Monday, 08 November, 2021 / 12:00 PM - 12:30 PM CET
(06:00 AM - 06:30 AM EST)
David Furlonger, Distinguished VP Analyst, Gartner
Hype cycles capture a collection of innovations that organizations are adopting some of these innovations are hyped, some more productive. We discuss the executive methods, concepts and tools that you need to be aware of and prioritize as they help shape your digital business futures.
Monday, 08 November, 2021 / 12:00 PM - 12:30 PM CET
(06:00 AM - 06:30 AM EST)
Frank Buytendijk, Distinguished VP Analyst, Gartner
Data and Analytics keeps expanding. The next big step for D&A is in moving from "decision support" to completely "reengineering decision making". Decisions are becoming more connected, more contextual and more continuous, and this complexity needs to be mastered. How can you make decision making a competitive differentiator?
Monday, 08 November, 2021 / 12:00 PM - 12:45 PM CET
(06:00 AM - 06:45 AM EST)
Cathy Tornbohm, Distinguished VP Analyst, Gartner
This Ask the Expert session will answer questions on how application leaders can measure the business value of Robotic Process Automation (RPA). Participants will develop an understanding of the common metrics used to measure the benefits, costs and risks of implementing RPA. They will get answer on how to develop a TCO model to build a business case for adopting RPA within their organization.
Monday, 08 November, 2021 / 01:30 PM - 02:00 PM CET
(07:30 AM - 08:00 AM EST)
Don Scheibenreif, Distinguished VP Analyst, Gartner
Technology continues to change the way customers engage with the organizations they do business with. But what is coming next? This session presents Gartner's view of three trends most relevant to engaging customers, their impact on customer experience and what you can do as a CIO to help your organization take advantage of these trends for growth.
Monday, 08 November, 2021 / 01:30 PM - 02:00 PM CET
(07:30 AM - 08:00 AM EST)
Paul Proctor, Distinguished VP Analyst, Gartner
Sam Olyaei, Director Analyst, Gartner
Join us for a thought provoking conversation as Gartner experts consider, discuss and debate two sides of this provocative question.
Monday, 08 November, 2021 / 01:30 PM - 02:00 PM CET
(07:30 AM - 08:00 AM EST)
Richard Hunter, Distinguished VP Analyst, Gartner
This presentation addresses the long-term view of climate change mitigation, beginning now and extending through 2050. The "carbon flip" is the point in time where bodies politic worldwide commit resources on the scale of tens of trillions of $US dollars to managing climate change, and will precede roughly 20 years of intensive infrastructure replacement WW. Enterprises can begin now to prepare.
Monday, 08 November, 2021 / 03:00 PM - 04:00 PM CET
(09:00 AM - 10:00 AM EST)
Bart Willemsen, VP Analyst, Gartner
Frank Buytendijk, Distinguished VP Analyst, Gartner
Gregor Petri, VP Analyst, Gartner
Britt van den Berg, CIO, Social Security Bank (SVB)
Join this informal panel discussion about technology, leadership and innovation in the broader Dutch Society. As in previous years, CxOs from leading Dutch organizations will share their insights, experiences and challenges with Gartner analysts from the Netherlands. (This session will be in Dutch)
Monday, 08 November, 2021 / 03:45 PM - 04:15 PM CET
(09:45 AM - 10:15 AM EST)
The natural reaction for most businesses is to make the future as certain as possible. Eliminate risks. Fix roadmaps. Strive for happy customers only. In continuously uncertain times, we need to bring the chaos inside, learn from it faster and adapt to it better. This is a critical approach for businesses to become antifragile and win in uncertain times
Tuesday, 09 November, 2021 / 12:00 PM - 12:30 PM CET
(06:00 AM - 06:30 AM EST)
Bryan Hayes, Sr Director Analyst, Gartner
Digitalization of the business has driven significant and lasting changes to how CIOs manage their IT budgets. Using results from upcoming CIO survey on the "new normal" of IT financial management (ITFM), this session will look at how ITFM has responded to the the challenges digital has posed, and point to where CIOs should focus ITFM efforts going forward.
Tuesday, 09 November, 2021 / 12:00 PM - 12:30 PM CET
(06:00 AM - 06:30 AM EST)
Darren Topham, Sr Director Analyst, Gartner
A lack of the relevant capabilities and behaviors has a significant impact on both the speed of execution and ultimately the overall success of the mission and is identified as a major cause of poor execution performance in over half of strategic execution efforts. Executive Leaders must prioritize 5 key actions to identify, attain and optimize the capabilities required for strategic execution, or risk a poor outcome for their strategic efforts.
Tuesday, 09 November, 2021 / 01:30 PM - 02:00 PM CET
(07:30 AM - 08:00 AM EST)
David Furlonger, Distinguished VP Analyst, Gartner
The global focus on new forms of money and the pressure to digitally accelerate out of COVID-19 raises the stakes for CIOs to pursue and implement innovative solutions, in particular Blockchain. This session will provide the big reasons why you should care about Blockchain and its related capabilities. We will explain how to capture its true potential as a game-changing, technology-enabled business opportunity.
Tuesday, 09 November, 2021 / 01:30 PM - 02:00 PM CET
(07:30 AM - 08:00 AM EST)
Ryan Hill, Director, Advisory, Gartner
The events of 2020 made organizations aware that they need to be actively preparing for the future of work. For many organizations "future of work" has become synonymous with hybrid or remote work. But hybrid and remote are immediate challenges. Join this session to learn about new and emerging changes to how work is done, who does the work, and what is even considered work, which executives need to be aware of in order to set their organizations up for long-term success.
Tuesday, 09 November, 2021 / 03:45 PM - 04:15 PM CET
(09:45 AM - 10:15 AM EST)
Kristin Moyer, Distinguished VP Analyst, Gartner
Current IT systems will not support ESG activities like aligning with the UN Sustainable Development Goals, smart city and the circular economy. Digital sustainability is a reference architecture that focuses on continuously improving ESG insights, strategies, and performance. CIOs should enable digital sustainability.
Tuesday, 09 November, 2021 / 04:30 PM - 05:00 PM CET
(10:30 AM - 11:00 AM EST)
With 2020 firmly behind us, most have spent 2021 trying to figure out what the new normal looks like. If you could start 2021 again, what would you do-over?
