an API strategy? How do you know which APIs are right? Or which APIs your company must have?
Monday, 09 November, 2020 / 12:30 PM - 01:00 PM GMT
(07:30 AM - 08:00 AM EST)
Peter Firstbrook, VP Analyst, Gartner
"Top trends" highlights ongoing strategic shifts in the security ecosystem that aren't yet widely recognized, but are expected to have broad industry impact and significant potential for disruption.
This presentation will describe the most significant trends in security and risk management and how leading organizations are taking advantage of these trends. Key issues explored will include:
- Top technological improvements in the security product landscape
- Trends in creating a top notch security organization
- Long-term trends that will influence security strategy
Monday, 09 November, 2020 / 12:30 PM - 01:00 PM GMT
(07:30 AM - 08:00 AM EST)
Adam Preset, Sr Director Analyst, Gartner
The rush to remote work forced many leaders to switch from physical to online meetings. But if we're meeting the same old way, just online, are we really taking full advantage of the best technologies, tools, and practices that can help us transform how we work for the better? Come to this session to learn how to take your meetings to the next level.
Monday, 09 November, 2020 / 12:30 PM - 01:00 PM GMT
(07:30 AM - 08:00 AM EST)
Philip Allega, VP Analyst, Gartner
To survive crises such as the COVID-19 pandemic, organizations must focus on real time decision making and what’s critical. Enterprise architects must use this opportunity to help leaders make smart and informed decisions that guide their organizations through the crises. This presentation discusses best practices for EA teams to follow in order to support their leadership, and demonstrate the value of the EA practice.
Monday, 09 November, 2020 / 12:30 PM - 01:00 PM GMT
(07:30 AM - 08:00 AM EST)
Rita Sallam, Distinguished VP Analyst, Gartner
AI is not the only thing driving rapid change in data and analytics. From the next generation of augmented user experiences beyond dashboards to the use of decision intelligence and X analytics, to finding new insights across streams of data and content, there is a rapid evolution in how and where analysis can be deployed. Understanding the business impact of these changes will allow organizations to resource optimize, accelerate change, drive innovation and transform society over the next three to five years. Data and analytics leaders must examine how to leverage these trends to identify “must-have” investments through the recovery.
Monday, 09 November, 2020 / 12:30 PM - 01:00 PM GMT
(07:30 AM - 08:00 AM EST)
Paul Saunders, Sr Director Analyst, Gartner
Digital Dragons are impacting the enterprise application market at an ever increasing pace. As CIOs adjust to the composable enterprise reality they must learn to understand how best to leverage the power and capability of these providers.
Monday, 09 November, 2020 / 02:00 PM - 02:30 PM GMT
(09:00 AM - 09:30 AM EST)
Brian Burke, Research VP, Gartner
Nick Jones, Distinguished VP Analyst, Gartner
Attendees interact with Gartner experts on the Top Strategic Technology Trends research released during the 2020 IT Symposium season, posing questions to go deeper into the trends’ impact and future direction.
Monday, 09 November, 2020 / 02:00 PM - 02:45 PM GMT
(09:00 AM - 09:45 AM EST)
Christiaan Murphy, Sr Director Analyst, Gartner
Salesforce has become one of the largest vendors in the application ecosystem, with increasing product offerings and a broad array of subscription options. This clinic will provide attendees with strategies and tactics to negotiate the best contractual deal and mitigate risk when dealing with Salesforce.
Monday, 09 November, 2020 / 02:00 PM - 02:45 PM GMT
(09:00 AM - 09:45 AM EST)
Nicola Mckenna, Executive Partner, Gartner
Jose Luis Anton Hernando, VP, Executive Partner, Gartner
Environmental factors are driving rapid changes in the way we work, the way we communicate and the methods with which wee engage our customers. Join this facilitated discussion with peers on how to address these changes as well as to share insights on what CIOs see for the future of the digital workplace.
Monday, 09 November, 2020 / 02:45 PM - 03:15 PM GMT
(09:45 AM - 10:15 AM EST)
Daryl Plummer, Distinguished VP Analyst, Gartner
Digital transformation has been disrupted by the COVID-19 pandemic. Companies seeking to continue building new value for their businesses must understand how to deal with unexpected disruption now more than ever. This presentation examines how CIOs can evaluate, track, and plan for seven major disruptions using Gartner’s Digital Disruption toolkit.
Tuesday, 10 November, 2020 / 10:00 AM - 10:30 AM GMT
(05:00 AM - 05:30 AM EST)
Simon Sinek, Renowned Leadership Expert,
The leaders who embrace an infinite mindset, build stronger, more innovative, more inspiring organizations. Their people trust each other and their leaders. They have the resilience to thrive in an ever-changing world, while their competitors fall by the wayside. Ultimately, they are the ones who lead the rest of us into the future. Join us for a fascinating discussion with best-selling author, Simon Sinek, on how to embrace an infinite mindset.
Tuesday, 10 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Jeremy D'Hoinne, VP Analyst, Gartner
This session covers why everyone speaks about how artificial intelligence might solve security and risk management challenges, but struggle when asked to provide a concrete example. It will show examples of what we call AI today, explain how it can be useful but also its limitations, and explain what to look for.
Tuesday, 10 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Paul Delory, Sr Director Analyst, Gartner
Automation is the watchword of modern, agile IT and it often begins by automating server and application delivery. This talk offers in-depth, concrete guidance on (1) automating server provisioning and configuration management, and (2) building a continuous delivery pipeline. It takes a close look at the tools you’ll use, and the challenges you’ll face in implementing a DevOps methodology.
Tuesday, 10 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Jeffrey Hewitt, Research VP, Gartner
We highlight the most compelling trends that will drive I&O in the near future.
Tuesday, 10 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Akis Sklavounakis, Sr Director Analyst, Gartner
Bring your questions to this interactive session in which we'll discuss how to scale agile across the enterprise and meet the increasing demands and challenges of the 'New Normal.'
Tuesday, 10 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
COVID-19 is a human and public health tragedy that is turning into an economic one. What should CIOs and IT leaders do to rebuild the future of their enterprise? This year's CIO Agenda, drawing from one of the longest running surveys of its kind in the world, sets out the actions necessary for CIOs and IT leaders to enable their enterprises to rebuild and reset their course after the COVID-19 disruption.
Tuesday, 10 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Bernard Woo, Sr Director Analyst, Gartner
Privacy regulations across the globe have developed more over the past two years than they have in the preceding century. This has placed substantial pressure on organisations regarding how they store and handle personal information pertaining to their employees and their customers. This session focuses on the top three mistakes, top three capabilities and top three hacks learned through out two years in the trenches of the GDPR, the CCPA, the LGPD and many more.
Tuesday, 10 November, 2020 / 10:45 AM - 11:30 AM GMT
(05:45 AM - 06:30 AM EST)
Rob Wilkes, VP Analyst, Gartner
CIOs often find negotiating with Oracle a challenge. This clinic will help you to navigate the key trends, protect against issues and manage costs by addressing how to negotiate the best possible Oracle contract, how to uncover hidden costs and audit risks, and how to maximize leverage during your Oracle negotiations.
