CIOs and IT leaders need to exhibit adaptability and resilience, especially during times of disruption. The current COVID-19 pandemic isn’t your usual business disruption. Traditional disruptions like cyberattacks or natural disasters carry a clear time cycle, often ending in 24 to 48 hours before shifting to mitigation. Pandemics, similar to port strikes, can last weeks or even months, and require an extra set of activities that span all business operations. CIOs and senior IT leaders in all industries are being forced to make extremely fast decisions with high levels of uncertainty.
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