Join this casual conversation with your peers and share what this past year has taught you. Please come ready to share and engage. (Exclusive to EITL members)
Wednesday, 10 November, 2021 / 12:00 PM - 12:30 PM CET
(06:00 AM - 06:30 AM EST)
Brian Prentice, VP Analyst, Gartner
Practically all enterprises and public sector organizations are adding digital products and channels as means to engage with their external stakeholders — being customers, partners, citizens or wider ecosystem. Based on new research and surveys, this session will explore this trend in further detail — and outline the impacts that this have on the CIO Role as well as the strategic choices — alternatively risk obsolesce or technology anarchy.
Wednesday, 10 November, 2021 / 12:00 PM - 12:30 PM CET
(06:00 AM - 06:30 AM EST)
Ian Cox, Sr Director Analyst, Gartner
So, you have emerged from the pandemic with a new strategy and renewed optimism. One thing you can be certain of is that your strategy will be challenged by the volatility and uncertainty of the real world. To build and maintain momentum, your strategy will need to adapt to the future as it unfolds. This session provides CIOs with the practical steps and tools they will need to successfully manage execution in a volatile world.
Wednesday, 10 November, 2021 / 12:00 PM - 12:30 PM CET
(06:00 AM - 06:30 AM EST)
Cesar Lozada, Sr Principal Analyst, Gartner
As CEOs, CFOs and Boards of Directors accelerate and focus investment on digital initiatives, CIOs charged with executing these initiatives find it difficult to secure the necessary funding to propel their organizations. To successfully drive digital acceleration, CIOs must look beyond traditional funding models to match investment with opportunity and achieve their longer-term capabilities.
Wednesday, 10 November, 2021 / 12:00 PM - 12:45 PM CET
(06:00 AM - 06:45 AM EST)
Join Gartner consulting D&A expert partner, Simon Greener and AstraZeneca Vice President and Head of Data Office, Peder Blomgren, in this Roundtable session to learn more about data and analytics value management. Following a recently successful pilot using the Gartner ROAR model and data asset valuation techniques they will share experiences and lessons learned. We will discuss how taking a fast fail approach could work for your organization.
Wednesday, 10 November, 2021 / 12:00 PM - 12:45 PM CET
(06:00 AM - 06:45 AM EST)
Peter Skyttegaard, Sr Director Analyst, Gartner
2020 pushed our creativity and now is the time to build on the moment and accelerate innovation to reach beyond. Yet many innovation initiatives struggle to maintain pace. Often because of unclear goals and misaligned expectations. In this "Ask the Expert" session, we will answer question on how Gartner's Innovation Framework can provide the clarity needed to steer your innovation program through turbulent times.
Wednesday, 10 November, 2021 / 01:30 PM - 02:00 PM CET
(07:30 AM - 08:00 AM EST)
Sam Olyaei, Director Analyst, Gartner
Innovation — or at least the desire to innovate — is on the rise among corporate and public sector clients alike. But while desirable, morphing from your existing culture into an innovative one is hard especially while trying to manage cyber risk in your organization. This presentation aims to provide attendees with tactical advice on how to get started, with four culture hacks specifically aimed at cybersecurity.
Wednesday, 10 November, 2021 / 01:30 PM - 02:00 PM CET
(07:30 AM - 08:00 AM EST)
Hung LeHong, Distinguished VP Analyst, Gartner
Ecosystems are practical concepts that every CIO should be versed in. First, there are ecosystems that are centered on the enterprise. Then there are (cross) industry ecosystems designed to create markets, improve whole industries, or converge them. This is the domain of platform business models and decentralized blockchain-based models. CIOs must understand the business concepts and how technology amplifies and make these ecosystems possible.
Wednesday, 10 November, 2021 / 03:45 PM - 04:15 PM CET
(09:45 AM - 10:15 AM EST)
Carlton Sapp, Managing Vice President, Gartner
The proliferation of decision making augmented by AI is undeniable. However, bias in models used by AI is also increasing, and the spotlight is on executive leadership. CIOs must create real-time human-on-the-loop (HOTL) guardrails to avoid bias in the application of AI models. This session will provide three things you can implement in HOTL strategies to avoid bias in AI models.
Wednesday, 10 November, 2021 / 03:45 PM - 04:15 PM CET
(09:45 AM - 10:15 AM EST)
Gavin Tay, VP Analyst, Gartner
How should organizations respond to remain resilient in the event of a shift in the equilibrium point of globalization? Despite digital business acceleration, the axioms which underpin globalization are being challenged by a range of factors including geopolitical tensions and regulatory frameworks. Executive leadership of enterprises need a forward-looking assessment and recommendation to navigate the forces impacting globalization, or de-globalization.
Thursday, 11 November, 2021 / 11:00 AM - 11:45 AM CET
(05:00 AM - 05:45 AM EST)
Our brain is optimized for a hunter and gatherer existence. Today, we live in a completely different environment. This leads to systematic thinking errors — errors that can be devastating for your money, your career, your happiness. Thinking clearly is possible. However, only few people achieve it. Rolf Dobelli will present to you the most consequential thinking traps and how to avoid them. Success is the result of independent thinking. Here, you will learn how to do it.
Thursday, 11 November, 2021 / 12:00 PM - 12:30 PM CET
(06:00 AM - 06:30 AM EST)
Hung LeHong, Distinguished VP Analyst, Gartner
The postpandemic period provides a rare opportunity to reinvent a “forever hybrid” world - and CIOs play a crucial role. How should enterprises engage with customers? What are the new ways of working ? How will life activities like exercising, learning, and watching sports be re-invented? Don't settle for thinking that hybrid = remote + onsite. This session will push you to reinvent the hybrid equation.
Thursday, 11 November, 2021 / 12:00 PM - 12:30 PM CET
(06:00 AM - 06:30 AM EST)
Philip Allega, VP Analyst, Gartner
Pivoting during uncertain times requires a future-state vision. Only a vision beyond the current fiscal cycle enables composability and resilience. Leading organizations have stitched together new techniques and reinvigorated dormant ones. From backcasting to future cones, funding to federation, business process debt to digital ecosystem value — a compelling case is made for their collective adoption.