Tuesday, 10 November, 2020 / 12:15 PM - 12:45 PM GMT
(07:15 AM - 07:45 AM EST)
Dr. Pippa Malmgren, Economist and Co-Founder, H Robotics
Open your mind. Recessions can bring inflation. COVID may have damaged the world economy but it has also brought a huge infusion of capital and entrepreneurial spirit. Digitization that would have taken 10 years to occur has happened in three months. That’s a good reason the stock markets are so elevated. Geopolitics is no longer what you think: it's no longer about war games, it’s about children's games like Tik Tok. This has many investable consequences. Politics doesn't matter as much. Markets reward certainty and stability more than political persuasion.
Tuesday, 10 November, 2020 / 12:15 PM - 12:45 PM GMT
(07:15 AM - 07:45 AM EST)
Bill Swanton, Distinguished VP Analyst, Gartner
When many traditional channels for companies were disrupted, some chose to accelerate their digital business plans in response. Gartner surveyed companies are actively building digital businesses involving Internet of Things and API-base Ecosystems to find out how their plans changed and what technologies and governance approaches they are using.
Tuesday, 10 November, 2020 / 12:15 PM - 12:45 PM GMT
(07:15 AM - 07:45 AM EST)
Thomas Klinect, Sr Director Analyst, Gartner
Pandemic recover and renew strategies come with uncertainty and require a high pace of change. The inertia of existing (legacy) applications can introduce impediments and delays. CIOs require an application modernization approach that provides agility and velocity where needed. This session provides best practices on how continuous modernization can selectively cure impediments in existing applications.
Tuesday, 10 November, 2020 / 12:15 PM - 12:45 PM GMT
(07:15 AM - 07:45 AM EST)
Sandy Shen, Sr Director Analyst, Gartner
There is a permanent shift to the digital channel for customer's buying behavior and digital commerce is becoming the future of sales. Regardless of the existing go-to-market approaches, organizations need to quickly move their selling activities online. This session is a quick-start guide to help organizations set up digital commerce in 100 days.
Tuesday, 10 November, 2020 / 12:15 PM - 12:45 PM GMT
(07:15 AM - 07:45 AM EST)
Nader Henein, VP Analyst, Gartner
Privacy is not slowing! Consumers continue to demand their privacy be protected, not just respected, and legislators continue to react by enacting data protection laws. It's not sufficient (or efficient) to focus on baseline compliance. The session describes the changes in landscape and steps to evolve the privacy management program from focusing on compliance only to value creation in business.
Tuesday, 10 November, 2020 / 01:45 PM - 02:30 PM GMT
(08:45 AM - 09:30 AM EST)
Jo Ann Rosenberger, Distinguished VP Analyst, Gartner
This interactive session illustrates how to use six steps for planning negotiations with major vendors — megavendors and new and emerging software and cloud vendors. These steps can and should be used for any major negotiation to ensure the right questions are asked and the right detail is revealed to analyze proposals from a cost optimization and risk-mitigation standpoint. Clinic attendees will have access to ready-to-use checklists, templates, models and worksheets to execute these six steps effectively in their organizations.
Tuesday, 10 November, 2020 / 02:30 PM - 03:00 PM GMT
(09:30 AM - 10:00 AM EST)
Toby Bussa, VP Analyst, Gartner
This session will take a look at what security and risk management look like in 10 years. What will be the same? What will change? What will you need to start thinking about now to be prepared in the future?
Tuesday, 10 November, 2020 / 02:30 PM - 03:00 PM GMT
(09:30 AM - 10:00 AM EST)
Gavin Tay, VP Analyst, Gartner
Workforce automation, digital dexterity and the on-demand workforce have delivered significant business value, consistent experiences and revenue growth mostly for digital businesses. CIOs can reap these benefits by learning how pre-pandemic organizations have embraced the future sooner than they thought.
Wednesday, 11 November, 2020 / 10:00 AM - 10:30 AM GMT
(05:00 AM - 05:30 AM EST)
Major Tim Peake, Astronaut,
In 2016, British astronaut Tim Peake returned from a six-month mission to the International Space Station. A manual docking, emergency spacewalk and leaking spacecraft were just some of the things he had to contend with during his 186 days in space. Tim's experiences have given him a unique insight into living in isolation, how to adapt to a changing environment and the importance of maintaining a positive and flexible mental attitude when things don't go to plan.
Wednesday, 11 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Mark Beyer, Distinguished VP Analyst, Gartner
Data management has shifted from how to store and access data into a world where on-demand integration and contextualization is key. CIOs and their senior leadership peers and partners will learn that machine-learning and augmented data management platforms of all types already exist. More importantly, it is possible to accelerate their digital business journey as the market turns from storing data to enabling both broad and targeted reuse of existing assets — from their own organization or external data assets equally.
Wednesday, 11 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Rob Smith, Sr Director Analyst, Gartner
This session will cover best practices to enable users' access to corporate resources, for both times of crisis and under normal circumstances. We will examine why always-on VPN is often the wrong choice while determining what is the right one.
Wednesday, 11 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Daryl Plummer, Distinguished VP Analyst, Gartner
Predicting the impact of technology is much easier than predicting the impact of global change. Following the COVID virus, most will realize that global change is only one crisis away. Now, the ability to understand how predictions cross the entire spectrum of human life is critical. This presentation will project a future based on a present filled with uncertainty.
Wednesday, 11 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Carlton Sapp, Managing Vice President, Gartner
Is it all about the algorithms? Or should you go with your gut? Can it be about both? In this new world of AI, decision makers struggle finding the right balance. In this session, learn how to find your AI equilibrium so that you may boost augmented performance and improve decision effectiveness.
Wednesday, 11 November, 2020 / 12:15 PM - 12:45 PM GMT
(07:15 AM - 07:45 AM EST)
Alicia Mullery, Sr Director, Advisory, Gartner
Product management is a key pillar in CIOs’ strategy to support recovery, but it is dependent on transforming a legacy IT workforce. Join this session to understand how leading CIOs prepare the roles, skills, and mindsets necessary for product management success.
Wednesday, 11 November, 2020 / 12:15 PM - 12:45 PM GMT
(07:15 AM - 07:45 AM EST)
Tom Scholtz, Distinguished VP Analyst, Gartner
Cybersecurity entails making tough financial decisions about balancing digital opportunity against cyber risk. Viewing this conundrum through an economic or financial science lens can help you make better informed decisions. This presentation discusses trends in security spending, and introduces new models for cost optimization, financial-based risk assessment and articulating the value of security.
Wednesday, 11 November, 2020 / 12:15 PM - 12:45 PM GMT
(07:15 AM - 07:45 AM EST)
Professor Eddie Obeng, Founder of Pentacle Business School, Global Authority on Project Management,
At high levels of innovation resistance rises. How to get just about anyone to follow your lead when doing something new?
