1. How has this topic evolved since last year? Have you noticed any major changes in the market, strategy or technology?
A: In the past year, the realization is that digital business transformation is very hard work and could take much longer to execute than originally planned. There are emerging technologies with great transformation process, such as AI and machine learning. But they are difficult to implement and this delays business benefits.
2. What’s one of the biggest mistakes organizations make when it comes to this topic?
A: Perhaps the biggest mistake organizations make regarding digital business transformation is to assume the effort is all about technology when in fact I it is about culture and business. There is a growing realization amongst our clients that digital business transformation is more than a matter of technology. It must entail business model transformation as well. It can be difficult for CIOs to amass support for this level of change. They need to partner with executives to create a shared vision for transformation.
3. How are IT leaders leveraging this topic to transform their organizations?
A: Many organizations, challenged by the sheer magnitude of a transformation, operate incrementally to optimize their business, which can yield helpful and even significant short term results. There are a lot of lessons to learn from other organizations that have embarked on transformation initiatives, even if they are not in your industry. One of the trends we are observing is the creation of alternative structures to pursue digital business transformation. This frees up part of the organization to push the boundaries on how digital business shifts markets and enables new value propositions.
4. Finish this sentence: “If organizations don’t get their digital business transformation right, they will….”
A: …find that their business or institution is obsolete and not relevant to a Digital Society.
5. How attending Gartner IT Symposium/Xpo 2020 will help IT leaders with their priorities and key initiatives?
A: Attending Gartner IT Symposium/Xpo will help IT leaders with their priorities and key initiatives by first, providing provocative and practical presentations, workshops, and other sessions that address directly most of their most pressing priorities. Second, the conference provides tremendous opportunity to meet peers in theirs and other industries who are likely all working on similar problems, as well as provides feedback on what you are doing.