Thursday, 11 November, 2021 / 01:30 PM - 02:00 PM CET
(07:30 AM - 08:00 AM EST)
Leigh McMullen, Distinguished VP Analyst, Gartner
Barika Pace, Sr Director Analyst, Gartner
Join us for a thought provoking conversation as Gartner experts consider, discuss and debate this provocative question.
Thursday, 11 November, 2021 / 01:30 PM - 02:00 PM CET
(07:30 AM - 08:00 AM EST)
Ian Cox, Sr Director Analyst, Gartner
One key lesson from the past year is that a lot can change very quickly. Even the most basic assumptions about when, where and how we work have been broken. How do you plan for the future when the foundations of your enterprise have shifted and when further shocks are inevitable? This session will provide CIOs with the practical steps and tools they will need to create a resilient and flexible strategy for success.
Thursday, 11 November, 2021 / 01:30 PM - 02:00 PM CET
(07:30 AM - 08:00 AM EST)
Dale Kutnick, Senior Vice President, Gartner
A confluence of global events, digital acceleration efforts and capital availability is driving a record number of enterprise “restructurings.” Pressure is increasing to rapidly realize financial and other “synergies” from these efforts. CIOs and executive leaders must better prepare plans and actions to exploit these situations by establishing rapid response, virtual teams and processes that can be deployed.
Thursday, 11 November, 2021 / 01:30 PM - 02:15 PM CET
(07:30 AM - 08:15 AM EST)
Michelle Duerst, VP Analyst, Gartner
Customer-centric technology has become too mechanized, with not enough focus on what will increase loyalty, retention, and growth. CX CORE (customer organization relationship experience) is a framework that creates more dynamic engagement that increases engagement, retention, and growth. This session will begin with a short 10-minute overview of the research, followed by an interactive Q&A session.
Thursday, 11 November, 2021 / 01:30 PM - 02:15 PM CET
(07:30 AM - 08:15 AM EST)
Daniel Sanchez Reina, VP Analyst, Gartner
The future of work has become a pressing concern for many executives, and organizations that have been caught unaware by changes in how work gets done have been leapfrogged over by their peers. Join this session to discuss with Gartner experts the new and emerging future of work challenges executives need to be aware of in order to set their organizations up for long-term success.
Thursday, 11 November, 2021 / 03:45 PM - 04:15 PM CET
(09:45 AM - 10:15 AM EST)
Chris Howard, Distinguished VP Analyst, Gartner
We have arrived at this point together, and are considering our next moves. Which path to take? Who to partner with? What supplies are needed? This session covers the signals you should read to determine your direction (coming from boards of directors and other contexts), and the design patterns you can use to implement the future.
Thursday, 11 November, 2021 / 03:45 PM - 04:15 PM CET
(09:45 AM - 10:15 AM EST)
Dayna Ford, Sr Director Analyst, Gartner
This session will cover the fundamentals of customer experience including what it is, measuring it, getting your organization started on it, understanding your customers, and other topics foundational to customer experience. It will explain some of the key customer experience tools like personas and customer journey maps, and will illustrate “what good looks like” for them and others.
Thursday, 11 November, 2021 / 03:45 PM - 04:15 PM CET
(09:45 AM - 10:15 AM EST)
Jaime Capella, Distinguished VP, Research, Gartner
Technology work, once the sole purview of dedicated IT shops, is being democratized. Unfortunately, many leaders are still wedded to legacy structures and traditional ways of working that fail to recognize the extent to which technology work is distributed throughout the enterprise. Join this session to see how real-world companies are adopting new operating principles to foster and orchestrate the democratization of technology work across the enterprise.
Monday, 08 November, 2021 / 12:00 PM - 12:30 PM CET
(06:00 AM - 06:30 AM EST)
Simon Mingay, VP Analyst, Gartner
The way in which enterprises manage and exploit information and digital technologies has changed fundamentally with the increased importance of business technologists and business-led IT. But it is vital that CIOs take a leadership role in ensuring value delivery is optimized and that risks are mitigated. This presentation will highlight the most critical actions.
Monday, 08 November, 2021 / 12:00 PM - 12:30 PM CET
(06:00 AM - 06:30 AM EST)
Mary Mesaglio, Managing Vice President, Gartner
There is an emotional minefield awaiting as we pivot from pandemic response to pandemic recovery. Recoveries will diverge by sector, geography and by individual. What returns, what never comes back, when it starts, the vaccinated and the unvaccinated will all play a role in navigating the recovery. This session adopts a tactical view on traps to avoid and tricks to adopt to get through the recovery and pivot back to growth.
Monday, 08 November, 2021 / 01:30 PM - 02:00 PM CET
(07:30 AM - 08:00 AM EST)
Daniel Sanchez Reina, VP Analyst, Gartner
Remote work has proven that a borderless workforce is not only possible, but also a great option for companies searching for highly-skilled scarce talent. High Performance requires acknowledging cultural differences across geographies and mastering their management, as key ingredients so that all employees feel treated and respected fairly.
Monday, 08 November, 2021 / 01:30 PM - 02:00 PM CET
(07:30 AM - 08:00 AM EST)
Paul Proctor, Distinguished VP Analyst, Gartner
Many current approaches to cybersecurity are falling short of their promise to deliver including risk appetite statements, quantification, and throwing money at the problem. Treating cybersecurity as a business decision puts it in a business context and engages business decision makers to choose how much protection they want and how much they want to spend.
Monday, 08 November, 2021 / 01:30 PM - 02:00 PM CET
(07:30 AM - 08:00 AM EST)
Lily Mok, VP Analyst, Gartner
When Gartner coined the term “versatilist” in 2003, many CIOs found it hard to identify and develop this type of unicorn employees. Fast forward to today, increased business disruptions demands CIOs to be intentional in building an adaptive, versatile and future-ready workforce. Join this session to learn from our 2021 survey insight that uncovers key attributes of versatilists and effective practices for finding and building workforce versatility.
Monday, 08 November, 2021 / 01:30 PM - 02:15 PM CET
(07:30 AM - 08:15 AM EST)
LJ Justice, Principal, Research, Gartner
Fariba Anderson, Executive Partner, Gartner
Inclusive leadership is key to developing teams with cohesion, enthusiasm and an ownership mindset. This interactive roundtable discussion will explore the experiences of LGBTQ+ identifying CIOs, IT leaders and employees and provide advice on how CIOs can act as supportive leaders and allies.