Wednesday, 11 November, 2020 / 12:15 PM - 12:45 PM GMT
(07:15 AM - 07:45 AM EST)
Whit Andrews, Distinguished VP Analyst, Gartner
We quizzed organizations who are employing AI and feel they are achieving value from it, and they share some decisions that stand out as particularly effective. Hear what they do about hiring, measuring, conducting POCs and more.
Wednesday, 11 November, 2020 / 12:15 PM - 12:45 PM GMT
(07:15 AM - 07:45 AM EST)
Mark O'Neill, VP Analyst, Gartner
Business capabilities are increasingly being composed through APIs rather than being created from scratch or sourced as full applications. These APIs may access internal systems, but are just as likely to come from third parties and the organization's own ecosystem. Prepare for the composable enterprise by building an API marketplace strategy, decomposing monoliths, and enabling integration.
Wednesday, 11 November, 2020 / 01:45 PM - 02:30 PM GMT
(08:45 AM - 09:30 AM EST)
Dolores Ianni, VP Analyst, Gartner
Ben Jepson, Sr Principal Analyst, Gartner
Negotiations on large IaaS agreements often involve substantial commitments and risk. Each cloud vendor has their own set of standards and exceptions that implicate the pricing outcome. In this interactive clinic, we will review the critical differences and similarities to be aware of when negotiating with these competing cloud providers to assist in achieving the most optimal contract.
Wednesday, 11 November, 2020 / 02:30 PM - 03:00 PM GMT
(09:30 AM - 10:00 AM EST)
Svetlana Sicular, VP Analyst, Gartner
Nick Jones, Distinguished VP Analyst, Gartner
Attendees interact with Gartner experts about the predictions that map the shape of the postpandemic era in business and IT. Pose your own questions and hear others in the deeper dive.
Wednesday, 11 November, 2020 / 02:30 PM - 03:00 PM GMT
(09:30 AM - 10:00 AM EST)
Massimo Pezzini, Distinguished VP Analyst, Gartner
Post-COVID-19 world will be different, but nobody knows how it will look like. Will CIOs be requested to help organizations to reduce costs and be more efficient or to innovate and move to digital faster? Application, data and API integration, technical and organizational capabilities can support both requirements, but they must be framed in a flexible, future-proof and cost-effective strategy.
Thursday, 12 November, 2020 / 10:00 AM - 10:30 AM GMT
(05:00 AM - 05:30 AM EST)
Dr. Julia Shaw, Psychological Scientist, University College London,
In this talk Dr Julia Shaw explores the darker side of tech. She discusses the ways in which criminology and psychology help us understand cybercrime, how business structures hide our humanity, and how misinformation can turn into false memories. She forces us to think about how we curates peoples’ reality, and the tremendous responsibility that comes with this privilege. In this lively and thought-provoking talk, Dr Shaw encourages us to think deeper about our morality, and how we can use tech and social media to help overcome some of humanity’s greatest threats.
Thursday, 12 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Frances Karamouzis, Distinguished VP Analyst, Gartner
The reset has resulted in the default of digital, virtual work. This has led to tremendous pent-up demand for speed, efficacy, and democratization of process automation and data integration. Its not just about “technical” debt, its also about “process” debt. The root cause is an extensive and expensive set of business processes underpinned by a patchwork technology that are often not optimized, lean, connected, consistent, or explicit (rather than tacit; aka tribal knowledge in people’s head). Business executives are demanding a path to operational excellence in a digital, virtual workforce.
Thursday, 12 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Mark Raskino, Distinguished VP Analyst, Gartner
Where will CEOs take their companies in 2021 and how should CIO's respond? In a tumultuous year, we apply fresh CEO survey data and secondary research to find the big emerging post-crisis trends, altered perspectives and enduring changes ahead.
Thursday, 12 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Stefan Van Der Zijden, VP Analyst, Gartner
Applications consume a large portion of the IT budget. The complexity and aging technology of the application portfolio has a negative impact on agility, risk, quality, fit-for-purpose and cost. Application leaders are looking to optimize their application portfolio to reduce cost and to swiftly respond to changing needs in response of the COVID-19 pandemic. In this session we will present various best practices for application portfolio optimization.
Thursday, 12 November, 2020 / 10:45 AM - 11:30 AM GMT
(05:45 AM - 06:30 AM EST)
Stephen White, Sr Director Analyst, Gartner
Sourcing and vendor management leaders are often challenged by negotiating effective Microsoft Enterprise Agreement contracts and renewals because of the complexity of Microsoft's licensing models, and the number of options and use rights that have to be considered. Microsoft "cloud-first mobile-first" policy has pushed their cloud Office 365 strategies increasing further licensing options and necessitating the need to be better prepared when engaging with Microsoft. This clinic will guide customers to understand these complexities and plan a negotiation strategy.
Thursday, 12 November, 2020 / 12:15 PM - 12:45 PM GMT
(07:15 AM - 07:45 AM EST)
Dale Kutnick, Senior Vice President, Gartner
CIOs have an unprecedented opportunity to help their enterprises exploit advanced technologies to transform their future products/services and go-to-market strategies, including: data acquisition, advanced analytics (AI/algorithms), blockchains, and remote, replicated manufacturing. This session will explore the evolution and potential impact of innovative technologies, and how CIOs can harness them.
Thursday, 12 November, 2020 / 01:45 PM - 02:30 PM GMT
(08:45 AM - 09:30 AM EST)
Rob Schafer, Sr Director Analyst, Gartner
This interactive clinic will illustrate Gartner’s four-step approach called “T4” (T1: Tactics; T2: Templates; T3: Terms and Conditions; T4: Timing) to educate attendees on the importance of and how to “vendorize” negotiations specific to IBM. Attendees will have access to ready-to-use worksheets of IBM-specific negotiation tips, tactics and “tricks” along with customized checklists, templates, and proposal analysis steps to optimize IBM deals.
Thursday, 12 November, 2020 / 02:30 PM - 03:00 PM GMT
(09:30 AM - 10:00 AM EST)
Marty Resnick, Sr Director Analyst, Gartner
Enterprise architecture and technology innovation leaders, along with CTOs, must prepare and lead their organizations to thrive in a world that will be directly impacted by nonhuman intelligence and architected humans. (Maverick research exposes unconventional thinking and advice.)
Thursday, 12 November, 2020 / 02:30 PM - 03:00 PM GMT
(09:30 AM - 10:00 AM EST)
Leigh McMullen, Distinguished VP Analyst, Gartner
In this light and entertaining session, Gartner analyst and futurist, Leigh McMullen uses the "Half Way to Star Trek" scenario to illustrate a method for predicting and rapidly responding to the future based on proven concepts from the Military-Effects-Based Operations planning doctrine.
Thursday, 12 November, 2020 / 02:30 PM - 03:00 PM GMT
(09:30 AM - 10:00 AM EST)
Sid Nag, VP Analyst, Gartner
Cloud adoptions models are changing. Organizations are turning to more than one cloud provider for their IT services needs which is predicated on their desire to optimize costs and spread risks. Join this session to learn how IT leaders are managing their spend while spreading their risks by adopting a multicloud model.
