3 Actions for New CSCOs to Build Solid Rapport With C-Level During Their First 100 Days

One of the first challenges for a new CSCO is to establish good rapport with other members of the C-suite. CSCOs should start building these relationships from the first day with three specific actions.

Key  Findings

  • While chief supply chain officers (CSCOs) strive to influence business decisions, CEOs trust CFOs more, making it difficult for new CSCOs to shift the perceived role of supply chain from tactical to strategic.

  • Because most CEOs consider their companies to be innovation pioneers or fast followers, they will need CSCOs to revamp the supply chain to be more agile.

  • CEOs strive to change culture in their companies, so they will challenge CSCOs to lead supply chain transformations to keep pace with industry changes and the company’s competitive position.