Monday, 08 November, 2021 / 03:00 PM - 03:30 PM CET
(09:00 AM - 09:30 AM EST)
Dave Aron, Distinguished VP Analyst, Gartner
Digital native/leader companies have some similarities with other organizations, but some differences. Like operating at digital scale and speed, dealing with the associated complexity, and dealing with "less digital" clients. This session will discuss success behaviors for digital leaders in those companies, and companies moving in that direction.
Monday, 08 November, 2021 / 03:45 PM - 04:15 PM CET
(09:45 AM - 10:15 AM EST)
Galliopi Demetriou, Sr Director Analyst, Gartner
Only 7% of CIOs and IT leaders are consistently able to communicate the value of IT. Even in the digital age , IT struggles to clearly articulate it's value to business leadership. This research aims to help to understand the main barriers to communication and explain in four easy steps the best practices to effectively communicate the value of IT.
Tuesday, 09 November, 2021 / 12:00 PM - 12:30 PM CET
(06:00 AM - 06:30 AM EST)
Christie Struckman, VP Analyst, Gartner
With so much changing in both where, how and with whom work gets done, our organization’s culture needs to adapt accordingly. Use the language of attributes to understand your culture and diagnose what isn’t working now. Change those attributes to adapt to your changing ways of working, and maintain what makes your organization unique. Use our 5 step process for aligning your culture to your changing business needs.
Tuesday, 09 November, 2021 / 12:00 PM - 12:30 PM CET
(06:00 AM - 06:30 AM EST)
Rob O'Donohue, Sr Director Analyst, Gartner
An untapped market of neurodiverse talent exists largely because of a lack of understanding of this group’s potential. CIOs facing a lack of digital skills should, in partnership with HR, create a neurodiversity talent strategy to close gaps with these highly skilled and largely underemployed individuals.
Tuesday, 09 November, 2021 / 01:30 PM - 02:00 PM CET
(07:30 AM - 08:00 AM EST)
Darren Topham, Sr Director Analyst, Gartner
IT organizations are under pressure to innovate rapidly and scale at speed. But it is rare that they have the full complement of capabilities already in-house. It is natural to seek to lean on the capabilities of external partners and suppliers — our "digital ecosystem." But how can organizations best leverage these ecosystems? What are the dangers? And how can IT create an empowered digital ecosystem that accelerates rather than hinders their innovation ambitions?
Tuesday, 09 November, 2021 / 01:30 PM - 02:00 PM CET
(07:30 AM - 08:00 AM EST)
Jackie Fenn, Distinguished VP Analyst, Gartner
A repeatable innovation process is essential for meaningful, sustainable innovation. Create or reignite an innovation process that surfaces great ideas, nurtures progress while managing risk, and drives the best opportunities forward to deliver real value.
Tuesday, 09 November, 2021 / 01:30 PM - 02:00 PM CET
(07:30 AM - 08:00 AM EST)
Apoorva Chhabra, Principal Analyst, Gartner
CIOs must take specific actions to reset priorities and assess their current leadership competencies to turn every challenge into an opportunity for self-development and play a broader role in accelerating digital business growth.
Tuesday, 09 November, 2021 / 01:30 PM - 02:15 PM CET
(07:30 AM - 08:15 AM EST)
Miguel Angel Borrega, Sr Director Analyst, Gartner
IT technical people, in particular I&O teams, feel threatened when there are plans to move infrastructure and applications to the Cloud. In this session, attendees will learn how to mitigate those fears and get team members' buy-in.
Tuesday, 09 November, 2021 / 03:45 PM - 04:15 PM CET
(09:45 AM - 10:15 AM EST)
Anthony Henderson, Sr Director Analyst, Gartner
Deciding between two initiatives becomes political as stakeholders battle for resources to achieve their objectives. This presentation discusses how can:
- Neutralize politics by introducing an objective framework for technology investments
- Apply a set of principles that will institutionalize the decision framework and sustain quality decision making through executive transitions
Tuesday, 09 November, 2021 / 03:45 PM - 04:15 PM CET
(09:45 AM - 10:15 AM EST)
Whit Andrews, Distinguished VP Analyst, Gartner
Gartner surveyed more than 7,000 digital workers about how and where they work and what technology they use. But we asked them not just what they do — but what they want to do! Join this session for a globe-trotting snapshot of demographics, devices, productivity, technologies, trends and more. What you learn in this session will give you insight into worker needs that will amplify your workforce and workplace strategies.
Tuesday, 09 November, 2021 / 03:45 PM - 04:15 PM CET
(09:45 AM - 10:15 AM EST)
Tina Nunno, Distinguished VP Analyst, Gartner
This session is based on Gartner's CEO survey, and over 400 responses. CEOs were asked their primary approaches to resolving conflict among members of the executive team. Five different approaches were analyzed, looking at the pros, the cons and the politics. CIOs can develop strategies to help them make the most of their CEOs conflict approach.
Tuesday, 09 November, 2021 / 03:45 PM - 05:30 PM CET
(09:45 AM - 11:30 AM EST)
Miles Gibson, VP, Research, Gartner
Alicia Mullery, VP, Research, Gartner
Business stakeholders increasingly engage in autonomous digital investments, which has led to a rising need for business architecture (BA) tools and techniques to inform investment planning and prioritization decisions. This session is geared toward chief enterprise architect attendees and offers advice and examples of how to adapt traditional BA practices to help business partners make informed and accurate decisions, faster.
Wednesday, 10 November, 2021 / 12:00 PM - 12:30 PM CET
(06:00 AM - 06:30 AM EST)
Graham Waller, Distinguished VP Analyst, Gartner
As the volume and velocity of digital disruption accelerates, traditional training can’t keep pace leaving employees behind and enterprises riddled with skills gaps. This session will cover proven agile learning practices that increase the speed and effectiveness of upskilling in the flow of delivering your most critical digital initiatives.