Monday, 09 November, 2020 / 10:00 AM - 10:45 AM GMT
(05:00 AM - 05:45 AM EST)
Daryl Plummer, Distinguished VP Analyst, Gartner
Don Scheibenreif, Distinguished VP Analyst, Gartner
Tina Nunno, Distinguished VP Analyst, Gartner
Paul Saunders, Sr Director Analyst, Gartner
Leaders worldwide are guiding their organizations into an uncertain future. But can we do more than just survive change? An adaptive, resilient business—the composable business—promises bold outcomes. CIOs throughout the private and public sectors are combining what their organizations do well with new ideas about technology, learning and ecosystems. Gartner’s 2020 Symposium Keynote covers the strategies that, even in turmoil, create greater advantage.
Monday, 09 November, 2020 / 11:00 AM - 11:30 AM GMT
(06:00 AM - 06:30 AM EST)
Brian Burke, Research VP, Gartner
Strategic technology trends have significant disruptive potential and set the stage for innovation over the next five years. Companies must examine the business impact of these trends and adjust business models and operations appropriately or risk losing competitive advantage to those who do. These are trends that IT cannot afford to ignore especially as they deal with the uncertainty driven by the pandemic and need to plan for a post-pandemic world.
Monday, 09 November, 2020 / 11:00 AM - 11:30 AM GMT
(06:00 AM - 06:30 AM EST)
Emily Rose McRae, Director, Quantitative Analytics and Dat, Gartner
Kaelyn Lowmaster, Sr Principal, Research, Gartner
Attendees interact with top analysts who have been advising clients on the future of work, workplaces, workspaces and digital work for much longer than the pandemic crisis. Delve into issues of culture and technology with these experts by asking your questions and listening to others.
Monday, 09 November, 2020 / 11:00 AM - 11:30 AM GMT
(06:00 AM - 06:30 AM EST)
Deb Curtis, VP Analyst, Gartner
"How to organize for digital business" is often high on the CIOs list of questions. Yet, the secret to succeeding is to look beyond organizational structure and align the entire I&T Operating Model to support the digital business agenda. This session will outline some common pitfalls of organizational design and I&T operating models — and how to avoid these by designing the I&T operating model to deliver on the digital business promises.
Monday, 09 November, 2020 / 11:00 AM - 11:30 AM GMT
(06:00 AM - 06:30 AM EST)
Mary Mesaglio, Distinguished VP Analyst, Gartner
There is a lot of corporate soul searching going on right now. Some enterprises are doubling down on their values while others are adopting new ones. In all cases, values are inspiring and exciting, but not enough on their own to drive change. This session covers the values-to-action pyramid, walking through practical ways to turn values into everyday behaviors.
Monday, 09 November, 2020 / 11:00 AM - 11:45 AM GMT
(06:00 AM - 06:45 AM EST)
Ravinder Birah, Executive Partner, Gartner
Peter Norris, Executive Partner, Gartner
Shifts to digitally enabled business models has accelerated , and CIOs are being called upon to help organizations transform to meet new sources of demand, changing channel preferences and shifts in consumer behavior. This workshop will highlight the importance of diverse learning experiences to attract, develop and retain digitally dexterous talent, and help you build and communicate a strategy to drive digital dexterity through experiential learning.
Monday, 09 November, 2020 / 12:30 PM - 01:00 PM GMT
(07:30 AM - 08:00 AM EST)
John Sanei, Futures Strategist. Human Behavior Specialist. Techpreneur. Keynote Speaker. Author., Future Self Academy
Becoming comfortable with the unknown is no longer a privilege of choice but a necessity. As we leap into our FutureNow, agility and clarity of self is vital to ensure our abundant tomorrow. Don’t be afraid to start over again, you may like your new story better.
Monday, 09 November, 2020 / 12:30 PM - 01:15 PM GMT
(07:30 AM - 08:15 AM EST)
Annelie Lundqvist, VP, Team Manager, Gartner
Gro Jeanette Iversen, Executive Partner, Gartner
Katja Sjölander, Executive Partner, Gartner
Women in the workforce often struggle to find their voice and use it. Join this facilitated discussion on what gets in the way of women owning their space, self-sabotage, being true to who we are and carving out a path to be heard. We all have a voice and we need to use it.
Monday, 09 November, 2020 / 02:00 PM - 02:45 PM GMT
(09:00 AM - 09:45 AM EST)
Alexander Buschek, Sr Director Analyst, Gartner
According to Gartner's CIO survey 2019, 43% of midsize enterprise (MSE) CIOs named "business culture is blocking change" as a significant barrier to achieving their goals.
Midsize enterprise CIOs now more than ever need to drive culture change for their organization.
Hacking the culture will give fast results and can be done without starting a huge project.
Monday, 09 November, 2020 / 02:45 PM - 03:15 PM GMT
(09:45 AM - 10:15 AM EST)
Don Scheibenreif, Distinguished VP Analyst, Gartner
Customer experience is one of the top three mission-critical priorities for most organizations. The CX strategy will not succeed in meeting its goals without technology. In this session, we'll share why CIOs need to mobilize their technology and IT department skills to boost the CX initiative leader, or how they can take the lead themselves.
Monday, 09 November, 2020 / 02:45 PM - 03:15 PM GMT
(09:45 AM - 10:15 AM EST)
Daniel Sanchez Reina, Sr Director Analyst, Gartner
COVID-19 has changed the way we work. Employees are trying to adapt to remote or hybrid remote work, while also facing concerns about employment due to the economic downturn. This combination hinders engagement, motivation and productivity, meaning CIOs must build a culture of resilience.
Monday, 09 November, 2020 / 02:45 PM - 03:15 PM GMT
(09:45 AM - 10:15 AM EST)
Diana Kennedy, VP, Strategy, Architecture and Planning, IT&S, BP
The successful execution of any digital transformation can be impeded by the digital skills gap - the global labour market alone cannot address this gap. No organization can succeed in the digital era unless a learning culture underpins its growth and transformation, creating an employee base of digital learners.
In this session Diana Kennedy, VP Strategy, Architecture and Planning at bp, will share how bp has been embedding the learning of digital skills into the daily life of employees across the whole enterprise to deliver outstanding digital outcomes.
Monday, 09 November, 2020 / 03:15 PM - 03:45 PM GMT
(10:15 AM - 10:45 AM EST)
Martin Hoelscher, VP, Team Manager, Gartner
2020 has brought unexpected challenges and disruption. Through these challenges, innovation, resilience and creativity emerge. Please come ready to share your top bright spots from the last 6 months. What is an interesting or new way you’re using your time? How have you adapted to working and living while social distancing? What’s something unexpected you’ve learned during the past 6 months?
Special Instructions: Join the conversation! This is an interactive session, we’ll ask that you turn your cameras on and come ready to share. Peer Conversations are designed to connect you with other attendees around meaningful topics. A Gartner executive will join the session to help facilitate and keep the conversation moving.
Monday, 09 November, 2020 / 03:15 PM - 03:45 PM GMT
(10:15 AM - 10:45 AM EST)
Guido Repaci, Sr Executive Partner, Gartner
Time management is an important aspect of any professional role. The ability to manage your time impacts your productivity and reflects how well you can manage your resources. When everything seems like a top priority it is essential that we exercise the mindset of prioritization that leads to favorable outcomes. Please come ready to share best practices and lessons learned to enable one’s ability to manage time efficiently and deliver on critical priorities. What are some winning approaches to task prioritization? How do you balance work and personal life critical priorities? How do you manage stress as a result of trying to handle competing priorities?
Special Instructions: Join the conversation! This is an interactive session, we’ll ask that you turn your cameras on and come ready to share. Peer Conversations are designed to connect you with other attendees around meaningful topics. A Gartner executive will join the session to help facilitate and keep the conversation moving.
Tuesday, 10 November, 2020 / 09:00 AM - 09:30 AM GMT
(04:00 AM - 04:30 AM EST)
Peer Conversation: Best Practices for Communicating in a Remote Working Environment
As employees continue to work remotely, they are looking to their organizations for ongoing support in maintaining their productivity and connectivity. Please come ready to share best practices and lessons learned. How have you evolved your communication strategy to ensure remote workers remain engaged and productive? How are you encouraging peer-to-peer check-ins to discussions for both work related issues and non-work related issues? How have you changed your meeting strategy since the shift to a remote workforce?
Special Instructions: Join the conversation! This is an interactive session, we’ll ask that you turn your cameras on and come ready to share. Peer Conversations are designed to connect you with other attendees around meaningful topics. A Gartner executive will join the session to help facilitate and keep the conversation moving.
Tuesday, 10 November, 2020 / 09:00 AM - 09:30 AM GMT
(04:00 AM - 04:30 AM EST)
Wassim Azzi, Executive Partner, Gartner
2020 has brought unexpected challenges and disruption. Through these challenges, innovation, resilience and creativity emerge. Please come ready to share your top bright spots from the last 6 months. What is an interesting or new way you’re using your time? How have you adapted to working and living while social distancing? What’s something unexpected you’ve learned during the past 6 months?
Special Instructions: Join the conversation! This is an interactive session, we’ll ask that you turn your cameras on and come ready to share. Peer Conversations are designed to connect you with other attendees around meaningful topics. A Gartner executive will join the session to help facilitate and keep the conversation moving.
Tuesday, 10 November, 2020 / 10:00 AM - 10:30 AM GMT
(05:00 AM - 05:30 AM EST)
Simon Sinek, Renowned Leadership Expert,
The leaders who embrace an infinite mindset, build stronger, more innovative, more inspiring organizations. Their people trust each other and their leaders. They have the resilience to thrive in an ever-changing world, while their competitors fall by the wayside. Ultimately, they are the ones who lead the rest of us into the future. Join us for a fascinating discussion with best-selling author, Simon Sinek, on how to embrace an infinite mindset.
Tuesday, 10 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
COVID-19 is a human and public health tragedy that is turning into an economic one. What should CIOs and IT leaders do to rebuild the future of their enterprise? This year's CIO Agenda, drawing from one of the longest running surveys of its kind in the world, sets out the actions necessary for CIOs and IT leaders to enable their enterprises to rebuild and reset their course after the COVID-19 disruption.
Tuesday, 10 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Helen Poitevin, VP Analyst, Gartner
The half-life of skills is decreasing. Uncertainty makes it difficult to hire. Yet digital transformation needs to accelerate. CIOs need to get creative about how they think about worker capabilities. Learn how skills data and AI, workforce planning, and the internal talent marketplace can help solve short and medium term challenges to get the skills you need.
Tuesday, 10 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Hasani Jess, Chief Technology Officer, Simply Business
It is common knowledge that technology functions have special challenges around attracting and keeping a diverse population. In this session we will explore some best practices, the challenges and the successes that have been experienced striving towards a goal of creating a high performing technology team.
Tuesday, 10 November, 2020 / 10:45 AM - 11:30 AM GMT
(05:45 AM - 06:30 AM EST)
Delel Chaabouni, Executive Partner, Gartner
Cristina Magdalena, Executive Partner, Gartner
Ambitious women can be viewed as scary and this can be a significant obstacle in business and career success. If we are too nice, we are considered weak, if too collaborative, we are viewed as non-decisive, when we express our opinion, we are too emotional, if too direct, we are considered “edgy,” or worse. So how do we succeed in a workforce with a mindset and unconscious bias on how we should behave and interact? This roundtable will explore what women need to succeed in changing this dynamic and stand tall in their competence.
Tuesday, 10 November, 2020 / 12:15 PM - 12:45 PM GMT
(07:15 AM - 07:45 AM EST)
Dr. Pippa Malmgren, Economist and Co-Founder, H Robotics
Open your mind. Recessions can bring inflation. COVID may have damaged the world economy but it has also brought a huge infusion of capital and entrepreneurial spirit. Digitization that would have taken 10 years to occur has happened in three months. That’s a good reason the stock markets are so elevated. Geopolitics is no longer what you think: it's no longer about war games, it’s about children's games like Tik Tok. This has many investable consequences. Politics doesn't matter as much. Markets reward certainty and stability more than political persuasion.
Tuesday, 10 November, 2020 / 12:15 PM - 12:45 PM GMT
(07:15 AM - 07:45 AM EST)
Yuko Adachi, Distinguished VP Analyst, Gartner
The gig economy, labor cost differences across national boundaries and the emergence of hybrid working style are creating a strategic pool of invisible talent that exists beyond those boundaries. CIOs must learn to tap this pool as a key resource in the digital business era.
Tuesday, 10 November, 2020 / 12:15 PM - 12:45 PM GMT
(07:15 AM - 07:45 AM EST)
Kristin Moyer, Distinguished VP Analyst, Gartner
Nearly half of customers recently said they would avoid purchasing from a company that doesn’t align with their values, and 84% of Gen X customers say they expect companies to become more sustainable. But it’s not up to CIOs to save the world, and what customers say and what they do can be two different things. CIOs should assess the need for sustainability, get the money and enable sustainable digital business.
Tuesday, 10 November, 2020 / 12:15 PM - 01:00 PM GMT
(07:15 AM - 08:00 AM EST)
Eric Lafarge, Sr Executive Partner, Gartner
Cristina Magdalena, Executive Partner, Gartner
Attracting, developing and retaining a digitally dexterous talent pool has become increasingly challenging across all business verticals and segments. Join this facilitated discussion to share with peers the best practices to successfully navigate this challenge to help build a sustainable talent strategy.