Wednesday, 10 November, 2021 / 12:00 PM - 12:30 PM CET
(06:00 AM - 06:30 AM EST)
Ed Gabrys, Sr Director Analyst, Gartner
You want to advance in your career, take on more responsibility, and be seen as the leader you know you are and can be. However, people rarely know how they are perceived or what they may project. This session will help you take control of your presence and create a powerful opportunity to influence stakeholders, and grow personal power rather than leave it to chance.
Wednesday, 10 November, 2021 / 01:30 PM - 02:00 PM CET
(07:30 AM - 08:00 AM EST)
Lily Mok, VP Analyst, Gartner
COVID-19 has led organizations to rethink everything about talent management. The rapid adoption of remote/hybrid working not only enables employers to reach talent in markets they've never been able to but also drives the emergence of a borderless workforce. In this session, participants will gain insight from market trends, learn how to adapt their reward strategy to attract and retain a workforce, from hybrid to borderless.
Wednesday, 10 November, 2021 / 01:30 PM - 02:00 PM CET
(07:30 AM - 08:00 AM EST)
Stephen Smith, VP Analyst, Gartner
While remote work and automation, strip out some of the more common manifestations of office politics, a hybrid work environment creates new and uncomfortable tension between traditional and digital politics. This session will enable CIOs to be more effective in anticipating potential problem areas and provide them with real-world recommendations on managing politics in a hybrid world.
Wednesday, 10 November, 2021 / 01:30 PM - 02:00 PM CET
(07:30 AM - 08:00 AM EST)
Irving Tyler, Distinguished VP Analyst, Gartner
As CIOs seek to expand their executive impact, effective acquisition and investment of political capital becomes a vital success factor. This session will enable CIOs to understand political capital and learn how to acquire and spend political capital to achieve C-suite success.
Wednesday, 10 November, 2021 / 01:30 PM - 02:15 PM CET
(07:30 AM - 08:15 AM EST)
Darren Topham, Sr Director Analyst, Gartner
IT organizations are under pressure to innovate rapidly and scale at speed. But it is rare that they have the full complement of capabilities already in-house. It is natural to seek to lean on the capabilities of external partners and suppliers – our ‘digital ecosystem.’ But how can organizations best leverage these ecosystems? What are the dangers? And how can IT create an empowered digital ecosystem that accelerates rather than hinders their innovation ambitions?
Wednesday, 10 November, 2021 / 01:30 PM - 02:15 PM CET
(07:30 AM - 08:15 AM EST)
Roger Caleya, Sr Director Analyst, Gartner
The multiple interactions between stakeholders and IT constantly shape IT’s brand. To upgrade the perception of IT to that of a business value enabler, CIOs must take advantage of all these touchpoints to form the right perception.
Learn how to identify and leverage the different IT touchpoints to effectively convey the business value of IT.
Wednesday, 10 November, 2021 / 03:00 PM - 03:30 PM CET
(09:00 AM - 09:30 AM EST)
Kristin Moyer, Distinguished VP Analyst, Gartner
Stakeholder pressure is driving the growth in board attention on environmental, social and governance (ESG) issues. CIOs should verse themselves on what ESG is and how it's different from sustainability and CSR. And CIOs should be prepared to inject data and insight that will help the enterprise improve access to capital, cost of capital, operating costs and ultimately stock performance.
Wednesday, 10 November, 2021 / 03:45 PM - 04:15 PM CET
(09:45 AM - 10:15 AM EST)
Andy Rowsell-Jones, Distinguished VP Analyst, Gartner
One of the most common barriers preventing CIOs accelerating digital business rollout is the lack of resources. This session provides a how-to checklist of how to approach resource negotiations with business leaders in a well-planned, well-executed way, successful way.
Wednesday, 10 November, 2021 / 04:30 PM - 05:00 PM CET
(10:30 AM - 11:00 AM EST)
Let's chat! Join this casual conversation with your peers and share your biggest takeaways from the conference. During this interactive session, you’ll participate in small group discussions. Please come ready to share and engage.
Thursday, 11 November, 2021 / 10:15 AM - 10:45 AM CET
(04:15 AM - 04:45 AM EST)
Join this casual conversation with peers. During this interactive session, you’ll participate in a small group discussion. Please come ready to share and engage.
Thursday, 11 November, 2021 / 11:00 AM - 11:45 AM CET
(05:00 AM - 05:45 AM EST)
Our brain is optimized for a hunter and gatherer existence. Today, we live in a completely different environment. This leads to systematic thinking errors — errors that can be devastating for your money, your career, your happiness. Thinking clearly is possible. However, only few people achieve it. Rolf Dobelli will present to you the most consequential thinking traps and how to avoid them. Success is the result of independent thinking. Here, you will learn how to do it.
Thursday, 11 November, 2021 / 12:00 PM - 12:30 PM CET
(06:00 AM - 06:30 AM EST)
Matt Hancocks, Sr Director Analyst, Gartner
The hybrid enterprise is new, however, the essential skills and competencies needed to lead are not. It's that some have just become even more important now than before. Being more relational, developing presence and role modelling just to name three need a greater focus. In this session, participants will gain insights on the specifics of what's new and what needs more focus.
Thursday, 11 November, 2021 / 01:30 PM - 02:00 PM CET
(07:30 AM - 08:00 AM EST)
Srinath Sampath, Sr Director Analyst, Gartner
As digital business and funding accelerates, organizations are reasonably unwilling to wait for years to assess success or failure. There are no perfect set of metrics that could tell you today how your investments will pan out. Yet organizations could use leading indicators as early-warning and course correction signals to retest their assumptions and chart a different path when the need arises.
Thursday, 11 November, 2021 / 01:30 PM - 02:00 PM CET
(07:30 AM - 08:00 AM EST)
Don Scheibenreif, Distinguished VP Analyst, Gartner
As the world experiences the ups and downs of the global pandemic, a focus on customer experience takes on increased importance. But what can CIOs do to help their organization for a world shaped by W? In this session, we will share what to expect from customers in 2022 and how CIOs can lead their team to prepare and take advantage of this opportunity.
Thursday, 11 November, 2021 / 03:45 PM - 04:15 PM CET
(09:45 AM - 10:15 AM EST)
Jorge Lopez, Distinguished VP Analyst, Gartner
CEOs on average expect digital business to increase EBIT by 3% over the next two years. CIOs can improve the financial performance of their digital transformation by designing and building capabilities that can be monetized on the way to larger goals. Attendees will learn how to do that.