Tuesday, 10 November, 2020 / 01:45 PM - 02:30 PM GMT
(08:45 AM - 09:30 AM EST)
Alberto Fietta, Sr Executive Partner, Gartner
Alessio Meloni, VP, Executive Partner, Gartner
The impact of recent events on talent strategies has been as much disruptive as it has been for business strategies, operations and business models. While scenario evolution ahead of us is still highly volatile, digitalization and transformation urgency is raising and the war for digital talents has already entered the supply/demand critical phase. A key question for leaders today is how to upgrade current talent strategy. Join this roundtable to think, learn and engage with peers about how leaders rethink, reactivate and accelerate talent strategies to sustain post-crisis ambitions; how leaders can monitor the impact value for talent strategy execution.
Tuesday, 10 November, 2020 / 01:45 PM - 03:30 PM GMT
(08:45 AM - 10:30 AM EST)
Alicia Mullery, Sr Director, Advisory, Gartner
Jaime Capella, Distinguished VP, Advisory, Gartner
The growth of technology producers outside IT—employees who build and customize their own analytic and technology solutions for work—is altering the division of technology leadership responsibilities between the CIO and the rest of the C-suite. Progressive organizations are gradually moving accountability for technology and analytics closest to the point of value delivery, and changing the role of the CIO from Systems Operator to Digital Evangelist, Orchestrator and Foundations Engineer. This Research Discussion will focus on this significant change in the role of the CIO.
Tuesday, 10 November, 2020 / 02:30 PM - 03:00 PM GMT
(09:30 AM - 10:00 AM EST)
Matt Hancocks, Sr Director Analyst, Gartner
To adapt the new normal and realize a fast recovery from disruptions, CIOs need to accelerate culture change. While designing this journey, digital dragons’ culture may appear tempting. Although they can’t copy other organizations’ culture, CIOs can learn from successful companies. This session will discuss how to adopt certain culture traits by analyzing digital dragons’ culture.
Tuesday, 10 November, 2020 / 02:30 PM - 03:00 PM GMT
(09:30 AM - 10:00 AM EST)
Tomas Nielsen, VP Analyst, Gartner
Jan-Martin Lowendahl, Distinguished VP Analyst, Gartner
A follow on from the Signature Series presentation “2021 CIO Agenda: Rebuilding the Future.” In this interactive session, attendees will have the opportunity to explore the factors that enable enterprises to rebuild and reset their course after the COVID-19 disruption.
Tuesday, 10 November, 2020 / 02:30 PM - 03:00 PM GMT
(09:30 AM - 10:00 AM EST)
Filippo Catalano, Chief Information Officer, Nestlé
Can a 150-year-old consumer-goods giant compete with the exponential rate of technology driven change? How is it possible to bring the best of the outside digital innovation inside the company, and “make the elephant dance”? What happens when disaster happens in the middle of your recipe (i.e., Covid-19’s impact on digital transformation)?
In this presentation, Filippo Catalano, CIO at Nestlé, will go through a successful recipe for driving the organization, solutions and services side of the equation, as well as dive deeply in some examples where digital technology is profoundly impacting business models.
Tuesday, 10 November, 2020 / 02:30 PM - 03:00 PM GMT
(09:30 AM - 10:00 AM EST)
Ed Gabrys, Sr Director Analyst, Gartner
For many, executive presence is the missing key to new opportunities and growth. But it is often touted as something you either have or you don't. Yet studies clearly show that with better understanding and guidance, executive presence can be learned, grown and adapted. Find out what you're doing right, doing wrong, and what you can start doing better.
Tuesday, 10 November, 2020 / 02:30 PM - 03:00 PM GMT
(09:30 AM - 10:00 AM EST)
LJ Justice, Principal, Research, Gartner
Inclusive leadership is key to developing teams with cohesion, enthusiasm, and an ownership mindset. Join this session to hear the experiences of LGBT+ IT employees and advice on how you can act as a supportive manager and ally.
Wednesday, 11 November, 2020 / 10:00 AM - 10:30 AM GMT
(05:00 AM - 05:30 AM EST)
Major Tim Peake, Astronaut,
In 2016, British astronaut Tim Peake returned from a six-month mission to the International Space Station. A manual docking, emergency spacewalk and leaking spacecraft were just some of the things he had to contend with during his 186 days in space. Tim's experiences have given him a unique insight into living in isolation, how to adapt to a changing environment and the importance of maintaining a positive and flexible mental attitude when things don't go to plan.
Wednesday, 11 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Eric Saracchi, Chief Digital & Information Officer, Firmenich
The world of perfumes and flavors is exciting and rewarding, in creating positive emotions and enhancing well-being for billions of people globally. Digital transformation at Firmenich is shaped by its five fundamental values; Creativity, Customer, Sustainability, People, and Legacy… covering the entire Firmenich value-chain from consumers to the farmers and rightly called “Fundamentally Digital”. In this session, Eric Saracchi talks about his journey to bring technologies and algorithms to augment the highly creative people at Firmenich, and about transforming the future of business.
Wednesday, 11 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Roger Caleya, Sr Director Analyst, Gartner
Cloud and SaaS solutions are changing the financials of the IT area. CIOs need to master the basics of CAPEX and OPEX to properly discuss with their CFOs.
Wednesday, 11 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Daryl Plummer, Distinguished VP Analyst, Gartner
Predicting the impact of technology is much easier than predicting the impact of global change. Following the COVID virus, most will realize that global change is only one crisis away. Now, the ability to understand how predictions cross the entire spectrum of human life is critical. This presentation will project a future based on a present filled with uncertainty.
Wednesday, 11 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Graham Waller, Distinguished VP Analyst, Gartner
CIOs who fail to evolve their personal brand in-step with the changing context risk irrelevance. Transitions such as post-COVID renewal, a new CEO or promotion to a new role are key moments to evaluate brand “fitness for purpose.” This session provides simple practical tools to allow CIOs to proactively recompose their brand in times of transition.
Wednesday, 11 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Don Scheibenreif, Distinguished VP Analyst, Gartner
Customer Experience leaders will face a number of high stakes situations in the course of their career. In this session, we will highlight those situations, provide practical advice on how to navigate them, and other insights that set up CX leaders to succeed.
Wednesday, 11 November, 2020 / 10:45 AM - 11:30 AM GMT
(05:45 AM - 06:30 AM EST)
Frank Buytendijk, Distinguished VP Analyst, Gartner
Gregor Petri, VP Analyst, Gartner
Piet Jan Heijboer, Directievoorzitter, Croonwolter&dros
How does the CIO ensure that his organization emerges stronger from the corona crisis?
More than ever, today's disruption affects not only individual organizations, but society as a whole. This leads to very specific questions for Gartner, ranging from technology to the design of virtual organizations. Because of the corona crisis we see more than ever that the disruption does not only affect the organization, but society as a whole.
This means that the leadership of the CIO can make his or her role even more important. What role does the CIO play in this? This question will be the focus of this year's virtual Dutch analyst session during Gartner IT Symposium. Led by moderator Danny Frietman, they will discuss leadership in a changing world.
Wednesday, 11 November, 2020 / 12:15 PM - 12:45 PM GMT
(07:15 AM - 07:45 AM EST)
Professor Eddie Obeng, Founder of Pentacle Business School, Global Authority on Project Management,
At high levels of innovation resistance rises. How to get just about anyone to follow your lead when doing something new?
Wednesday, 11 November, 2020 / 12:15 PM - 12:45 PM GMT
(07:15 AM - 07:45 AM EST)
Graham Waller, Distinguished VP Analyst, Gartner
Leaders lament key skill deficits impeding strategy execution, now post-COVID renewal suffers this same pinch-point. CIOs cannot hire their way out and traditional training is not fit for purpose. Instead CIOs can harness agile learning manifesto principles to unlock rapid skills development to power digital acceleration and renewal.
Wednesday, 11 November, 2020 / 12:15 PM - 12:45 PM GMT
(07:15 AM - 07:45 AM EST)
Anna Krasniewska, Practice Vice President, Gartner
Only 38 percent of frontline employees believe that their managers and leaders represent the broader diversity of the workforce. Learn how your peers are rethinking their approach around careers, development solutions, and talent management processes to increase the representation of diverse talent at the highest levels of their organizations.
Wednesday, 11 November, 2020 / 12:15 PM - 01:00 PM GMT
(07:15 AM - 08:00 AM EST)
Eduardo Mastranza, Executive Partner, Gartner
Delel Chaabouni, Executive Partner, Gartner
Dorota Pietruszewska, Director, Advisory, Gartner
The rapid changes in the digital nature of businesses has driven and increased need communicate the cybersecurity risks and exposure that accompany a truly digital enterprise. Learn and share best practices with peers in this facilitated discussion on what, and how, to effectively communicate risk to the board.
Wednesday, 11 November, 2020 / 01:30 PM - 03:15 PM GMT
(08:30 AM - 10:15 AM EST)
Kristin Mettraux, VP, Advisory, Gartner
Despite continuous investment in technology, end-user productivity remains flat. In light of global economic pressure, the importance of reduced friction will help midsize organizations get the most value from scarce resources and time. See how other midsize enterprises identify and reduce friction in their organizations and quickly mobilize resources to regain productivity.
Wednesday, 11 November, 2020 / 02:30 PM - 03:00 PM GMT
(09:30 AM - 10:00 AM EST)
Joanne Kopcho, VP Analyst, Gartner
Why is the COO role rising in prominence and influence in digital business while declining in traditional entities? Digital business CEOs know that a tight linkage between business operations and continuous innovation is crucial to their strategic initiatives. CIOs can go above and beyond to be the "COO by Proxy," by taking accountability for enterprisewide strategic initiatives, successfully orchestrating strategy-execution and thereby demonstrating their C-suite readiness.
Wednesday, 11 November, 2020 / 02:30 PM - 03:00 PM GMT
(09:30 AM - 10:00 AM EST)
Hermann Schuster, CDO / Head of IT, Arlanxeo
The session highlights the development of a modern application and infrastructure architecture in parallel to setting up a new IT organization in a global industrial company. Starting with a carve out in 10 countries Arlanxeo has implemented since 2017 a consistent architecture and a new team setup within a 3 years journey.
Wednesday, 11 November, 2020 / 02:30 PM - 03:00 PM GMT
(09:30 AM - 10:00 AM EST)
Ed Gabrys, Sr Director Analyst, Gartner
Most people have had some experience communicating and presenting, and all but a few believe that they can do better. This session explores a set of approaches rarely covered in conventional storytelling and presentation sessions, but often used by many of the best speakers.
Wednesday, 11 November, 2020 / 03:00 PM - 03:30 PM GMT
(10:00 AM - 10:30 AM EST)
Alessia Marra, Sr Executive Partner, Gartner
Diversity and inclusion are critical to organizational success. Employees expect more conscious action and policy from their organizations amid heightened social and political movements. Organizations can choose from many different approaches to advance inclusion. Please come prepared to share with your peers around questions including: Do you know what your organization's culture of inclusion is today? Do you have a clear vision of what you want your organization's culture to be? What are the barriers?
Special Instructions: Join the conversation! This is an interactive session, we’ll ask that you turn your cameras on and come ready to share. Peer Conversations are designed to connect you with other attendees around meaningful topics. A Gartner executive will join the session to help facilitate and keep the conversation moving.
Thursday, 12 November, 2020 / 09:00 AM - 09:30 AM GMT
(04:00 AM - 04:30 AM EST)
Arnold Gutmann, Sr Executive Partner, Gartner
Diversity and inclusion are critical to organizational success. Employees expect more conscious action and policy from their organizations amid heightened social and political movements. Organizations can choose from many different approaches to advance inclusion. Please come prepared to share with your peers around questions including: Do you know what your organization's culture of inclusion is today? Do you have a clear vision of what you want your organization's culture to be? What are the barriers?
Special Instructions: Join the conversation! This is an interactive session, we’ll ask that you turn your cameras on and come ready to share. Peer Conversations are designed to connect you with other attendees around meaningful topics. A Gartner executive will join the session to help facilitate and keep the conversation moving.
Thursday, 12 November, 2020 / 09:00 AM - 09:30 AM GMT
(04:00 AM - 04:30 AM EST)
Diversity and inclusion are critical to organizational success. Employees expect more conscious action and policy from their organizations amid heightened social and political movements. Organizations can choose from many different approaches to advance inclusion. Please come prepared to share with your peers around questions including: Do you know what your organization's culture of inclusion is today? Do you have a clear vision of what you want your organization's culture to be? What are the barriers?
Special Instructions: Join the conversation! This is an interactive session, we’ll ask that you turn your cameras on and come ready to share. Peer Conversations are designed to connect you with other attendees around meaningful topics. A Gartner executive will join the session to help facilitate and keep the conversation moving.
Thursday, 12 November, 2020 / 10:00 AM - 10:30 AM GMT
(05:00 AM - 05:30 AM EST)
Dr. Julia Shaw, Psychological Scientist, University College London,
In this talk Dr Julia Shaw explores the darker side of tech. She discusses the ways in which criminology and psychology help us understand cybercrime, how business structures hide our humanity, and how misinformation can turn into false memories. She forces us to think about how we curates peoples’ reality, and the tremendous responsibility that comes with this privilege. In this lively and thought-provoking talk, Dr Shaw encourages us to think deeper about our morality, and how we can use tech and social media to help overcome some of humanity’s greatest threats.
Thursday, 12 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Mark Raskino, Distinguished VP Analyst, Gartner
Where will CEOs take their companies in 2021 and how should CIO's respond? In a tumultuous year, we apply fresh CEO survey data and secondary research to find the big emerging post-crisis trends, altered perspectives and enduring changes ahead.
Thursday, 12 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Gene Alvarez, Distinguished VP Analyst, Gartner
2020’s CIOs face budgeting, operational, business model changes, and diversity and inclusion challenges going into 2021 and beyond. How to prioritize and take action on all these challenges and more will be the determining factor of success. This panel of CIOs will provide their views on these challenges and much more.