Monday, 08 November, 2021 / 12:00 PM - 12:30 PM CET
(06:00 AM - 06:30 AM EST)
Paul Delory, Sr Director Analyst, Gartner
There are more and better infrastructure options than ever before. But with more choices comes more uncertainty, more risk, and ever-more hyperbolic claims. What is real, and what is just hype? Join us to uncover the truth about modern infrastructure, including: public cloud, edge, converged, hyperconverged, composable, DevOps, virtualization, containers, automation, monitoring and AIOps.
Monday, 08 November, 2021 / 12:00 PM - 12:30 PM CET
(06:00 AM - 06:30 AM EST)
Daryl Plummer, Distinguished VP Analyst, Gartner
Disruptions are fundamental shifts in something. They create lasting change that does not tend to die away unless disrupted by something else. CIOs must embrace the notion that disruption will continue and become more frequent. This will decide who leads and who follows. This presentation examines 7 disruptions that are closer than you might think and should be on the CIO's strategic radar.
Monday, 08 November, 2021 / 12:00 PM - 12:30 PM CET
(06:00 AM - 06:30 AM EST)
Abhishek Singh, Principal Analyst, Gartner
This session will talk about the roadmap/steps that software engineering leaders should be taking in order to modernize their existing integration platform and move to iPaaS.
Monday, 08 November, 2021 / 12:00 PM - 12:45 PM CET
(06:00 AM - 06:45 AM EST)
Ross Winser, Sr Director Analyst, Gartner
The emergence of new infrastructure and application technologies has forced I&O professionals to reassess and recalibrate their role in the organization. Join us to get your questions answered on new roles and skills for I&O, including: automation, public cloud, data engineering, DevOps, security, governance, compliance, monitoring, logging and cost management.
Monday, 08 November, 2021 / 01:30 PM - 02:00 PM CET
(07:30 AM - 08:00 AM EST)
John Santoro, Sr Director Analyst, Gartner
The post-pandemic future is creating new white space opportunities. CIOs can use platform business and ecosystems to move into these blue oceans. CIOs have already built the foundation: the digital business technology platform. This session will help CIOs identify what their baseline is and what to do next to drive growth.
Monday, 08 November, 2021 / 01:30 PM - 02:15 PM CET
(07:30 AM - 08:15 AM EST)
Ed Gabrys, Sr Director Analyst, Gartner
Daniel Sanchez Reina, VP Analyst, Gartner
Mbula Schoen, Sr Director Analyst, Gartner
Tomas Nielsen, VP Analyst, Gartner
Join us for an opportunity to engage more deeply in the themes and concepts presented in today’s Gartner Opening Keynote: Where Next -- Technology Leadership in a World Disrupted. This moderated, townhall-style session will include a panel of experts sharing insights and responding to attendee questions.
Monday, 08 November, 2021 / 03:45 PM - 04:15 PM CET
(09:45 AM - 10:15 AM EST)
Mark McDonald, VP Analyst, Gartner
Technology no longer enables the business, it is the business for more than a third of all companies. Businesses that lead with technology expect more from their providers and themselves. This session will look at those expectations and what business, IT and provider leaders can do to meet them.
Monday, 08 November, 2021 / 03:45 PM - 04:15 PM CET
(09:45 AM - 10:15 AM EST)
Peter Firstbrook, VP Analyst, Gartner
“Top trends” highlight strategic shifts in the security ecosystem that aren't yet widely recognized, but will likely have industry impact and potential for disruption. This presentation will describe trends in security and risk management and how organizations are taking advantage of these trends. Key issues include: Top technological improvements in the security product landscape; Trends in creating a top notch security organization, and long-term trends that will influence security strategy.
Monday, 08 November, 2021 / 03:45 PM - 04:15 PM CET
(09:45 AM - 10:15 AM EST)
Chirag Dekate, VP Analyst, Gartner
Quantum computing is currently rising on the Hype Cycle and threatens to become one of the most impactful disruptions in the modern era. Early quantum computing pioneers are devising successful initiatives. We identify the five key elements of successful quantum initiatives are explored in this session complete with case studies.
Monday, 08 November, 2021 / 03:45 PM - 04:15 PM CET
(09:45 AM - 10:15 AM EST)
Anne Thomas, Distinguished VP Analyst, Gartner
Open source has become the predominant venue for software innovation. Vendors use a variety of licensing models to protect their intellectual property, and each model can impact users in different ways. Some vendors shift from open-source to source-available licensing, which could have serious ramifications. This session explores the risks and benefits of open source and source-available licensing in cloud environments.
Monday, 08 November, 2021 / 03:45 PM - 05:30 PM CET
(09:45 AM - 11:30 AM EST)
Jaime Capella, Distinguished VP, Research, Gartner
Alicia Mullery, VP, Research, Gartner
Technology work, once the sole purview of dedicated IT shops, has become democratized. Unfortunately, many CIOs are still wedded to traditional divisions, ways of working, and task-specializations, that are no longer effective. This meeting help CIOs navigate the journey toward a new technology model for the enterprise.
Questions this meeting will address:
• How are technology responsibilities being redistributed across the enterprise?
• What are progressive CIOs doing to build more and better technology leaders outside of IT?
• How does the role of the CIO change when technology work becomes democratized?
Tuesday, 09 November, 2021 / 12:00 PM - 12:30 PM CET
(06:00 AM - 06:30 AM EST)
Mark Beyer, Distinguished VP Analyst, Gartner
Millions of sensors, devices and systems collecting data from operations demand even more data preparation, validation, assurance and trust than ever before. The integrity of decisions is subjected to societal judgment and financial analysis and it's no longer acceptable just to add more hands to the task. Augmented data management can help now and will evolve through 2025 to an always on, active metadata enabled approach.
Tuesday, 09 November, 2021 / 12:00 PM - 12:30 PM CET
(06:00 AM - 06:30 AM EST)
Thomas Bittman, Distinguished VP Analyst, Gartner
Edge computing extends an enterprise’s infrastructure, applications and data out to a sprawling edge, creating new opportunities, new interactions, new challenges. An edge computing strategy will complement and enhance cloud, digital business, and digital workplace strategies, and requires a broad strategic approach to opportunities, challenges, and new edge-native thinking.