Thursday, 12 November, 2020 / 10:45 AM - 11:15 AM GMT
(05:45 AM - 06:15 AM EST)
Christie Struckman, VP Analyst, Gartner
All organizations immediately went to remote working starting this past spring, accelerating the digital plans of many organizations. As employees are going back into the offices there is a concern that the digital strides that were made will not stick. Learn how you can embed the digital practices into how employees work using the systems, processes and practices as your tools.
Thursday, 12 November, 2020 / 10:45 AM - 11:30 AM GMT
(05:45 AM - 06:30 AM EST)
Melanie Juul Schroder, Sr Executive Partner, Gartner
Annelie Lundqvist, VP, Team Manager, Gartner
Most of the time, women truly don’t know their brilliance. They are certain they “aren’t ready” to take on that next bigger role. They are more attuned to the ways they aren’t qualified than to the ways that they are. They are waiting for someone to validate, promote or discover them. Sound familiar? Join in the conversation to unlock those principles that will enable that step up or step out opportunity.
Thursday, 12 November, 2020 / 12:15 PM - 12:45 PM GMT
(07:15 AM - 07:45 AM EST)
Darren Martin, Chief Technology Officer, Wood
Exploring new ways to harness digital innovation, create sustainable solutions, optimize cost, and create joint value for clients and partners by enabling integration across disciplines, asset organizations, and players in the value chain.
Whether its helping a $240bn turnover Fortune company safely orchestrate and optimize well production in the gulf of Mexico, helping investors use digital twins to optimize the investment case for huge windfarms, or using robotics to automate the installation of Wood’s 5th million Solar panel installation. Accelerating the adoption of sustainable solutions or solving complex energy sustainability challenges, digital technology is having a profound effect on Wood and its clients.
Thursday, 12 November, 2020 / 12:15 PM - 12:45 PM GMT
(07:15 AM - 07:45 AM EST)
Darren Topham, Sr Director Analyst, Gartner
Senior executives often cite culture or talent as the reason their anticipated growth or mission attainment is going slower than expected. The real “execution gaps” holding back most enterprises stem from deficient executive, leadership and management activities. This session provides insight into the symptoms and root causes of strategy execution gaps and shows how organizations can invigorate their execution approach to achieve their strategic ambitions.
Thursday, 12 November, 2020 / 12:15 PM - 12:45 PM GMT
(07:15 AM - 07:45 AM EST)
Daniel Stang, VP Analyst, Gartner
This session covers how to apply strategic portfolio management and strategy-to-execution management best practices to help CIOs and business leaders survive and thrive in the midst of business disruptions. Topics will include the first steps to take when a disruption occurs, what enterprise fitness characteristics should be employed, and key portfolio techniques and methods to use to survive a disruption.
Thursday, 12 November, 2020 / 12:15 PM - 12:45 PM GMT
(07:15 AM - 07:45 AM EST)
Leah Johnson, VP, Advisory, Gartner
The COVID-19 pandemic has disrupted the day-to-day lives of employees in a multitude of ways. The abrupt transition to remote work for tech-enabled employees, the hazardous work of frontline and essential employees, and the continuous juggling of work, parenting, and caregiving responsibilities have all contributed to a high stress and emotional environment. Learn how your peers are rethinking their approach to mental health and how they help employees maintain their mental well-being by establishing psychological safety, trust, and belonging.
Thursday, 12 November, 2020 / 12:15 PM - 12:45 PM GMT
(07:15 AM - 07:45 AM EST)
Daniel Sanchez Reina, Sr Director Analyst, Gartner
The most successful CIOs wear two hats: business executive and technology executive. Yet too often CIOs mistakenly believe that their tech hat is the only one that the CEO really cares about. This is a terrible assumption for their influence on the C-Suite. In this session CIOs will learn what CEOs want from them.
Thursday, 12 November, 2020 / 12:15 PM - 01:00 PM GMT
(07:15 AM - 08:00 AM EST)
Eduardo Mastranza, Executive Partner, Gartner
Delel Chaabouni, Executive Partner, Gartner
Dorota Pietruszewska, Director, Advisory, Gartner
Many IT leaders present regularly to the board on the state of risk and security. Information risks continue to be a focus area for boards — as companies make rapid shifts in business and operating models in response to changing social and economic conditions, the board wants to know what risks are emerging and how the organization is responding. In this workshop, you will outline your future board presentations, creating a consistent and credible communication plan that highlights ways in which you can effectively manage information risks.
Thursday, 12 November, 2020 / 01:30 PM - 03:15 PM GMT
(08:30 AM - 10:15 AM EST)
Alicia Mullery, Sr Director, Advisory, Gartner
Jaime Capella, Distinguished VP, Advisory, Gartner
The growth of technology producers outside IT—employees who build and customize their own analytic and technology solutions for work—is altering the division of technology leadership responsibilities between the CIO and the rest of the C-suite. Progressive organizations are gradually moving accountability for technology and analytics closest to the point of value delivery, and changing the role of the CIO from Systems Operator to Digital Evangelist, Orchestrator and Foundations Engineer. This Research Discussion will focus on this significant change in the role of the CIO.
Thursday, 12 November, 2020 / 01:45 PM - 02:30 PM GMT
(08:45 AM - 09:30 AM EST)
Paul Furtado, Sr Director Analyst, Gartner
Christopher Wade, Sr Executive Partner, Gartner
Cybersecurity talent is in high demand and midsize enterprises cannot always afford to pay the high cost of compensation when trying to fill their security positions. This session is designed for MSE CIOs to show where they have found talent or to provide guidance on where to look.
Thursday, 12 November, 2020 / 02:30 PM - 03:00 PM GMT
(09:30 AM - 10:00 AM EST)
Arun Chandrasekaran, Distinguished VP Analyst, Gartner
CIOs need to cultivate a full spectrum of skills beyond data scientists to be successful in their AI initiatives. In this session, we will look at the various roles and skills needed by organizations as well as how to structure the teams to be successful in their AI journey.
Thursday, 12 November, 2020 / 02:30 PM - 03:00 PM GMT
(09:30 AM - 10:00 AM EST)
Jackie Fenn, Distinguished VP Analyst, Gartner
As leaders construct their organization’s future, they must make assumptions and predictions about how the world will be different from today. But research shows that the human brain has systematic flaws when thinking about the future. Leaders are consistently blindsided by the impact of rare events, complex interactions and psychological challenges such as delayed gratification. Join this session to understand common errors and biases, and to learn specific techniques that will help leaders to both prepare for and shape their futures.
Thursday, 12 November, 2020 / 02:30 PM - 03:00 PM GMT
(09:30 AM - 10:00 AM EST)
Matthew Hotle, Distinguished VP Analyst, Gartner
Most Gartner clients have claimed some early wins piloting agile teams and product-centric governance. The goal now is to scale it to cover more of the work. They still face objections from some parts of the business, but also obstacles, such as ramping up agile coaching to cover far more teams. This presentation will warn you of the obstacles and explain how to get part them.