Tuesday, 09 November, 2021 / 12:00 PM - 12:45 PM CET
(06:00 AM - 06:45 AM EST)
Joachim Herschmann, Sr Director Analyst, Gartner
Building highly scalable automation for testing their most critical applications is a priority for application and software engineering leaders. Join this session to ask questions about how to start and scale your test automation initiatives, what skills and roles to have in blended teams, how to collaborate with your peers in application development and and how to find the right tools.
Tuesday, 09 November, 2021 / 01:30 PM - 02:00 PM CET
(07:30 AM - 08:00 AM EST)
Ilona Hansen, VP Analyst, Gartner
Customer management and customer experience continues to be a top priority for most organizations, especially as a result of the pandemic. CIOs need to focus on CRM and CX even more than they did in the past, to keep up with virtual customer demands. AI, as part of CRM and CX technologies, influences the customer relationship deeply. In this session, we will share the latest on AI for CRM technologies and how it strengthens the customer relationship.
Tuesday, 09 November, 2021 / 01:30 PM - 02:00 PM CET
(07:30 AM - 08:00 AM EST)
Sam Olyaei, Director Analyst, Gartner
Every year, Gartner produces impactful predictions across all practices. This presentation will compile the top predictions prepared by our cybersecurity experts for the year 2021-2022. Security and risk management leaders should monitor these trends to be successful in the digital era especially as most recognize that global change could potentially be one crisis away.
Tuesday, 09 November, 2021 / 01:30 PM - 02:00 PM CET
(07:30 AM - 08:00 AM EST)
Bart Willemsen, VP Analyst, Gartner
Privacy Enhancing Computation (PEC) techniques are a combination of forward looking and sustainable approaches to: Save your cloud strategy - (i) uncover data value (ii) facilitate internal and external collaborations on data, and protect AI algorithm training (iii). In this session we will introduce the PEC landscape, why you need PEC, and which items you must investigate and invest in, Now.
Tuesday, 09 November, 2021 / 03:45 PM - 04:15 PM CET
(09:45 AM - 10:15 AM EST)
Christian Hestermann, Sr Director Analyst, Gartner
Business applications have to be redesigned as they need to respond to the increasing agility of the business operations requirements. This session will outline a strategic framework for CIOs to make business applications such as ERP, HCM, CRM, or EAM fit for digital value chains.
Tuesday, 09 November, 2021 / 03:45 PM - 04:15 PM CET
(09:45 AM - 10:15 AM EST)
Pieter den Hamer, Sr Director Analyst, Gartner
Artificial Intelligence is only just beginning. Given all the innovations taking place — from composite AI to neuromorphic hardware — and concerns about the responsible use of AI, how will AI continue to impact your organization and society? In this presentation we will discuss seven future AI scenarios, providing insights about what to focus on in the short term and what to realistically expect in the long term.
Wednesday, 10 November, 2021 / 12:00 PM - 12:30 PM CET
(06:00 AM - 06:30 AM EST)
Soyeb Barot, VP Analyst, Gartner
As AI becomes an integral part of composable business architectures. Enterprises struggle with harmonizing data, analytics, and AI disciplines, resulting in scalability and operational challenges. The XOps framework (Top 10 trend) helps bring in operational efficiency and economies of scale by ensuring reliability, reproducibility and reusability toward building an augmented digital workspace.
Wednesday, 10 November, 2021 / 12:00 PM - 12:30 PM CET
(06:00 AM - 06:30 AM EST)
Milind Govekar, Distinguished VP Analyst, Gartner
By 2025, cloud computing will be pervasive. Cloud will drive not only technological innovation but also serve as the foundation for business innovation. This presentation will guide IT leaders to develop cloud strategies and present its future evolution to executive leaders, peers and teams.
Wednesday, 10 November, 2021 / 01:30 PM - 02:00 PM CET
(07:30 AM - 08:00 AM EST)
Frances Karamouzis, Distinguished VP Analyst, Gartner
The reset has resulted in the default of digital, virtual work. This has led to tremendous pent-up demand for speed, efficacy, and democratization of process automation and data integration. It's not just about “technical” debt, but also about “process” debt. The root cause is an extensive and expensive set of business processes underpinned by a patchwork technology that are often not optimized, lean, connected, consistent or explicit.
Wednesday, 10 November, 2021 / 01:30 PM - 02:00 PM CET
(07:30 AM - 08:00 AM EST)
Milind Govekar, Distinguished VP Analyst, Gartner
CIOs should now leverage cloud to set their organizations digital ambition, beyond the traditional use of cloud for agility, and potential cost efficiency. Learn how cloud can be used not just to improve current business models but create new business models, products and services. This session will also help identify the road blocks in your path and how to avoid them.
Wednesday, 10 November, 2021 / 01:30 PM - 02:15 PM CET
(07:30 AM - 08:15 AM EST)
Helen Poitevin, VP Analyst, Gartner
John Kostoulas, VP Analyst, Gartner
Talent marketplace platforms leverage AI and skills data to support enterprise demand for reskilling through gigs and short-term assignments. Bring your questions to this interactive session, and learn about how a talent marketplace can be set up and used to increase capacity utilization, connect with business technologists, improve employee experience, build digital dexterity and future-proof the enterprise.
Wednesday, 10 November, 2021 / 03:45 PM - 04:15 PM CET
(09:45 AM - 10:15 AM EST)
Yefim Natis, Distinguished VP Analyst, Gartner
The fundamentals of composable business are rooted in the best practices of today's leaders. In this presentation, learn the essentials of composable enterprise architecture. Discover how your are already on the path to composable future of applications, and learn how to make that path more consistent, efficient and safe.
Wednesday, 10 November, 2021 / 03:45 PM - 04:15 PM CET
(09:45 AM - 10:15 AM EST)
Marc Kerremans, VP Analyst, Gartner
Process mining plays a fundamental role in creating the visibility and understanding before you automate, and it lays the groundwork for intelligent operational resilience, which helps you alter operations in the face of changing business conditions. Process mining helps CIOs and executive leaders to harness intelligent operational resilience in order to gain a competitive edge.
Wednesday, 10 November, 2021 / 03:45 PM - 04:15 PM CET
(09:45 AM - 10:15 AM EST)
Andrew Miljanovski, Sr Director, Advisory, Gartner
As more organizations outsource their infrastructure, applications and communications, CIO’s and IT leaders struggle to manage, measure and control their providers. This presentation will help you to develop an effective IT outsourcing framework for your managed service providers. Cloud and digital initiatives are complex creating pressure making contracts and supplier relationships more challenging. Using an IT Outsourcing management framework is a must for CIO’s and IT leaders to balance cost and risk and create value for their organizations.
Wednesday, 10 November, 2021 / 03:45 PM - 05:30 PM CET
(09:45 AM - 11:30 AM EST)
Jaime Capella, Distinguished VP, Research, Gartner
Alicia Mullery, VP, Research, Gartner
Technology work, once the sole purview of dedicated IT shops, has become democratized. Unfortunately, many CIOs are still wedded to traditional divisions, ways of working and task-specializations that are no longer effective. This meeting will help CIOs navigate the journey toward a new technology model for the enterprise.
Questions this meeting will address:
• How are technology responsibilities being redistributed across the enterprise?
• What are progressive CIOs doing to build more and better technology leaders outside of IT?
• How does the role of the CIO change when technology work becomes democratized?
Thursday, 11 November, 2021 / 11:00 AM - 11:45 AM CET
(05:00 AM - 05:45 AM EST)
Our brain is optimized for a hunter and gatherer existence. Today, we live in a completely different environment. This leads to systematic thinking errors — errors that can be devastating for your money, your career, your happiness. Thinking clearly is possible. However, only few people achieve it. Rolf Dobelli will present to you the most consequential thinking traps and how to avoid them. Success is the result of independent thinking. Here, you will learn how to do it.
Thursday, 11 November, 2021 / 12:00 PM - 12:30 PM CET
(06:00 AM - 06:30 AM EST)
Jason Wong, Distinguished VP Analyst, Gartner
Gartner has found that business technologists, those who don't work in IT, created technology output for an average of 4.2 automation initiatives in a year. Almost 80% self-reported they were successful in achieving their business objectives. CIOs and IT Leaders need to check for these top four key to drive successful business outcomes.
Thursday, 11 November, 2021 / 12:00 PM - 12:30 PM CET
(06:00 AM - 06:30 AM EST)
George Spafford, VP Analyst, Gartner
Gartner has been working with large organizations for over seven years to help them learn how to successfully transform based on DevOps and DevSecOps. This session will cover what DevSecOps is, pitfalls to avoid and how to change your organization.
Thursday, 11 November, 2021 / 12:00 PM - 12:30 PM CET
(06:00 AM - 06:30 AM EST)
Nick Jones, Distinguished VP Analyst, Gartner
5G promises wide area networking to compete with Wi-Fi, ultra-low latency for machines and robots, private networks, slicing, IoT, location tracking and other new features. Telcos will become low-latency cloud providers delivering new devices and services to consumers and business. But the promise isn't yet reality. We cut through the hype to explain 5G's roadmap, and where it will — and won't — change your business.
Thursday, 11 November, 2021 / 12:00 PM - 12:45 PM CET
(06:00 AM - 06:45 AM EST)
Christian Hestermann, Sr Director Analyst, Gartner
Once you are determined to strengthen the agility and resilience of your business — you will need to understand what steps to take to build composable applications. In this Q&A session, learn how to assess, plan, and track your journey to top-rated composability of your business applications to support business agility and resilience.
Thursday, 11 November, 2021 / 01:30 PM - 02:00 PM CET
(07:30 AM - 08:00 AM EST)
Alfonso Velosa, VP Analyst, Gartner
Enterprises are implementing digital twins in their business operations and products, as they seek to differentiate, innovate, and compose new business strategies. Explore business opportunities, technology, and practical steps for CIOs to drive their IT roadmap and support and protect the business.
- Business roadmap and art of the possible
- Technology foundation
- Policies to scale
Thursday, 11 November, 2021 / 01:30 PM - 02:00 PM CET
(07:30 AM - 08:00 AM EST)
Gene Phifer, Distinguished VP Analyst, Gartner
Digital workplace and employee experience technologies are generally disconnected, siloed solutions, leading to inefficiency, quality issues, lack of agility, and employee dissatisfaction. Application leaders are looking for something to deliver a unified and holistic solution set and the architectural framework of a digital workplace hub will be the key.
Thursday, 11 November, 2021 / 01:30 PM - 02:00 PM CET
(07:30 AM - 08:00 AM EST)
Paul Delory, Sr Director Analyst, Gartner
Automation is the watchword of modern, agile infrastructure. This talk offers detailed, concrete and specific guidance on building the continuous infrastructure automation pipeline. It takes a close look at the tools you’ll use, and the challenges you’ll face, in extending CI/CD techniques to infrastructure. Here's how to implement DevOps, GitOps and infrastructure-as-code in your organization.
Thursday, 11 November, 2021 / 03:45 PM - 04:15 PM CET
(09:45 AM - 10:15 AM EST)
Ruggero Contu, Sr Director Analyst, Gartner
With the current pandemic playing hide and seek, organizations are bracing themselves for the next pandemic that may hit them. Hence, organizations are looking to have a sight on the future. This session will highlight some of the most critical emerging technologies in security and risk management, and some of the key trends driving such innovation.
Thursday, 11 November, 2021 / 03:45 PM - 04:15 PM CET
(09:45 AM - 10:15 AM EST)
David Cappuccio, Distinguished VP Analyst, Gartner
The future is not about the data center, or the cloud, or the edge — it's about creating an environment that will enable IT to deploy business applications and workloads anywhere, anytime, at a moments notice. This session looks at current trends in the market, vendor strategies, and the evolution of optionality - designing infrastructures for the unknown.
Thursday, 11 November, 2021 / 03:45 PM - 04:15 PM CET
(09:45 AM - 10:15 AM EST)
Tsuneo Fujiwara, VP Analyst, Gartner
We present go-to techniques of the innovation heavyweights as shared in our innovation case study spotlight series and “prism” infographic. Providing CIOs with go-to techniques they can try out within their own business, we present an overview of the use case prism and then dive into select company examples such as U.S. Navy’s 20-year vision video, Discover FInancial Services' Storytelling techniques and many more.